Nexus Renewal Information and Processing Timelines
May 24, 2021, 11:35 pm
#917
Join Date: Sep 2005
Posts: 163
Applying for standalone PreCheck was offered up as a way of getting through US airport lines quickly this summer, as no one knows when Canadian borders will open for interviews. The clock is ticking - you're given a two year extension from your original expiry date (not the date of your renewal), so people with Feb 2020 expiry dates are extended only through Feb 2022 - 8.5 months from now.
Your application for the Trusted Traveler Program has been conditionally approved. You will need to complete enrollment within 730 days of the date of conditional approval.
Last edited by PeteyNice; May 24, 2021 at 11:36 pm Reason: Add context
May 25, 2021, 12:04 am
#918
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,625
Please refer to the following thread:
May 25, 2021, 9:46 pm
#919
Join Date: Jul 2015
Location: Florida
Programs: Delta SkyMiles; Hilton HHonors; NEXUS; National Emerald Club Executive
Posts: 365
Mine also expires in June. I applied for renewal in early February, and it's still telling me to "Wait for conditional approval".
It does say there is a 24-month grace period in effect; I'm assuming that means I am good to go until June 2023. But it really is taking a long time.
It does say there is a 24-month grace period in effect; I'm assuming that means I am good to go until June 2023. But it really is taking a long time.
May 25, 2021, 9:48 pm
#920
Join Date: Jul 2015
Location: Florida
Programs: Delta SkyMiles; Hilton HHonors; NEXUS; National Emerald Club Executive
Posts: 365
While the deadline to complete the enrollment interview was extended to two years from the conditional approval date, they never announced that trusted travelers' benefits were extended for longer than 18 months beyond the original expiration date.
Please refer to the following thread:
Please refer to the following thread:
That does sound like the benefits are extended for 24 months, rather than 18. This is directly from the CBP NEXUS portal. The language is unclear, however, on whether that's 24 months from when your original membership expires, or from the date you apply for renewal.
May 26, 2021, 3:35 am
#921
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,636
On the TTP portal, it states the following: "Due to a significant increase in application volume, we are extending the grace period from 18 months to 24 months for any submitted renewal application. This means you will continue to receive full benefits for 24 months while U.S. Customs and Border Protection is finalizing your renewal application."
That does sound like the benefits are extended for 24 months, rather than 18. This is directly from the CBP NEXUS portal. The language is unclear, however, on whether that's 24 months from when your original membership expires, or from the date you apply for renewal.
That does sound like the benefits are extended for 24 months, rather than 18. This is directly from the CBP NEXUS portal. The language is unclear, however, on whether that's 24 months from when your original membership expires, or from the date you apply for renewal.
May 26, 2021, 7:12 am
#922
Join Date: Jan 2010
Location: YKF/YYZ
Programs: Bonvoy Ambassador Elite, Lifetime Titanium Elite, AC, UA Silver
Posts: 29
Nexus Expires - Aug 2021
Applied for Renewal - Oct 24, 2020
Renewal Approved - No Interview - May 25
I'd expect to see the new card in the next week or so.
Applied for Renewal - Oct 24, 2020
Renewal Approved - No Interview - May 25
I'd expect to see the new card in the next week or so.
May 26, 2021, 9:57 am
#923
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,625
On the TTP portal, it states the following: "Due to a significant increase in application volume, we are extending the grace period from 18 months to 24 months for any submitted renewal application. This means you will continue to receive full benefits for 24 months while U.S. Customs and Border Protection is finalizing your renewal application."
Thanks
May 26, 2021, 11:00 am
#925
Join Date: Jul 2015
Location: Florida
Programs: Delta SkyMiles; Hilton HHonors; NEXUS; National Emerald Club Executive
Posts: 365
This is correct. The link is https://ttp.cbp.dhs.gov/dashboard -- but a login is required, and this announcement shows up specifically in conjunction with my NEXUS renewal application. I am not aware of a public policy announcement with the same wording.
