Nexus Renewal Information and Processing Timelines
#46
Join Date: May 2006
Location: MYF/CMA/SAN/YYZ/YKF
Programs: COdbaUA 1K MM, AA EXP, Bonbon Gold, GHA Titanium, Hertz PC, NEXUS and GE
Posts: 5,839
Nexus Renewal Processing time
Anyone have recent experience with NEXUS renewal times. Mine is up on my birthday in November and was thinking about when to do the application process.
Thanks as always.
Thanks as always.
#51
This is a followup to my Nexus Renewal application where I was required to re-interview for reasons unknown.
I was conditionally approved in May, for a September expiration. I was able to use Nexus even after expiration as I was conditionally approved. (This is confirmed with verbal confirmation from Nexus Central Admin Office)
I scheduled a September 8am at Nexus YUL (Montreal)
Arrived at 7:40, handed documents to the Canadian desk agent and told to wait until 8am. I was the first patron of the day.
Around 8am, USA CBP agents strolled in with Dunkin Doughnuts and Tim Horton trays.
At 8:10am, I asked about my appointment and was told, Canada did not need to see me, but USA CBP wanted to re-interview me. I was then told USA does not come on the clock until 8:30.
At 8:30am, I was approached by the USA CBP team leader and told they need to catch up on emails and will see me closer to 9am.
At 8:55am, I was invited into the team leaders office, my photo was taken, and my fingerprints redone. I was asked to show proof of my mailing address which I wasn't asked to do in the approval letter, but I did via a bank statement on my phone. I was asked if I had any convictions. I replied no and I was approved.
At 9:00am I left. I had to pay parking at YUL of $21CAD (lowest) for a 5min meeting. (YUL charges $5CAD for 20min blocks)
Over all I am extremely disappointed in this process.
1. I was asked to re-interview, as the system requires this for a random sampling.
2. I waited over an hour, because USA employees start AFTER my scheduled interview.
3. My interview really wasn't an interview and was largely useless.
4. The team leader was in the office from 8-9am and only processed 1 person? Government efficiency at it's finest.
I was conditionally approved in May, for a September expiration. I was able to use Nexus even after expiration as I was conditionally approved. (This is confirmed with verbal confirmation from Nexus Central Admin Office)
I scheduled a September 8am at Nexus YUL (Montreal)
Arrived at 7:40, handed documents to the Canadian desk agent and told to wait until 8am. I was the first patron of the day.
Around 8am, USA CBP agents strolled in with Dunkin Doughnuts and Tim Horton trays.
At 8:10am, I asked about my appointment and was told, Canada did not need to see me, but USA CBP wanted to re-interview me. I was then told USA does not come on the clock until 8:30.
At 8:30am, I was approached by the USA CBP team leader and told they need to catch up on emails and will see me closer to 9am.
At 8:55am, I was invited into the team leaders office, my photo was taken, and my fingerprints redone. I was asked to show proof of my mailing address which I wasn't asked to do in the approval letter, but I did via a bank statement on my phone. I was asked if I had any convictions. I replied no and I was approved.
At 9:00am I left. I had to pay parking at YUL of $21CAD (lowest) for a 5min meeting. (YUL charges $5CAD for 20min blocks)
Over all I am extremely disappointed in this process.
1. I was asked to re-interview, as the system requires this for a random sampling.
2. I waited over an hour, because USA employees start AFTER my scheduled interview.
3. My interview really wasn't an interview and was largely useless.
4. The team leader was in the office from 8-9am and only processed 1 person? Government efficiency at it's finest.
#52
Join Date: Jul 2004
Location: PDX
Programs: DL DM, AS MVP 100K, Amtrak peon, Colbert Lifetime Platinum
Posts: 4,534
I applied for NEXUS renewal on 8/25 and it's still Pending Review. My passport changed last year with renewal, and I changed jobs just days before applying to renew NEXUS in August.
Is it possible that these items are causing further scrutiny? I wonder if they might be more likely or less likely to trigger needing another in-person interview.
Or maybe there was just a bottleneck given the delays reported upthread by others who applied that week?
Is it possible that these items are causing further scrutiny? I wonder if they might be more likely or less likely to trigger needing another in-person interview.
Or maybe there was just a bottleneck given the delays reported upthread by others who applied that week?
