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DCA TSA Pre-check routed pre-check passengers to a non pre-check line

DCA TSA Pre-check routed pre-check passengers to a non pre-check line

Old Sep 27, 17, 6:17 pm
  #1  
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DCA TSA Pre-check routed pre-check passengers to a non pre-check line

When I went into the TSA pre-check line at DCA terminal B, the TSA agent routed some left and some right. When I got to the front of the line I realized it was not a pre-check line. The TSA agent at that point wasn't sue why we were routed there. I had to hurriedly take off my shoes and get out my laptop and go into the capsule for screening.

Has this happened to others at DCA terminal B or elsewhere?
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Old Sep 27, 17, 6:51 pm
  #2  
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No. DCA is fast & efficient and generally very careful about the Pre-Check line. Sounds like an error.

If you had raised with a supervisor, he would have figured it out and either routed you back through Pre-Check or got you an explanation.
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Old Sep 27, 17, 6:57 pm
  #3  
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Moving thread to the TS/S Forum
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