Global Entry Revocations [merged threads]
Apr 11, 2021, 6:00 am
#346
Join Date: Jul 2009
Location: UK
Programs: BA Gold
Posts: 2,422
For those that have had GE revoked for no reason as mine was (post #277), it is possible to reapply and, in my case at least, be granted conditional approval.
I reapplied in January and was approved yesterday.
I reapplied in January and was approved yesterday.
Jan 3, 2022, 3:10 pm
#347
FlyerTalk Evangelist
Join Date: Aug 2001
Location: Finally back in Boston after escaping from New York
Posts: 13,644
My Global Entry was revoked and I can't figure out why
Hi all,
It's been a while...
I'm wondering if this is better off in TravelBuzz, but I'll at least start it here.
I got an email from our friends at Trusted Traveler with an "update" to my application. That's never a good sign, since I haven't applied in years. Sure enough, when I opened the notification, it told me that my GE had been revoked. The actual language was "We regret to inform you that your membership in Global Entry has been revoked for the following reason(s): You do not meet program eligibility requirements." They then gave me a long list of reasons of why it might have been revoked. None of those applied, i.e., I haven't been arrested, haven't changed my citizenry, never got stopped by CBP for trying to smuggle an orange across the border, etc. In fact, I've only had one flight in the past two years and it was domestic.
The lack of information is maddening (although not surprising). One agent told me that I should file a FOIA request and that she would send me the documents to help (She didn't.). There's nothing on the site that's helpful, no further explanations and, of course, nothing detailing how long an appeal would take. Needless to say, I feel entirely helpless, to the point where I called my Congressman's office to get involved (That was today, so it may be a few days.).
1) Does anyone have any suggestions as to what may have happened or what avenue to pursue?
2) Will this affect my Clear status at the airport? I don't mind the GE as much, since I'm not going internationally anytime soon, but the lack of pre-check is a killer.
Thanks,
Mike
It's been a while...
I'm wondering if this is better off in TravelBuzz, but I'll at least start it here.
I got an email from our friends at Trusted Traveler with an "update" to my application. That's never a good sign, since I haven't applied in years. Sure enough, when I opened the notification, it told me that my GE had been revoked. The actual language was "We regret to inform you that your membership in Global Entry has been revoked for the following reason(s): You do not meet program eligibility requirements." They then gave me a long list of reasons of why it might have been revoked. None of those applied, i.e., I haven't been arrested, haven't changed my citizenry, never got stopped by CBP for trying to smuggle an orange across the border, etc. In fact, I've only had one flight in the past two years and it was domestic.
The lack of information is maddening (although not surprising). One agent told me that I should file a FOIA request and that she would send me the documents to help (She didn't.). There's nothing on the site that's helpful, no further explanations and, of course, nothing detailing how long an appeal would take. Needless to say, I feel entirely helpless, to the point where I called my Congressman's office to get involved (That was today, so it may be a few days.).
1) Does anyone have any suggestions as to what may have happened or what avenue to pursue?
2) Will this affect my Clear status at the airport? I don't mind the GE as much, since I'm not going internationally anytime soon, but the lack of pre-check is a killer.
Thanks,
Mike
Jan 3, 2022, 3:53 pm
#348
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,631
Hello mikeef,
I merged your post into the relevant thread.
Your best option is probably to appeal to the ombudsman, please refer to the Global Entry Denial Recourse thread for the particulars.
TWA884
Travel Safety/Security co-moderator
I merged your post into the relevant thread.
Your best option is probably to appeal to the ombudsman, please refer to the Global Entry Denial Recourse thread for the particulars.
TWA884
Travel Safety/Security co-moderator
Jan 3, 2022, 4:07 pm
#349
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,404
Hi all,
It's been a while...
I'm wondering if this is better off in TravelBuzz, but I'll at least start it here.
I got an email from our friends at Trusted Traveler with an "update" to my application. That's never a good sign, since I haven't applied in years. Sure enough, when I opened the notification, it told me that my GE had been revoked. The actual language was "We regret to inform you that your membership in Global Entry has been revoked for the following reason(s): You do not meet program eligibility requirements." They then gave me a long list of reasons of why it might have been revoked. None of those applied, i.e., I haven't been arrested, haven't changed my citizenry, never got stopped by CBP for trying to smuggle an orange across the border, etc. In fact, I've only had one flight in the past two years and it was domestic.
