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Global Entry Enrollment on Arrival

Global Entry Enrollment on Arrival

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Old May 16, 20, 5:15 am   -   Wikipost
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Enrollment on Arrival is a program operated by U.S. Customs and Border Protection (CBP) to allow Global Entry applicants who are conditionally approved to complete their interviews upon arrival into the United States. The Enrollment on Arrival program eliminates the need for a Global Entry applicant to schedule an interview at an enrollment center to complete the application process.

When landing in an international terminal follow the signage directing you to CBP officers who can complete your Global Entry interview during your admissibility inspection. You wonít need any additional documents other than the requisite documents for international travel (e.g., your passport).

Enrollment on Arrival Locations
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Old Jan 2, 20, 9:18 am
  #391  
 
Join Date: Dec 2019
Location: RDU
Posts: 8
My wife did EoA at ORD on Monday, Dec 30 and it was an easy process. Here's a quick description of what she/we went through.
My wife, myself and our infant daughter applied in September (first time applicants). My wife received her conditional approval on Dec 24 while we were traveling outside the US (me and my daughter still waiting for CA). With our planned flight back to ORD, arriving around 3.30 PM on Monday Dec 30 and 3hr to catch our connecting flight home, we thought the timing was perfect for EoA. Our flight was on time so we got to immigration line a little before 4 PM (on a Monday). We tried to find but didn't see any sign for enrollment on arrival. We asked someone who worked there and were told we should go and see an officer and get admitted to the US first then he/she will tell us what to do next. We did exactly that, standing in line, seeing an officer at a regular booth (not a GE booth/area), getting processed and admitted together and then he told us to go to another booth around the corner to complete the EoA process. I asked him if we could go together even though only my wife was going to do the EoA, he said yes. We walked there together and there were a couple of people in front of us. My wife stood in line and I took my daughter to the baggage claim area. Not long after I finished picking up our luggage, I could see my wife packing up her stuff and walking toward us. It was that quick. She said it took probably 5 minutes, including photos and finger prints. She didn't have to show the CA letter, they just looked it up on the system. They only asked a couple of questions regarding her travel history (e.g What did you go to XYZ country for?). By the time she joined us at the baggage claim area, which is a just a short walk away, an update came via email.
thanhlqgt is offline  
Old Jan 4, 20, 12:35 pm
  #392  
 
Join Date: Aug 2002
Location: NYC
Posts: 244
I completed my renewal through the Enrollment on Arrival option. After landing at T7 at JFK and clearing immigration, I asked the CBP officer who took my Global Entry receipt where to go. He directed me to the customs area, where a second officer promptly got a third officer. That officer opened up an immigration booth and conducted my interview. He took a new headshot and new fingerprints and confirmed my home address using my driver license. Then he approved my renewal and said a new Global Entry card would be mailed to me. Easy.

TLDR = new headshot, new fingerprints, confirmed home address; no questions about travel or anything else to indicate why an interview was required

Last edited by TWA884; Jan 4, 20 at 4:13 pm Reason: Remove off-topic quote
Petdog is offline  
Old Jan 4, 20, 6:35 pm
  #393  
 
Join Date: May 2001
Location: Europe / New York
Programs: LH, BA, AA
Posts: 740
I’ve just done the interview on arrival, still showing conditionally approved, but should I now cancel my already scheduled interview, or keep it until I see my status changed to approved?
LHSEN is offline  
Old Jan 4, 20, 7:28 pm
  #394  
 
Join Date: Nov 2009
Programs: DL PM 1MM
Posts: 3,109
Originally Posted by LHSEN View Post
Iíve just done the interview on arrival, still showing conditionally approved, but should I now cancel my already scheduled interview, or keep it until I see my status changed to approved?
Don't do anything - the system will automatically cancel your scheduled interview the instant you are approved.
TWA884 likes this.
mnbp is offline  
Old Jan 6, 20, 9:56 am
  #395  
 
Join Date: Sep 2019
Programs: BAEC
Posts: 10
Completed EoA during transit through Miami on 19th Dec. Worryingly I was directed to the regular non-US immigration queue despite explaining I wanted to do EoA, but at the immigration desk after stating I wanted to do EoA the CBP officer made a note on a post-it, stuck it to the passport and had a colleague escort me to a CBP office landside. Passport was taken to the back and I was asked to wait. Twenty minutes and another couple later I was called. Very pleasant and easy going officer. All simple questions as I recall. Asked whether my travel in Europe had been business or pleasure. Also asked about arrests and convictions etc. Repeated the statement I made on the application and officer made the comment that since the UK had cleared me there wasn't a problem. Took photo and prints, and once cleared was provided with my KTN. Approval email came a few hours later.

Was able to use GE during transit through JFK on my return, but a little disappointingly T8 immigration was almost empty at around 17:45, and then had to wait around 30 minutes for baggage. TSA Pre was a boon though, through in 5 minutes.
SimonAB is offline  
Old Jan 7, 20, 12:21 am
  #396  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: VNY | BUR | LAX
Programs: AAdvantage | MileagePlus
Posts: 13,832
Posted January 6 in the Global Entry Renewal thread:

Originally Posted by Long Train Runnin View Post
***

Got my conditional approval on 12/23. Needed to reinterview. (Have visited about 75 different countries since my first app some that wouldn't be considered mainstream)

Was able to get an appointment in late Feb at my home airport.

