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Nexus Renewal Information and Processing Timelines

Nexus Renewal Information and Processing Timelines

Old May 3, 22, 11:04 am
  #1171  
 
Join Date: Aug 2006
Location: PDX
Programs: AS, DL, UA, AC, Nexus, TSA Pre
Posts: 357
Originally Posted by sambagrrl07 View Post
I am. Expired February 2022, applied for renewal in late May 2021, still waiting.
Me too, stuck in Pending Review since May 10,2021.
I would ignore the info in the auto-emails. I was still getting those after I applied to renew, warning me my Nexus was about to expire (duh).
When I login in to TTP I still see the 730 message:
Due to a significant increase in application volume, we are extending the grace period from 18 months to 24 months for any submitted renewal application. This means you will continue to receive full benefits for 24 months while U.S. Customs and Border Protection is finalizing your renewal application.
nrg
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Old May 3, 22, 4:26 pm
  #1172  
 
Join Date: Mar 2022
Posts: 26
How long for the card to be received in the mail?

Renewal interview done and stays changed to fully approved! Card is in the mail!

For those of you (Canadian) who have already had your interviews, if you remember (assuming it has not arrived yet), can you advise when your card arrives/arrived in the mail?? Waiting anxiously as a planned trip approaches!!
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NanQuaBell is offline  
Old May 3, 22, 5:48 pm
  #1173  
 
Join Date: Aug 2006
Location: PDX
Programs: AS, DL, UA, AC, Nexus, TSA Pre
Posts: 357
Originally Posted by NanQuaBell View Post
Renewal interview done and stays changed to fully approved! Card is in the mail!

For those of you (Canadian) who have already had your interviews, if you remember (assuming it has not arrived yet), can you advise when your card arrives/arrived in the mail?? Waiting anxiously as a planned trip approaches!!
My wife got hers in about a week, but we are in the U.S. Canada might be longer as the mail between USA and Canada has been noticeably slower since COVID.
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Old May 6, 22, 10:43 pm
  #1174  
 
Join Date: Dec 2021
Posts: 23
NEXUS renewal, US Citizen.

Applied: April 15th 2022

Approved: May 6th 2022

No interview.
SergeL is offline  
Old May 11, 22, 1:21 am
  #1175  
 
Join Date: Feb 2013
Location: Hilton, Hyatt House, Del Taco
Posts: 5,331
I applied for my 1st Nexus renewal back in Nov 2021. After 6 months, still "pending review."

However, we'd submitted the renewal application for my wife in April 2022 and hers got approved without interview within a week. Got her new card in the mail shortly thereafter.
Both my kids' renewals got "conditional approval" last year within a short period of time.

I know there's no one you can call/email... but do you think it would do any good to drive up to Blaine to inquire as to what's holding up my application?
evergrn is offline  
Old May 11, 22, 11:35 am
  #1176  
 
Join Date: Aug 2016
Location: IAH
Posts: 88
Originally Posted by evergrn View Post
I know there's no one you can call/email... but do you think it would do any good to drive up to Blaine to inquire as to what's holding up my application?
I doubt you would get any meaningful information, if they even respond to queries on Nexus at all. But if I were within 100 miles of an office, I'd schlep it out there.
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DualityOfNam is offline  
Old May 11, 22, 4:15 pm
  #1177  
 
Join Date: May 2022
Posts: 1
I'm in the same boat, renew back in Oct 2021, still "pending review". I did call the Blaine office last month but didn't get anything meaningful other than it's still being processed.
T_Chopper is offline  
Old May 11, 22, 4:57 pm
  #1178  
 
Join Date: Mar 2022
Posts: 26
Time for card to arrive, Canadian mailing address

Just FYI for those of you wonderingthey are fast considering this is US to Canada post mail! It is sent First Class International. My husband had his interview Monday the 2nd AM, by Wednesday his TTP did have the Activate Card option so we knew it was in the mail. It arrived today, Wednesday May 11th! FINALLY!! The wait is over!!
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Old May 11, 22, 8:17 pm
  #1179  
 
Join Date: Mar 2022
Posts: 26
Originally Posted by oblender View Post
I received an email from the Canadian boarder service stating that if this happens then email them and they can get it reinstated so you don't lose the conditional approval.



