Traveling with Non-GE/NEXUS Companions/Family Members
#1
Original Poster
Join Date: Dec 2009
Location: N/A
Programs: AA GLD, ICHG PLT AMB, Marriott PLT, Hyatt Diamond
Posts: 21
Traveling with Non-GE/NEXUS Companions/Family Members
I've searched and searched (this forum and the CBP website) and can't seem to find an answer to this question: I'm a member of the Global Entry program, but my wife is not. Can I (we) use the Global Entry kiosk when traveling together? Any help or guidance very much appreciated.
#3
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 21,603
+1
Occasionally, the CBP officers on duty will allow any non-GE members with you to be processed by the officer next to the kiosk. However, GOES Support has told me that a family member has to use the regular line, while I use GE..
Occasionally, the CBP officers on duty will allow any non-GE members with you to be processed by the officer next to the kiosk. However, GOES Support has told me that a family member has to use the regular line, while I use GE..
#4
FlyerTalk Evangelist
Join Date: May 2002
Location: NYC, USA
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Only GE members can use the kiosks. Not even young children or babies can be processed through the kiosks as appendages of their parents. Any US Citizen or LPR, regardless of age, who is not a GE member in good standing must be processed by an officer.
#5
Join Date: Sep 2000
Location: Circle City
Posts: 3,568
I believe what you were told was wrong. Only a GOES member can use the kiosk, but there is a CBP booth near the kiosk in case there are problems. I have been told by someone high up in the food chain that family members are entitled to be processed by this CBP officer while the GOES member uses the GOES machine. It's one of the perks of the system.
#6
Join Date: May 2006
Location: MYF/CMA/SAN/YYZ/YKF
Programs: COdbaUA 1K MM, AA EXP, Bonbon Gold, GHA Titanium, Hertz PC, NEXUS and GE
Posts: 5,837
I believe what you were told was wrong. Only a GOES member can use the kiosk, but there is a CBP booth near the kiosk in case there are problems. I have been told by someone high up in the food chain that family members are entitled to be processed by this CBP officer while the GOES member uses the GOES machine. It's one of the perks of the system.
#7
FlyerTalk Evangelist
Join Date: May 2002
Location: NYC, USA
Programs: AA EXP 3MM, Lifetime Platinum, Marriott Titanium, HH Gold
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I believe what you were told was wrong. Only a GOES member can use the kiosk, but there is a CBP booth near the kiosk in case there are problems. I have been told by someone high up in the food chain that family members are entitled to be processed by this CBP officer while the GOES member uses the GOES machine. It's one of the perks of the system.
GOES is not a trusted traveler program. GOES does not have kiosks or members. There is no such thing as a "GOES machine" from the traveler's front-end perspective. GOES is simply a web-based application system used for applying for various trusted traveler programs, including GlobalEntry, NEXUS, SENTRI, and FAST.
On the other hand, GlobalEntry is a trusted traveler program that has kiosks and members. I think you are referring to GlobalEntry machines and GlobalEntry members.
People really need to stop thinking that GOES is an acronym for GlobalEntry. It most certainly is not!
#8
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 21,603
I believe what you were told was wrong. Only a GOES member can use the kiosk, but there is a CBP booth near the kiosk in case there are problems. I have been told by someone high up in the food chain that family members are entitled to be processed by this CBP officer while the GOES member uses the GOES machine. It's one of the perks of the system.
FYI, no such thing as a GOES member..
#9
Join Date: Sep 2000
Location: Circle City
Posts: 3,568
I apologize for saying GOES rather than Global Entry, I did read what you wrote, and I still think you were given incorrect information. Clearly, two stories are being given as shown by the other poster who was given the same as me. And at this particular airport, the info was given on good authority. If your experience has been different, fine. I didn't say you were wrong, I said that I believed the info provided was wrong.
#10
Join Date: Dec 2009
Location: CHA/TYS
Programs: The Mac Daddy of Heimlich County (and low-ball status)
Posts: 2,868
Trusted Traveler w/ Companion
I'm guessing no, but wanted to ask others about their experience since I don't see it noted on the GOES site.
Are companions of a Trusted Traveler allowed to go through the new screening process with them? Could this be a YMMV (as with everything else TSA) depending on the TSA staff?
Are companions of a Trusted Traveler allowed to go through the new screening process with them? Could this be a YMMV (as with everything else TSA) depending on the TSA staff?
#12
Join Date: May 2006
Location: MYF/CMA/SAN/YYZ/YKF
Programs: COdbaUA 1K MM, AA EXP, Bonbon Gold, GHA Titanium, Hertz PC, NEXUS and GE
Posts: 5,837
Seems to harmonize with NEXUS (maybe SENTRI too, but not sure). NEXUS has applications for children as well - even infants have NEXUS cards.
#14
Join Date: Dec 2000
Location: MA
Programs: DL DM/2MM Marriott Platinum, HH Diamond,
Posts: 8,906
Global Entry is specific to an individual who has been vetted by the application and interview process. You cannot take your spouse or offspring along with you.
#15
Join Date: Oct 2007
Location: Catania, Sicily/South Jersey (PHL)/Houston, Texas/Red Stick/airborne in-between
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Posts: 3,540
Now you can sign up children of any age for their own; Started in early march.