Did my interview on arrival today at LAX coming home from an international flight.

Interview had 0 questions, just redoing my prints and a new picture.

Took about 30 minutes as there were a few folks ahead of me.

Glad to be in the clear for another 5 years.
TWA884 is offline  
Old Jan 7, 20, 7:25 am
  #397  
 
Join Date: Feb 2007
Location: Atlanta
Programs: DL 2xMillion Miler, Hyatt Globalist, IHG Plat, Marriott/Hilton Gold Life
Posts: 346
My son was conditionally approved on Dec 27 (six days after applying), but there weren't any interviews (ironically, a bunch just popped up in Atlanta this morning for late Feb/early March).
Anyhow, I got this massive email overnight (because, presumably, there were no interview slots and we hadn't scheduled):
====
Dear Global Entry Applicant,

In lieu of scheduling an appointment at a Global Entry Enrollment Center, you have the unique opportunity to interview for Global Entry when you return from your next international trip at one of several international airports in the United States and Canada. Enrollment on Arrival is ONLY available if you are arriving from an international trip and will be completed during the arrival process.

What is Enrollment on Arrival? With Enrollment on Arrival, Global Entry applicants who are conditionally approved can complete their interviews, the last step of the Global Entry process, while they are clearing through United States Customs and Border Protection or Preclearance. This option is now available at:
  • Austin-Bergstrom International Airport (AUS)
  • Abu Dhabi-International Airport (AUH)
  • Baltimore/Washington International Airport (BWI)
  • Buffalo Niagara International Airport (BUF)
  • Calgary International Airport (YYC)
  • Charlotte Douglas International Airport (CLT)
  • Chicago Midway Airport (MDW)
  • Cincinnati/Northern Kentucky International Airport (CVG)
  • Dallas Fort Worth International Airport (DFW)
  • Denver International Airport (DEN)
  • Detroit Metropolitan International Airport (DTW)
  • Edmonton International Airport (YEG)
  • Fort Lauderdale-Hollywood International Airport (FLL)
  • Grand Bahamas International Airport in Freeport (FPO)
  • George Bush Intercontinental Airport (IAH) in Houston
  • Halifax International Airport (YHZ)
  • Hartsfield-Jackson Atlanta International Airport (ATL)
  • Honolulu International Airport (HNL)
  • John F. Kennedy International Airport in New York (JFK)
  • John Glenn Columbus International Airport (CMH)
  • John Wayne International Airport (SNA) in Orange County, CA
  • Kansas City International Airport (MCI)
  • Los Angeles International Airport (LAX)
  • Louis Armstrong New Orleans International Airport (MSY)
  • Metropolitan Oakland International Airport (OAK)
  • McCarren International Airport (LAS) in Las Vegas
  • Miami International Airport (MIA)
  • Minneapolis St. Paul International Airport (MSP)
  • Montreal-Pierre Elliot Trudeau International Airport (YUL)
  • Newark Liberty International Airport (EWR)
  • Norman Y. Mineta San Jose International Airport (SJC)
  • O'Hare International Airport (ORD) in Chicago
  • Orlando International Airport (MCO)
  • Orlando Sanford International Airport (SFB)
  • Ottawa International Airport (YOW)
  • Philadelphia International Airport (PHL)
  • Phoenix Sky Harbor International Airport (PHX)
  • Portland International Airport (PDX)
  • Sacramento International Airport (SMF)
  • Salt Lake City International Airport (SLC)
  • San Antonio International Airport (SAT)
  • San Diego International Airport (SAN)
  • San Francisco International Airport (SFO)
  • Seattle Tacoma International Airport (SEA)
  • St. George’s, Bermuda International Airport (BDA)
  • St. Louis Lambert International Airport (STL)
  • Tampa International Airport (TPA)
  • Ted Stevens Anchorage International Airport (ANC)
  • Toronto Pearson International Airport (YYZ)
  • Vancouver International Airport (YVR)
  • Washington Dulles International Airport (IAD)
  • William P. Hobby Airport (HOU) in Houston
  • Winnipeg James Armstrong international Airport (YWG)
A list of participating airports can be located on the CBP.gov website. Check the website for updated participating airports. https://www.cbp.gov/travel/trusted-t...llment-arrival

What do I do when I land in the international terminal? Follow the signage directing you to CBP officers who can complete your Global Entry interview during your admissibility inspection. In addition to your entry document (e.g., your passport) you will need documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc. This is not required for minors.

If you would like to save time and effort, then join thousands of other Global Entry applicants who are conditionally approved and participate in Enrollment on Arrival.
lindros2 is offline  
Old Jan 22, 20, 8:21 pm
  #398  
 
Join Date: Apr 2008
Programs: DL Gold; IHG Spire
Posts: 456
Anyone here with experience at Seattle Tacoma airport?

I have an upcoming trip in April and my international arrival to domestic connection time is currently displaying as 3h 41m. I know CBP gets REALLY busy, with long snaking lines and I wonder if that is enough time?

