Global Entry Revocations [merged threads]
#17
Join Date: Nov 2011
Posts: 22
GE Revoked - contact ombudsman or?
I received an X on the slip after returning from my father's funeral in Europe. LAX Customs/DHS officials took my card, told me I'm no longer eligible for the Global Entry program, and send me through secondary where they x-rayed my bags and let me go.
Now I am frustrated since they will not tell me why. I want to write to the Ombudsman, but I have no idea what facts to present because I didn't do anything to violate any regulation whatsoever. In fact I have a government security clearance that requires a background check every 5 years which is much more thorough than the background checks for Global Entry.
Does anyone have any luck with the Ombudsman revealing the reason, when initially they won't tell? I feel this has been unjust and troubling because I have a spotless record and compliance with regulations.
Now I am frustrated since they will not tell me why. I want to write to the Ombudsman, but I have no idea what facts to present because I didn't do anything to violate any regulation whatsoever. In fact I have a government security clearance that requires a background check every 5 years which is much more thorough than the background checks for Global Entry.
Does anyone have any luck with the Ombudsman revealing the reason, when initially they won't tell? I feel this has been unjust and troubling because I have a spotless record and compliance with regulations.
Last edited by flyingpolarbear; May 4, 2013 at 1:56 am
#18
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Strange.. Have you tried to login to your GOES account to see if it says anything?
#19
Join Date: Feb 2005
Location: So Cal
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I received an X on the slip after returning from my father's funeral in Europe. LAX DHS officials took my card, told me I'm no longer eligible for the Global Entry program, and send me through secondary where they x-rayed my bags and let me go.
Now I am frustrated since they will not tell me why. I want to write to the Ombudsman, but I have no idea what facts to present because I didn't do anything to violate any regulation whatsoever. In fact I have a government security clearance that requires a background check every 5 years which is much more thorough than the background checks for Global Entry.
Does anyone have any luck with the Ombudsman revealing the reason, when initially they won't tell? I feel this has been unjust and troubling because I have a spotless record and compliance with regulations.
Now I am frustrated since they will not tell me why. I want to write to the Ombudsman, but I have no idea what facts to present because I didn't do anything to violate any regulation whatsoever. In fact I have a government security clearance that requires a background check every 5 years which is much more thorough than the background checks for Global Entry.
Does anyone have any luck with the Ombudsman revealing the reason, when initially they won't tell? I feel this has been unjust and troubling because I have a spotless record and compliance with regulations.
#20
Join Date: Nov 2011
Posts: 22
Does anyone have experience writing the Ombudsman when the reason is not revealed? This whole process would make more sense if they could lay out the (erroneous) info they have come across, and I could correct them.
Last edited by flyingpolarbear; May 4, 2013 at 1:47 am
#21
Join Date: Dec 1999
Location: NorCal - 1K 2MM
Posts: 2,089
It would seem a reasonable guess that if the reason for the ineligibility is deemed sensitive, they don't disclose that reason in their records easily available to all employees, i.e., the staff at the interview station may honestly have no way of finding out.
#22
Join Date: Nov 2011
Posts: 22
My work is right nearby LAX so I already stopped by there again, and a nice officer was trying to be helpful but after I asked him for half an hour "could it be this? could it be that?" he honestly didn't seem to know. I am interested to hear anyone's experience in writing to the Ombudsman in clarifying their mysterious reasons.
Last edited by flyingpolarbear; May 20, 2013 at 9:11 pm
#23
Join Date: Dec 2007
Location: ORD
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Posts: 8,659
#24
A FlyerTalk Posting Legend
Join Date: Aug 2002
Location: NY Metro Area
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My first thought as well. I was talking to a guy a few years ago having some drinks (I had just met him, I was a professional colleague of his girlfriend) and in a discussion of travel hassles he mentioned he always gets full secondary screening. I asked if he knew why and he said it was because he had a pilots license. I processed this and then remembered that he had said earlier that he learned to fly while flying fighters for the US Navy. I asked if I was mistaken about the fact that US Navy fighter pilots undergo incredibly rigorous background and psychological testing prior to being put alone in the cockpit of an incredibly advanced and enormously dangerous weapons system. He laughed.
#25
Join Date: Nov 2011
Posts: 22
Other reasons why Global Entry has been revoked include being associated with or related to other persons who are on a watch list, suspicious travel patterns, using the GE kiosk incorrectly or retrying entry on another kiosk after one failed, not disclosing law infractions later expunged, and trying to evade inspection.
#26
FlyerTalk Evangelist
Join Date: Aug 2005
Location: Chicago
Posts: 11,513
Hmm, I went to Europe twice in one month, purchasing my airline tickets just a few days ahead of time. The first time because my father was critically ill and wanted to see me one more time. The second time to attend his funeral. Is it possible that personal travel twice to Europe on short notice in one month could be flagged as suspicious travel? Or I am stretching too far to think of possible reasons?
#27
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Join Date: Nov 1999
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You mention your father lived in Europe. Is or was he a citizen of a country that is still unfriendly or was unfriendly to the U.S. at any time? The "sins of the father" is one possible avenue?
#28
Join Date: Dec 2007
Location: ORD
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Posts: 8,659
If I am not mistaken, nowadays all European countries are close friends or allies to the US with the exception of RUSSIA
#29
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Join Date: Jun 2005
Posts: 38,410
It's not so much sins of the father as the fear of the use of family connections to apply pressure.
#30
Join Date: Aug 2006
Location: DCA / WAS
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I would suspect some kind of name confusion - or an outright error by Customs.