50% of all renewals are approved without an interview according to the Canadian boarder services.



CBSA said that you have until you can finalise your renewal. If you get a notice that your application has been cancelled you can email them to have it reinstated. I don't believe they are enforcing the 720 day policy due to the extended closure of the Canadian enrolment centres.
No, they definitely are enforcing it. 730 days past expiration of your card and that is it. A CBSA rep confirmed that to me. There have been reports of expired cards confiscated at the border by people trying to use the Nexus lane but past their 730 days. No reports of fines issued but definitely card confiscation. My husband and I have had to go regular lanes last 2 times (land) because card expired Jan 2020 and the 730 days hit. He just had his interview and received his new card today so thank goodness we are back to Nexus lanes and TSA pre check as well!
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Old May 11, 22, 11:09 pm
  #1180  
 
Join Date: Feb 2013
Location: Hilton, Hyatt House, Del Taco
Posts: 5,331
Originally Posted by T_Chopper View Post
I'm in the same boat, renew back in Oct 2021, still "pending review". I did call the Blaine office last month but didn't get anything meaningful other than it's still being processed.
I wonder if it means anything when some of us are subjected to extended pending review period. I wonder if that means its more likely headed towards conditional approval needing interview, more likely to get approved without interview, or no correlation to anything.
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Old May 11, 22, 11:28 pm
  #1181  
 
Join Date: Mar 2022
Posts: 26
Originally Posted by evergrn View Post
I wonder if it means anything when some of us are subjected to extended pending review period. I wonder if that means its more likely headed towards conditional approval needing interview, more likely to get approved without interview, or no correlation to anything.
From all accounts reported, it seems so random when it occursI dont know if theres any correlation.
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Old May 12, 22, 3:03 pm
  #1182  
 
Join Date: Aug 2016
Location: IAH
Posts: 88
Originally Posted by NanQuaBell View Post
From all accounts reported, it seems so random when it occurs…I don’t know if there’s any correlation.
It does seem infuriatingly random but that makes no sense. Pure randomness is impossible to achieve so there must be a pattern, however trivial, that puts some renewal applications in a speedy bucket and others in the freezer. It could be as dumb as the last digit of the Nexus ID being odd or even (mine is even), or the number of passports one has (I have two), or place of birth, or height, or countries visited or frequency of prior Nexus use, or whatever.

I just can't accept it's random.
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Last edited by DualityOfNam; May 12, 22 at 3:09 pm
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Old May 12, 22, 3:31 pm
  #1183  
 
Join Date: Jul 2009
Location: Houston
Programs: DL DM/1MM, UA Gold/1MM, AA Pro
Posts: 1,346
Are they still opening up Remote interviews everyday at 8am ET? I have gone to the site for the last 2 weeks at that time and haven't seen any openings. I've been trying to schedule an interview since April 2020 (my application is still active though)
TechMarauder is offline  
Old May 13, 22, 12:16 am
  #1184  
 
Join Date: Nov 2009
Location: YVR
Programs: Non-status bottomfeeder
Posts: 827
Adding a datapoint to the pile: 73 weeks for the whole process. Applied Dec 15, 2020 -- Card in hand May 11, 2022.
​​
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Old May 13, 22, 2:52 pm
  #1185  
 
Join Date: Aug 2016
Location: IAH
Posts: 88
Originally Posted by zoobtoob View Post
Adding a datapoint to the pile: 73 weeks for the whole process. Applied Dec 15, 2020 -- Card in hand May 11, 2022.
​​
With or without interview? Sorry if you had mentioned that earlier.
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