Global Entry Enrollment on Arrival

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Old Oct 30, 19, 11:29 am   -   Wikipost
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Enrollment on Arrival is a program operated by U.S. Customs and Border Protection (CBP) to allow Global Entry applicants who are conditionally approved to complete their interviews upon arrival into the United States. The Enrollment on Arrival program eliminates the need for a Global Entry applicant to schedule an interview at an enrollment center to complete the application process.

When landing in an international terminal follow the signage directing you to CBP officers who can complete your Global Entry interview during your admissibility inspection. You wonít need any additional documents other than the requisite documents for international travel (e.g., your passport).
Enrollment on Arrival Locations
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Old Nov 1, 19, 9:44 am
  #361  
 
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If I already have GE, can I accompany someone through the EoA line at YUL?

I don't care that I won't be able to use GE for this entry - YUL is our point of departure so we'll just arrive at the airport a bit earlier.
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Old Nov 1, 19, 9:56 am
  #362  
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Originally Posted by t325 View Post
If I already have GE, can I accompany someone through the EoA line at YUL?

I don't care that I won't be able to use GE for this entry - YUL is our point of departure so we'll just arrive at the airport a bit earlier.
I canít comment on YUL but my experience is that the EoA is part of the normal GE line. So in answer to your question; yes. Your friend will have an extended interview (possibly at another booth) and you can just sail through.
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Old Nov 1, 19, 10:18 am
  #363  
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Originally Posted by golfmad View Post
I canít comment on YUL but my experience is that the EoA is part of the normal GE line. So in answer to your question; yes. Your friend will have an extended interview (possibly at another booth) and you can just sail through.
I have done EOA at EWR and ORD with travel party members last month, and every time the EOA was done at a staffed counter that was not part of the normal GE line but could be reached by going down a GE line or asking someone what to do to get to GE EOA. But it wasnít a problem for me to use GE, get a receipt and then go to the EOA process counter and show the GE receipt there. It might get a person some look or question when EOA isnít relevant to all together; but a brief, pre-emptive explanation about me just being there for ďtheirĒ EOA seemed to work just fine from what Iíve seen this year.
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Old Nov 6, 19, 6:40 am
  #364  
 
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I'm seeing both Dublin and Shannon listed as EOA ports for Global Entry now. Does anyone have first hand experience with EOA when departing these gateways for the USA?

https://www.cbp.gov/travel/trusted-t...llment-arrival

I note a thread post where someone says that DUB is not an EOA, and it was fairly recent, so figured it was worth asking again. Apologies if covered...
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Old Nov 8, 19, 8:47 am
  #365  
 
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Global entry interview on Arrival @ EWR

I am renewing my GE and will try to get the interview on arrival @ EWR. I have a connecting trans-cont flight 1.5 hours after arrival at EWR. If the GE interview takes too long and I miss the connecting UA flight will I get accommodated on a later flight without charge? Is the rebooking done at the same place where I re checkin luggage?

I checked and there are later flights but in higher fare class (higher fare.)
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Old Nov 8, 19, 10:17 am
  #366  
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Originally Posted by sarpotd View Post
If the GE interview takes too long and I miss the connecting UA flight will I get accommodated on a later flight without charge? Is the rebooking done at the same place where I re checkin luggage?

I checked and there are later flights but in higher fare class (higher fare.)
That question is probably best answered in the United Airlines | MileagePlus forum.

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Old Nov 8, 19, 5:51 pm
  #367  
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Originally Posted by sarpotd View Post
Global entry interview on Arrival @ EWR

I am renewing my GE and will try to get the interview on arrival @ EWR. I have a connecting trans-cont flight 1.5 hours after arrival at EWR. If the GE interview takes too long and I miss the connecting UA flight will I get accommodated on a later flight without charge? Is the rebooking done at the same place where I re checkin luggage?

I checked and there are later flights but in higher fare class (higher fare.)
Last several times I have missed flights at EWR due to a travel party member being delayed in the federal inspection area or any other reason before the area to recheck in checked luggage, UA has had no problem confirming us or placing us on standby for the next same-day flight without making an issue of it.

Yes, and yes. If they ask why you are late, say passport control/customs delayed you.
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Old Nov 9, 19, 3:51 pm
  #368  
 
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Originally Posted by GUWonder View Post
I have done EOA at EWR and ORD with travel party members last month, and every time the EOA was done at a staffed counter that was not part of the normal GE line but could be reached by going down a GE line or asking someone what to do to get to GE EOA. But it wasnít a problem for me to use GE, get a receipt and then go to the EOA process counter and show the GE receipt there. It might get a person some look or question when EOA isnít relevant to all together; but a brief, pre-emptive explanation about me just being there for ďtheirĒ EOA seemed to work just fine from what Iíve seen this year.
So, when doing EoA, a person must finish the GE entry first using the kiosk and then go to an EoA booth for the interview?

