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Nexus Renewal Information and Processing Timelines

Nexus Renewal Information and Processing Timelines

Old May 20, 21, 12:55 pm
  #916  
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Join Date: Sep 2002
Location: District of Columbia
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Posts: 2,175
Applied months ago - original expiration date June 2021.
Just received conditional approval - interview necessary.
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Old May 24, 21, 11:35 pm
  #917  
 
Join Date: Sep 2005
Posts: 158
Originally Posted by joanek View Post
Applying for standalone PreCheck was offered up as a way of getting through US airport lines quickly this summer, as no one knows when Canadian borders will open for interviews. The clock is ticking - you're given a two year extension from your original expiry date (not the date of your renewal), so people with Feb 2020 expiry dates are extended only through Feb 2022 - 8.5 months from now.
Are you sure about that? At the top of my profile page it says:

Your application for the Trusted Traveler Program has been conditionally approved. You will need to complete enrollment within 730 days of the date of conditional approval.
This is for a renewal.

Last edited by PeteyNice; May 24, 21 at 11:36 pm Reason: Add context
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Old May 25, 21, 12:04 am
  #918  
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Originally Posted by PeteyNice View Post
Are you sure about that? At the top of my profile page it says:
Your application for the Trusted Traveler Program has been conditionally approved. You will need to complete enrollment within 730 days of the date of conditional approval.
While the deadline to complete the enrollment interview was extended to two years from the conditional approval date, they never announced that trusted travelers' benefits were extended for longer than 18 months beyond the original expiration date.

Please refer to the following thread:
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Old May 25, 21, 9:46 pm
  #919  
 
Join Date: Jul 2015
Location: Florida
Programs: Delta SkyMiles; Hilton HHonors; NEXUS; National Emerald Club Executive
Posts: 362
Mine also expires in June. I applied for renewal in early February, and it's still telling me to "Wait for conditional approval".

It does say there is a 24-month grace period in effect; I'm assuming that means I am good to go until June 2023. But it really is taking a long time.
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Old May 25, 21, 9:48 pm
  #920  
 
Join Date: Jul 2015
Location: Florida
Programs: Delta SkyMiles; Hilton HHonors; NEXUS; National Emerald Club Executive
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Originally Posted by TWA884 View Post
While the deadline to complete the enrollment interview was extended to two years from the conditional approval date, they never announced that trusted travelers' benefits were extended for longer than 18 months beyond the original expiration date.

Please refer to the following thread:
On the TTP portal, it states the following: "Due to a significant increase in application volume, we are extending the grace period from 18 months to 24 months for any submitted renewal application. This means you will continue to receive full benefits for 24 months while U.S. Customs and Border Protection is finalizing your renewal application."

That does sound like the benefits are extended for 24 months, rather than 18. This is directly from the CBP NEXUS portal. The language is unclear, however, on whether that's 24 months from when your original membership expires, or from the date you apply for renewal.
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Old May 26, 21, 3:35 am
  #921  
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Originally Posted by txviking View Post
On the TTP portal, it states the following: "Due to a significant increase in application volume, we are extending the grace period from 18 months to 24 months for any submitted renewal application. This means you will continue to receive full benefits for 24 months while U.S. Customs and Border Protection is finalizing your renewal application."

That does sound like the benefits are extended for 24 months, rather than 18. This is directly from the CBP NEXUS portal. The language is unclear, however, on whether that's 24 months from when your original membership expires, or from the date you apply for renewal.
Grace period is for expiration. You donít need grace period from renewal application date if TTP hasnít expire.
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Old May 26, 21, 7:12 am
  #922  
 
Join Date: Jan 2010
Location: YKF/YYZ
Programs: Bonvoy Ambassador Elite, Lifetime Titanium Elite, AC, UA Silver
Posts: 29
Nexus Expires - Aug 2021
Applied for Renewal - Oct 24, 2020
Renewal Approved - No Interview - May 25
I'd expect to see the new card in the next week or so.
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Old May 26, 21, 9:57 am
  #923  
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Originally Posted by txviking View Post
On the TTP portal, it states the following: "Due to a significant increase in application volume, we are extending the grace period from 18 months to 24 months for any submitted renewal application. This means you will continue to receive full benefits for 24 months while U.S. Customs and Border Protection is finalizing your renewal application."
I can't find it. Mind posting a link to that announcement?

