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Nexus Renewal Information and Processing Timelines

Nexus Renewal Information and Processing Timelines

Old Jun 20, 22, 12:20 pm
  #1261  
 
Join Date: Dec 2012
Location: SEA
Posts: 39
Family of 3, original expiry Feb, May & Oct 2020.

Renewal applications done at various times in 2019. Conditional approvals received at various times after Mar 2020.

Initial interviews scheduled for Blaine on Dec 26, 2021.

Interviews cancelled in mid-Dec 2021.

Rescheduled interviews for Jun 19, 2022.

Motored up to Blaine yesterday afternoon, had renewal interviews with very friendly CBP officer. CBSA officer was all "Any questions? No? Ok thanks bye".

Approval emails received less than 30 mins later. Mrs. SouthernDiscomfort got the full 5 years of validity from next year's birthday. Mysellf and SouthernDiscomfort Jr got the 5 years from previous card expiry date. Guess we'll wait to see what the cards look like when they arrive.

Last edited by SouthernDiscomfort; Jun 20, 22 at 12:22 pm Reason: Spelling is hard :-/
SouthernDiscomfort is offline  
Old Jun 21, 22, 3:18 am
  #1262  
 
Join Date: Oct 2010
Posts: 145
Originally Posted by advocate99 View Post
I had nearly the same experience.

Wife and daughter renewed Nexus in November of 2021. They were approved 5 weeks later with no interview required.

I submitted my renewal in late December of 2021 and am still pending review as of May 2022.

I've called a few times, but the people at the enrollment centers state that the application process is a black box, and to call them if it takes longer than a year.
I'm in the same boat... applied for my (2nd) renewal in November 2021, and as of June 2022, status is still "Pending Review."
FoxCrane is offline  
Old Jun 21, 22, 12:58 pm
  #1263  
 
Join Date: Apr 2014
Posts: 238
Renewal submitted August 2021, still pending review. Been checking every week.
benny08 is offline  
Old Jun 21, 22, 4:19 pm
  #1264  
 
Join Date: Jan 2015
Location: PDX
Programs: AA Plat, Nexus
Posts: 352
Looks like there's a split between those getting five years from past expiry, and those getting five years from next birthday, with one of those splits within a family.

While calling might be an option, I'd almost expect it to be the same result as just about any call to CBP - "no, can't help you." If someone were to finally get them to do something, who's to say they wouldn't decide to fix the glitch in the other direction - resetting expiration dates in the other direction, cutting off a year or tow from a good number of people. That would be the logical choice for CBP, as it would increase revenue, and customer satisfaction is not one of their metrics.
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Old Jun 21, 22, 4:55 pm
  #1265  
jix
 
Join Date: Aug 2013
Location: YYZ, NYC
Programs: Marriott Gold, JGC, IHG Platinum, Hilton Gold, AS MVP Gold, AC 35K
Posts: 997
Originally Posted by Cat Man Do View Post
Looks like there's a split between those getting five years from past expiry, and those getting five years from next birthday, with one of those splits within a family.

While calling might be an option, I'd almost expect it to be the same result as just about any call to CBP - "no, can't help you." If someone were to finally get them to do something, who's to say they wouldn't decide to fix the glitch in the other direction - resetting expiration dates in the other direction, cutting off a year or tow from a good number of people. That would be the logical choice for CBP, as it would increase revenue, and customer satisfaction is not one of their metrics.
If conditional approval happens after original expiry date, then new expiry date is 5-6 years from date of interview approval to birthday
If conditional approval happens before original expiry date, then new expiry date is 5 years from original expiry date

Not saying above is the rule, but looks like is the case based on reading thru the threads.
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Old Jun 21, 22, 5:58 pm
  #1266  
 
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,304
Originally Posted by Cat Man Do View Post
Looks like there's a split between those getting five years from past expiry, and those getting five years from next birthday, with one of those splits within a family.

