Elite Plus upgrade voucher

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Old Sep 10, 19, 3:42 am   -   Wikipost
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E+ members receive two upgrade vouchers per membership year that can be used as system wide upgrades. Vouchers are not delivered to E+ status holders in physical or electronic form and only exist on the screens of TK agents. Vouchers are not being automatically issued at present, so it is advisable to call TK in advance to have the vouchers issued before actually confirming any reservations.

You can no longer check for upgrade availability without having an e-ticket number.

A relatively low-risk method of proceeding is therefore...

1) Look for itinerary on TK.com which is selling J class for your specific flight combination. (not the FT shorthand but the actual "J" fare bucket, which is TK's lowest Business Class fare). "I" class (Business reward) can be helpful, but is not necessary or a reliable source of upgrade space.
2) Book Economy class ticket with a reputable USA-based Online Travel Agent that offers a 24-hour cooling off / full refund period
3) Once you have received your e-ticket number, call TK 1-800-874-8875 to process upgrade.

If unsuccessful with the E+ upgrade, you can proceed to cancel your economy ticket within the 24-hour cooling off period.

You might be asked to enter a PIN number via an automatic system to access your vouchers - this is the PIN you use to log-on to your TK M&S account.

If you use miles or voucher to upgrade, please check the number of miles you've earned after the flight. The system automatically issues the minimum number of miles (25%) even though you might have had the full economy class prior to the upgrade (you could have indeed earned 100%). The miles are adjusted within 1-2 days after sending a request via the "Feedback Form" on the TK website.
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Old Nov 8, 17, 2:21 am
  #301  
 
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Gold, TK E+, IB+, VS FC, Hyatt Globalist, MR Plat Prem, IHG Plat, Hilton Gold
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Originally Posted by dtphonehome View Post
You can’t use the term “J class” and “business class “ interchangeably. There are flights with business class departing from Stockholm, but not J class. There must be J class to upgrade into.
Yes, people on the TK board need to be very careful to avoid using "J" to mean business class in general. "J" is TK's lowest Business Class fare bucket and necessary for E+ upgrades.

Some people have reported success at upgrading into K. YMMV. But if there is truly nothing ever sold ex-ARN in the "J" bucket, you might have a better chance of success. All you can do is call and see and, if necessary, just upgrade the ex-IST long-haul leg.
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Old Nov 8, 17, 3:37 am
  #302  
 
Join Date: Aug 2010
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Originally Posted by dtphonehome View Post
You can’t use the term “J class” and “business class “ interchangeably. There are flights with business class departing from Stockholm, but not J class. There must be J class to upgrade into.
I think you are misunderstanding me. I am fully aware of the distinction between Business Class and the booking class J.

Booking Class J is available on ExpertFlyer for the chosen flights.

However Turkish Airlines don't have any fares loaded in the GDS that book into J. So in other words will booking class J be used exclusively for upgrades since it is indeed available in the system, or will they simply refer to the fact that they're not selling it from Stockholm.
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Old Nov 8, 17, 4:25 am
  #303  
 
Join Date: Jan 2003
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Originally Posted by LH4116 View Post
However Turkish Airlines don't have any fares loaded in the GDS that book into J. So in other words will booking class J be used exclusively for upgrades since it is indeed available in the system, or will they simply refer to the fact that they're not selling it from Stockholm.
Both. I'm sure there are plenty of fares in J-class to STO. As far as I know there does not need to be a published J-fare on your route to be able to upgrade, what is important is that J-class is available.
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Old Nov 8, 17, 12:07 pm
  #304  
 
Join Date: Aug 2000
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There doesn't need to be a published J fare for your route, but there needs to be J class availability on the entire trip component you are looking to upgrade. Given that TK manages availability, this matters.

In other words, just seeing J class when looking at ARN-IST and when looking at e.g. IST-HKG is not enough. J needs to be available when looking at ARN-IST-HKG.
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Old Nov 9, 17, 1:30 am
  #305  
 
Join Date: Aug 2011
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Originally Posted by airoli View Post
There doesn't need to be a published J fare for your route, but there needs to be J class availability on the entire trip component you are looking to upgrade. Given that TK manages availability, this matters.