May 26, 2021, 1:13 pm
#926
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
May 26, 2021, 3:07 pm
#927
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,636
May 26, 2021, 3:09 pm
#928
Join Date: Jul 2009
Location: Houston
Programs: DL DM/2MM, UA Gold/1MM, AS MVP 100K, AA Gold
Posts: 1,424
So here's my story:
NEXUS set to expire 10/2019 (I renewed in Sept 2019 with Conditional Approval - Interview Required)
Didn't have a chance to schedule interview before everything closed
On my TTP page, it shows conditional approval and to select interview before March 20, 2022
No issues with anything until last month when I suddenly didn't have PreCheck anymore. I called up the 877 number for CBP (Completely USELESS) they "escalated" the issue and I got a canned email back stating that they were sorry borders were closed... I really don't care about the borders, but I am traveling domestically again and want PreCheck. To make matters worse, since I have an active application open for NEXUS renewal (pending interview), I can't separately apply for GE,
Anyone have recommendations on options? Are there any other numbers to call to get a competent person who can help. At this point, I don't care about NEXUS as I won't be traveling much to Canada anymore, but I do want GE and PreCheck.
Thanks
NEXUS set to expire 10/2019 (I renewed in Sept 2019 with Conditional Approval - Interview Required)
Didn't have a chance to schedule interview before everything closed
On my TTP page, it shows conditional approval and to select interview before March 20, 2022
No issues with anything until last month when I suddenly didn't have PreCheck anymore. I called up the 877 number for CBP (Completely USELESS) they "escalated" the issue and I got a canned email back stating that they were sorry borders were closed... I really don't care about the borders, but I am traveling domestically again and want PreCheck. To make matters worse, since I have an active application open for NEXUS renewal (pending interview), I can't separately apply for GE,
Anyone have recommendations on options? Are there any other numbers to call to get a competent person who can help. At this point, I don't care about NEXUS as I won't be traveling much to Canada anymore, but I do want GE and PreCheck.
Thanks
May 26, 2021, 4:09 pm
#929
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,636
So here's my story:
NEXUS set to expire 10/2019 (I renewed in Sept 2019 with Conditional Approval - Interview Required)
Didn't have a chance to schedule interview before everything closed
On my TTP page, it shows conditional approval and to select interview before March 20, 2022
No issues with anything until last month when I suddenly didn't have PreCheck anymore. I called up the 877 number for CBP (Completely USELESS) they "escalated" the issue and I got a canned email back stating that they were sorry borders were closed... I really don't care about the borders, but I am traveling domestically again and want PreCheck. To make matters worse, since I have an active application open for NEXUS renewal (pending interview), I can't separately apply for GE,
Anyone have recommendations on options? Are there any other numbers to call to get a competent person who can help. At this point, I don't care about NEXUS as I won't be traveling much to Canada anymore, but I do want GE and PreCheck.
Thanks
NEXUS set to expire 10/2019 (I renewed in Sept 2019 with Conditional Approval - Interview Required)
Didn't have a chance to schedule interview before everything closed
On my TTP page, it shows conditional approval and to select interview before March 20, 2022
No issues with anything until last month when I suddenly didn't have PreCheck anymore. I called up the 877 number for CBP (Completely USELESS) they "escalated" the issue and I got a canned email back stating that they were sorry borders were closed... I really don't care about the borders, but I am traveling domestically again and want PreCheck. To make matters worse, since I have an active application open for NEXUS renewal (pending interview), I can't separately apply for GE,
Anyone have recommendations on options? Are there any other numbers to call to get a competent person who can help. At this point, I don't care about NEXUS as I won't be traveling much to Canada anymore, but I do want GE and PreCheck.
Thanks
May 26, 2021, 6:26 pm
#930
Join Date: Jul 2009
Location: Houston
Programs: DL DM/2MM, UA Gold/1MM, AS MVP 100K, AA Gold
Posts: 1,424