Mar 18, 2018, 7:28 am
Last edit by: TWA884
Enrollment on Arrival is a program operated by U.S. Customs and Border Protection (CBP) to allow Global Entry applicants who are conditionally approved to complete their interviews upon arrival into the United States or when using CBP Preclearance facilities. The Enrollment on Arrival program eliminates the need for a Global Entry applicant to schedule an interview at an enrollment center to complete the application process.
When landing in an international terminal follow the signage directing you to CBP officers who can complete your Global Entry interview during your admissibility inspection. If you require assistance for your Global Entry interview because of a disability, immediately inform the interviewing CBP officer of your need for a reasonable modification or auxiliary aid or service to participate in the interview. For your planning purposes, please understand that if you use EoA and are requesting a modification, aid, or service at that time and an effective modification, aid, or service is not readily available, the interview may be scheduled for a later date.
To complete the interview via EoA, you must be in possession of the following documents:
Enrollment on Arrival Locations
When landing in an international terminal follow the signage directing you to CBP officers who can complete your Global Entry interview during your admissibility inspection. If you require assistance for your Global Entry interview because of a disability, immediately inform the interviewing CBP officer of your need for a reasonable modification or auxiliary aid or service to participate in the interview. For your planning purposes, please understand that if you use EoA and are requesting a modification, aid, or service at that time and an effective modification, aid, or service is not readily available, the interview may be scheduled for a later date.
To complete the interview via EoA, you must be in possession of the following documents:
- A valid passport. If you travel using more than one passport, please bring them all to the interview so that the information can be added to your file.
- Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc. This is not required for minors.
- A permanent resident card (if applicable).
Enrollment on Arrival Locations
Global Entry Enrollment on Arrival
Oct 21, 2019, 9:07 pm
#346
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
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Oct 22, 2019, 5:15 am
#347
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I have my conditional approval for Global Entry, but it seems to be impossible to schedule an interview. I have to travel to Buffalo next month, and had the idea of flying through Toronto/renting a car in order to do the Enrollment on Arrival at YYZ. Does anyone know if I need to be headed from Canada to the US in order to have the interview? (In other words, could I fly BOS to YYZ and then somehow find US Border Patrol to have the interview, or do I have to be heading from YYZ to BOS and do it as part of pre-flight clearance?) Because of the timing of my trip, I have more flexibility when flying to Toronto than from Toronto. Thanks for any advice.
Oct 23, 2019, 4:33 pm
#349
Join Date: Oct 2019
Posts: 3
Can anyone please advise where the interview upon arrival for GE is located in LAX Tom Bradley Terminal? Thank you!
My husband and I both have GE. Will need to do this interview for our baby.
Can we go to the GE kiosk directly?
If not, can she go with my husband through the normal citizen line (I am not a citizen, and line for non-citizen is super long...), while our baby is on the same flight ticket with me?
My husband and I both have GE. Will need to do this interview for our baby.
Can we go to the GE kiosk directly?
If not, can she go with my husband through the normal citizen line (I am not a citizen, and line for non-citizen is super long...), while our baby is on the same flight ticket with me?
Last edited by Meriel; Oct 23, 2019 at 4:40 pm
Oct 23, 2019, 5:12 pm
#350
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Can anyone please advise where the interview upon arrival for GE is located in LAX Tom Bradley Terminal? Thank you!
My husband and I both have GE. Will need to do this interview for our baby.
Can we go to the GE kiosk directly?
If not, can she go with my husband through the normal citizen line (I am not a citizen, and line for non-citizen is super long...), while our baby is on the same flight ticket with me?
My husband and I both have GE. Will need to do this interview for our baby.
Can we go to the GE kiosk directly?
If not, can she go with my husband through the normal citizen line (I am not a citizen, and line for non-citizen is super long...), while our baby is on the same flight ticket with me?
If that LAX terminal still has a CBP employee stationed by the GE kiosks, they can direct you all to enrollment on arrival together even as only one in the travel party needs to do the actual “interview”/biometric capture enrollment on arrival process with the CBP employee.
