May 14, 2017, 6:51 pm
Last edit by: TWA884
Dear mxzblftspk,
Your NEXUS membership is not set to expire until July 11 2016.
As an approved NEXUS member, you added Global Entry for an additional $100. When you completed your Global Entry application, you received a Global Entry card. When you activated the Global Entry Card, your NEXUS Card was deactivated and the option to renew NEXUS was removed from your account.
If you wish to renew NEXUS, you will have to wait for your NEXUS membership to expire. Once it expires, you will have the option within your GOES online account to renew NEXUS. After you follow all of the steps to become a NEXUS member again, including the completion of an interview at a NEXUS Enrollment Center near the Canadian border, you will receive a new NEXUS card and will have Global Entry benefits at no additional cost.
When your Global Entry account expires 5 years after your application, do not renew it. Global Entry benefits are included with your NEXUS membership.
It is our goal to provide you the best information we have in response to your question. If you follow the information provided in our response, and still need assistance, please reply to this email and we will investigate how we may further assist you.
Thank you again for contacting the CBP INFO Center.
Sincerely,
CBP INFO Center
Your NEXUS membership is not set to expire until July 11 2016.
As an approved NEXUS member, you added Global Entry for an additional $100. When you completed your Global Entry application, you received a Global Entry card. When you activated the Global Entry Card, your NEXUS Card was deactivated and the option to renew NEXUS was removed from your account.
If you wish to renew NEXUS, you will have to wait for your NEXUS membership to expire. Once it expires, you will have the option within your GOES online account to renew NEXUS. After you follow all of the steps to become a NEXUS member again, including the completion of an interview at a NEXUS Enrollment Center near the Canadian border, you will receive a new NEXUS card and will have Global Entry benefits at no additional cost.
When your Global Entry account expires 5 years after your application, do not renew it. Global Entry benefits are included with your NEXUS membership.
It is our goal to provide you the best information we have in response to your question. If you follow the information provided in our response, and still need assistance, please reply to this email and we will investigate how we may further assist you.
Thank you again for contacting the CBP INFO Center.
Sincerely,
CBP INFO Center
NEXUS Gets Deactivated upon Final Approval of Global Entry and Vice Versa
Jul 6, 2016, 1:38 pm
#46
Join Date: Aug 2006
Location: PDX
Programs: AS, DL, UA, AC, Nexus, TSA Pre
Posts: 364
Last edited by nrgiii; Jul 6, 2016 at 4:17 pm Reason: typo
Jul 8, 2016, 9:32 am
#47
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,636
Jul 8, 2016, 9:50 am
#48
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,627
The discussion in this thread makes it clear that Global Entry benefits are included with a NEXUS membership. It is also explained that if a member of both programs chooses to renew GE and does so first, it will be impossible to renew the NEXUS membership before it expires.
That being said, I edited the title of the thread to make the latter point clearer.
TWA884
Travel Safety/Security co-moderator
Jul 25, 2016, 6:37 am
#49
Join Date: Nov 2003
Location: Houston
Programs: UA: MM
Posts: 844
For reasons that escape my comprehension, some people prefer to have both GE and NEXUS.
The discussion in this thread makes it clear that Global Entry benefits are included with a NEXUS membership. It is also explained that if a member of both programs chooses to renew GE and does so first, it will be impossible to renew the NEXUS membership before it expires.
That being said, I edited the title of the thread to make the latter point clearer.
TWA884
Travel Safety/Security co-moderator
The discussion in this thread makes it clear that Global Entry benefits are included with a NEXUS membership. It is also explained that if a member of both programs chooses to renew GE and does so first, it will be impossible to renew the NEXUS membership before it expires.
That being said, I edited the title of the thread to make the latter point clearer.
TWA884
Travel Safety/Security co-moderator
Has anyone actually had GE expire and regained it through an existing NEXUS membership? I'm still not convinced that is possible. I get that you can use your NEXUS ID in the GE kiosks but is that the same as actually having Global Entry? (i.e., will it work for travel from countries other than Canada?)
As a data point for anyone in the GE/NEXUS/GE loop, my NEXUS expired July 20th and the opportunity to re-enroll appeared on July 21. I immediately applied so we will see how long it takes.