Thanks
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Old May 26, 21, 10:07 am
  #924  
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Originally Posted by TWA884 View Post
I can't find it. Mind posting a link to that announcement?

Thanks
It is on TTP if you have a renewal in progress.
TWA884 and txviking like this.
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Old May 26, 21, 11:00 am
  #925  
 
Join Date: Jul 2015
Location: Florida
Programs: Delta SkyMiles; Hilton HHonors; NEXUS; National Emerald Club Executive
Posts: 362
Originally Posted by seawolf View Post
It is on TTP if you have a renewal in progress.
This is correct. The link is https://ttp.cbp.dhs.gov/dashboard -- but a login is required, and this announcement shows up specifically in conjunction with my NEXUS renewal application. I am not aware of a public policy announcement with the same wording.
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Old May 26, 21, 1:13 pm
  #926  
 
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Originally Posted by CraigerC View Post
Nexus Expires - Aug 2021
Applied for Renewal - Oct 24, 2020
Renewal Approved - No Interview - May 25
I'd expect to see the new card in the next week or so.
Thanks for sharing. Perhaps they are now approving applicants three months before expiration date instead of one.
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Old May 26, 21, 3:07 pm
  #927  
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Originally Posted by 1KChinito View Post
Thanks for sharing. Perhaps they are now approving applicants three months before expiration date instead of one.
Very YMMV. Submitted a renewal back in January 364 days in advance of expiration. Fully approved the very next day.
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Old May 26, 21, 3:09 pm
  #928  
 
Join Date: Jul 2009
Location: Houston
Programs: DL DM/1MM, UA Gold/1MM, AA Pro
Posts: 1,324
So here's my story:
NEXUS set to expire 10/2019 (I renewed in Sept 2019 with Conditional Approval - Interview Required)
Didn't have a chance to schedule interview before everything closed
On my TTP page, it shows conditional approval and to select interview before March 20, 2022

No issues with anything until last month when I suddenly didn't have PreCheck anymore. I called up the 877 number for CBP (Completely USELESS) they "escalated" the issue and I got a canned email back stating that they were sorry borders were closed... I really don't care about the borders, but I am traveling domestically again and want PreCheck. To make matters worse, since I have an active application open for NEXUS renewal (pending interview), I can't separately apply for GE,

Anyone have recommendations on options? Are there any other numbers to call to get a competent person who can help. At this point, I don't care about NEXUS as I won't be traveling much to Canada anymore, but I do want GE and PreCheck.

Thanks
TechMarauder is offline  
Old May 26, 21, 4:09 pm
  #929  
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Originally Posted by TechMarauder View Post
So here's my story:
NEXUS set to expire 10/2019 (I renewed in Sept 2019 with Conditional Approval - Interview Required)
Didn't have a chance to schedule interview before everything closed
On my TTP page, it shows conditional approval and to select interview before March 20, 2022

No issues with anything until last month when I suddenly didn't have PreCheck anymore. I called up the 877 number for CBP (Completely USELESS) they "escalated" the issue and I got a canned email back stating that they were sorry borders were closed... I really don't care about the borders, but I am traveling domestically again and want PreCheck. To make matters worse, since I have an active application open for NEXUS renewal (pending interview), I can't separately apply for GE,

Anyone have recommendations on options? Are there any other numbers to call to get a competent person who can help. At this point, I don't care about NEXUS as I won't be traveling much to Canada anymore, but I do want GE and PreCheck.

Thanks
You should still have GE. Can't you apply for Pre separately?
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Old May 26, 21, 6:26 pm
  #930  
 
Join Date: Jul 2009
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Originally Posted by seawolf View Post
You should still have GE. Can't you apply for Pre separately?
Yes I can do that as long as it doesnít screw up anything else. I have a card to get a rebate back.
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