While calling might be an option, I'd almost expect it to be the same result as just about any call to CBP - "no, can't help you." If someone were to finally get them to do something, who's to say they wouldn't decide to fix the glitch in the other direction - resetting expiration dates in the other direction, cutting off a year or tow from a good number of people. That would be the logical choice for CBP, as it would increase revenue, and customer satisfaction is not one of their metrics.
So far, you are the only one has reported receiving five years from original expiration date. You will never know until you call.
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Old Jun 21, 22, 10:54 pm
  #1267  
 
Join Date: Jan 2015
Location: PDX
Programs: AA Plat, Nexus
Posts: 352
Originally Posted by 1KChinito View Post
So far, you are the only one has reported receiving five years from original expiration date. You will never know until you call.
Not the only one. Southern Discomfort, Southerdiscomfort Jr, (1261) , Aksat (#1260), and nrgiii (#1244) report the same.
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Old Jun 21, 22, 11:53 pm
  #1268  
 
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,304
Originally Posted by Cat Man Do View Post
Not the only one. Southern Discomfort, Southerdiscomfort Jr, (1261) , Aksat (#1260), and nrgiii (#1244) report the same.
If you read their posts carefully, none have received their new NEXUS cards yet. So far, you are the only one who has received a new NEXUS card with a new expiration date five years from original expiration date instead of five years from next birthday.
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Old Jun 23, 22, 10:40 pm
  #1269  
 
Join Date: May 2018
Location: Colorado (anywhere between DEN DMM BAH)
Programs: United MileagePlus, SkyMiles, AAdvantage, NEXUS
Posts: 2,877
Applied for renewal July 2021.
Conditionally approved June 2022.
Applied as US PR but became a citizen after the renewal submission.

How long do I have again to schedule an interview?

Last edited by Nayef; Jun 23, 22 at 10:53 pm
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Old Jun 24, 22, 8:26 am
  #1270  
BTA
 
Join Date: Feb 2006
Location: MKE
Programs: Fly: AA EXP UA Gold MM Stay:Hyatt Globalist, Marriott LT Plat Drive:National Exec, Hertz PC
Posts: 763
Just completed my second renewal, and had to interview again...sigh

Application: April 2021
Conditional Approval February 2022
Interview completed June 2022

I activated my card today. Expiration is April 2027, 5 years after my previous card expired.
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Old Jun 24, 22, 8:52 am
  #1271  
 
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,304
Originally Posted by Nayef View Post
Applied for renewal July 2021.
Conditionally approved June 2022.
Applied as US PR but became a citizen after the renewal submission.

How long do I have again to schedule an interview?
One year from your conditional approval date, it should be stated in your conditional approval email. TSA PreCheck will not be available two years from original expiration date, unless you have final approval before two years from original expiration date.
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Old Jun 27, 22, 3:12 pm
  #1272  
 
Join Date: Aug 2007
Location: SBA
Programs: UA & AA 1 million miler
Posts: 1,117
Originally Posted by 1KChinito View Post
One year from your conditional approval date, it should be stated in your conditional approval email. TSA PreCheck will not be available two years from original expiration date, unless you have final approval before two years from original expiration date.
What about GE?
MrJBoy is offline  
Old Jun 27, 22, 4:45 pm
  #1273  
Moderator: Hawaii-based airlines & Hawai'i forums
 
Join Date: Mar 2003
Location: Ka ʻĀpala Nui, Nuioka
Programs: NEXUS/Global Entry, Delta, United, Hyatt, IHG, Marriott, and Hertz
Posts: 17,374
Originally Posted by 1KChinito View Post
Renew your NEXUS ASAP.
Thank you. I completed and submitted my renewal application on Sunday June 19 (noting that the next day was a Federal Holiday in the US). I just received an email today (Monday) that my application was fully approved with my new membership expiring on my birthday in 2028.
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Old Jun 27, 22, 6:49 pm
  #1274  
 
Join Date: Nov 2011
Posts: 6,357
How long is it taking for renewals? I submitted my renewal in march and now it's been 3.5 and the renewal is still pending...
yerffej201 is offline  
Old Jun 27, 22, 7:05 pm
  #1275  
 
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,304
Originally Posted by FlyinHawaiian View Post
Thank you. I completed and submitted my renewal application on Sunday June 19 (noting that the next day was a Federal Holiday in the US). I just received an email today (Monday) that my application was fully approved with my new membership expiring on my birthday in 2028.
Congratulations! It is so much easier if one renews before expiration date, preferably 364 days before expiration date. Now you are all set for another five plus years. Your new NEXUS card shall arrive between 7 and 10 days from final approval date. After receipt, do not forget to activate it.
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