Nexus Renewal Information and Processing Timelines
Jun 20, 2022, 11:20 am
#1261
Join Date: Dec 2012
Location: SEA
Posts: 50
Family of 3, original expiry Feb, May & Oct 2020.
Renewal applications done at various times in 2019. Conditional approvals received at various times after Mar 2020.
Initial interviews scheduled for Blaine on Dec 26, 2021.
Interviews cancelled in mid-Dec 2021.
Rescheduled interviews for Jun 19, 2022.
Motored up to Blaine yesterday afternoon, had renewal interviews with very friendly CBP officer. CBSA officer was all "Any questions? No? Ok thanks bye".
Approval emails received less than 30 mins later. Mrs. SouthernDiscomfort got the full 5 years of validity from next year's birthday. Mysellf and SouthernDiscomfort Jr got the 5 years from previous card expiry date. Guess we'll wait to see what the cards look like when they arrive.
Renewal applications done at various times in 2019. Conditional approvals received at various times after Mar 2020.
Initial interviews scheduled for Blaine on Dec 26, 2021.
Interviews cancelled in mid-Dec 2021.
Rescheduled interviews for Jun 19, 2022.
Motored up to Blaine yesterday afternoon, had renewal interviews with very friendly CBP officer. CBSA officer was all "Any questions? No? Ok thanks bye".
Approval emails received less than 30 mins later. Mrs. SouthernDiscomfort got the full 5 years of validity from next year's birthday. Mysellf and SouthernDiscomfort Jr got the 5 years from previous card expiry date. Guess we'll wait to see what the cards look like when they arrive.
Last edited by SouthernDiscomfort; Jun 20, 2022 at 11:22 am Reason: Spelling is hard :-/
Jun 21, 2022, 2:18 am
#1262
Join Date: Oct 2010
Posts: 146
I had nearly the same experience.
Wife and daughter renewed Nexus in November of 2021. They were approved 5 weeks later with no interview required.
I submitted my renewal in late December of 2021 and am still pending review as of May 2022.
I've called a few times, but the people at the enrollment centers state that the application process is a black box, and to call them if it takes longer than a year.
Wife and daughter renewed Nexus in November of 2021. They were approved 5 weeks later with no interview required.
I submitted my renewal in late December of 2021 and am still pending review as of May 2022.
I've called a few times, but the people at the enrollment centers state that the application process is a black box, and to call them if it takes longer than a year.
Jun 21, 2022, 3:19 pm
#1264
Join Date: Jan 2015
Location: PDX
Programs: AA Plat, Nexus
Posts: 358
Looks like there's a split between those getting five years from past expiry, and those getting five years from next birthday, with one of those splits within a family.
While calling might be an option, I'd almost expect it to be the same result as just about any call to CBP - "no, can't help you." If someone were to finally get them to do something, who's to say they wouldn't decide to fix the glitch in the other direction - resetting expiration dates in the other direction, cutting off a year or tow from a good number of people. That would be the logical choice for CBP, as it would increase revenue, and customer satisfaction is not one of their metrics.
While calling might be an option, I'd almost expect it to be the same result as just about any call to CBP - "no, can't help you." If someone were to finally get them to do something, who's to say they wouldn't decide to fix the glitch in the other direction - resetting expiration dates in the other direction, cutting off a year or tow from a good number of people. That would be the logical choice for CBP, as it would increase revenue, and customer satisfaction is not one of their metrics.
Jun 21, 2022, 3:55 pm
#1265
Join Date: Aug 2013
Location: YYZ, NYC
Programs: Marriott Gold, JGC, IHG Platinum, Hilton Gold, AC 25K
Posts: 1,025
Looks like there's a split between those getting five years from past expiry, and those getting five years from next birthday, with one of those splits within a family.
While calling might be an option, I'd almost expect it to be the same result as just about any call to CBP - "no, can't help you." If someone were to finally get them to do something, who's to say they wouldn't decide to fix the glitch in the other direction - resetting expiration dates in the other direction, cutting off a year or tow from a good number of people. That would be the logical choice for CBP, as it would increase revenue, and customer satisfaction is not one of their metrics.
