Agent "can't see" seat map - 77W ORD-IST
#1
Original Poster
Join Date: Feb 2002
Location: ORD
Programs: UA 1K, Starwood Plat
Posts: 412
Agent "can't see" seat map - 77W ORD-IST
Hi all, I did a few searches on seat assignments and the 77W but couldn't really find a similar situation.
I recently booked TK's 77W in First on ORD-IST, using United frequent flyer miles.
I called TK the other day to assign seats, and the agent told me that she "could not see the seat map". Upon further investigation she still could not determine the reason.
I called again the next day and pushed a little harder, and seemed to get the agent to agree that I could assign seats at a TK ticket counter days or weeks before the flight (not just at check-in).
Unfortunately since the ticket was not purchased through TK, I cannot access the reservation online.
Has anyone encountered a similar situation? My flight is in a few weeks, so I am well within the "90 day" rule that seems to apply for seat assignments on other flights.
I just don't want to get to the airport and find out the reason my seat couldn't be assigned is because of an aircraft swap to a 2-class 333/343!
Thanks for any info.
I recently booked TK's 77W in First on ORD-IST, using United frequent flyer miles.
I called TK the other day to assign seats, and the agent told me that she "could not see the seat map". Upon further investigation she still could not determine the reason.
I called again the next day and pushed a little harder, and seemed to get the agent to agree that I could assign seats at a TK ticket counter days or weeks before the flight (not just at check-in).
Unfortunately since the ticket was not purchased through TK, I cannot access the reservation online.
Has anyone encountered a similar situation? My flight is in a few weeks, so I am well within the "90 day" rule that seems to apply for seat assignments on other flights.
I just don't want to get to the airport and find out the reason my seat couldn't be assigned is because of an aircraft swap to a 2-class 333/343!
Thanks for any info.
#3
Join Date: Dec 2008
Location: TIP,PDX
Programs: UA 1p, GF Gold, EK
Posts: 397
Hi all, I did a few searches on seat assignments and the 77W but couldn't really find a similar situation.
I recently booked TK's 77W in First on ORD-IST, using United frequent flyer miles.
I called TK the other day to assign seats, and the agent told me that she "could not see the seat map". Upon further investigation she still could not determine the reason.
I called again the next day and pushed a little harder, and seemed to get the agent to agree that I could assign seats at a TK ticket counter days or weeks before the flight (not just at check-in).
Unfortunately since the ticket was not purchased through TK, I cannot access the reservation online.
Has anyone encountered a similar situation? My flight is in a few weeks, so I am well within the "90 day" rule that seems to apply for seat assignments on other flights.
I just don't want to get to the airport and find out the reason my seat couldn't be assigned is because of an aircraft swap to a 2-class 333/343!
Thanks for any info.
I recently booked TK's 77W in First on ORD-IST, using United frequent flyer miles.
I called TK the other day to assign seats, and the agent told me that she "could not see the seat map". Upon further investigation she still could not determine the reason.
I called again the next day and pushed a little harder, and seemed to get the agent to agree that I could assign seats at a TK ticket counter days or weeks before the flight (not just at check-in).
Unfortunately since the ticket was not purchased through TK, I cannot access the reservation online.
Has anyone encountered a similar situation? My flight is in a few weeks, so I am well within the "90 day" rule that seems to apply for seat assignments on other flights.
I just don't want to get to the airport and find out the reason my seat couldn't be assigned is because of an aircraft swap to a 2-class 333/343!
Thanks for any info.
you are able to call tk 1 week before the flight and choose your seat.
thats what i have done in the past.
i would also probably do what the previous poster has suggested, could be a possible reason why the seat map is not showing
Last edited by i7654; Feb 3, 2010 at 3:00 am Reason: i forgot to finish what i was writing before i submitted
#4
Join Date: Sep 2005
Programs: SQ Silver; HH Diamond; UA Premier Plat
Posts: 123
Good luck!
#5
Original Poster
Join Date: Feb 2002
Location: ORD
Programs: UA 1K, Starwood Plat
Posts: 412
Thanks for the responses.
I am indeed on the 77W on one of those Fridays. Flight still shows as operating as 77W when I look at OAG, GDS viewed through KVS, and Turkish website.
However, I don't see First for sale on this flight when I try and book a revenue ticket through the TK website. F is definitely still available per GDS, though.
Strange, but I'll investigate. On another note, does anyone have experience flying ORD-IST in F on the 77W?
I am indeed on the 77W on one of those Fridays. Flight still shows as operating as 77W when I look at OAG, GDS viewed through KVS, and Turkish website.
However, I don't see First for sale on this flight when I try and book a revenue ticket through the TK website. F is definitely still available per GDS, though.
Strange, but I'll investigate. On another note, does anyone have experience flying ORD-IST in F on the 77W?
#6
Join Date: Mar 2006
Location: NYC
Posts: 945
Thanks for the responses.
I am indeed on the 77W on one of those Fridays. Flight still shows as operating as 77W when I look at OAG, GDS viewed through KVS, and Turkish website.
However, I don't see First for sale on this flight when I try and book a revenue ticket through the TK website. F is definitely still available per GDS, though.
Strange, but I'll investigate. On another note, does anyone have experience flying ORD-IST in F on the 77W?
I am indeed on the 77W on one of those Fridays. Flight still shows as operating as 77W when I look at OAG, GDS viewed through KVS, and Turkish website.
However, I don't see First for sale on this flight when I try and book a revenue ticket through the TK website. F is definitely still available per GDS, though.
Strange, but I'll investigate. On another note, does anyone have experience flying ORD-IST in F on the 77W?
#7
Join Date: Feb 2002
Posts: 3,900
What is interesting is that when I look into the TK system via Apollo, it does show a 77W on Friday only from ORD.
This is different from what it showed yesterday so perhaps they have a change back to Friday only 77W service.
When I took this on a Friday, the crew operated in the Friday before so they were in Chicago for a week.
I wonder if the inbound 77W crew still turns the 77W outbound a week later.
This is different from what it showed yesterday so perhaps they have a change back to Friday only 77W service.
When I took this on a Friday, the crew operated in the Friday before so they were in Chicago for a week.
I wonder if the inbound 77W crew still turns the 77W outbound a week later.