Go Back  FlyerTalk Forums > Travel&Dining > Travel Safety/Security > Trusted Travelers
Reload this Page >

Global Entry Procedures and Timelines of Applications and Renewals for UK citizens

Global Entry Procedures and Timelines of Applications and Renewals for UK citizens

Old Sep 28, 13, 4:12 am
  #46  
 
Join Date: Sep 2013
Programs: VS
Posts: 8
To add to my post just above this one. I arrived at the JFK Global Entry Enrollment Centre at approx 4.45 for a 6pm appointment.

There was a small waiting room and a sign in sheet which asked or name and appointment time and time of arrival. There was also a column on the sheet for walk in appointments. I would say it would be no problem at a time like that to get a walk in appointment.

The Global Rntry video was playing in that room. After about 5 minutes a CBP officer came in looked at the sheet and called me into the other room, where there were about 4 desks for interviews.

He did ask for my conditional approval letter and passport. Then the police certificate which just gets scanned and then photocopied and the original handed back.

He then asked had I ever travelled to Canada or Mexico and a couple of other questions from the original application.

Then fingerprints taken on the usual scanner device, a digital photo and then he said congratulations and welcome to Global Entry. He said my application would show as approved in a few hours.

Then I was taken to a training Global Entry kiosk in the room and got to give it a try.

He pointed out to be careful how you answer the status screen. There are a lot of Visa options there. He said look out specifically for WB for a business trip and WT for a pleasure trip. There are descriptions next to each but there is more than one business option. ESTA holders will always want WB or WT.

He reminded me to still keep my ESTA current.

The machine then printed two slips. One with a photo which gets handed to the customs officer and one you keep as proof of legal entry to the United States, as your passport will no longer get stamped.

He shook my hand and wished me a safe flight.

The office at JFK seems staffed by the same guards you see at the desks in the arrivals hall, but in here they seem very friendly and chatty.

As I was leaving by phone buzzed and when I checked it was the approval email coming in. So it didn't take long at all.

I was told that as I was not a US citizen I would not get the Global Entry card.


All in all a quick process with friendly staff

Last edited by ccarmock; Sep 28, 13 at 12:35 pm
ccarmock is offline  
Old Sep 28, 13, 4:26 am
  #47  
 
Join Date: Jun 2005
Location: UK
Programs: BD/BA G, VS G, SQ S, Hilton Honors D, IHG S/A, SPG G, CC G, Hertz PC
Posts: 3,697
Thanks for that, ccarmock, great to hear a first-hand account of the detail of the process. The walk-up arrangements are very useful to know of (and fit with a couple of reports in other blogs) - as log as my conditional approval comes through in the next month I've got lots of US airport visits on my TP run so should be OK! Shame no stamp in the passport any more - between that and the EU it'll be half-empty!
EDIflyer is offline  
Old Sep 28, 13, 4:30 am
  #48  
 
Join Date: Mar 2008
Location: North West, UK
Programs: BA GfL (GGL/CCR), Hilton Diamond
Posts: 1,899
I'm still waiting for my GOES application to be approved, but whilst I wait I'm going to ask a daft question!

So assuming I get an interview slot at JFK, or indeed if I want to chance my arm for a walk in appointment, how do I get to the JFK Global Entry Enrollment Centre?

Do I go through Immigration as normal then it's on the other side, or is it air side?
billinghamn is offline  
Old Sep 28, 13, 10:31 am
  #49  
 
Join Date: Sep 2013
Posts: 10
Hi

After originally putting in 1 digit wrong on my Driving licence number, I've now managed to actually loose the photo card part so Will have to apply for a new one, this is going to mean a new expiry date!

I can see them throwing me out of my interview when I get conditional approval at this rate!
gavvy is offline  
Old Sep 28, 13, 12:32 pm
  #50  
 
Join Date: Sep 2013
Programs: VS
Posts: 8
Originally Posted by billinghamn View Post
I'm still waiting for my GOES application to be approved, but whilst I wait I'm going to ask a daft question!

So assuming I get an interview slot at JFK, or indeed if I want to chance my arm for a walk in appointment, how do I get to the JFK Global Entry Enrollment Centre?

Do I go through Immigration as normal then it's on the other side, or is it air side?
I think unless it was a very peak time you will not have a problem with a walk in appointment at JFK they seem to be providing for that in their sign in process.

Remember to do what I did and take your ACRO certificate even if you still show as pending as mine changed to conditionally approved while I was in the US

Ok the JFK Global Entry Enrollment centre is on the arrivals level at JFK in Terminal 4

It is landside so you can get to it without needed to fly.

In the public area of the arrivals hall it is to the right hand side of the exit from the customs hall. Right hand side as you look back into the customs hall from the outside.

It's right on the same wall and there is a sign hanging outside.

As you go in turn left for the small waiting room. You actually enter the interview room first.