FWIW
DLM
Last edited by dmunz; Jul 25, 2016 at 6:58 am
Jul 25, 2016, 7:45 am
#50
Join Date: Sep 2015
Location: DCA
Posts: 438
On the "why" side, it may be because this process has evolved over time. In the beginning there was the cross-boarder thing at JFK and one other airport, then Global Entry and now NEXUS. If you were in the first GE batch, you will be out of sync.
Has anyone actually had GE expire and regained it through an existing NEXUS membership? I'm still not convinced that is possible. I get that you can use your NEXUS ID in the GE kiosks but is that the same as actually having Global Entry? (i.e., will it work for travel from countries other than Canada?)
As a data point for anyone in the GE/NEXUS/GE loop, my NEXUS expired July 20th and the opportunity to re-enroll appeared on July 21. I immediately applied so we will see how long it takes.
FWIW
DLM
Has anyone actually had GE expire and regained it through an existing NEXUS membership? I'm still not convinced that is possible. I get that you can use your NEXUS ID in the GE kiosks but is that the same as actually having Global Entry? (i.e., will it work for travel from countries other than Canada?)
As a data point for anyone in the GE/NEXUS/GE loop, my NEXUS expired July 20th and the opportunity to re-enroll appeared on July 21. I immediately applied so we will see how long it takes.
FWIW
DLM
Jul 25, 2016, 7:59 am
#51
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Has anyone actually had GE expire and regained it through an existing NEXUS membership? I'm still not convinced that is possible. I get that you can use your NEXUS ID in the GE kiosks but is that the same as actually having Global Entry? (i.e., will it work for travel from countries other than Canada?)FWIW
DLM
DLM
https://www.dhs.gov/trusted-traveler-comparison-chart
Expedited processing at airports and land borders when entering the U.S. and Canada.
Includes Global Entry benefits.
Includes the TSA Pre✓™ benefits for U.S. citizens, U.S. lawful permanent residents and Canadian citizens.
Jul 25, 2016, 9:26 am
#52
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,636
The only thing I'm not sure of is whether a NEXUS only member can apply for Korea and Netherlands TT programs and whether New Zealand will accept NEXUS card for their dedicated GE lane. If so, then I think it is pretty clear NEXUS contain full GE benefits and not a just a subset.
Jul 25, 2016, 4:20 pm
#53
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Found this in http://www.flyertalk.com/forum/showt...ferrerid=22732's wiki.
NOTE: If you renew Global Entry alone whilst your NEXUS card is active, you will not be able to renew your NEXUS card until it expires. The option to do so disappears from your GOES pages.
NOTE: If you renew Global Entry alone whilst your NEXUS card is active, you will not be able to renew your NEXUS card until it expires. The option to do so disappears from your GOES pages.
Dear mxzblftspk,
Your NEXUS membership is not set to expire until July 11 2016.
As an approved NEXUS member, you added Global Entry for an additional $100. When you completed your Global Entry application, you received a Global Entry card. When you activated the Global Entry Card, your NEXUS Card was deactivated and the option to renew NEXUS was removed from your account.
If you wish to renew NEXUS, you will have to wait for your NEXUS membership to expire. Once it expires, you will have the option within your GOES online account to renew NEXUS. After you follow all of the steps to become a NEXUS member again, including the completion of an interview at a NEXUS Enrollment Center near the Canadian border, you will receive a new NEXUS card and will have Global Entry benefits at no additional cost.
When your Global Entry account expires 5 years after your application, do not renew it. Global Entry benefits are included with your NEXUS membership.
It is our goal to provide you the best information we have in response to your question. If you follow the information provided in our response, and still need assistance, please reply to this email and we will investigate how we may further assist you.
Thank you again for contacting the CBP INFO Center.
Sincerely,
CBP INFO Center
Your NEXUS membership is not set to expire until July 11 2016.
As an approved NEXUS member, you added Global Entry for an additional $100. When you completed your Global Entry application, you received a Global Entry card. When you activated the Global Entry Card, your NEXUS Card was deactivated and the option to renew NEXUS was removed from your account.
If you wish to renew NEXUS, you will have to wait for your NEXUS membership to expire. Once it expires, you will have the option within your GOES online account to renew NEXUS. After you follow all of the steps to become a NEXUS member again, including the completion of an interview at a NEXUS Enrollment Center near the Canadian border, you will receive a new NEXUS card and will have Global Entry benefits at no additional cost.
