Traveling with NEXUS without a Passport
#256
FlyerTalk Evangelist
Join Date: Nov 2007
Location: Denver • DEN-APA
Programs: AF Platinum, EK Gold, AA EXP, UA 1K, Hyatt Globalist
Posts: 21,598
Unfortunately, getting an ignorant US airline gate agent is one of the risks of traveling without a passport.
#257
Join Date: May 2013
Location: New York
Programs: UA Silver, Marriott LTPP, Hertz Five Star
Posts: 1,079
I've also had US CBP at Canadian preclearance locations be really pushy about wanting to see my US passport even though I used my NEXUS card at the kiosk and presented it with the receipt. (YUL and YYZ; the couple times I went through YVR they only wanted to see the receipt).
#258
Join Date: Sep 1999
Location: USA
Posts: 305
#259
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
#261
Join Date: Nov 2013
Location: Bracebridge, ON
Posts: 341
Nexus refused as ID when boarding US to Canada flight
Yesterday on Delta flying JFK to YYZ the gate agent refuse my nexus card claiming it was a passport only flight. I had to step aside and hunt out my passport. As far as I know Nexus is legitimate ID for travelling US to Canada in all cases.
I reported this to the Delta Twitter, is there anywhere else I should report this? Is this common? I’ve used my nexus card for ID when boarding flights a lot, including US domestic and Canada domestic flights and Cross border flights many times.
I reported this to the Delta Twitter, is there anywhere else I should report this? Is this common? I’ve used my nexus card for ID when boarding flights a lot, including US domestic and Canada domestic flights and Cross border flights many times.
#262
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,625
Yesterday on Delta flying JFK to YYZ the gate agent refuse my nexus card claiming it was a passport only flight. I had to step aside and hunt out my passport. As far as I know Nexus is legitimate ID for travelling US to Canada in all cases.
I reported this to the Delta Twitter, is there anywhere else I should report this? Is this common? I’ve used my nexus card for ID when boarding flights a lot, including US domestic and Canada domestic flights and Cross border flights many times.
I reported this to the Delta Twitter, is there anywhere else I should report this? Is this common? I’ve used my nexus card for ID when boarding flights a lot, including US domestic and Canada domestic flights and Cross border flights many times.
I merged your question into the relevant thread.
TWA884
Travel Safety/Security co-moderator
#263
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,636
Yesterday on Delta flying JFK to YYZ the gate agent refuse my nexus card claiming it was a passport only flight. I had to step aside and hunt out my passport. As far as I know Nexus is legitimate ID for travelling US to Canada in all cases.
I reported this to the Delta Twitter, is there anywhere else I should report this? Is this common? I’ve used my nexus card for ID when boarding flights a lot, including US domestic and Canada domestic flights and Cross border flights many times.
I reported this to the Delta Twitter, is there anywhere else I should report this? Is this common? I’ve used my nexus card for ID when boarding flights a lot, including US domestic and Canada domestic flights and Cross border flights many times.
#264
FlyerTalk Evangelist
Join Date: Nov 2007
Location: Denver • DEN-APA
Programs: AF Platinum, EK Gold, AA EXP, UA 1K, Hyatt Globalist
Posts: 21,598
#267
Join Date: May 2013
Location: New York
Programs: UA Silver, Marriott LTPP, Hertz Five Star
Posts: 1,079
As a datapoint, I checked in with Westjest on NEXUS at LGA, only to have a GA demand a US passport before I was able to board.
I would not try to board a US bound flight to Canada with a NEXUS card alone. Letter of the law alone, my experience its that you are far more likely to be rejected than not.
I would not try to board a US bound flight to Canada with a NEXUS card alone. Letter of the law alone, my experience its that you are far more likely to be rejected than not.
#268
Join Date: Nov 2002
Location: SEA/YVR/BLI
Programs: UA "Lifetime" Gold, AS MVPG100K, OW Emerald, HH Lifetime Diamond, IC Plat, Marriott Gold, Hertz Gold
Posts: 9,489
As a datapoint, I checked in with Westjest on NEXUS at LGA, only to have a GA demand a US passport before I was able to board.
