Global Entry Revocations [merged threads]
#211
Join Date: Dec 2010
Location: SNA/LAX
Programs: AA++
Posts: 224
GE revoked and never did anything wrong
Hi All
I just realized my GE revoked when I tried to use GE kiosk at DFW 3 weeks ago after transiting from Cancun to LAX.
The indication was clear - I lost TSA pre before that and I thought it was a problem with TSA pre. Turned out I lost GE, so I lost TSA pre as well.
I have never done anything against the law or had issues with custom. The worst I did was a speeding ticket years ago, but then my GE was already approved after that. I have had GE for over 6 years and renewed about a year and half ago.
I logged in Global Entry website and it said my GE was revoked in Feb 2019 and based on "You do not meet the program eligibility requirements"
Now, I notice some interesting points:
- I went to Mexico 4 times last year. 2x to Cabo and 2x to Cancun. All only for short-trip vacation, since I love those places.
- When I got back from Cancun 3 weeks ago, I went to the kiosk that scanned green card and US passport. It gave me an X on my ticket redirecting me to line up and be processed manually by CBP officer at desk.
- Officer asked me very interesting questions: Who did you go to Mexico with? I said alone. Who did you meet? A friend. Who is this friend? I said my friend from russia. Did you visit any other city? I said yes, playa del carmen.
Then, he put my GC and passport into a sealed plastic box with my ticket numbered "844".
He scared the hell out of me by passing me to another officer who took me to secondary room where people waited for long time (I believe it is the interrogation room - place to decide your admissibility, where people get searched, interrogated and phone get confiscated to be investigated without your consent - a foreigner friend of mine got this before and deported for no reason). Only 1 minute after sitting down, another officer called up my name. Then, he took me out of the room and asked me to get my luggage and directed me to the custom check. So, up to this point, I felt better because the issue is more of custom, not admissibility! ( I am a GC holder - I think GC is still not safe sometimes!)
- Custom officer basically checked everything in my luggage and bag. Found nothing and let me go.
Another interesting point: Last year, in Nov 2018, when I got back from Tokyo. In LAX, I used the GE kiosk, and I got my ticket X-ed. The officer told me it is probably problem with fingerprint. He was very nice and courteous (compared to DFW officers). He let me go. But, it could be first indication something was wrong with my GE? (I went to mexico 4 times earlier before Tokyo trip).
Questions:
1. Is this because of my travel pattern to Mexico that is triggering a warning in their system, since we all know Mexico is famous for illegal stuff? Or, I may have forgotten to update my new driver's license? Any idea?
2. I can go to LAX GE office there and ask. But, is this OK? Any experience?
3. In GE website, I saw 2 options: "Reapply" and "Reconsider". Which one should I choose? Any recommendation what to write to ombudsman if I choose "reconsider"?
4. Anyone know what "844" means on the custom ticket?
BTW, I applied TSA pre right away after I noticed my GE is gone. I got it approved real fast 3 days after I did biometric appointment.
Thanks for any answers.
I just realized my GE revoked when I tried to use GE kiosk at DFW 3 weeks ago after transiting from Cancun to LAX.
The indication was clear - I lost TSA pre before that and I thought it was a problem with TSA pre. Turned out I lost GE, so I lost TSA pre as well.
I have never done anything against the law or had issues with custom. The worst I did was a speeding ticket years ago, but then my GE was already approved after that. I have had GE for over 6 years and renewed about a year and half ago.
I logged in Global Entry website and it said my GE was revoked in Feb 2019 and based on "You do not meet the program eligibility requirements"
Now, I notice some interesting points:
- I went to Mexico 4 times last year. 2x to Cabo and 2x to Cancun. All only for short-trip vacation, since I love those places.
- When I got back from Cancun 3 weeks ago, I went to the kiosk that scanned green card and US passport. It gave me an X on my ticket redirecting me to line up and be processed manually by CBP officer at desk.
- Officer asked me very interesting questions: Who did you go to Mexico with? I said alone. Who did you meet? A friend. Who is this friend? I said my friend from russia. Did you visit any other city? I said yes, playa del carmen.
Then, he put my GC and passport into a sealed plastic box with my ticket numbered "844".
He scared the hell out of me by passing me to another officer who took me to secondary room where people waited for long time (I believe it is the interrogation room - place to decide your admissibility, where people get searched, interrogated and phone get confiscated to be investigated without your consent - a foreigner friend of mine got this before and deported for no reason). Only 1 minute after sitting down, another officer called up my name. Then, he took me out of the room and asked me to get my luggage and directed me to the custom check. So, up to this point, I felt better because the issue is more of custom, not admissibility! ( I am a GC holder - I think GC is still not safe sometimes!)