The lack of information is maddening (although not surprising). One agent told me that I should file a FOIA request and that she would send me the documents to help (She didn't.). There's nothing on the site that's helpful, no further explanations and, of course, nothing detailing how long an appeal would take. Needless to say, I feel entirely helpless, to the point where I called my Congressman's office to get involved (That was today, so it may be a few days.).
1) Does anyone have any suggestions as to what may have happened or what avenue to pursue?
2) Will this affect my Clear status at the airport? I don't mind the GE as much, since I'm not going internationally anytime soon, but the lack of pre-check is a killer.
Thanks,
Mike
It's been a while...
I'm wondering if this is better off in TravelBuzz, but I'll at least start it here.
I got an email from our friends at Trusted Traveler with an "update" to my application. That's never a good sign, since I haven't applied in years. Sure enough, when I opened the notification, it told me that my GE had been revoked. The actual language was "We regret to inform you that your membership in Global Entry has been revoked for the following reason(s): You do not meet program eligibility requirements." They then gave me a long list of reasons of why it might have been revoked. None of those applied, i.e., I haven't been arrested, haven't changed my citizenry, never got stopped by CBP for trying to smuggle an orange across the border, etc. In fact, I've only had one flight in the past two years and it was domestic.
The lack of information is maddening (although not surprising). One agent told me that I should file a FOIA request and that she would send me the documents to help (She didn't.). There's nothing on the site that's helpful, no further explanations and, of course, nothing detailing how long an appeal would take. Needless to say, I feel entirely helpless, to the point where I called my Congressman's office to get involved (That was today, so it may be a few days.).
1) Does anyone have any suggestions as to what may have happened or what avenue to pursue?
2) Will this affect my Clear status at the airport? I don't mind the GE as much, since I'm not going internationally anytime soon, but the lack of pre-check is a killer.
Thanks,
Mike
Can you apply for PreCheck now in order to get the faster TSA airport security lines until this is (hopefully) straightened out? It's $85 for five years, but many of the better credit cards will pay for it.
Jan 3, 2022, 4:19 pm
#350
FlyerTalk Evangelist
Join Date: Aug 2001
Location: Finally back in Boston after escaping from New York
Posts: 13,644
It shouldn't impact CLEAR, but you probably lose TSA PreCheck which you get from your GE membership.
Can you apply for PreCheck now in order to get the faster TSA airport security lines until this is (hopefully) straightened out? It's $85 for five years, but many of the better credit cards will pay for it.
Can you apply for PreCheck now in order to get the faster TSA airport security lines until this is (hopefully) straightened out? It's $85 for five years, but many of the better credit cards will pay for it.
I'm just trying to figure out why it was revoked in the first place.
ETA: After reading through this thread, I'm thinking manufactured spending concerns may be the issue, but that's simply a guess.
Mike
Last edited by mikeef; Jan 4, 2022 at 8:15 am
Jan 15, 2022, 1:53 pm
#351
FlyerTalk Evangelist
Join Date: Aug 2001
Location: Finally back in Boston after escaping from New York
Posts: 13,644
Update: Per suggestions in this thread, I applied and was approved for TSA PreCheck, which will take care of domestic airport security. I'm accepting the fact that I may never know why Global Entry disappeared. My FOIA request turned up nothing (They told me that they didn't have any documents with my name on them.), and I remain convinced that my GE got shot because of manufactured spending activities. Man, talk about unintended consequences...
Mike
Mike
Jan 15, 2022, 2:31 pm
#352
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 21,603
Update: Per suggestions in this thread, I applied and was approved for TSA PreCheck, which will take care of domestic airport security. I'm accepting the fact that I may never know why Global Entry disappeared. My FOIA request turned up nothing (They told me that they didn't have any documents with my name on them.), and I remain convinced that my GE got shot because of manufactured spending activities. Man, talk about unintended consequences...