Oct 28, 2019, 5:15 pm
#352
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The same sort of thing for EWR Terminal B enrollment on arrival (but on the left side of a bank of GE kiosks).
Last edited by GUWonder; Oct 29, 2019 at 10:05 am
Oct 30, 2019, 7:21 pm
#353
Join Date: Sep 2019
Posts: 15
Global Entry Renewal Interview Upon Arrival
A friend and I will be returning to the US from Europe through Montreal. I have GE; he has conditional approval and received a letter saying he could do his interview upon landing (Montreal is on the list of approved sites). Does he have to go through customs before he goes to the interview (which seems like it would defeat the purpose), or could he wait while I go through GE and then we go there together? (His scheduled interview in Portland isn’t until next September so we’d really like to take care of this sooner, if at all feasible.) Will we even have enough time...assuming our flight is on time, we have a little less than a two-hour layover.
Nov 1, 2019, 4:11 am
#354
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A friend and I will be returning to the US from Europe through Montreal. I have GE; he has conditional approval and received a letter saying he could do his interview upon landing (Montreal is on the list of approved sites). Does he have to go through customs before he goes to the interview (which seems like it would defeat the purpose), or could he wait while I go through GE and then we go there together? (His scheduled interview in Portland isn’t until next September so we’d really like to take care of this sooner, if at all feasible.) Will we even have enough time...assuming our flight is on time, we have a little less than a two-hour layover.
It'll be tight with only 2 hours. However it should be doable.
Nov 1, 2019, 8:56 am
#356
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I can’t comment on YUL but my experience is that the EoA is part of the normal GE line. So in answer to your question; yes. Your friend will have an extended interview (possibly at another booth) and you can just sail through.
Nov 1, 2019, 9:18 am
#357
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I have done EOA at EWR and ORD with travel party members last month, and every time the EOA was done at a staffed counter that was not part of the normal GE line but could be reached by going down a GE line or asking someone what to do to get to GE EOA. But it wasn’t a problem for me to use GE, get a receipt and then go to the EOA process counter and show the GE receipt there. It might get a person some look or question when EOA isn’t relevant to all together; but a brief, pre-emptive explanation about me just being there for “their” EOA seemed to work just fine from what I’ve seen this year.
Nov 6, 2019, 5:40 am
#358
Join Date: Aug 2015
Location: NY/LON
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Posts: 308
I'm seeing both Dublin and Shannon listed as EOA ports for Global Entry now. Does anyone have first hand experience with EOA when departing these gateways for the USA?
https://www.cbp.gov/travel/trusted-t...llment-arrival
I note a thread post where someone says that DUB is not an EOA, and it was fairly recent, so figured it was worth asking again. Apologies if covered...
https://www.cbp.gov/travel/trusted-t...llment-arrival
I note a thread post where someone says that DUB is not an EOA, and it was fairly recent, so figured it was worth asking again. Apologies if covered...
Nov 8, 2019, 7:47 am
#359
Join Date: Nov 2015
Posts: 114
Global entry interview on Arrival @ EWR
I am renewing my GE and will try to get the interview on arrival @ EWR. I have a connecting trans-cont flight 1.5 hours after arrival at EWR. If the GE interview takes too long and I miss the connecting UA flight will I get accommodated on a later flight without charge? Is the rebooking done at the same place where I re checkin luggage?
I checked and there are later flights but in higher fare class (higher fare.)
I am renewing my GE and will try to get the interview on arrival @ EWR. I have a connecting trans-cont flight 1.5 hours after arrival at EWR. If the GE interview takes too long and I miss the connecting UA flight will I get accommodated on a later flight without charge? Is the rebooking done at the same place where I re checkin luggage?
I checked and there are later flights but in higher fare class (higher fare.)
Nov 8, 2019, 9:17 am
#360
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
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Moderator's Note
If the GE interview takes too long and I miss the connecting UA flight will I get accommodated on a later flight without charge? Is the rebooking done at the same place where I re checkin luggage?
I checked and there are later flights but in higher fare class (higher fare.)
I checked and there are later flights but in higher fare class (higher fare.)
TWA884
Travel Safety/Security co-moderator