Sep 8, 2017, 8:42 am
Last edit by: flyerby
E+ members receive two upgrade vouchers per membership year that can be used as system-wide upgrades. Vouchers are not delivered to E+ status holders in physical or electronic form and only exist on the screens of TK agents.
It is advisable to call TK to verify the number of vouchers you have prior to and after the upgrade (unless you have no vouchers left).
Upgrades are done by calling TK CS or a local TK office (by phone or email).
One voucher is needed to upgrade per direction. For example, the itinerary LHR-IST-BKK will need one voucher to upgrade, and the itinerary LHR-IST-BKK-IST-LHR will need two vouchers. If an agent tells you otherwise, HUCA.
How to find itineraries with availability for a voucher upgrade?
Find an itinerary in any class in Y that has 4 seats left in J booking class on the same itinerary as the Y. To be extra cautious, you may also check the individual legs (when applicable) for 4 seats left in J booking class. For example, for the itinerary LHR-IST-BKK, check at least that LHR-IST-BKK has 4 seats left in J booking class, and in addition, check LHR-IST and IST-BKK individually too.
You can no longer check for upgrade availability without having an e-ticket number.
A relatively low-risk method of proceeding is therefore...
1) Reserve a ticket online with TK but don't pay for the ticket yet. Just put it on hold for 48 hours for free for E+ members.
2) Book an economy class ticket on the same itinerary with a reputable USA-based OTA that offers a 24-hour cooling-off / full refund period.
3) Once you have received your e-ticket number, go to Manage Booking on the TK website and check if TK has offered a business upgrade with miles for your intineray. Any segment eligible for an upgrade with miles on the website is also eligible for an upgrade with E+ vouchers.
4) Another option would be to call TK CS and ask an agent to check if the ticket in (2) is upgradeable with your vouchers. Do not upgrade this ticket; just check.
5) Once availability is confirmed for your itinerary, pay for the ticket in (1). Upon payment and ticketing, call TK CS to ask an agent to upgrade this ticket.
6) Cancel for free the ticket in (2).
Another even lower-risk method would be to skip (1) and just upgrade the ticket in (2). If unsuccessful with the E+ upgrade, you can proceed to cancel your economy ticket within the 24-hour cooling-off period. Going with this route, you would then have to be in contact with the OTA and not TK in cases of schedule change, cancellation, or IRROP, which is not usually advisable unless you really have to.
You might be asked to enter a PIN number via an automatic system to access your vouchers; this is the PIN you use to log on to your TK M&S account.
It is advisable to call TK to verify the number of vouchers you have prior to and after the upgrade (unless you have no vouchers left).
Upgrades are done by calling TK CS or a local TK office (by phone or email).
One voucher is needed to upgrade per direction. For example, the itinerary LHR-IST-BKK will need one voucher to upgrade, and the itinerary LHR-IST-BKK-IST-LHR will need two vouchers. If an agent tells you otherwise, HUCA.
How to find itineraries with availability for a voucher upgrade?
Find an itinerary in any class in Y that has 4 seats left in J booking class on the same itinerary as the Y. To be extra cautious, you may also check the individual legs (when applicable) for 4 seats left in J booking class. For example, for the itinerary LHR-IST-BKK, check at least that LHR-IST-BKK has 4 seats left in J booking class, and in addition, check LHR-IST and IST-BKK individually too.
You can no longer check for upgrade availability without having an e-ticket number.
A relatively low-risk method of proceeding is therefore...
1) Reserve a ticket online with TK but don't pay for the ticket yet. Just put it on hold for 48 hours for free for E+ members.
2) Book an economy class ticket on the same itinerary with a reputable USA-based OTA that offers a 24-hour cooling-off / full refund period.
3) Once you have received your e-ticket number, go to Manage Booking on the TK website and check if TK has offered a business upgrade with miles for your intineray. Any segment eligible for an upgrade with miles on the website is also eligible for an upgrade with E+ vouchers.
4) Another option would be to call TK CS and ask an agent to check if the ticket in (2) is upgradeable with your vouchers. Do not upgrade this ticket; just check.
