FlyerTalk Forums - Rescanning fingerprints, Global Entry and appointments

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Rescanning fingerprints, Global Entry and appointments

I tried to stop by the GE office yesterday at SFO to get my 5 year old's fingerprints rescanned (they keep getting rejected). She is a member of GE, but we always end up having to go talk to an officer because of the fingerprint issue.

I was told I needed to make an appointment to do this, I would have thought it was similar to APEC. et. al, when you could just drop by.

Given the wait time for appointments is.... eternity @sfo, does anybody here have experience trying to get their fingerprints updated?

Thanks!

I can't find anything recent, this is from about three years ago; based upon the OP's posting history, I believe that the enrollment center is question is EWR:

Quote:

Originally Posted by dswallow (Post 26850443)

While I was at my interview I overheard another officer explain that fingerprints aren't usually developed enough until about age 4 so until fingerprints can be collected, those folks can't use the fingerprint reader but do just come up to the front of the regular line for their photo to be reviewed by an agent. He also said that once the kid turns 4 or so they should just come back to the interview center and wait for an officer to come out for those with appointments and let them know you're there to have a child's fingerprints added to their records.