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Global Entry Enrollment on Arrival

Global Entry Enrollment on Arrival

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Old May 16, 20, 5:15 am   -   Wikipost
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Enrollment on Arrival is a program operated by U.S. Customs and Border Protection (CBP) to allow Global Entry applicants who are conditionally approved to complete their interviews upon arrival into the United States. The Enrollment on Arrival program eliminates the need for a Global Entry applicant to schedule an interview at an enrollment center to complete the application process.

When landing in an international terminal follow the signage directing you to CBP officers who can complete your Global Entry interview during your admissibility inspection. You won’t need any additional documents other than the requisite documents for international travel (e.g., your passport).

Enrollment on Arrival Locations
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Old Jul 10, 19, 9:03 pm
  #271  
 
Join Date: Feb 2017
Location: one big Port of Entry...
Programs: CBP
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Shoot me your Pass ID, I'll take care of it ASAP.
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Old Jul 11, 19, 12:51 pm
  #272  
 
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Quick question for the experts. I completed my EOA on Sunday, and now show up as approved online. My question is regarding the interview i had scheduled for next week in case I couldn't do the EOA. I see nowhere on the TTP dashboard to cancel my appointment. Do I need to call the location to cancel, or should I just not worry about it since I'm approved?
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Old Jul 11, 19, 1:12 pm
  #273  
 
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Originally Posted by TexasAussie View Post
Quick question for the experts. I completed my EOA on Sunday, and now show up as approved online. My question is regarding the interview i had scheduled for next week in case I couldn't do the EOA. I see nowhere on the TTP dashboard to cancel my appointment. Do I need to call the location to cancel, or should I just not worry about it since I'm approved?
Since you have completed your Enrollment on Arrival, your scheduled appointment should have been automatically cancelled. That is one of the reason cancellations occur frequently.
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Old Jul 11, 19, 1:40 pm
  #274  
 
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Originally Posted by 1KChinito View Post
Since you have completed your Enrollment on Arrival, your scheduled appointment should have been automatically cancelled. That is one of the reason cancellations occur frequently.
Perfect, thanks. Wanted to make sure it didn't go to waste, since at least what i can tell on here, the availability is sparse.
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Old Jul 11, 19, 2:19 pm
  #275  
 
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Originally Posted by maninblack View Post
Shoot me your Pass ID, I'll take care of it ASAP.
Is this a joke or for real? I saw a few people liked this post so perhaps it is legit?
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Old Jul 11, 19, 2:22 pm
  #276  
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Originally Posted by MisterBill View Post
Is this a joke or for real? I saw a few people liked this post so perhaps it is legit?
@maninblack is legit. He's a CBP Officer at a major airport.
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Old Jul 13, 19, 9:59 pm
  #277  
 
Join Date: Feb 2017
Location: one big Port of Entry...
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Done. To the surprise of nobody who works with the GE interview system, the fingerprint results did not come back right away, and the Officer did not go back for a followup.
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Old Jul 16, 19, 10:22 am
  #278  
 
Join Date: May 2007
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Any recent experiences with GE EOA at SEA? I haven't found anything on this thread or FT in general. Even google returns generic information and nothing recent.

Thanks.
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Old Jul 17, 19, 9:32 am
  #279  
 
Join Date: Jul 2019
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Originally Posted by gaspasser View Post
Heads up. DEN is not taking ANY interview appointments at this time. Only way to get approved is EOA at DEN or another airport.
Appreciate the warning, but it's already taken care of. I'm sitting in YYZ right now and just got my EOA interview in terminal 3. You have to go through the normal CBP line, but once you get to an agent you say you need your interview. They'll verify that you're provisionally accepted, then send you over. I brought a copy of my acceptance letter to expedite the process.

The security line at 9am was about an hour (yuck), but then it just took about 5 minutes to see an agent, and 15 minutes for the interview. Naturally, by the time I finished my interview, the line was almost empty.