When your Global Entry account expires 5 years after your application, do not renew it. Global Entry benefits are included with your NEXUS membership.
It is our goal to provide you the best information we have in response to your question. If you follow the information provided in our response, and still need assistance, please reply to this email and we will investigate how we may further assist you.
Thank you again for contacting the CBP INFO Center.
Sincerely,
CBP INFO Center
Jul 25, 2016, 5:25 pm
#54
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,627
Found this in http://www.flyertalk.com/forum/showt...ferrerid=22732's wiki.
Aug 24, 2016, 1:36 pm
#56
Join Date: May 2009
Location: EWR
Programs: UA .5M, Vistana 1-Star owner
Posts: 992
I had NEXUS, added GE which cancelled the NEXUS membership (deceiving as GE used the same # and card as the orig NEXUS) thus no option to renew it, only to re-apply after NEXUS expired. I almost wonder if it was intentional to steer users towards GE & away from the obviously half priced NEXUS.
Aug 24, 2016, 2:19 pm
#57
Join Date: Nov 2009
Location: LAS/GRU/DUB
Programs: Amex, JPMR, Nexus
Posts: 365
I had NEXUS, added GE which cancelled the NEXUS membership (deceiving as GE used the same # and card as the orig NEXUS) thus no option to renew it, only to re-apply after NEXUS expired. I almost wonder if it was intentional to steer users towards GE & away from the obviously half priced NEXUS.
Oct 28, 2016, 10:49 pm
#58
Join Date: Oct 2016
Posts: 9
Hi All,
I am a member of GE/SENTRI/NEXUS - and I am coming up for renewal.
It's clear NEXUS is the superset of all of them.
But of course they don't tell you that when you get NEXUS, and I tried several times to use my SENTRI card ( with a valid expiration date) to cross back into the US from Mexico, I was sent to secondary at the US/Mexico border while they scratched their heads and eventually let me go. Finally someone said to just use your NEXUS card.
Anyway, we are up for renewal.
I saw three options GE, Nexus, SENTRI. My wife called to find out what of the three options to renew and they clearly told her to "renew GE" as that renewal would cover all three. Of course, we want to continue with the full NEXUS.
But I think that we have just made a big "oops"....
I am a member of GE/SENTRI/NEXUS - and I am coming up for renewal.
It's clear NEXUS is the superset of all of them.
But of course they don't tell you that when you get NEXUS, and I tried several times to use my SENTRI card ( with a valid expiration date) to cross back into the US from Mexico, I was sent to secondary at the US/Mexico border while they scratched their heads and eventually let me go. Finally someone said to just use your NEXUS card.
Anyway, we are up for renewal.
I saw three options GE, Nexus, SENTRI. My wife called to find out what of the three options to renew and they clearly told her to "renew GE" as that renewal would cover all three. Of course, we want to continue with the full NEXUS.
But I think that we have just made a big "oops"....
Oct 28, 2016, 11:21 pm
#59
Join Date: Oct 2016
Posts: 9
OK, so here is the weird thing. My wife (also NEXUS/SENTRI/GE) renewed first, and based on the advice from CBP over the phone, picked "renew Global Entry". She went through the process and was charged $US100.
Thinking she had made a mistake, I selected "renew NEXUS", went through the identical process, but was only charged $US50.
So this is all very weird, when I go back in , I have no option to renew Global Entry.
Thinking she had made a mistake, I selected "renew NEXUS", went through the identical process, but was only charged $US50.
So this is all very weird, when I go back in , I have no option to renew Global Entry.
Oct 28, 2016, 11:34 pm
#60
Join Date: Nov 2009
Location: LAS/GRU/DUB
Programs: Amex, JPMR, Nexus
Posts: 365
OK, so here is the weird thing. My wife (also NEXUS/SENTRI/GE) renewed first, and based on the advice from CBP over the phone, picked "renew Global Entry". She went through the process and was charged $US100.
Thinking she had made a mistake, I selected "renew NEXUS", went through the identical process, but was only charged $US50.
So this is all very weird, when I go back in , I have no option to renew Global Entry.
Thinking she had made a mistake, I selected "renew NEXUS", went through the identical process, but was only charged $US50.
So this is all very weird, when I go back in , I have no option to renew Global Entry.
It's like renewing TSA Pre when you have GE already. It's redundant and makes no sense.