- Custom officer basically checked everything in my luggage and bag. Found nothing and let me go.
Another interesting point: Last year, in Nov 2018, when I got back from Tokyo. In LAX, I used the GE kiosk, and I got my ticket X-ed. The officer told me it is probably problem with fingerprint. He was very nice and courteous (compared to DFW officers). He let me go. But, it could be first indication something was wrong with my GE? (I went to mexico 4 times earlier before Tokyo trip).
Questions:
1. Is this because of my travel pattern to Mexico that is triggering a warning in their system, since we all know Mexico is famous for illegal stuff? Or, I may have forgotten to update my new driver's license? Any idea?
2. I can go to LAX GE office there and ask. But, is this OK? Any experience?
3. In GE website, I saw 2 options: "Reapply" and "Reconsider". Which one should I choose? Any recommendation what to write to ombudsman if I choose "reconsider"?
4. Anyone know what "844" means on the custom ticket?
BTW, I applied TSA pre right away after I noticed my GE is gone. I got it approved real fast 3 days after I did biometric appointment.
Thanks for any answers.
#212
FlyerTalk Evangelist
Join Date: Aug 2009
Location: ZOA, SFO, HKG
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Posts: 13,811
When you re-apply with a recent revocation, unless you have spare money to spend, it is a waste of time.
To make this simple - move on. You are done with GE.
#213
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Reading between the lines, OP traveled to Mexico to meet a Russian national and somehow that was picked up in Mexico before OP returned to the US. Especially if that Russian national triggered any alarms for CBP or other USG agencies.
That has flagged OP and has booted him out of the "trusted" traveler program. As noted above, if that is the reason, OP will never be told and neither reapplying nor asking at a local GE office is likely to produce any results, although asking at a local GE office is at least cost-free.
I do not know that the front line Officers at GE offices even have access to background information as to why a revocation took place.
That has flagged OP and has booted him out of the "trusted" traveler program. As noted above, if that is the reason, OP will never be told and neither reapplying nor asking at a local GE office is likely to produce any results, although asking at a local GE office is at least cost-free.
I do not know that the front line Officers at GE offices even have access to background information as to why a revocation took place.
#214
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,594
Take a look at this thread:
Global Entry Revocations [merged threads]
Last edited by TWA884; Apr 12, 2019 at 9:18 am Reason: Removed circular link after threads were merged
#215
FlyerTalk Evangelist
Join Date: Nov 2011
Location: Brighton. UK
Programs: BA Gold / VS /IHG Diamond & Ambassador
Posts: 14,168
I'd say the significance of '844' is that it has no significance and is just a ticket number to place you in the queue - just like those they have at deli counters and some train stations or for a walk up blood test.
#216
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
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Posts: 100,368
Hi All
I just realized my GE revoked when I tried to use GE kiosk at DFW 3 weeks ago after transiting from Cancun to LAX.
The indication was clear - I lost TSA pre before that and I thought it was a problem with TSA pre. Turned out I lost GE, so I lost TSA pre as well.
I have never done anything against the law or had issues with custom. The worst I did was a speeding ticket years ago, but then my GE was already approved after that. I have had GE for over 6 years and renewed about a year and half ago.
I logged in Global Entry website and it said my GE was revoked in Feb 2019 and based on "You do not meet the program eligibility requirements"
Now, I notice some interesting points:
- I went to Mexico 4 times last year. 2x to Cabo and 2x to Cancun. All only for short-trip vacation, since I love those places.
- When I got back from Cancun 3 weeks ago, I went to the kiosk that scanned green card and US passport. It gave me an X on my ticket redirecting me to line up and be processed manually by CBP officer at desk.
- Officer asked me very interesting questions: Who did you go to Mexico with? I said alone. Who did you meet? A friend. Who is this friend? I said my friend from russia. Did you visit any other city? I said yes, playa del carmen.
Then, he put my GC and passport into a sealed plastic box with my ticket numbered "844".
He scared the hell out of me by passing me to another officer who took me to secondary room where people waited for long time (I believe it is the interrogation room - place to decide your admissibility, where people get searched, interrogated and phone get confiscated to be investigated without your consent - a foreigner friend of mine got this before and deported for no reason). Only 1 minute after sitting down, another officer called up my name. Then, he took me out of the room and asked me to get my luggage and directed me to the custom check. So, up to this point, I felt better because the issue is more of custom, not admissibility! ( I am a GC holder - I think GC is still not safe sometimes!)
- Custom officer basically checked everything in my luggage and bag. Found nothing and let me go.