I learned from the agent that I should have applied for Nexus. I thought Nexus was just for Canada <--> US, and I wanted it to cover other countries too. But the agent said Nexus is better when going US-->Canada because it's like Global Entry going into Canada, AND Nexus includes a free Global Entry membership. Duh. I can add Nexus for $50, but I'll have to schedule another set of interviews. Including with the Canadian border folks, and that must be scheduled in Canada. Trick is that you have to schedule that interview in advance, usually with a fairly long lead time, and I never know about my trips more than about 3 weeks in advance. So maybe eventually I'll give it a try and see if I can get an appointment with that short a notice.
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Old Jul 17, 19, 9:43 am
  #280  
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Exclamation Moderator's Note

Originally Posted by garyfritz View Post
I learned from the agent that I should have applied for Nexus. I thought Nexus was just for Canada <--> US, and I wanted it to cover other countries too. But the agent said Nexus is better when going US-->Canada because it's like Global Entry going into Canada, AND Nexus includes a free Global Entry membership. Duh. I can add Nexus for $50, but I'll have to schedule another set of interviews. Including with the Canadian border folks, and that must be scheduled in Canada. Trick is that you have to schedule that interview in advance, usually with a fairly long lead time, and I never know about my trips more than about 3 weeks in advance. So maybe eventually I'll give it a try and see if I can get an appointment with that short a notice.
That is correct.

For indexing and future search purposes, please continue discussing this subject in one of the following threads:
Thank you,

TWA884
Travel Safety/Security co-moderator
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Old Jul 19, 19, 2:30 pm
  #281  
 
Join Date: Jul 2019
Posts: 1
PHL interview on arrival

I did my interview on arrival today at PHL. There was a dedicated lane with six of us in line. You cannot use it with mobile passport so I had to get out of line to get a paper customs form. The agent collected everyone's passports to take them to the office then sent people to collect their bags. Since I didn't have bags I followed him to the office and interviewed first. The agent didn't ask me any questions, she just took my photo and fingerprints and sent me along. The entire thing including waiting for someone to collect our passports was 10 minutes and still much shorter than the regular passport control line. She said I'd get an email with my known traveler number when approved.
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Old Jul 21, 19, 11:33 pm
  #282  
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Originally Posted by TWA884 View Post
Enrollment on Arrival is a viable option.
Be careful with this. When I tried to do this at O'hare the agent got pissy and said its only for people that don't live in the US and told me to do it in the office instead
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Old Jul 22, 19, 12:18 am
  #283  
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Originally Posted by FTA View Post
Be careful with this. When I tried to do this at O'hare the agent got pissy and said its only for people that don't live in the US and told me to do it in the office instead
That agent is dead wrong.

Per the CBP website that is linked in the relevant Global Entry Enrollment on Arrival thread:
Enrollment on Arrival is a program operated by U.S. Customs and Border Protection (CBP) to allow Global Entry applicants who are conditionally approved to complete their interviews upon arrival into the United States. The Enrollment on Arrival program eliminates the need for a Global Entry applicant to schedule an interview at an enrollment center to complete the application process.

When landing in an international terminal follow the signage directing you to CBP officers who can complete your Global Entry interview during your admissibility inspection.
Perhaps you went to the wrong booth or at the wrong time or day. At Chicago O'Hare International Airport, Enrollment on Arrival interviews are available only at Booth 58 from 8:15 a.m. to 3:30 p.m. Monday - Friday.
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Old Jul 28, 19, 9:14 pm
  #284  
 
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I would never recommend that anyone do the 'on arrival' interview at YYZ unless you show up very early for your flight and are willing to endure the inane procedures that are enforced. When I was there a few weeks back, the lanes for 'interviews' were in 8 and 10 - except 8 was closed. 10 kept waving through previously-approved NEXUS passengers, on the basis that they had urgent flights to get to. Then 11 opened, but they would only wave through NEXUS passengers. My conclusion was that the folks running CBP at YYZ had zero idea as to how to optimize getting people through - they assumed that non-interviewees were more urgent. We finally got through (with 10 minutes to spare before our stated boarding time). The interview consisted of the agent giving me false information (that NEXUS included Global Entry and TSA PreCheck, but cheaper), and largely making other idle conversation until his computer finished processing our info.

My recommendation: don't bother at YYZ. Easily one of the worst experiences I have had with CBP, ever. If you live in the EWR / general NYC area, just schedule an appointment and do not deal with the unnecessary stress you will have to endure.
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Old Jul 28, 19, 11:11 pm
  #285  
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Originally Posted by PsiFighter37 View Post
The interview consisted of the agent giving me false information (that NEXUS included Global Entry and TSA PreCheck, but cheaper)...
What the CBP agent told you is actually accurate, but it is a topic for other threads:
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Last edited by TWA884; Jul 28, 19 at 11:28 pm Reason: Clarify
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