[Now Open] All CBP TTP Enrollment Centers closed until at least September 8, 2020
#1
Original Poster
Join Date: Dec 2008
Posts: 27
[Now Open] All CBP TTP Enrollment Centers closed until at least September 8, 2020
My Global Entry interview was supposed to be this March. I got an email just now saying:
FYI,
Effective March 19, 2020, out of an abundance of caution and in the interest of minimizing exposure and controlling the spread of the Novel Coronavirus Disease (COVID-19) Outbreak, all US Customs and Border Protection (CBP) Trusted Traveler Program Enrollment Centers will suspend operations until at least May 1, 2020. This temporary closure includes all public access to Global Entry, NEXUS, SENTRI, and FAST enrollment locations. We sincerely apologize for the inconvenience and appreciate your patience through this process.
CBPO Matthew Weimer
Chicago O’Hare Airport
Chicago, IL
----------
I hope that they later prioritize rescheduling those whose interviews were cancelled. Either that, or extend the deadline further for getting an interview.
FYI,
Effective March 19, 2020, out of an abundance of caution and in the interest of minimizing exposure and controlling the spread of the Novel Coronavirus Disease (COVID-19) Outbreak, all US Customs and Border Protection (CBP) Trusted Traveler Program Enrollment Centers will suspend operations until at least May 1, 2020. This temporary closure includes all public access to Global Entry, NEXUS, SENTRI, and FAST enrollment locations. We sincerely apologize for the inconvenience and appreciate your patience through this process.
CBPO Matthew Weimer
Chicago O’Hare Airport
Chicago, IL
----------
I hope that they later prioritize rescheduling those whose interviews were cancelled. Either that, or extend the deadline further for getting an interview.
Last edited by madraida; Mar 19, 2020 at 9:24 am
#2
Join Date: Jan 2020
Posts: 79
Sadly I did not get an email (or my wife ) for our nexus appointment but found out by checking Appointment daily And was canceled Tuesdays and was able to reschedule for may. My only worry is you have 365 days to complete the appointment and for me 365 days will be July. And we were only approved in February
#3
Original Poster
Join Date: Dec 2008
Posts: 27
Sadly I did not get an email (or my wife ) for our nexus appointment but found out by checking Appointment daily And was canceled Tuesdays and was able to reschedule for may. My only worry is you have 365 days to complete the appointment and for me 365 days will be July. And we were only approved in February
I hope your interview schedule goes through.
#4
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,631
Sadly I did not get an email (or my wife ) for our nexus appointment but found out by checking Appointment daily And was canceled Tuesdays and was able to reschedule for may. My only worry is you have 365 days to complete the appointment and for me 365 days will be July. And we were only approved in February
#5
Join Date: Jan 2020
Posts: 79
I was approved 5 days after applying and my wife was 7 months later. I did not go on my own as was the interview office is 8 hours away. And was told at the time would be not longer. My original appointment was at the beginning of April now been canceled and could canceled again till sept .
we will see
saw today that if you fly and your drivers license has expired you can still use it (domestic travel I guess). And this will stay until 90 days after the all clear is given
we will see
saw today that if you fly and your drivers license has expired you can still use it (domestic travel I guess). And this will stay until 90 days after the all clear is given
#6
Join Date: Dec 2019
Programs: NEXUS
Posts: 15
Yeah, I logged into the website to check if anything had happened to my appointment in April and saw that it had just vanished. But I also saw the notice about the closures on the main page so I just rescheduled for mid-may. Ah well, I guess my dad will just have to wait to see me until then lol.
#8
Join Date: Feb 2007
Location: Atlanta
Programs: Delta Death March, Hyatt Globalist, IHG Plat, Marriott/Hilton Gold Life
Posts: 1,547
GE interview cancelled by DHS
Learned last week (upon login) that my daughter's renewal interview was cancelled by DHS MCO (Orlando).
"Reason for cancellation" was blank.
Nearly sure this is due to COVID-19.
Anyone else?
Also they did not change the schedule-interview-by date (one year from conditional approval).
"Reason for cancellation" was blank.
Nearly sure this is due to COVID-19.
Anyone else?