Another interesting point: Last year, in Nov 2018, when I got back from Tokyo. In LAX, I used the GE kiosk, and I got my ticket X-ed. The officer told me it is probably problem with fingerprint. He was very nice and courteous (compared to DFW officers). He let me go. But, it could be first indication something was wrong with my GE? (I went to mexico 4 times earlier before Tokyo trip).
Questions:
1. Is this because of my travel pattern to Mexico that is triggering a warning in their system, since we all know Mexico is famous for illegal stuff? Or, I may have forgotten to update my new driver's license? Any idea?
2. I can go to LAX GE office there and ask. But, is this OK? Any experience?
3. In GE website, I saw 2 options: "Reapply" and "Reconsider". Which one should I choose? Any recommendation what to write to ombudsman if I choose "reconsider"?
4. Anyone know what "844" means on the custom ticket?
BTW, I applied TSA pre right away after I noticed my GE is gone. I got it approved real fast 3 days after I did biometric appointment.
Thanks for any answers.
I just realized my GE revoked when I tried to use GE kiosk at DFW 3 weeks ago after transiting from Cancun to LAX.
The indication was clear - I lost TSA pre before that and I thought it was a problem with TSA pre. Turned out I lost GE, so I lost TSA pre as well.
I have never done anything against the law or had issues with custom. The worst I did was a speeding ticket years ago, but then my GE was already approved after that. I have had GE for over 6 years and renewed about a year and half ago.
I logged in Global Entry website and it said my GE was revoked in Feb 2019 and based on "You do not meet the program eligibility requirements"
Now, I notice some interesting points:
- I went to Mexico 4 times last year. 2x to Cabo and 2x to Cancun. All only for short-trip vacation, since I love those places.
- When I got back from Cancun 3 weeks ago, I went to the kiosk that scanned green card and US passport. It gave me an X on my ticket redirecting me to line up and be processed manually by CBP officer at desk.
- Officer asked me very interesting questions: Who did you go to Mexico with? I said alone. Who did you meet? A friend. Who is this friend? I said my friend from russia. Did you visit any other city? I said yes, playa del carmen.
Then, he put my GC and passport into a sealed plastic box with my ticket numbered "844".
He scared the hell out of me by passing me to another officer who took me to secondary room where people waited for long time (I believe it is the interrogation room - place to decide your admissibility, where people get searched, interrogated and phone get confiscated to be investigated without your consent - a foreigner friend of mine got this before and deported for no reason). Only 1 minute after sitting down, another officer called up my name. Then, he took me out of the room and asked me to get my luggage and directed me to the custom check. So, up to this point, I felt better because the issue is more of custom, not admissibility! ( I am a GC holder - I think GC is still not safe sometimes!)
- Custom officer basically checked everything in my luggage and bag. Found nothing and let me go.
Another interesting point: Last year, in Nov 2018, when I got back from Tokyo. In LAX, I used the GE kiosk, and I got my ticket X-ed. The officer told me it is probably problem with fingerprint. He was very nice and courteous (compared to DFW officers). He let me go. But, it could be first indication something was wrong with my GE? (I went to mexico 4 times earlier before Tokyo trip).
Questions:
1. Is this because of my travel pattern to Mexico that is triggering a warning in their system, since we all know Mexico is famous for illegal stuff? Or, I may have forgotten to update my new driver's license? Any idea?
2. I can go to LAX GE office there and ask. But, is this OK? Any experience?
3. In GE website, I saw 2 options: "Reapply" and "Reconsider". Which one should I choose? Any recommendation what to write to ombudsman if I choose "reconsider"?
4. Anyone know what "844" means on the custom ticket?
BTW, I applied TSA pre right away after I noticed my GE is gone. I got it approved real fast 3 days after I did biometric appointment.
Thanks for any answers.
What is a GC or a GC holder? And what do you mean when you say that sometimes GC is not safe?
#217
Join Date: Dec 2010
Location: SNA/LAX
Programs: AA++
Posts: 224
Reading between the lines, OP traveled to Mexico to meet a Russian national and somehow that was picked up in Mexico before OP returned to the US. Especially if that Russian national triggered any alarms for CBP or other USG agencies.
That has flagged OP and has booted him out of the "trusted" traveler program. As noted above, if that is the reason, OP will never be told and neither reapplying nor asking at a local GE office is likely to produce any results, although asking at a local GE office is at least cost-free.
I do not know that the front line Officers at GE offices even have access to background information as to why a revocation took place.
That has flagged OP and has booted him out of the "trusted" traveler program. As noted above, if that is the reason, OP will never be told and neither reapplying nor asking at a local GE office is likely to produce any results, although asking at a local GE office is at least cost-free.
I do not know that the front line Officers at GE offices even have access to background information as to why a revocation took place.
