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[Updated] All CBP TTP Enrollment Centers closed until at least August 10, 2020

[Updated] All CBP TTP Enrollment Centers closed until at least August 10, 2020

Old Mar 19, 20, 9:10 am
  #1  
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Join Date: Dec 2008
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[Updated] All CBP TTP Enrollment Centers closed until at least August 10, 2020

My Global Entry interview was supposed to be this March. I got an email just now saying:

FYI,

Effective March 19, 2020, out of an abundance of caution and in the interest of minimizing exposure and controlling the spread of the Novel Coronavirus Disease (COVID-19) Outbreak, all US Customs and Border Protection (CBP) Trusted Traveler Program Enrollment Centers will suspend operations until at least May 1, 2020. This temporary closure includes all public access to Global Entry, NEXUS, SENTRI, and FAST enrollment locations. We sincerely apologize for the inconvenience and appreciate your patience through this process.

CBPO Matthew Weimer
Chicago O’Hare Airport
Chicago, IL
----------

I hope that they later prioritize rescheduling those whose interviews were cancelled. Either that, or extend the deadline further for getting an interview.
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Last edited by madraida; Mar 19, 20 at 9:24 am
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Old Mar 19, 20, 9:34 am
  #2  
 
Join Date: Jan 2020
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Sadly I did not get an email (or my wife ) for our nexus appointment but found out by checking Appointment daily And was canceled Tuesdays and was able to reschedule for may. My only worry is you have 365 days to complete the appointment and for me 365 days will be July. And we were only approved in February
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Old Mar 19, 20, 10:07 am
  #3  
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Originally Posted by mrlogboy View Post
Sadly I did not get an email (or my wife ) for our nexus appointment but found out by checking Appointment daily And was canceled Tuesdays and was able to reschedule for may. My only worry is you have 365 days to complete the appointment and for me 365 days will be July. And we were only approved in February
At least you were able to reschedule. All 3 Chicago locations are showing "No appointments available for this location".

I hope your interview schedule goes through.
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Old Mar 19, 20, 11:52 am
  #4  
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Originally Posted by mrlogboy View Post
Sadly I did not get an email (or my wife ) for our nexus appointment but found out by checking Appointment daily And was canceled Tuesdays and was able to reschedule for may. My only worry is you have 365 days to complete the appointment and for me 365 days will be July. And we were only approved in February
It's 365 days following the conditional approval, not the date of the initial application. If you were approved in February, you have till 2021 to complete your enrollment interview. I strongly suspect that the deadline for completing the enrollment interviews will be extended.
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Old Mar 19, 20, 12:51 pm
  #5  
 
Join Date: Jan 2020
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I was approved 5 days after applying and my wife was 7 months later. I did not go on my own as was the interview office is 8 hours away. And was told at the time would be not longer. My original appointment was at the beginning of April now been canceled and could canceled again till sept .
we will see
saw today that if you fly and your drivers license has expired you can still use it (domestic travel I guess). And this will stay until 90 days after the all clear is given
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Old Mar 19, 20, 3:24 pm
  #6  
 
Join Date: Dec 2019
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Yeah, I logged into the website to check if anything had happened to my appointment in April and saw that it had just vanished. But I also saw the notice about the closures on the main page so I just rescheduled for mid-may. Ah well, I guess my dad will just have to wait to see me until then lol.
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Old Mar 19, 20, 4:51 pm
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Join Date: Feb 2017
Location: one big Port of Entry...
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We just got that email this morning. I posted last night about our EC still being open as usual.

Entry on Arrival still available though

until they close the borders altogether
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Old Mar 29, 20, 9:30 am
  #8  
 
Join Date: Feb 2007
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GE interview cancelled by DHS

Learned last week (upon login) that my daughter's renewal interview was cancelled by DHS MCO (Orlando).
"Reason for cancellation" was blank.
Nearly sure this is due to COVID-19.
Anyone else?
Also they did not change the schedule-interview-by date (one year from conditional approval).
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Old Mar 29, 20, 9:44 am
  #9  
 
Join Date: Nov 2009
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Originally Posted by lindros2 View Post
Learned last week (upon login) that my daughter's renewal interview was cancelled by DHS MCO (Orlando).
"Reason for cancellation" was blank.
Nearly sure this is due to COVID-19.
Anyone else?
Also they did not change the schedule-interview-by date (one year from conditional approval).
Please read the Wiki at the top of the below thread for details:
Global Entry Enrollment Interview Availability
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Old May 29, 20, 12:10 am
  #10  
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Updated May 28, 2020.

Effective March 20, 2020, out of an abundance of caution and in the interest of minimizing exposure and controlling the spread of the Novel Coronavirus Disease (COVID-19) Outbreak, all US Customs and Border Protection (CBP) Trusted Traveler Program Enrollment Centers will suspend operations until at least July 6, 2020. This temporary closure includes all public access to Global Entry, NEXUS, SENTRI, and FAST enrollment locations. We sincerely apologize for the inconvenience and appreciate your patience through this process. Enrollment on Arrival remains operational at participating airports. For locations please visit https://www.cbp.gov/travel/trusted-t...llment-arrival.
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Old Jun 16, 20, 10:45 am
  #11  
 
Join Date: Apr 2008
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I do wonder if the July 6 closure date will be modified again?

I live in OR, but have my interview scheduled for late-July in Austin, TX. I scheduled this right at the height of covid. I wonder if I should just reschedule, or wait till closer to the date. Luckily, my flight and hotel are both rebookable.

I was supposed to have my interview on arrival last April but of course flights were all canceled. It will be one year since application by this October, and it won't be until January that I have another international flight. Sigh.
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Old Jun 16, 20, 10:57 am
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Originally Posted by hikouki View Post
I do wonder if the July 6 closure date will be modified again?

I live in OR, but have my interview scheduled for late-July in Austin, TX. I scheduled this right at the height of covid. I wonder if I should just reschedule, or wait till closer to the date. Luckily, my flight and hotel are both rebookable.

I was supposed to have my interview on arrival last April but of course flights were all canceled. It will be one year since application by this October, and it won't be until January that I have another international flight. Sigh.
You now have 485 days from conditional approval date to complete your interview.

[Updated] Deadlines to Complete Enrollment Interviews Extended due to COVID-19
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Old Jul 1, 20, 2:16 pm
  #13  
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The announcement on the TTP website has been updated:
Out of an abundance of caution and in the interest of minimizing exposure and controlling the spread of the Novel Coronavirus Disease (COVID-19) Outbreak, all US Customs and Border Protection (CBP) Trusted Traveler Program Enrollment Centers will suspend operations until at least August 10, 2020. This temporary closure includes all public access to Global Entry, NEXUS, SENTRI, and FAST enrollment locations. We sincerely apologize for the inconvenience and appreciate your patience through this process. Enrollment on Arrival remains operational at participating airports.
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Old Jul 6, 20, 5:39 pm
  #14  
 
Join Date: Feb 2007
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Originally Posted by TWA884 View Post
The announcement on the TTP website has been updated:
I just scored a mid-August interview for my daughter. Folks think I should push to September?
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Old Jul 7, 20, 4:23 pm
  #15  
 
Join Date: Feb 2006
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Ugh! My husband just drove to SFO for his appointment today and found out they are all closed. We did not get any email or see any notice. Guess I should have checked FT!
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