In other words, just seeing J class when looking at ARN-IST and when looking at e.g. IST-HKG is not enough. J needs to be available when looking at ARN-IST-HKG.
Yes, but even if TK won't publish a J fare for ARN-IST-HKG-IST-ARN, they might do so for a HKG-IST-ARN-IST-HKG. In which case there should still be J inventory to upgrade into, irrespective.
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Old Dec 15, 17, 12:17 pm
  #306  
 
Join Date: Nov 2013
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Newbie Elite+ here so this may be noob question. If I buy a TK tix through Expedia or such, are the TK flights upgradable with the vouchers as well as if they were bought directly on TK.com?
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Old Dec 15, 17, 12:27 pm
  #307  
Original Poster
 
Join Date: Jan 2006
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Originally Posted by FFlash View Post
Newbie Elite+ here so this may be noob question. If I buy a TK tix through Expedia or such, are the TK flights upgradable with the vouchers as well as if they were bought directly on TK.com?
Itís not gonna be easy. I once tried to upgrade TK ticket immediately after purchasing ticket at the travel agency. Upgraded ticket couldnít be issued for unknown reason. Agent said no problem, final ticket processing will be done at the departure airport. I didnít trust that, cancelled ticket and purchased new one on the TK site. The latter was instantly upgraded by the phone agent.
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Old Dec 15, 17, 12:33 pm
  #308  
G_G
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Originally Posted by FFlash View Post
Newbie Elite+ here so this may be noob question. If I buy a TK tix through Expedia or such, are the TK flights upgradable with the vouchers as well as if they were bought directly on TK.com?
I always buy my tickets though a travel agent and didn't have any issue as long as the ticket is issued and that you have the TK PNR (which is different from my travel agent's PNR)
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Old Dec 15, 17, 1:13 pm
  #309  
 
Join Date: Jan 2014
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Originally Posted by FFlash View Post
Newbie Elite+ here so this may be noob question. If I buy a TK tix through Expedia or such, are the TK flights upgradable with the vouchers as well as if they were bought directly on TK.com?
I also got the ticket upgraded without any problem when booked through an OTA. J miles credited - I suppose I was just a lucky one in TK's jungle.
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Old Dec 16, 17, 4:31 am
  #310  
 
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Originally Posted by dabee69 View Post


Itís not gonna be easy. I once tried to upgrade TK ticket immediately after purchasing ticket at the travel agency. Upgraded ticket couldnít be issued for unknown reason. Agent said no problem, final ticket processing will be done at the departure airport. I didnít trust that, cancelled ticket and purchased new one on the TK site. The latter was instantly upgraded by the phone agent.
Originally Posted by G_G View Post
I always buy my tickets though a travel agent and didn't have any issue as long as the ticket is issued and that you have the TK PNR (which is different from my travel agent's PNR)
Originally Posted by on22cz View Post
I also got the ticket upgraded without any problem when booked through an OTA. J miles credited - I suppose I was just a lucky one in TK's jungle.
Thanks for replies. Looks like OTA tickets are upgradable, but maybe first-quoter had problems due to something like the second-quoter had with PNRs. Then, is "TK PNR" somehow different than the PNR that you get from any OTA?
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Old Dec 16, 17, 4:35 am
  #311  
 
Join Date: Nov 2013
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Raising anew the discussion about J availability, which has been discussed here before: I have been looking into some economy bookings and double-checked then the business tix too in order to see what they sell on the same routes and I can only find K class, never J. Just like discussed before. Kind of annoying to guess if there is the "hidden J" available even though not seen by the TK booking engine. Well I just guess I need to call TK and do as in WIKI - book pay&fly, confirm by phone if there is J, and then pay and ticket.

I don't want to buy otherwise a W or P ticket which earns almost nothing just to find out I cannot even upgrade it
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Old Dec 16, 17, 10:29 am
  #312  
 
Join Date: Oct 2011
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Also make sure that if a middle name appears on your miles and smiles card that you include that as part of the first name in the name field on Expedia. Expedia does not send along the middle name to airlines some times, and this prevents me from using a certificate because the ticketed name did not include my middle name and the TK call center and sales office could not perform the upgrade.
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Old Dec 20, 17, 8:44 am
  #313  
 
Join Date: Dec 2013
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Originally Posted by siberslava View Post
Also make sure that if a middle name appears on your miles and smiles card that you include that as part of the first name in the name field on Expedia. Expedia does not send along the middle name to airlines some times, and this prevents me from using a certificate because the ticketed name did not include my middle name and the TK call center and sales office could not perform the upgrade.
+1. I've had this issue on many occasions where the middle name I enter in the booking form on an OTA doesn't transfer over to the actual ticket. As you mentioned, inputting both names in the first name field always works.
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Old Dec 21, 17, 4:27 am
  #314  
formerly Wilko Pali Sedef
 
Join Date: Mar 2013
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Are the vouchers available for open jaw routings? ie CDG SIN KUL CDG?

Thanks
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Old Dec 21, 17, 2:08 pm
  #315  
 
Join Date: Aug 2000
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Originally Posted by Wilko Pali Sedef View Post
Are the vouchers available for open jaw routings? ie CDG SIN KUL CDG?
Yes, vouchers are directional so as long as you have a revenue ticket that is open jaw, you can use one voucher per direction.
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