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Old Apr 18, 2014, 2:56 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: frudd38
TK webpage with details on seat reservation.

Seats on Turkish Airlines can be reserved in the following ways:

1. For long-haul international flights, seat selection is available starting 100 days before departure for economy and 355 days for business class. Seats can be selected through the call center, the "Manage Booking" section on the website or the “My Flights” section on the mobile app.

2. Extra legroom seats in economy are charged for and can be reserved 355 days in advance.

3. If you have booked your flight within the 100 days window (355 for business class) you can select seats online during the booking process.

4. If you have not pre-booked seats you can do so during the online check in process.

5. For domestic economy flights that are not part of a longhaul itinerary, TK flights are open for seat reservations 24 hours before departure.

USA contact # 800-874-8875

my Aeroplan-booked TK flights opened up

I entered Name + TK PNR
Took me to another page to enter Last Name + Ticket #
After that I can choose the seats (still not too smooth, can't just hit Next and Next to choose 2 segments in 1 step)
Did it twice for 1 PNR + 3-pax PNR
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Old Feb 9, 2017, 10:14 am
  #316  
 
Join Date: Sep 2007
Location: London UK
Programs: BAEC Silver,, Oman Air Gold
Posts: 747
Originally Posted by jcm55a
Do I just give them the PNR that Aeroplan/AC gave me with the ticket booked with MR?
yes - along with your name and flight number, date and preferred seat. I've done this with my last four flights with TK.
CoweyB is offline  
Old Feb 10, 2017, 7:19 am
  #317  
 
Join Date: Oct 2015
Location: TLV
Programs: TK Miles & Smiles Elite Plus
Posts: 217
Seat selection not working

In the last month the seat selection function when purchasing the ticket (at the stage where you enter your personal data) is not working for me. On the bottom of the screen where the flights are listed there used to be buttons to select seats, but now this space is empty. Does it work for anyone?
smellme is offline  
Old Feb 11, 2017, 7:45 am
  #318  
 
Join Date: Feb 2013
Location: DCA
Posts: 7,769
So what is the trick to selecting seats on this "new" website? I have J class tickets booked, inside of 100 days, and can get through to a supposed seat selection screen, but then at worst it times out and hang, and at best it displays a mis-rendered image only showing window rows. Have tried multiple browsers. Is this really the extent of this "new" website's functionality?
arlflyer is offline  
Old Feb 12, 2017, 3:30 am
  #319  
 
Join Date: May 2013
Posts: 10
Hello,
No didn't work for me. Just call them, they will be happy to do it. You can also contact them via facebook. They answer within minutes.
pymousse is offline  
Old Feb 12, 2017, 11:47 am
  #320  
 
Join Date: May 2008
Location: Up in the Air
Programs: DL MM; UA MM/1K
Posts: 613
Seat Selection on Website Not Functioning

Originally Posted by arlflyer
So what is the trick to selecting seats on this "new" website? I have J class tickets booked, inside of 100 days, and can get through to a supposed seat selection screen, but then at worst it times out and hang, and at best it displays a mis-rendered image only showing window rows. Have tried multiple browsers. Is this really the extent of this "new" website's functionality?
Same experience.
I called the 1-800 number. We had our seats within a couple of minutes

Safe travels
DLP
DLPhoenix is offline  
Old Feb 12, 2017, 1:08 pm
  #321  
 
Join Date: Apr 2010
Location: Bay Area, CA
Programs: UA 1K MM, Bonvoy LT Titanium
Posts: 436
Originally Posted by DLPhoenix
Same experience.
I called the 1-800 number. We had our seats within a couple of minutes

Safe travels
DLP
Yes, I've found calling the airline is the best way to select your seats. Though 8 out of the 9 times I've called the reps sure aren't the friendliest..
vg247 is offline  
Old Feb 12, 2017, 1:34 pm
  #322  
 
