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Known Traveler Not Receiving PreCheck [merged threads]

Known Traveler Not Receiving PreCheck [merged threads]

Old Nov 25, 13, 9:35 am
  #1  
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Known Traveler Not Receiving PreCheck [merged threads]

Me and my wife are both US Permanent residents and my daughter is a US Citizen. We were approved for the global entry and received our cards as well. While traveling tomorrow, I noticed that only my daughter received TSA-Pre status from Delta on her boarding pass, but unfortunately, neither me or my wife got the same check mark on ours. I do have added our KTN numbers under Delta profile and it matches correctly with my name on the Delta site and my GE card.

I thought Global Entry approval would automatically get us enrolled into TSA Pre and allow us to use the benefits since TSA Pre allows Legal Permanent Residents to also apply (Posting link from the TSA Pre website below.).

Am I missing anything?

What are the eligibility requirements for TSA Pre✓™?
An individual must be a U.S. citizen or lawful permanent resident and cannot have been convicted of certain crimes.

List A – One document is acceptable from the following primary forms of identification:

Permanent Resident Card (I-551) often referred to as a “Green Card” – demonstrates LPR status

List B – Two documents are required from the following secondary forms of identification (with one being a government-issued photo ID and one demonstrating citizenship/immigration status):
Unexpired ID card issued by a State or outlying possession of the U.S. This must include a State or State agency seal or logo (such as a State University ID)
U.S. Social Security card

Last edited by deep41305; Dec 18, 13 at 10:00 pm
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Old Nov 25, 13, 9:52 am
  #2  
 
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Approved Global Entry, but no TSA Pre

Did you put your known traveler number into your airlines' profile on you?
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Old Nov 25, 13, 10:01 am
  #3  
 
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From what the Customs guy told me in Denver, pre-check comes up on your boarding pass about 75% of the time, depending on the airline. It may just be that you didn't get selected. Also, make sure you update your status with the airlines.
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Old Nov 25, 13, 10:05 am
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At AA, the name on your AAdvantage account must match the name associated with your trusted traveler number exactly. This is likely the case with other carriers as well.
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Old Nov 25, 13, 10:15 am
  #5  
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It's also the case for United, so you have to change it on your profile if it isn't identical.

Lately, knock on wood, I've been getting PRE more than 75% of the time.
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Old Nov 25, 13, 10:53 am
  #6  
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I concur with the first question as the most likely - you need to enter your number in your profile for every airline, it's not automatic.

Originally Posted by etch5895 View Post
From what the Customs guy told me in Denver, pre-check comes up on your boarding pass about 75% of the time, depending on the airline. It may just be that you didn't get selected. Also, make sure you update your status with the airlines.
I don't think it's that it only comes up on your BP 75% of the time, it's that you're not always cleared to use the pre-check line. I've had the notation on every boarding pass for every airline as far as I can recall for the last many months, but 10-20% of the time I get the red/1 beep as opposed to the green/3 beep and need to go through the normal screening process.
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Old Nov 25, 13, 12:40 pm
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Originally Posted by CPRich View Post
I don't think it's that it only comes up on your BP 75% of the time, it's that you're not always cleared to use the pre-check line. I've had the notation on every boarding pass for every airline as far as I can recall for the last many months, but 10-20% of the time I get the red/1 beep as opposed to the green/3 beep and need to go through the normal screening process.
Anecdotal experience on AA seems to indicate that the Precheck notation on BP means that PreCheck expedited screening was granted for that segment. I don't recall any reports on AA of Precheck printing on BP and the passenger not getting expedited screening for that segment.
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Old Nov 25, 13, 12:46 pm
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When PC shows on your BP, you have been pre-selected for PC for that segment. Period. Nonetheless, TSA randomly does pull a very small % of PC-approved pax for standard screening as part of the randomness of the checkpoint. If it's happening regularly, there is some other problem.
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Old Nov 25, 13, 1:12 pm
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For more discussion, please follow this as it moves to the Trusted Traveler subforum within the Travel Security forum of families. Ocn Vw 1K, Moderator, TravelBuzz.
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Old Nov 25, 13, 1:17 pm
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OP and his wife are US Permanent residents and they don't give any Pre-Check to US Permanent residents with GE or NEXUS because green card holders are not eligible under old rules. I guess Green card holdes must apply again under new program where green card holders are eligible. That is a totally BS.

Polar bear

Last edited by Polar Bear; Nov 25, 13 at 1:23 pm
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Old Dec 3, 13, 1:39 pm
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You should be able to get TSA-Pre with Delta (as green card holder) as long as your Known Traveler number is on your Delta profile.

I just came back from a trip with my parents who are green card holders, and they both got TSA pre-check both ways.

We all got TSA-Pre check by getting Global Entry.

Last edited by lookcle; Dec 3, 13 at 1:40 pm Reason: Adding more
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Old Dec 8, 13, 11:58 am
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I'm also a permanent resident with Global Entry. At least about a year ago, it seemed that non-US citizens can only get pre-check through airline status. Not sure about the current situation now that they started to give pre-check to random pax with no status.

My experience: I used to get pre-check through UA status, then it suddenly stopped when I got approved for Global Entry and put my pass ID (known traveler #) into my profile. I started to get pre-check again only after I removed the number.
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Old Dec 18, 13, 9:58 pm
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I do have the correct KTN applied under my airlines profile and both times me or my wife did not get TSA Pre, whereas my daughter who is a US Citizen got TSA pre both times upon checking in.

However i applied and got approved for NEXUS today and the US Customs officer told me that my Indian passport is connected to my Global Entry card and not the Green card, so that is a possible reason we will not get TSA Pre unless we get a US Passport or link the existing Indian passport number in the DHS system to our Global Entry card. I asked him if he could change that and link it, but he mentioned that he handles only NEXUS applications.

The officer told us while approving us for Global Entry that we will not qualify for TSA Pre since we are not US Citizens and that benefit is only provided to US Citizens. I think its incorrect information as a few of my friends who are permanent residents get Tsa Pre often while traveling. I think i might have to call the Global Entry helpdesk and get this sorted out.
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Old Dec 22, 13, 12:53 am
  #14  
 
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Same here

I have the same problem. I recently got global entry, but I never got the recheck status.

Did you call global entry? What did they say?
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Old Dec 22, 13, 5:50 pm
  #15  
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Same boat here. Permanent resident with Green Card,and never managed to get PreCheck. Use Global Entry all the time, but apparently that help

Really wish I could figure this out.
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