5) Once availability is confirmed for your itinerary, pay for the ticket in (1). Upon payment and ticketing, call TK CS to ask an agent to upgrade this ticket.
6) Cancel for free the ticket in (2).
Another even lower-risk method would be to skip (1) and just upgrade the ticket in (2). If unsuccessful with the E+ upgrade, you can proceed to cancel your economy ticket within the 24-hour cooling-off period. Going with this route, you would then have to be in contact with the OTA and not TK in cases of schedule change, cancellation, or IRROP, which is not usually advisable unless you really have to.
You might be asked to enter a PIN number via an automatic system to access your vouchers; this is the PIN you use to log on to your TK M&S account.
Elite Plus upgrade voucher
Jun 11, 2018, 4:50 am
#376
Join Date: Jun 2018
Posts: 8
[QUOTE=craigthemif;29851429]This is TK. Push things too far and you'll be in the last row of economy and earn no miles... 
I don't know if it's pushing things too far. Even if these are courtesy upgrades, I can't find in the rules that miles of the original economy tickets need to be credited in M&S, thus the purpose of my question. The certificate is a bonus for your loyalty, it's true, but the miles of the economy ticket could have been credited to other *A programs before applying the certificate, so is miles crediting now restricted to M&S due to the application of the certificate?
I don't know if it's pushing things too far. Even if these are courtesy upgrades, I can't find in the rules that miles of the original economy tickets need to be credited in M&S, thus the purpose of my question. The certificate is a bonus for your loyalty, it's true, but the miles of the economy ticket could have been credited to other *A programs before applying the certificate, so is miles crediting now restricted to M&S due to the application of the certificate?
Last edited by ranp07; Jun 11, 2018 at 5:18 am Reason: Mistake
Jun 11, 2018, 5:54 am
#377
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,033
[QUOTE=ranp07;29852781]
My comment has nothing to do with rules, and everything to do with the fact that:
Can you credit elsewhere? Probably. But it might go so horribly wrong that you'll regret ever having thought of it, because nobody at TK will be able or willing to fix it.
This is TK. Push things too far and you'll be in the last row of economy and earn no miles...
I don't know if it's pushing things too far. Even if these are courtesy upgrades, I can't find in the rules that miles of the original economy tickets need to be credited in M&S, thus the purpose of my question. The certificate is a bonus for your loyalty, it's true, but the miles of the economy ticket could have been credited to other *A programs before applying the certificate, so is miles crediting now restricted to M&S due to the application of the certificate?
I don't know if it's pushing things too far. Even if these are courtesy upgrades, I can't find in the rules that miles of the original economy tickets need to be credited in M&S, thus the purpose of my question. The certificate is a bonus for your loyalty, it's true, but the miles of the economy ticket could have been credited to other *A programs before applying the certificate, so is miles crediting now restricted to M&S due to the application of the certificate?
- TK agents often don't understand English well enough
- TK agents often don't know how to do anything out of the ordinary
- TK's IT isn't particularly robust
Can you credit elsewhere? Probably. But it might go so horribly wrong that you'll regret ever having thought of it, because nobody at TK will be able or willing to fix it.
Jun 11, 2018, 8:36 am
#378
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
[QUOTE=craigthemif;29852907]
My comment has nothing to do with rules, and everything to do with the fact that:
Can you credit elsewhere? Probably. But it might go so horribly wrong that you'll regret ever having thought of it, because nobody at TK will be able or willing to fix it.
Absolute agreement! I'd be nervous of trying this even on Lufthansa
My comment has nothing to do with rules, and everything to do with the fact that:
- TK agents often don't understand English well enough
- TK agents often don't know how to do anything out of the ordinary
- TK's IT isn't particularly robust
Can you credit elsewhere? Probably. But it might go so horribly wrong that you'll regret ever having thought of it, because nobody at TK will be able or willing to fix it.