Join Date: Feb 2013
Location: DCA
Posts: 7,769
Yeah, I did end up calling and supposedly getting seat assignments, though I trust TK's system about as far as I can throw it. Will believe it when I am on board. Really amazing that in 2017 they roll out a "new" website and can't even get basic functionality.
arlflyer is offline  
Old Feb 13, 2017, 2:28 pm
  #323  
 
Join Date: Feb 2008
Location: SFO
Programs: Free agent, UA 1K, Bonvoy Gold
Posts: 353
Originally Posted by TPJ
New website allows you to assign seats as part of the Manage Your Booking process.
​​​​
Search for a dedicated thread on this forum.
It's been completely broken for weeks now. Most of it time it doesn't even load, and when it does load, the map/config is completely wrong. Screenshot of me trying to do seat selection on TK 80 which is operated by a 77W which should be 2-3-2.

This is what the seatmap shows:



Honestly I haven't even flown TK yet, but I'm already ready to not fly then again just based on the pain of booking and managing my reservation.
bioyuki is offline  
Old Feb 13, 2017, 5:25 pm
  #324  
 
Join Date: May 2016
Location: IST, LHR
Programs: TK E+, AA PLAT
Posts: 481
Originally Posted by bioyuki
It's been completely broken for weeks now. Most of it time it doesn't even load, and when it does load, the map/config is completely wrong. Screenshot of me trying to do seat selection on TK 80 which is operated by a 77W which should be 2-3-2.

This is what the seatmap shows:



Honestly I haven't even flown TK yet, but I'm already ready to not fly then again just based on the pain of booking and managing my reservation.
Looks like they have introduced a very spacious first class without telling us
boosh is offline  
Old Feb 14, 2017, 4:43 pm
  #325  
 
Join Date: Feb 2016
Posts: 350
After 3 minutes on their website, finally found their phone #. When I got to their desk, they told me their system is down and I should call back in an hour
mattack4000 is offline  
Old Feb 14, 2017, 6:25 pm
  #326  
 
Join Date: Feb 2008
Location: SFO
Programs: Free agent, UA 1K, Bonvoy Gold
Posts: 353
Originally Posted by mattack4000
After 3 minutes on their website, finally found their phone #. When I got to their desk, they told me their system is down and I should call back in an hour
Sigh what a joke of an airline.
bioyuki is offline  
Old Feb 16, 2017, 6:12 pm
  #327  
 
Join Date: Oct 2015
Posts: 733
Originally Posted by boosh
Looks like they have introduced a very spacious first class without telling us
Seat map showed me only A and K seats in J on the A330-300. I guess TK has remodelled an extra spacious first class and has autoupgraded all J pax. Seems legit...
Nazdoom is offline  
Old Feb 24, 2017, 3:51 pm
  #328  
 
Join Date: May 2006
Posts: 1,913
Originally Posted by CoweyB
Save the hassle of a phone call and request seat allocation via twitter: @TK_HelpDesk

They usually get back to you same day after a few hours.
Can the seat allocation twitter be beyond 100 days?
ASUDan130 is offline  
Old Feb 25, 2017, 2:45 am
  #329  
 
Join Date: Jan 2017
Posts: 17
Originally Posted by arlflyer
So what is the trick to selecting seats on this "new" website? I have J class tickets booked, inside of 100 days, and can get through to a supposed seat selection screen, but then at worst it times out and hang, and at best it displays a mis-rendered image only showing window rows. Have tried multiple browsers. Is this really the extent of this "new" website's functionality?
I'm having the same issue selecting seats on the 773... It only shows 3 seats across-- 1 at each window, and 1 in the middle. Guess I'll have to call in.
DrPeppa is offline  
Old Feb 25, 2017, 7:38 am
  #330  
 
Join Date: Sep 2007
Location: London UK
Programs: BAEC Silver,, Oman Air Gold
Posts: 747
Originally Posted by ASUDan130
Can the seat allocation twitter be beyond 100 days?
no it has to be within 100 days. When I asked for seats for my return flights (which were day 107) they only reserved the outgoing leg and said to tweet a week later for the return. I usually just set a reminder on my iPhone to do it.
CoweyB is offline  


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