I'm asking bc I'm planning to complete my renewal process at YVR (departing to the US). The EoA website says the YVR EoA booths are 21 and 23. I don't know if I should be heading to those booths immediately or go through GE entry first.
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Old Nov 9, 19, 5:04 pm
  #369  
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Originally Posted by madraida View Post
So, when doing EoA, a person must finish the GE entry first using the kiosk and then go to an EoA booth for the interview?
No, itís not a requirement. Itís a possibility at some airports for those who are renewal applicants.

Originally Posted by madraida
I'm asking bc I'm planning to complete my renewal process at YVR (departing to the US). The EoA website says the YVR EoA booths are 21 and 23. I don't know if I should be heading to those booths immediately or go through GE entry first.
If it were my travel party members doing EOA at YVR, I would go to the numbered booths as soon as we can there ó whether itís with a GE receipt or hand-written completion of the printed CBP paper declaration form.
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Old Nov 13, 19, 2:44 pm
  #370  
 
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Could anyone please confirm Phoenix Sky Harbor International Airport (PHX) enrollment on arrival hours of operation? The cbp enrollment on arrival web page lists them as 11am-2pm, but an employee there is saying that they do interviews whole day long.

Has anyone had experience with enrollment on arrival at PHX outside posed hours of 11am-2pm?
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Old Nov 15, 19, 8:32 pm
  #371  
 
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EOA at SFO

I just wanted to add my experience with EOA at SFO.

After getting off of the plane, I followed the signs for Global Entry. As I neared the passport control area, the GE line split into regular GE and GE on Arrival. I got in the GE on Arrival line. An officer scanned my passport to make sure I was in the GE system, and then he had me write my name down on a waiting list clipboard. A different officer was handling the actual interviews. There were about a dozen chairs along the wall in the back where I waited.

The interviewing officer came and asked everyone waiting to be ready with their passport, driver's license, and PASSID. When it was my turn, he started with fingerprints and a photo before asking about my travel history, occupation, etc. My interview took about 15 minutes. The officer was professional and friendly. I was instantly approved, and I received my card in the mail around a week later.

Since there was only one officer doing the interviews, the wait time was considerable. It is not uncommon for there to be 6-8 people in line, which means the last person is facing a 2.5+ hour wait. Some applicants were visibly upset by the long wait time for the EOA interview.

Since EOA interviews occur before baggage claim, my bags sat on the carousel while I was waiting/being interviewed. My airline eventually pulled the bags, and I found them stacked next to the carousel. I should note that it is very easy to miss the exit for connecting flights/baggage recheck at SFO. You really have to be paying attention and ask an employee if you're not sure where to go.

Given what I experienced, I would not count on doing EOA at SFO unless you have a long layover after your inbound international flight.
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Old Nov 17, 19, 11:13 pm
  #372  
 
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I am flying into EWR on United landing early morning in a couple of days. Usually, the flight docks at Terminal B and the GE EOA there opens at 5 am. I checked online and the flight for the past few days has been docking at Terminal C where the EOA starts at 12 pm.

If my flight does end up going to Terminal C can I still ask to be interviewed after GE (and then go to Terminal B for the interview) or has United just thrown cold water on my plans?
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Old Nov 18, 19, 5:01 pm
  #373  
 
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I can't speak to the logic of why they aren't on the EoA list, BUT I can update you after our experience traveling through last month. I was expecting to be SOL for getting my daughter's interview taken care of, only we went to the border control line and there was a sign that said something like, "conditionally approved for GE, ask us about completing your enrollment" so when we got to the front of the GE line we mentioned that our daughter was conditionally approved and they took us back and did her interview.
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Old Nov 18, 19, 5:14 pm
  #374  
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Originally Posted by J_Dub View Post
I can't speak to the logic of why they aren't on the EoA list, BUT I can update you after our experience traveling through last month. I was expecting to be SOL for getting my daughter's interview taken care of, only we went to the border control line and there was a sign that said something like, "conditionally approved for GE, ask us about completing your enrollment" so when we got to the front of the GE line we mentioned that our daughter was conditionally approved and they took us back and did her interview.
Was this in DUB?

I should note that DUB and SNN were added to the list of participating EoA airports since we discussed this topic in September.
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Old Nov 24, 19, 4:14 pm
  #375  
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Originally Posted by TWA884 View Post
Perhaps you went to the wrong booth or at the wrong time or day. At Chicago O'Hare International Airport, Enrollment on Arrival interviews are available only at Booth 58 from 8:15 a.m. to 3:30 p.m. Monday - Friday.
A coworker tried to enroll on arrival at O'hare recently and was told its no longer available, everyone has to go to the custom's office now
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