Apr 18, 2014, 2:56 am
Last edit by: frudd38
TK webpage with details on seat reservation.
Seats on Turkish Airlines can be reserved in the following ways:
1. For long-haul international flights, seat selection is available starting 100 days before departure for economy and 355 days for business class. Seats can be selected through the call center, the "Manage Booking" section on the website or the “My Flights” section on the mobile app.
2. Extra legroom seats in economy are charged for and can be reserved 355 days in advance.
3. If you have booked your flight within the 100 days window (355 for business class) you can select seats online during the booking process.
4. If you have not pre-booked seats you can do so during the online check in process.
5. For domestic economy flights that are not part of a longhaul itinerary, TK flights are open for seat reservations 24 hours before departure.
USA contact # 800-874-8875
Seats on Turkish Airlines can be reserved in the following ways:
1. For long-haul international flights, seat selection is available starting 100 days before departure for economy and 355 days for business class. Seats can be selected through the call center, the "Manage Booking" section on the website or the “My Flights” section on the mobile app.
2. Extra legroom seats in economy are charged for and can be reserved 355 days in advance.
3. If you have booked your flight within the 100 days window (355 for business class) you can select seats online during the booking process.
4. If you have not pre-booked seats you can do so during the online check in process.
5. For domestic economy flights that are not part of a longhaul itinerary, TK flights are open for seat reservations 24 hours before departure.
USA contact # 800-874-8875
my Aeroplan-booked TK flights opened up
I entered Name + TK PNR
Took me to another page to enter Last Name + Ticket #
After that I can choose the seats (still not too smooth, can't just hit Next and Next to choose 2 segments in 1 step)
Did it twice for 1 PNR + 3-pax PNR
I entered Name + TK PNR
Took me to another page to enter Last Name + Ticket #
After that I can choose the seats (still not too smooth, can't just hit Next and Next to choose 2 segments in 1 step)
Did it twice for 1 PNR + 3-pax PNR
Seat Selection [Master Thread]
Apr 17, 2017, 5:08 am
#391
Join Date: Jan 2007
Location: YKZ
Programs: AC MM SE, Marriott Titanium - Lifetime Plat 2nd Class, National Executive, Avis PP
Posts: 681
Seat Selection is working (somewhat) again
I have been playing with this for weeks and have finally be able to book my seats (2 paid J + 2 AE rewards in J). As others have mentioned, it worked a few weeks ago, then stopped working. Tried on multiple devices with different levels of success until yesterday when it came back on line.
Tried to get the bulkhead for Mrs. CC & I but was not available on any of my 4 legs, even though I was online within minutes of the booking windows opening (100 days out). It looks like TK automatically block these out so that you cannot select them (I presume they hold for M&S Elites). For example on both trans Atlantic legs on the 777, they block out both sets of bulkheads :
1AB 1K (they leave 1J available)
5A 5K (they leave 5B & 5K available)
If you are travelling alone, then you still have 3 options, but nothing if you are traveling with someone else....
CC
Tried to get the bulkhead for Mrs. CC & I but was not available on any of my 4 legs, even though I was online within minutes of the booking windows opening (100 days out). It looks like TK automatically block these out so that you cannot select them (I presume they hold for M&S Elites). For example on both trans Atlantic legs on the 777, they block out both sets of bulkheads :
1AB 1K (they leave 1J available)
5A 5K (they leave 5B & 5K available)
If you are travelling alone, then you still have 3 options, but nothing if you are traveling with someone else....
CC
Apr 17, 2017, 10:42 am
#393
Join Date: Mar 2007
Posts: 4,784
updated Wiki on top with new website too
https://p.turkishairlines.com/
https://p.turkishairlines.com/
Apr 17, 2017, 7:59 pm
#394
Join Date: Jan 2009
Programs: UA 1K, HH Diamond, Hertz Presidents Circle, Marriott Gold, Avis PC, National EE
Posts: 145
New website still not working for me, able to enter in last name and confirmation number, then goes to next page asking for both passengers last names and e-tkt numbers, I enter that in and the next page loads up and has the spinner and once it has refreshed there is nothing on the page except the bottom info links and top banners.
Tried chrome and IE with ad blockers off, no go. I just called TK customer support to choose my seats and reconfirmed them today.
Tried chrome and IE with ad blockers off, no go. I just called TK customer support to choose my seats and reconfirmed them today.