Absolute agreement! I'd be nervous of trying this even on Lufthansa
Jun 11, 2018, 11:36 am
#379
FlyerTalk Evangelist
Join Date: Jan 2000
Posts: 15,345
DO NOT TRY THIS. I tried to do something similar, then (which was not my intention) got miles credited into both accounts, and then had one account suspended due to suspicious activity and the miles removed from the other account. Just not worth it.
Anyone have any current insight into my PEK question above?
Anyone have any current insight into my PEK question above?
Jun 11, 2018, 12:42 pm
#380
Join Date: Aug 2000
Location: ZRH / YUL
Programs: UA, TK, Starwood > Marriott, Hilton, Accor
Posts: 7,294
Jun 11, 2018, 1:36 pm
#382
Join Date: Oct 2016
Location: LAX
Programs: TK M&S, LH MM, Global Entry, Hertz Gold, Sixt Platinum
Posts: 1,087
I have no experience with stopovers, but think I saw on FT that some people have upgraded journey incl. stopover with a single voucher. Depends on how monogamous those individual segments are, I suppose.
Jun 11, 2018, 4:55 pm
#383
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,033
Jun 11, 2018, 7:59 pm
#385
Join Date: Jul 2013
Posts: 636
First time trying to use this cert and encountered a (somewhat) weird issue.
Basically, I want to fly YUL-BKK-YUL so I do the following searches on TK website
If I search segment-by-segment: YUL->IST has J fare, IST->BKK does not. BKK->IST has J fare, IST->YUL does not.
If I search per direction: YUL->IST->BKK does not have J fare, BKK->IST->YUL has J fare
If I search as a round-trip: YUL->IST->BKK has J fare, BKK->IST->YUL does not.
Went to the Montreal ticket office. No one knows anything about how to use this cert. The rep insists that the cert can only be applied per segment and call the "help desk" to confirm that it is the case. Eventually, I asked her to call the TK call center and spoke to the supervisor to learn that it is per direction.
Once that is settled, it turns out that the "search as a round-trip" matched the inventory on her computer. I can only use 1 cert to upgrade YUL->IST->BKK and BKK->IST->YUL showed as waitlist. Even now, those legs still have published J fare but no J inventory on her computer.
Basically, I want to fly YUL-BKK-YUL so I do the following searches on TK website
If I search segment-by-segment: YUL->IST has J fare, IST->BKK does not. BKK->IST has J fare, IST->YUL does not.
If I search per direction: YUL->IST->BKK does not have J fare, BKK->IST->YUL has J fare
If I search as a round-trip: YUL->IST->BKK has J fare, BKK->IST->YUL does not.
Went to the Montreal ticket office. No one knows anything about how to use this cert. The rep insists that the cert can only be applied per segment and call the "help desk" to confirm that it is the case. Eventually, I asked her to call the TK call center and spoke to the supervisor to learn that it is per direction.
Once that is settled, it turns out that the "search as a round-trip" matched the inventory on her computer. I can only use 1 cert to upgrade YUL->IST->BKK and BKK->IST->YUL showed as waitlist. Even now, those legs still have published J fare but no J inventory on her computer.
Jun 15, 2018, 4:25 pm
#386
Join Date: Jan 2008
Programs: TK Elite+, DL Plat, Bonvoy Gold, IHG Spire, IC Ambassador, Hilton Gold
Posts: 184
In response to my own question, the upgrades hit the account in January of the second year of Elite Plus membership. I was hoping they hit on the anniversary date but looks like they go by calendar year.
Jun 15, 2018, 10:50 pm
#387
Join Date: Sep 2017
Programs: TK E+, RJ S, AZ E
Posts: 1,869
This is not correct. You’ll receive them a few days after you enter your 2nd year.
Jun 16, 2018, 12:23 am
#388
Join Date: Oct 2016
Location: LAX
Programs: TK M&S, LH MM, Global Entry, Hertz Gold, Sixt Platinum
Posts: 1,087
Jun 16, 2018, 9:51 pm
#389
Join Date: Jan 2008
Programs: TK Elite+, DL Plat, Bonvoy Gold, IHG Spire, IC Ambassador, Hilton Gold
Posts: 184