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GE member receives SSSS on International Returns. Will Redress # Make it Go Away?

GE member receives SSSS on International Returns. Will Redress # Make it Go Away?

Old Jul 26, 19, 6:37 am
  #1  
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Question GE member receives SSSS on International Returns. Will Redress # Make it Go Away?

I have Global Entry and my KTN is in my AA account. I never get SSSS on domestic flights, but I am frequently getting SSSS in the return legs from various European airports to US. This week LHR-JFK on AA 107 Business Class had SSSS. I couldn't download mobile boarding pass. The agent in LHR's flagship check-in saw me as TSA-Precheck (so skipped the interrogation) but my printed boarding pass didn't had TSA-Pre printed on it. BP only displayed SSSS. I was in similar situation last time flying LHR-JFK in a BA flight. So I am thinking to apply for a Redress Control Number from DHS's website. But I am not sure if Redress number is useful to remove SSSS from international flights. Cannot find much information about this on DHS's site as well. Anyone applied for a Redress number to help ease international travels? What is your experience? Do you expect SSSS to go away from international BPs with a Redress number?
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Old Jul 26, 19, 8:18 am
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Originally Posted by Tintin View Post
I have Global Entry and my KTN is in my AA account. I never get SSSS on domestic flights, but I am frequently getting SSSS in the return legs from various European airports to US. This week LHR-JFK on AA 107 Business Class had SSSS. I couldn't download mobile boarding pass. The agent in LHR's flagship check-in saw me as TSA-Precheck (so skipped the interrogation) but my printed boarding pass didn't had TSA-Pre printed on it. BP only displayed SSSS. I was in similar situation last time flying LHR-JFK in a BA flight. So I am thinking to apply for a Redress Control Number from DHS's website. But I am not sure if Redress number is useful to remove SSSS from international flights. Cannot find much information about this on DHS's site as well. Anyone applied for a Redress number to help ease international travels? What is your experience? Do you expect SSSS to go away from international BPs with a Redress number?
Doing TRIP to get a Redress# won't stop the airline/airline's security contractor (software included) from making a passenger into an SSSS target on US-bound flights. But if you want to do the TRIP process and get a Redress# and start using that number too, go ahead and do it. Just expect that SSSS hits may continue regardless of having done the TRIP/Redress# thing.

Last edited by TWA884; Jul 26, 19 at 8:47 am
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Old Jul 26, 19, 8:22 am
  #3  
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As this isn't really an AA issue, I'll move this over to the Travel Safety & Security forum. If there are AA issues that pop up, I can move it back.


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Old Jul 26, 19, 8:45 am
  #4  
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I have had exactly this same problem. I even have BPs that print with both pre-check and SSSS. It seems that I can generally avoid it by being very careful about how I enter my passport information (ensuring that first, middle and last names, DOB, etc. match exactly.
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Old Jul 26, 19, 9:37 am
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Originally Posted by J S View Post
I have had exactly this same problem. I even have BPs that print with both pre-check and SSSS.
Were those kind of boarding passes all for the same flight or on the same type of route? It seems like you've had this PreCheck+SSSS on the same flight boarding pass thing happen multiple times to you, and I was already suspecting that it was a reference for Canada-US flights. Any others?

Last edited by TWA884; Jul 26, 19 at 9:45 am
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Old Jul 26, 19, 10:34 am
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Depending on circumstances it is inevitable....

I fly a small Mexican carrier and they don't participate in any of that stuff, so my KTN and all aren't passed to anyone, even having UA add it after I arrive in Mexico City and re checking in, reprint BP etc - nothing works....

SSSS every time
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Old Jul 26, 19, 12:27 pm
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It happens to my wife EVERY time we come back from the Caribbean. Be it GCM, PLS - Business Class or Coach, Paid or Award there is no rhyme or reason to it. And, as I recall, the TSA Pre always shows up on her BP. Doesn't matter - she gets it. We actually pack accordingly beforehand just so her carry-on is lighter than normal just to speed up the process. We probably average twice per year down there and I cannot remember a time when she didn't get nabbed by the "SSSS."
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Old Jul 26, 19, 12:55 pm
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Got SSSS both times I flew QR from DOH to the US during the last 9 months. Never on any other trips in many years. Doesn't seem random, but maybe they select the carrier (QR in my case) at random rather pick passengers at random on each flight.
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Old Jul 26, 19, 1:02 pm
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Can anyone here find and upload a photo/image of a boarding pass which has both the PreCheck sign on it as well as the SSSS sign on it at the same time?