Mike
Mike
Jan 15, 2022, 2:44 pm
#353
FlyerTalk Evangelist
Join Date: Aug 2001
Location: Finally back in Boston after escaping from New York
Posts: 13,644
Mike
Mar 15, 2022, 11:55 am
#354
FlyerTalk Evangelist
Join Date: Aug 2001
Location: Finally back in Boston after escaping from New York
Posts: 13,644
Hi all,
It's been a while...
I'm wondering if this is better off in TravelBuzz, but I'll at least start it here.
I got an email from our friends at Trusted Traveler with an "update" to my application. That's never a good sign, since I haven't applied in years. Sure enough, when I opened the notification, it told me that my GE had been revoked. The actual language was "We regret to inform you that your membership in Global Entry has been revoked for the following reason(s): You do not meet program eligibility requirements." They then gave me a long list of reasons of why it might have been revoked. None of those applied, i.e., I haven't been arrested, haven't changed my citizenry, never got stopped by CBP for trying to smuggle an orange across the border, etc. In fact, I've only had one flight in the past two years and it was domestic.
The lack of information is maddening (although not surprising). One agent told me that I should file a FOIA request and that she would send me the documents to help (She didn't.). There's nothing on the site that's helpful, no further explanations and, of course, nothing detailing how long an appeal would take. Needless to say, I feel entirely helpless, to the point where I called my Congressman's office to get involved (That was today, so it may be a few days.).
1) Does anyone have any suggestions as to what may have happened or what avenue to pursue?
2) Will this affect my Clear status at the airport? I don't mind the GE as much, since I'm not going internationally anytime soon, but the lack of pre-check is a killer.
Thanks,
Mike
It's been a while...
I'm wondering if this is better off in TravelBuzz, but I'll at least start it here.
I got an email from our friends at Trusted Traveler with an "update" to my application. That's never a good sign, since I haven't applied in years. Sure enough, when I opened the notification, it told me that my GE had been revoked. The actual language was "We regret to inform you that your membership in Global Entry has been revoked for the following reason(s): You do not meet program eligibility requirements." They then gave me a long list of reasons of why it might have been revoked. None of those applied, i.e., I haven't been arrested, haven't changed my citizenry, never got stopped by CBP for trying to smuggle an orange across the border, etc. In fact, I've only had one flight in the past two years and it was domestic.
The lack of information is maddening (although not surprising). One agent told me that I should file a FOIA request and that she would send me the documents to help (She didn't.). There's nothing on the site that's helpful, no further explanations and, of course, nothing detailing how long an appeal would take. Needless to say, I feel entirely helpless, to the point where I called my Congressman's office to get involved (That was today, so it may be a few days.).
1) Does anyone have any suggestions as to what may have happened or what avenue to pursue?
2) Will this affect my Clear status at the airport? I don't mind the GE as much, since I'm not going internationally anytime soon, but the lack of pre-check is a killer.
Thanks,
Mike
After 2 months of missing forms, back and forth, etc., I finally connected with someone in my Congressman's office. Nice guy, but not particularly hopeful for me. He told me that CBP not at all transparent about why they do what they do, so the best he could do was submit the request to his contact and see if he could get any information.
On the plus side, I have my shiny new PreCheck number (since I don't know what impact my GE revocation had on Pre) and I'll get to try it out next month.
Mike
Apr 11, 2022, 3:02 pm
#355
FlyerTalk Evangelist
Join Date: Aug 2001
Location: Finally back in Boston after escaping from New York
Posts: 13,644
Sadly for CBP, they've messed with the wrong kind of person: somebody who has nothing better to do. Next stop is Senator Warren's office.
I can't imagine that I'll ultimately be successful, but I might as well keep trying.
Mike
Apr 12, 2022, 9:02 pm
#356
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 21,603
Well, so much for that. After months of back and forth, the guy working on my case sent me an email with the response from CBP, which was pretty much "F-U." I told him how annoyed I am that CBP can just revoke Global Entry and not tell me why, and his response is that CBP considers GE a privilege, not a right. Frustrating and annoying.