Also they did not change the schedule-interview-by date (one year from conditional approval).
#9
Join Date: Nov 2009
Programs: DL PM 1MM
Posts: 3,439
Learned last week (upon login) that my daughter's renewal interview was cancelled by DHS MCO (Orlando).
"Reason for cancellation" was blank.
Nearly sure this is due to COVID-19.
Anyone else?
Also they did not change the schedule-interview-by date (one year from conditional approval).
"Reason for cancellation" was blank.
Nearly sure this is due to COVID-19.
Anyone else?
Also they did not change the schedule-interview-by date (one year from conditional approval).
Global Entry Enrollment Interview Availability
#10
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,631
Updated May 28, 2020.
Effective March 20, 2020, out of an abundance of caution and in the interest of minimizing exposure and controlling the spread of the Novel Coronavirus Disease (COVID-19) Outbreak, all US Customs and Border Protection (CBP) Trusted Traveler Program Enrollment Centers will suspend operations until at least July 6, 2020. This temporary closure includes all public access to Global Entry, NEXUS, SENTRI, and FAST enrollment locations. We sincerely apologize for the inconvenience and appreciate your patience through this process. Enrollment on Arrival remains operational at participating airports. For locations please visit https://www.cbp.gov/travel/trusted-t...llment-arrival.
#11
Join Date: Apr 2008
Location: PNW
Programs: FreeAgent; DL Silver; IHG Diamond/ Ambassador
Posts: 701
I do wonder if the July 6 closure date will be modified again?
I live in OR, but have my interview scheduled for late-July in Austin, TX. I scheduled this right at the height of covid. I wonder if I should just reschedule, or wait till closer to the date. Luckily, my flight and hotel are both rebookable.
I was supposed to have my interview on arrival last April but of course flights were all canceled. It will be one year since application by this October, and it won't be until January that I have another international flight. Sigh.
I live in OR, but have my interview scheduled for late-July in Austin, TX. I scheduled this right at the height of covid. I wonder if I should just reschedule, or wait till closer to the date. Luckily, my flight and hotel are both rebookable.
I was supposed to have my interview on arrival last April but of course flights were all canceled. It will be one year since application by this October, and it won't be until January that I have another international flight. Sigh.
#12
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
I do wonder if the July 6 closure date will be modified again?
I live in OR, but have my interview scheduled for late-July in Austin, TX. I scheduled this right at the height of covid. I wonder if I should just reschedule, or wait till closer to the date. Luckily, my flight and hotel are both rebookable.
I was supposed to have my interview on arrival last April but of course flights were all canceled. It will be one year since application by this October, and it won't be until January that I have another international flight. Sigh.
I live in OR, but have my interview scheduled for late-July in Austin, TX. I scheduled this right at the height of covid. I wonder if I should just reschedule, or wait till closer to the date. Luckily, my flight and hotel are both rebookable.
I was supposed to have my interview on arrival last April but of course flights were all canceled. It will be one year since application by this October, and it won't be until January that I have another international flight. Sigh.
Deadline to Complete Trusted Travelers Enrollment Interviews Extended due to COVID-19
#13
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,631
The announcement on the TTP website has been updated:
Out of an abundance of caution and in the interest of minimizing exposure and controlling the spread of the Novel Coronavirus Disease (COVID-19) Outbreak, all US Customs and Border Protection (CBP) Trusted Traveler Program Enrollment Centers will suspend operations until at least August 10, 2020. This temporary closure includes all public access to Global Entry, NEXUS, SENTRI, and FAST enrollment locations. We sincerely apologize for the inconvenience and appreciate your patience through this process. Enrollment on Arrival remains operational at participating airports.
#14
Join Date: Feb 2007
Location: Atlanta
Programs: Delta Death March, Hyatt Globalist, IHG Plat, Marriott/Hilton Gold Life
Posts: 1,547
#15
Join Date: Feb 2006
Location: Bay Area, CA
Programs: UA 1K; Marriott Platinum, Hilton Diamond, Hyatt Gold
Posts: 828
Ugh! My husband just drove to SFO for his appointment today and found out they are all closed. We did not get any email or see any notice. Guess I should have checked FT!