Last edited by GUWonder; Jul 27, 19 at 7:40 am
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Old Jul 26, 19, 4:36 pm
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Originally Posted by GUWonder View Post
Doing TRIP to get a Redress# won't stop the airline/airline's security contractor (software included) from making a passenger into an SSSS target on US-bound flights. But if you want to do the TRIP process and get a Redress# and start using that number too, go ahead and do it. Just expect that SSSS hits may continue regardless of having done the TRIP/Redress# thing.
Many thanks, GUWonder. Who assign SSSS for international flights to the US, is it the carrier like AA or the TSA/CBP? I have been told by the AA agent in flagship check-in desk that TSA flags SSSS in AA's system/software, and they have no information why someone was selected for the secondary screening. But by watching his smile while looking at his computer screen, makes me wonder if he knows more than he says.

In case AA is responsible for assigning SSSS, that is very strange and a risk for them to do so to a Executive Platinum (highest tier frequent flyer elite) flying in business class (Executive Platinums fly more than 100,000 miles in AA metal). I can stop doing business with AA. Can you confirm that AA is responsible for assigning SSSS?

What is the purpose of a Redress number? Can a carrier (like AA) legally assign SSSS to passenger who has a Redress number in file? If I obtain a Redress number and include the number in my AA account then AA will have my Global Entry KTN, TSA Pre, and Redress number in their file.

Can you confirm (and provide me some official link/docs) that SSSS is assigned by the carrier? Then I will write a letter to Doug Parker asking why he risks assigning SSSS to an Executive Platinum with Global Entry and TSA-Precheck.

What benefits do I get with a Redress number?

Last edited by Tintin; Jul 26, 19 at 4:44 pm
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Old Jul 26, 19, 4:51 pm
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Originally Posted by aztimm View Post
As this isn't really an AA issue, I'll move this over to the Travel Safety & Security forum. If there are AA issues that pop up, I can move it back.


aztimm
Hi aztimm! I agree. Thanks.

I will start a follow-up discussion in AA forum. It seems like the carrier (like AA) is flagging the SSSS. I am EXP with Global Entry, and my AA account has my KTN and TSA-Pre information. I want to know how many other EXP or CK with Global Entry gets SSSS from overseas to US flights in AA metal.
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Old Jul 26, 19, 4:55 pm
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TRIP/Redress# can often help with addressing flagging done by the US for applicable trips. TRIP/Redress# doesn’t do much of anything when the operating airline/airline’s security contractor has a booked passenger flagged for/at check-in as part of meeting a SSSS screening quota or otherwise.

I have repeatedly gotten SSSS boarding passes when flying AA from LHR, as an EXP and otherwise. Not gotten them as frequently with [email protected] (albeit my last one with UA was years ago when I was a [email protected]), and almost never gotten them with [email protected]

Last edited by GUWonder; Jul 27, 19 at 4:55 pm
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Old Jul 26, 19, 5:34 pm
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Originally Posted by GUWonder View Post
TRIP/Redress# can often help with addressing flagging done by the US for applicable trips. TRIP/Redress# doesn’t do much of anything when the operating airline/airline’s security contractor has a booked passenger flagged for/at check-in as part of meeting a SSSS screening quota or otherwise.

I have repeatedly gotten SSSS boarding passes when flying AA from LHR, as an EXP and otherwise. Not gotten them as frequently with [email protected] (albeit my last one was with UA was years ago when I was a [email protected]), and almost never gotten them with [email protected]
Many thanks. So, if I understand it correctly, for international flights to the US, it is the carrier (like AA) or their assigned security contractor (ICTS for AA/BA) is responsible for flagging SSSS. And, for flagging SSSS, they don't take into account of KTN, Redress #, or Frequent Flyer status, etc. Am I correct here? If yes, can you provide some reference to this?
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Old Jul 26, 19, 6:15 pm
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@Tintin,

I recommend that you take a look at the main thread on this subject:
Why did I get the dreaded SSSS despite my GE/Pre✓/Nexus status? [merged threads]
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Old Jul 26, 19, 6:48 pm
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I have this happen on occasion, but I just assume its going to happen if you travel enough odd ball routes and fly enough.

I've had it happen on a one way ticket from Ashgabat, Turkmenistan to JFK on TK. (No shock there honestly).

Flying back on Royal AIr Maroc on the return portion of a plain RT JFK-CMN.

A one way on UA ZRH-EWR on a UA nonrev ticket no less.

I don't think GE makes you exempt fully from SSSS.

Each time it happens I worry that it will start some kind of pattern where I'll get SSSS every time now, or will get an X on my GE receipt.

So far nothing has happened beyond the SSSS special treatment at origin thankfully.

Once or twice a year when you do 20 or so international trips a year doesn't really seem that bad especially since I often am on international one way tickets booked close in,which I believe is a red flag in itself.
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