Sadly for CBP, they've messed with the wrong kind of person: somebody who has nothing better to do. Next stop is Senator Warren's office.
I can't imagine that I'll ultimately be successful, but I might as well keep trying.
Mike
Sadly for CBP, they've messed with the wrong kind of person: somebody who has nothing better to do. Next stop is Senator Warren's office.
I can't imagine that I'll ultimately be successful, but I might as well keep trying.
Mike
May 4, 2022, 1:03 pm
#357
Join Date: May 2022
Posts: 1
Read through the thread and thought I’d add an extra data point here. This past March I also received an email stating that there was a change in my TTP status. Logged onto TTP to find my global entry was revoked as I “do not meet program eligibility requirements”. Had GE for a few years, last time I had flown was pre pandemic, US citizen with no prior arrests or convictions. I’ve since called my enrollment center, and was told they didn’t have the reason as it came from the vetting center, and that I should file an ombudsman appeal. Seeing the other posts here I had little faith it would go anywhere but I requested a reason for my revocation, so we’ll see where that goes.
The only thing I can think of is that I had moved states and acquired a new license some months back, and forgot to update this in my account or at an EC. Not sure if that is reason enough for removal, wondering if anyone was in a similar boat. Does anybody have any kind of visibility on the vetting process? It’s either that, or I’m under some investigation that I don’t know about, which is definitely anxiety producing.
The only thing I can think of is that I had moved states and acquired a new license some months back, and forgot to update this in my account or at an EC. Not sure if that is reason enough for removal, wondering if anyone was in a similar boat. Does anybody have any kind of visibility on the vetting process? It’s either that, or I’m under some investigation that I don’t know about, which is definitely anxiety producing.
May 20, 2022, 9:30 am
#358
Join Date: May 2022
Posts: 2
Greetings everyone,
First time poster here. I received notice 3 weeks ago that my membership was revoked and I was advised to send a letter to the Ombudsman for reconsideration. The notice directs me to the DHS website to file a response but I cannot locate a way to do so. I found an email address from an article online but I am not sure this is the correct way. Does anyone have any information on how to send my appeal letter? Any advice is appreciated!
First time poster here. I received notice 3 weeks ago that my membership was revoked and I was advised to send a letter to the Ombudsman for reconsideration. The notice directs me to the DHS website to file a response but I cannot locate a way to do so. I found an email address from an article online but I am not sure this is the correct way. Does anyone have any information on how to send my appeal letter? Any advice is appreciated!
May 20, 2022, 11:02 am
#359
Join Date: Feb 2009
Location: LAX
Programs: AA EXP.
Posts: 1,325
Greetings everyone,
First time poster here. I received notice 3 weeks ago that my membership was revoked and I was advised to send a letter to the Ombudsman for reconsideration. The notice directs me to the DHS website to file a response but I cannot locate a way to do so. I found an email address from an article online but I am not sure this is the correct way. Does anyone have any information on how to send my appeal letter? Any advice is appreciated!
First time poster here. I received notice 3 weeks ago that my membership was revoked and I was advised to send a letter to the Ombudsman for reconsideration. The notice directs me to the DHS website to file a response but I cannot locate a way to do so. I found an email address from an article online but I am not sure this is the correct way. Does anyone have any information on how to send my appeal letter? Any advice is appreciated!
There should be a button to appeal on your GE portal.
May 20, 2022, 11:37 am
#360
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,631
Greetings everyone,
First time poster here. I received notice 3 weeks ago that my membership was revoked and I was advised to send a letter to the Ombudsman for reconsideration. The notice directs me to the DHS website to file a response but I cannot locate a way to do so. I found an email address from an article online but I am not sure this is the correct way. Does anyone have any information on how to send my appeal letter? Any advice is appreciated!
First time poster here. I received notice 3 weeks ago that my membership was revoked and I was advised to send a letter to the Ombudsman for reconsideration. The notice directs me to the DHS website to file a response but I cannot locate a way to do so. I found an email address from an article online but I am not sure this is the correct way. Does anyone have any information on how to send my appeal letter? Any advice is appreciated!