While calling might be an option, I'd almost expect it to be the same result as just about any call to CBP - "no, can't help you." If someone were to finally get them to do something, who's to say they wouldn't decide to fix the glitch in the other direction - resetting expiration dates in the other direction, cutting off a year or tow from a good number of people. That would be the logical choice for CBP, as it would increase revenue, and customer satisfaction is not one of their metrics.
If conditional approval happens before original expiry date, then new expiry date is 5 years from original expiry date
Not saying above is the rule, but looks like is the case based on reading thru the threads.
Jun 21, 2022, 4:58 pm
#1266
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Looks like there's a split between those getting five years from past expiry, and those getting five years from next birthday, with one of those splits within a family.
While calling might be an option, I'd almost expect it to be the same result as just about any call to CBP - "no, can't help you." If someone were to finally get them to do something, who's to say they wouldn't decide to fix the glitch in the other direction - resetting expiration dates in the other direction, cutting off a year or tow from a good number of people. That would be the logical choice for CBP, as it would increase revenue, and customer satisfaction is not one of their metrics.
While calling might be an option, I'd almost expect it to be the same result as just about any call to CBP - "no, can't help you." If someone were to finally get them to do something, who's to say they wouldn't decide to fix the glitch in the other direction - resetting expiration dates in the other direction, cutting off a year or tow from a good number of people. That would be the logical choice for CBP, as it would increase revenue, and customer satisfaction is not one of their metrics.
Jun 21, 2022, 9:54 pm
#1267
Join Date: Jan 2015
Location: PDX
Programs: AA Plat, Nexus
Posts: 358
Jun 21, 2022, 10:53 pm
#1268
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
If you read their posts carefully, none have received their new NEXUS cards yet. So far, you are the only one who has received a new NEXUS card with a new expiration date five years from original expiration date instead of five years from next birthday.
Jun 23, 2022, 9:40 pm
#1269
Join Date: May 2018
Location: Colorado (anywhere between DEN DMM BAH)
Programs: United MileagePlus, SkyMiles, AAdvantage, NEXUS
Posts: 3,029
Applied for renewal July 2021.
Conditionally approved June 2022.
Applied as US PR but became a citizen after the renewal submission.
How long do I have again to schedule an interview?
Conditionally approved June 2022.
Applied as US PR but became a citizen after the renewal submission.
How long do I have again to schedule an interview?
Last edited by Nayef; Jun 23, 2022 at 9:53 pm
Jun 24, 2022, 7:26 am
#1270
Join Date: Feb 2006
Location: MKE
Programs: Fly: AA EXP UA Gold MM Stay: Hyatt Globalist, Marriott LT Plat Drive: Avis PC, Hertz PC
Posts: 782
Just completed my second renewal, and had to interview again...sigh
Application: April 2021
Conditional Approval February 2022
Interview completed June 2022
I activated my card today. Expiration is April 2027, 5 years after my previous card expired.
Application: April 2021
Conditional Approval February 2022
Interview completed June 2022
I activated my card today. Expiration is April 2027, 5 years after my previous card expired.
Jun 24, 2022, 7:52 am
#1271
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
One year from your conditional approval date, it should be stated in your conditional approval email. TSA PreCheck will not be available two years from original expiration date, unless you have final approval before two years from original expiration date.
Jun 27, 2022, 2:12 pm
#1272
Join Date: Aug 2007
Location: SBA
Programs: UA & AA 1 million miler
Posts: 1,134
What about GE?
Jun 27, 2022, 3:45 pm
#1273
Moderator: Hawaii-based airlines & Hawai'i forums
Join Date: Mar 2003
Location: Ka ʻĀpala Nui, Nuioka
Programs: NEXUS/Global Entry, Delta, United, Hyatt, IHG, Marriott, and Hertz
Posts: 18,032
Thank you. I completed and submitted my renewal application on Sunday June 19 (noting that the next day was a Federal Holiday in the US). I just received an email today (Monday) that my application was fully approved with my new membership expiring on my birthday in 2028.
Jun 27, 2022, 6:05 pm
#1275
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Thank you. I completed and submitted my renewal application on Sunday June 19 (noting that the next day was a Federal Holiday in the US). I just received an email today (Monday) that my application was fully approved with my new membership expiring on my birthday in 2028.