#53
Join Date: Oct 2015
Location: Michigan
Posts: 4
I applied for NEXUS renewal on 8/25 and it's still Pending Review. My passport changed last year with renewal, and I changed jobs just days before applying to renew NEXUS in August.
Is it possible that these items are causing further scrutiny? I wonder if they might be more likely or less likely to trigger needing another in-person interview.
Or maybe there was just a bottleneck given the delays reported upthread by others who applied that week?
Is it possible that these items are causing further scrutiny? I wonder if they might be more likely or less likely to trigger needing another in-person interview.
Or maybe there was just a bottleneck given the delays reported upthread by others who applied that week?
#54
Join Date: May 2011
Location: BOS
Programs: AA PLT, Marriott LTP
Posts: 493
Nexus Processing time-Renewal
Mod-please move if needed. I wasn't sure if this should go in the GE processing time thread.
I applied to re-new my Nexus card on 9/11/15 (Hmmm.. just realized I picked an interesting day to do that).
Checking GOES site regularly and as of today still says pending, after what 5 wks.
What's the norm for Nexus renewals? Anyone have any data points?
I'm hoping I don't have to go for an interview but I guess any movement would be better than this waiting.
Thanks
I applied to re-new my Nexus card on 9/11/15 (Hmmm.. just realized I picked an interesting day to do that).
Checking GOES site regularly and as of today still says pending, after what 5 wks.
What's the norm for Nexus renewals? Anyone have any data points?
I'm hoping I don't have to go for an interview but I guess any movement would be better than this waiting.
Thanks
#55
Join Date: Nov 2006
Location: MSE
Programs: BA Silver, TK Elite, Marriott Lifetime Platinum, NEXUS/GE
Posts: 466
Mod-please move if needed. I wasn't sure if this should go in the GE processing time thread.
I applied to re-new my Nexus card on 9/11/15 (Hmmm.. just realized I picked an interesting day to do that).
Checking GOES site regularly and as of today still says pending, after what 5 wks.
What's the norm for Nexus renewals? Anyone have any data points?
I'm hoping I don't have to go for an interview but I guess any movement would be better than this waiting.
Thanks
I applied to re-new my Nexus card on 9/11/15 (Hmmm.. just realized I picked an interesting day to do that).
Checking GOES site regularly and as of today still says pending, after what 5 wks.
What's the norm for Nexus renewals? Anyone have any data points?
I'm hoping I don't have to go for an interview but I guess any movement would be better than this waiting.
Thanks
#57
Join Date: Nov 2015
Location: YVR
Programs: United 1K, Air Canada P25K, Nexus
Posts: 11
Hi guys,
First time poster but I've been lurking in these threads for a while.
I was a new applicant and applied for NEXUS August 29th. I got my conditional approval on October 22, so it was about 7.5 weeks. From what I understand people who applied ~September 8th are just getting approved today, so pretty consistent with the wait time. You will probably hear from them this weekend .
Good luck!
First time poster but I've been lurking in these threads for a while.
I was a new applicant and applied for NEXUS August 29th. I got my conditional approval on October 22, so it was about 7.5 weeks. From what I understand people who applied ~September 8th are just getting approved today, so pretty consistent with the wait time. You will probably hear from them this weekend .
Good luck!
#58
Join Date: May 2011
Location: BOS
Programs: AA PLT, Marriott LTP
Posts: 493
My Nexus renewal took about 7 wks.
Applied: Sept 11
Approved: Nov 3
Card Rec'd: tbd
Letter said my application was approved and I can use my card once it's activated. This was a renewal so I guess I'm keeping the same Nexus number just with a new card and new expiration date. There was no mention of needing an interview so I should be good to go!?
Applied: Sept 11
Approved: Nov 3
Card Rec'd: tbd
Letter said my application was approved and I can use my card once it's activated. This was a renewal so I guess I'm keeping the same Nexus number just with a new card and new expiration date. There was no mention of needing an interview so I should be good to go!?
#59
Join Date: Jan 2006
Programs: Lifetime Marriott Plat, UA 1K, Avis First, National Emerald Exec.
Posts: 69
Renewal Application date: Sept 24
Approval: Nov 10
I was surprised that it just said I would be sent a new card. I thought I read here that people had to interview again...
Approval: Nov 10
I was surprised that it just said I would be sent a new card. I thought I read here that people had to interview again...