I read DHS website and googled a lot. Having a GC is not a guaranteed admission to the US. It is up to officers. While citizen cannot be denied admission.
Last edited by TWA884; Apr 11, 2019 at 9:47 am Reason: Merge consecutive posts by the same member; formatting
#218
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Hello. Thanks for the reply. My GE was already revoked a month before I met my russian friend in mexico.
GC = green card = green card holder
I read DHS website and googled a lot. Having a GC is not a guaranteed admission to the US. It is up to officers. While citizen cannot be denied admission.
GC = green card = green card holder
I read DHS website and googled a lot. Having a GC is not a guaranteed admission to the US. It is up to officers. While citizen cannot be denied admission.
#219
Join Date: Dec 2010
Location: SNA/LAX
Programs: AA++
Posts: 224
Looks like this thread has not been up to date.
I just got my GE revoked on Feb 2019. I have no criminal record, never argued with CBP, never got issue at custom, all clean. I only went to Mexico 4 times last year for short vacation in cancun and cabo. Maybe this is why I got flagged for the travel pattern. But, not sure why it waited until Feb 2019 to revoke.
Now, I have 2 options at the website: reconsider or reapply. I read in this thread somebody tried to reapply, but couldn't do so because he did "reconsider" first and still in process. So, which one is best? Any experience and data points?
I just got my GE revoked on Feb 2019. I have no criminal record, never argued with CBP, never got issue at custom, all clean. I only went to Mexico 4 times last year for short vacation in cancun and cabo. Maybe this is why I got flagged for the travel pattern. But, not sure why it waited until Feb 2019 to revoke.
Now, I have 2 options at the website: reconsider or reapply. I read in this thread somebody tried to reapply, but couldn't do so because he did "reconsider" first and still in process. So, which one is best? Any experience and data points?
#220
Join Date: Mar 2003
Location: anywhere and everywhere
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Posts: 5,518
I used the CBP ombudsman service (but then again, I knew why they revoked mine) and it took about six months, but mine was fully restored on appeal.
#221
Join Date: Mar 2011
Location: SAN
Programs: Delta Gold. Hilton Diamond. Hyatt Explorist.
Posts: 1,671
Looks like this thread has not been up to date.
I just got my GE revoked on Feb 2019. I have no criminal record, never argued with CBP, never got issue at custom, all clean. I only went to Mexico 4 times last year for short vacation in cancun and cabo. Maybe this is why I got flagged for the travel pattern. But, not sure why it waited until Feb 2019 to revoke.
Now, I have 2 options at the website: reconsider or reapply. I read in this thread somebody tried to reapply, but couldn't do so because he did "reconsider" first and still in process. So, which one is best? Any experience and data points?
I just got my GE revoked on Feb 2019. I have no criminal record, never argued with CBP, never got issue at custom, all clean. I only went to Mexico 4 times last year for short vacation in cancun and cabo. Maybe this is why I got flagged for the travel pattern. But, not sure why it waited until Feb 2019 to revoke.
Now, I have 2 options at the website: reconsider or reapply. I read in this thread somebody tried to reapply, but couldn't do so because he did "reconsider" first and still in process. So, which one is best? Any experience and data points?
#222
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,594
Moderator's Note
We have a rule against cross-posting (FT Rule 6), however, since you received a couple of substantive answers in this thread, instead of deleting your question here, I wnet ahead and merged your original thread into this one.
TWA884
Travel Safety/Security co-moderator
TWA884
Travel Safety/Security co-moderator
#223
FlyerTalk Evangelist
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,715
This is pretty scary because it could happen to any of us. All it takes is somebody who doesn't like you and decides to go onto the dark web (via TOR) place an order for "you", pay in bitcoin, and provide your address. Boom. Maybe even worse than swatting though that has gotten people killed.
I would agree that GE is the least of OP's problems. Hire a good criminal attorney and have him reach out to USPIS, US Attorneys office, CBP &/or DEA. It may cost you a few $$ but better than waking up to LEO knocking on your door to arrest you at 6am.
I would agree that GE is the least of OP's problems. Hire a good criminal attorney and have him reach out to USPIS, US Attorneys office, CBP &/or DEA. It may cost you a few $$ but better than waking up to LEO knocking on your door to arrest you at 6am.
#225
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Join Date: Aug 2009
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Unlike many, OP did return and provide some follow-up. Also - given that OP's situation will directly result in a criminal investigation, assuming that OP retained a lawyer for such purpose, the lawyer would advise OP not to speak in a public forum like this unless it has been resolved.
Last edited by TWA884; Apr 15, 2019 at 9:27 am Reason: Conform to moderator's edit of quoted post