I would not try to board a US bound flight to Canada with a NEXUS card alone. Letter of the law alone, my experience its that you are far more likely to be rejected than not.
I would not try to board a US bound flight to Canada with a NEXUS card alone. Letter of the law alone, my experience its that you are far more likely to be rejected than not.
Adding to the confusion, I need to show my NEXUS card to get into the GE line, since my passport doesn't show proof I have GE.
As the old saying goes, sometimes you can't fight city hall, so bring along all of your documents.
#269
Join Date: Nov 2013
Location: PHL
Programs: AA - Plat, HHonors - Diamond, IHG - Plat, Marriott - Gold, National - Exec, Amtrak - Select, NEXUS
Posts: 1,075
As I've mentioned previously, we've gone through US ICE pre-clearance at YVR US transborder entry, walked under the symbolic sign stating "Welcome to the USA," and then the ga still demands we show a passport.
Adding to the confusion, I need to show my NEXUS card to get into the GE line, since my passport doesn't show proof I have GE.
As the old saying goes, sometimes you can't fight city hall, so bring along all of your documents.
Adding to the confusion, I need to show my NEXUS card to get into the GE line, since my passport doesn't show proof I have GE.
As the old saying goes, sometimes you can't fight city hall, so bring along all of your documents.
One pax tried just using his NEXUS card, the GA (who also is a NEXUS member) tried to input the NEXUS card number but the system did not accept that number.
The GA then went on a lecture about "having to have your passport, even when using NEXUS, CBP can demand it" - I think he reads this thread - and the pax ultimately went and got his passport. (At least he tried, I'm sure an AA GA would have just scoffed at the NEXUS card out of hand.)
#270
Join Date: Nov 2002
Location: SEA/YVR/BLI
Programs: UA "Lifetime" Gold, AS MVPG100K, OW Emerald, HH Lifetime Diamond, IC Plat, Marriott Gold, Hertz Gold
Posts: 9,489
I recently flew AS from YVR, and saw someone have a similar experience. Anyone who checked in online was asked to show their passport at the gate and the passport number was typed into the computer.
One pax tried just using his NEXUS card, the GA (who also is a NEXUS member) tried to input the NEXUS card number but the system did not accept that number.
The GA then went on a lecture about "having to have your passport, even when using NEXUS, CBP can demand it" - I think he reads this thread - and the pax ultimately went and got his passport. (At least he tried, I'm sure an AA GA would have just scoffed at the NEXUS card out of hand.)
One pax tried just using his NEXUS card, the GA (who also is a NEXUS member) tried to input the NEXUS card number but the system did not accept that number.
The GA then went on a lecture about "having to have your passport, even when using NEXUS, CBP can demand it" - I think he reads this thread - and the pax ultimately went and got his passport. (At least he tried, I'm sure an AA GA would have just scoffed at the NEXUS card out of hand.)
Entering the United States
All NEXUS members can enjoy the benefits of Global Entry at no additional cost through using the Global Entry kiosks for entry at participating airports.
When using the Global Entry kiosks in Canada Preclearance locations you can use your passport, U.S. Lawful Permanent Resident card or NEXUS card. You cannot use your NEXUS card at Global Entry kiosks outside of Canadian Preclearance locations. At all other ports, you will need to use your passport or U.S. Lawful Permanent Resident card.
If you are traveling with persons into Canada or the United States that are not NEXUS members, you must use the regular lanes.
All NEXUS members can enjoy the benefits of Global Entry at no additional cost through using the Global Entry kiosks for entry at participating airports.
When using the Global Entry kiosks in Canada Preclearance locations you can use your passport, U.S. Lawful Permanent Resident card or NEXUS card. You cannot use your NEXUS card at Global Entry kiosks outside of Canadian Preclearance locations. At all other ports, you will need to use your passport or U.S. Lawful Permanent Resident card.
If you are traveling with persons into Canada or the United States that are not NEXUS members, you must use the regular lanes.