Nexus Renewal Information and Processing Timelines
#1171
Join Date: Aug 2006
Location: PDX
Programs: AS, DL, UA, AC, Nexus, TSA Pre
Posts: 357
I would ignore the info in the auto-emails. I was still getting those after I applied to renew, warning me my Nexus was about to expire (duh).
When I login in to TTP I still see the 730 message:
Due to a significant increase in application volume, we are extending the grace period from 18 months to 24 months for any submitted renewal application. This means you will continue to receive full benefits for 24 months while U.S. Customs and Border Protection is finalizing your renewal application.
#1172
Join Date: Mar 2022
Posts: 26
How long for the card to be received in the mail?
Renewal interview done and stays changed to fully approved! Card is in the mail!
For those of you (Canadian) who have already had your interviews, if you remember (assuming it has not arrived yet), can you advise when your card arrives/arrived in the mail?? Waiting anxiously as a planned trip approaches!!
For those of you (Canadian) who have already had your interviews, if you remember (assuming it has not arrived yet), can you advise when your card arrives/arrived in the mail?? Waiting anxiously as a planned trip approaches!!
#1173
Join Date: Aug 2006
Location: PDX
Programs: AS, DL, UA, AC, Nexus, TSA Pre
Posts: 357
Renewal interview done and stays changed to fully approved! Card is in the mail!
For those of you (Canadian) who have already had your interviews, if you remember (assuming it has not arrived yet), can you advise when your card arrives/arrived in the mail?? Waiting anxiously as a planned trip approaches!!
For those of you (Canadian) who have already had your interviews, if you remember (assuming it has not arrived yet), can you advise when your card arrives/arrived in the mail?? Waiting anxiously as a planned trip approaches!!
#1175
Join Date: Feb 2013
Location: Hilton, Hyatt House, Del Taco
Posts: 5,331
I applied for my 1st Nexus renewal back in Nov 2021. After 6 months, still "pending review."
However, we'd submitted the renewal application for my wife in April 2022 and hers got approved without interview within a week. Got her new card in the mail shortly thereafter.
Both my kids' renewals got "conditional approval" last year within a short period of time.
I know there's no one you can call/email... but do you think it would do any good to drive up to Blaine to inquire as to what's holding up my application?
However, we'd submitted the renewal application for my wife in April 2022 and hers got approved without interview within a week. Got her new card in the mail shortly thereafter.
Both my kids' renewals got "conditional approval" last year within a short period of time.
I know there's no one you can call/email... but do you think it would do any good to drive up to Blaine to inquire as to what's holding up my application?
#1176
Join Date: Aug 2016
Location: IAH
Posts: 88
I doubt you would get any meaningful information, if they even respond to queries on Nexus at all. But if I were within 100 miles of an office, I'd schlep it out there.
#1178
Join Date: Mar 2022
Posts: 26
Time for card to arrive, Canadian mailing address
Just FYI for those of you wonderingthey are fast considering this is US to Canada post mail! It is sent First Class International. My husband had his interview Monday the 2nd AM, by Wednesday his TTP did have the Activate Card option so we knew it was in the mail. It arrived today, Wednesday May 11th! FINALLY!! The wait is over!!
#1179
Join Date: Mar 2022
Posts: 26
I received an email from the Canadian boarder service stating that if this happens then email them and they can get it reinstated so you don't lose the conditional approval.
50% of all renewals are approved without an interview according to the Canadian boarder services.
CBSA said that you have until you can finalise your renewal. If you get a notice that your application has been cancelled you can email them to have it reinstated. I don't believe they are enforcing the 720 day policy due to the extended closure of the Canadian enrolment centres.
50% of all renewals are approved without an interview according to the Canadian boarder services.
CBSA said that you have until you can finalise your renewal. If you get a notice that your application has been cancelled you can email them to have it reinstated. I don't believe they are enforcing the 720 day policy due to the extended closure of the Canadian enrolment centres.
#1180
Join Date: Feb 2013
Location: Hilton, Hyatt House, Del Taco
Posts: 5,331
I wonder if it means anything when some of us are subjected to extended pending review period. I wonder if that means its more likely headed towards conditional approval needing interview, more likely to get approved without interview, or no correlation to anything.
#1181
Join Date: Mar 2022
Posts: 26
From all accounts reported, it seems so random when it occursI dont know if theres any correlation.
#1182
Join Date: Aug 2016
Location: IAH
Posts: 88
I just can't accept it's random.

Last edited by DualityOfNam; May 12, 22 at 3:09 pm
#1183
Join Date: Jul 2009
Location: Houston
Programs: DL DM/1MM, UA Gold/1MM, AA Pro
Posts: 1,346
Are they still opening up Remote interviews everyday at 8am ET? I have gone to the site for the last 2 weeks at that time and haven't seen any openings. I've been trying to schedule an interview since April 2020 (my application is still active though)