Mar 18, 2018, 7:28 am
Last edit by: TWA884
Enrollment on Arrival is a program operated by U.S. Customs and Border Protection (CBP) to allow Global Entry applicants who are conditionally approved to complete their interviews upon arrival into the United States or when using CBP Preclearance facilities. The Enrollment on Arrival program eliminates the need for a Global Entry applicant to schedule an interview at an enrollment center to complete the application process.
When landing in an international terminal follow the signage directing you to CBP officers who can complete your Global Entry interview during your admissibility inspection. If you require assistance for your Global Entry interview because of a disability, immediately inform the interviewing CBP officer of your need for a reasonable modification or auxiliary aid or service to participate in the interview. For your planning purposes, please understand that if you use EoA and are requesting a modification, aid, or service at that time and an effective modification, aid, or service is not readily available, the interview may be scheduled for a later date.
To complete the interview via EoA, you must be in possession of the following documents:
Enrollment on Arrival Locations
When landing in an international terminal follow the signage directing you to CBP officers who can complete your Global Entry interview during your admissibility inspection. If you require assistance for your Global Entry interview because of a disability, immediately inform the interviewing CBP officer of your need for a reasonable modification or auxiliary aid or service to participate in the interview. For your planning purposes, please understand that if you use EoA and are requesting a modification, aid, or service at that time and an effective modification, aid, or service is not readily available, the interview may be scheduled for a later date.
To complete the interview via EoA, you must be in possession of the following documents:
- A valid passport. If you travel using more than one passport, please bring them all to the interview so that the information can be added to your file.
- Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc. This is not required for minors.
- A permanent resident card (if applicable).
Enrollment on Arrival Locations
Global Entry Enrollment on Arrival
Dec 10, 2018, 9:36 am
#137
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
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Thanks for the reminder @UKtravelbear!
@same0717, if it is not too late, at ORD, Enrollment on Arrival is available at Booth 58.
@same0717, if it is not too late, at ORD, Enrollment on Arrival is available at Booth 58.
Dec 22, 2018, 5:48 pm
#138
Join Date: Sep 2018
Programs: DL PM
Posts: 4
ATL
I already have Global Entry. I applied for Global Entry for my 4 year old son, and he received his conditional approval. We're traveling from NRT to ATL
and plan to do enrollment on arrival at ATL for him. I do have an appointment at our final destination in case it doesn't work out, but its nice not to waste our vacation time for the interview. I read the thread and couldn't find any info about ATL (Sorry if I missed it!).
Any idea which lane we would use? Should I use Mobile Passport for both of us? Or should I use the Global Entry Kiosk and my son do the normal entry procedures? I plan to ask the staff once we arrive at ATL immigration, but sometimes traveling with a 4 year old its better to have an idea of what to expect.
and plan to do enrollment on arrival at ATL for him. I do have an appointment at our final destination in case it doesn't work out, but its nice not to waste our vacation time for the interview. I read the thread and couldn't find any info about ATL (Sorry if I missed it!).
Any idea which lane we would use? Should I use Mobile Passport for both of us? Or should I use the Global Entry Kiosk and my son do the normal entry procedures? I plan to ask the staff once we arrive at ATL immigration, but sometimes traveling with a 4 year old its better to have an idea of what to expect.
Dec 22, 2018, 5:55 pm
#139
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
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Any idea which lane we would use? Should I use Mobile Passport for both of us? Or should I use the Global Entry Kiosk and my son do the normal entry procedures? I plan to ask the staff once we arrive at ATL immigration, but sometimes traveling with a 4 year old its better to have an idea of what to expect.
There should be signs directing you to the Enrollment on Arrival booths.
From the CBP Enrollment on Arrival website linked in the wiki post:
When landing in an international terminal follow the signage directing you to CBP officers who can complete your Global Entry interview during your admissibility inspection. You won’t need any additional documents other than the requisite documents for international travel (e.g., your passport).
Hartsfield-Jackson Atlanta International Airport
Concourse E and Concourse F
6000 N Terminal Parkway
Atlanta, GA 30320
Hours of Operation: 5:00 a.m. to 9:00 p.m.
Concourse E and Concourse F
6000 N Terminal Parkway
Atlanta, GA 30320
Hours of Operation: 5:00 a.m. to 9:00 p.m.
Dec 26, 2018, 10:25 am
#140
Join Date: Aug 2010
Programs: AA EXP: : SPG Plat; HH Gold
Posts: 239
Data Point.
Arrived CLT on Dec 23, 2018. Initially was directed in one direction for Enrollment on Entry then when talking to the supervisor was advised due to the Government Shutdown, Enrollment upon Arrival was not available.
Just bad timing I guess.
Arrived CLT on Dec 23, 2018. Initially was directed in one direction for Enrollment on Entry then when talking to the supervisor was advised due to the Government Shutdown, Enrollment upon Arrival was not available.
Just bad timing I guess.
Dec 30, 2018, 5:58 am
#142
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Dec 30, 2018, 2:45 pm
#143
Join Date: Dec 2018
Posts: 2
IAH Houston
Has anyone done the interview on arrival at IAH recently?
I am wondering what the normal wait time is at IAH. I had the interview scheduled for the next week, but had to re-schedule due to the government shutdown. Thinking of doing this in March.
Also does anyone know if this is available on weekends at IAH? Our flight lands on Sunday morning. I know IAH regular GE office does not offer interviews on weekends, but can't find information on enrollment on arrival operating days/hours.
Thank you!
I am wondering what the normal wait time is at IAH. I had the interview scheduled for the next week, but had to re-schedule due to the government shutdown. Thinking of doing this in March.
Also does anyone know if this is available on weekends at IAH? Our flight lands on Sunday morning. I know IAH regular GE office does not offer interviews on weekends, but can't find information on enrollment on arrival operating days/hours.
Thank you!
Dec 30, 2018, 2:58 pm
#144
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
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Texas
Houston George Bush Intercontinental Airport (IAH)
Location: International Arrivals, Terminal E
Hours of Operation: 5:00 a.m. to 12:00 a.m.
Contact Information: (281) 230-4818
Location: International Arrivals, Terminal E
Hours of Operation: 5:00 a.m. to 12:00 a.m.
Contact Information: (281) 230-4818
Dec 30, 2018, 8:33 pm
#146
Join Date: Nov 2009
Programs: DL PM 1MM
Posts: 3,439
I would say, the "general consensus" is ... it depends. Some locations have been doing EOA and others have not. And, as the shutdown continues, I would assume that what happened yesterday does not necessarily indicate what will happen tomorrow.
Dec 31, 2018, 1:57 am
#148
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Dec 31, 2018, 8:52 am
#149
Join Date: Aug 2012
Location: Dreamland
Posts: 927
Yeah... got snagged by this... my 8 month old got conditionally approved before shutdown, but we couldn't get to an interview site... now we are leaving 1/5 and back 1/9... hoping resolved and we can just get him approved on arrival... I guess if not, just split up, wife takes other kid (bot with GE), and i'll take him through mobile passport/regular way.
Jan 10, 2019, 1:34 pm
#150
Join Date: Aug 2012
Location: Dreamland
Posts: 927
Yeah... got snagged by this... my 8 month old got conditionally approved before shutdown, but we couldn't get to an interview site... now we are leaving 1/5 and back 1/9... hoping resolved and we can just get him approved on arrival... I guess if not, just split up, wife takes other kid (bot with GE), and i'll take him through mobile passport/regular way.