I just got conditional approval. The only places near me where I could go for interview are SEA and PDX. SEA is showing no interview times available, while PDX is not until October 2020!
hikouki is offline  
Old Feb 1, 20, 11:00 am
  #399  
 
Join Date: Feb 2020
Posts: 2
Hello, I was wondering if anyone could tell me where the EoA takes place at DUB (or Shannon) airport? I'm planning on flying there from the UK and wanted to check that I could complete the interview at the airport without connecting to a US flight.

Thanks
phys21 is offline  
Old Feb 1, 20, 11:09 am
  #400  
 
Join Date: Mar 2014
Location: JAX
Programs: UA 1K, Hilton Gold, Marriott Gold
Posts: 5,626
Originally Posted by phys21 View Post
Hello, I was wondering if anyone could tell me where the EoA takes place at DUB (or Shannon) airport? I'm planning on flying there from the UK and wanted to check that I could complete the interview at the airport without connecting to a US flight.

Thanks
If you login to your account on the enrollment site, I believe you can see a list of all enrollment centers.
TomMM is online now  
Old Feb 1, 20, 11:26 am
  #401  
 
Join Date: Feb 2020
Posts: 2
Originally Posted by TomMM View Post
If you login to your account on the enrollment site, I believe you can see a list of all enrollment centers.
Thanks I had a look, but as it isn't a center and just does EoA I couldn't find anything, and the list of participating airports only list the airport address. Just wanted to check if I had to go within a 'pre-clearence' section for travelers going on to the US or whether I would find the EoA if I was only visiting Ireland.
phys21 is offline  
Old Feb 1, 20, 11:57 am
  #402  
 
Join Date: Nov 2009
Programs: DL PM 1MM
Posts: 3,109
Originally Posted by phys21 View Post
Hello, I was wondering if anyone could tell me where the EoA takes place at DUB (or Shannon) airport? I'm planning on flying there from the UK and wanted to check that I could complete the interview at the airport without connecting to a US flight.

Thanks
Originally Posted by phys21 View Post
Thanks I had a look, but as it isn't a center and just does EoA I couldn't find anything, and the list of participating airports only list the airport address. Just wanted to check if I had to go within a 'pre-clearence' section for travelers going on to the US or whether I would find the EoA if I was only visiting Ireland.
In this context, "Arrival" is when you present yourself to US Immigration for admission to the United States. If your flight departs from DUB with a destination in the US, you'd handle US Customs in DUB. That's where EoA is available - when flying to the US.
mnbp is offline  
Old Feb 3, 20, 3:19 am
  #403  
 
Join Date: Dec 2008
Posts: 27
Originally Posted by phys21 View Post
Hello, I was wondering if anyone could tell me where the EoA takes place at DUB (or Shannon) airport? I'm planning on flying there from the UK and wanted to check that I could complete the interview at the airport without connecting to a US flight.

Thanks
Itís Enrollment on ARRIVAL (to the US). If youíre flying into Dublin and you donít have a US plane ticket, then you wonít have access to the US Pre-clearance (CBP) facility.

https://www.cbp.gov/travel/trusted-t...llment-arrival

https://www.dublinairport.com/flight...a-preclearance
madraida is offline  
Old Feb 3, 20, 10:00 pm
  #404  
 
Join Date: Sep 2010
Location: KSUX
Posts: 825
Question for those who have done EOA at ORD recently.

Assuming my flight from LHR at the end of April lands on time (or maybe even early!) I'll have about two hours between flights and was wondering if this plan is even potentially doable.

Unfortunately I'll be in Y so I won't be one of the first to get to the FIS area but my plan was to head right to booth 58 and if there's nobody waiting or maybe only one or two waiting get in line. If there's more than two people waiting I'll probably head back to the GE kiosks and skip EOA as I figure I'll only have maybe 25-30 minutes before I have to start to worry about heading to T3 to catch my flight home. If by some chance the ATS is actually running by then that would give me close to an hour as I have pre-check and won't be checking any bags. Tentatively I'd be arriving at 6:30 pm on a Wednesday if that makes a difference. If all else fails I'll be visiting friends in Phoenix in the fall so I can schedule something at Sky Harbor if needed but I'd rather just get it over and done with if possible.
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Old Feb 6, 20, 1:51 pm
  #405  
 
Join Date: Oct 1999
Location: Denver, Colorado, USA
Programs: AS MVP 75K, UA PremEx-MM
Posts: 3,126
My EOA (at JFK Terminal 1) experience:

Arrived from Tokyo Haneda on JL6 at about 10 a.m. on a Wednesday. I requested my interview and was asked to wait for a moment. After about five minutes, one other gentleman who also had an interview and I were escorted to a waiting room. Fifteen minutes later I was escorted back to the regular entry area for the interview. The agent was friendly and I enjoyed chatting with her while she processed my application (new headshot, fingerprints and address verification). It took five minutes, tops. A very nice experience.

I received my new Global Entry card in the mail today, exactly one week later.

Overall, I'm thrilled with how easy and fast the process was.
Kurt is offline  

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