Apr 18, 2017, 7:59 am
#395
Join Date: Jul 2003
Posts: 1,193
Additional data point here:
I have a 4 leg reward redemption booked with UA this summer. 3 legs are on TK metal. I was unable to book my own seats on the website even after calling TK and getting the TK record locator. After I DM'd TK on Twitter, they easily chose the seats for me. After that I can access the seat selection screen on the new TK website.
I have a 4 leg reward redemption booked with UA this summer. 3 legs are on TK metal. I was unable to book my own seats on the website even after calling TK and getting the TK record locator. After I DM'd TK on Twitter, they easily chose the seats for me. After that I can access the seat selection screen on the new TK website.
Apr 19, 2017, 2:56 am
#397
Join Date: Sep 2016
Posts: 13
I experienced the same some week back. Yesterday, I was not able to click on the seat assignment at all, just on some weird code just above the assigned seats, didn't want to click it. At this moment the new website is not reachable for me.
Apr 19, 2017, 7:52 pm
#398
Join Date: Jul 2012
Location: CA
Programs: Hyatt Diamond, Marriott Platinum, Hilton Gold
Posts: 129
I had been trying to choose seats for while now online but I finally just called. I gave them my record locator for my ticket and a separate one for my wife and a lap infant. I assigned us a window an aisle seat for all four segments on the 777. A few weeks later, I finally figured out how to access the new website (I was using my iPad before) and I was able to see our seat assignments (although I can't click and change them). I looked at my seats and they were all correct (4 segments in 7j). When I looked at my wife's booking, I saw that she was assigned to seat 2E (a middle seat) for all four segments! For the first segment, of course the seat next to me was now occupied and there were no more empty window/aisle rows for two left so I was SOL. I moved her to the seat in front of me in hopes that one of our seat mates will switch. Otherwise we could choose to sit in the middle row and hope no one else sits there and we can use all three seats, but I'm not taking that chance. Of course when I called and told them what happened they had no explanation or solution.
Apr 19, 2017, 8:53 pm
#399
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
No passenger able to carry out seat selection found under your reservation.
No passenger able to carry out seat selection found under your reservation.
Is this a known sophistication of the website
?
Is this a known sophistication of the website
?
Apr 24, 2017, 11:44 pm
#401
Join Date: Sep 2008
Programs: A3 Gold, AA Platinum
Posts: 50
Called TK to select seats, as neither the new nor the old website would let me. On a short(-ish) 4 hour flight from IST to OSL I realized that I had inadvertently asked for the row immediately before the first emergency exit (A321), and that I might want to recline.
While the agent was still on the phone I asked if I could move to the first available row after the emergency exit, to which he responded "No, the seats are already selected and there's nothing I can do".
Adds to the fun of booking with TK, doesn't it?
While the agent was still on the phone I asked if I could move to the first available row after the emergency exit, to which he responded "No, the seats are already selected and there's nothing I can do".
Adds to the fun of booking with TK, doesn't it?
Apr 26, 2017, 9:29 am
#402
Join Date: Jul 2003
Posts: 1,193
Additional data point here:
I have a 4 leg reward redemption booked with UA this summer. 3 legs are on TK metal. I was unable to book my own seats on the website even after calling TK and getting the TK record locator. After I DM'd TK on Twitter, they easily chose the seats for me. After that I can access the seat selection screen on the new TK website.
I have a 4 leg reward redemption booked with UA this summer. 3 legs are on TK metal. I was unable to book my own seats on the website even after calling TK and getting the TK record locator. After I DM'd TK on Twitter, they easily chose the seats for me. After that I can access the seat selection screen on the new TK website.
May 12, 2017, 5:36 pm
#404
Join Date: May 2017
Posts: 5
Anyone know what happens in the case of an equipment change?
Booked bulkhead seats on an A333 when booking, but our plane has now been changed to a 77W. Since there's no way to view booked seats after booking... do you reckon we would have been transferred to bulkhead seats on the 77W?
After looking at the seat map, all the bulkheads have been taken up but we don't know if we're included! Thanks!
Booked bulkhead seats on an A333 when booking, but our plane has now been changed to a 77W. Since there's no way to view booked seats after booking... do you reckon we would have been transferred to bulkhead seats on the 77W?
After looking at the seat map, all the bulkheads have been taken up but we don't know if we're included! Thanks!
May 15, 2017, 4:27 pm
#405
Community Director Emerita
Join Date: Oct 2000
Location: Anywhere warm
Posts: 33,746
I just purchased a domestic ticket in coach, P fare. Flight is within 3 weeks. I've had no success in picking a seat online though it looks as though it should be possible. Am I missing something?