Originally Posted by gavvy View Post
Hi

After originally putting in 1 digit wrong on my Driving licence number, I've now managed to actually loose the photo card part so Will have to apply for a new one, this is going to mean a new expiry date!

I can see them throwing me out of my interview when I get conditional approval at this rate!
I really don't think this will be a problem. Initially he asked for my driving licence and then said oh no I don't need to see a UK licence that is just for US citizens, unless you also hold a US licence.

Last edited by TWA884; Jan 27, 19 at 8:34 am Reason: Merge consecutive posts by the same member; please use the multi-quote function. Thank you.
ccarmock is offline  
Old Sep 28, 13, 12:57 pm
  #51  
 
Join Date: Apr 2009
Location: WAS
Programs: AMEX Platinum, Global Entry, Priority Pass, SPG Gold, HHonors Gold
Posts: 1,593
Originally Posted by ccarmock View Post
It is landside so you can get to it without needed to fly.

In the public area of the arrivals hall it is to the right hand side of the exit from the customs hall. Right hand side as you look back into the customs hall from the outside.

It's right on the same wall and there is a sign hanging outside.
14940674 is offline  
Old Sep 28, 13, 4:26 pm
  #52  
 
Join Date: Jul 2002
Location: Cayman, San Diego, London
Programs: BA Lifetime Gold, AA 4MM Lifetime Platinum, Hilton Diamond, IHG Spire Amb, Bonvoy Lifetime Gold
Posts: 973
Originally Posted by Full Score View Post
UK citizen & passport:

Request to Larry for code: Aug 22, 10.43pm
Code received: 9 hours 11 mins later (WOW!)
ACRO certificate application mailed from California: Aug 23
Application receipt acknowledged: Aug 28
Certificate received in California: Sept 4 (Premium Service)
Global entry application submitted: Sept 4
Email received informing me that my status had changed: Sept 23, 9.12am
Letter on the GE website confirming conditional approval: Sept 23
Appointment made for interview at San Ysidro: Sept 27, 10am
Update: the "interview" lasted all of seven minutes. No video, no explanation, virtually no questions. Usual digital photo and fingerprints, the same as for entering the country. I had to wait until 11.05am (65 minutes late). As this particular office on the San Diego/Tijuana border deal mainly with Sentri and Nexus applications, they kept it very simple. The officer was friendly and polite, saying that I'd receive my card in 7-10 days time, contrary to others who have stated that UK citizens don't receive a card. The online GOES site still shows as Pending, though it is the weekend. Hopefully on Monday it will confirm what he told me verbally, i.e. I have been approved. YIPPIE!!!!!!
Full Score is offline  
Old Sep 28, 13, 4:45 pm
  #53  
 
Join Date: Sep 2013
Programs: VS
Posts: 8
Interesting I was told categorically I will not receive a card as they are for US Citizens only :-)
ccarmock is offline  
Old Sep 30, 13, 9:46 am
  #54  
 
Join Date: Sep 2013
Posts: 3
Just seen this online ............National parks and the capital's Smithsonian museums will be closed, pension and benefits cheques will be stopped and passport applications will not be processed.

If there's anyone else like me expecting an appointment after GOES application, we might be in for a bit of a wait. The shutdown goes into force at 12.01am on Tuesday. The last time the federal government shutdown was under President Bill Clinton, when services ground to a halt for 28 days between December 1995 and January 1996.

I'd think it will also affect interviews for the time being.
Logistinger is offline  
Old Sep 30, 13, 11:13 am
  #55  
 
Join Date: Apr 2009
Location: WAS
Programs: AMEX Platinum, Global Entry, Priority Pass, SPG Gold, HHonors Gold
Posts: 1,593
Originally Posted by Logistinger View Post
Just seen this online ............National parks and the capital's Smithsonian museums will be closed, pension and benefits cheques will be stopped and passport applications will not be processed.

If there's anyone else like me expecting an appointment after GOES application, we might be in for a bit of a wait. The shutdown goes into force at 12.01am on Tuesday. The last time the federal government shutdown was under President Bill Clinton, when services ground to a halt for 28 days between December 1995 and January 1996.

I'd think it will also affect interviews for the time being.
The interviews are conducted by CBP officers. Unlike the State Department employees who process passport applications, CBP officers are labeled as essential employees, so they will continue to work during the shutdown.
14940674 is offline  
Old Sep 30, 13, 4:30 pm
  #56  
 
Join Date: Dec 2004
Location: Miami Beach FL, Philadelphia PA, and Oxfordshire UK
Programs: BA Gold, AA Executive Platinum, PriorityPass, Global Entry, Marriott Platinum
Posts: 628
Just for those interested, I had my appointment this afternoon at MIA.
There were maybe 3 people in front of me when I arrived 10 mins before my appointment time.
After a 20 mins my name was called and I went into the room and the CBP officer asked for my documents. You are at a desk with 2 other desks where other people were being processed.

Then everything stopped. Computer systems down. All Global Entry nationally including kiosks had gone down.

I was asked to take a seat and wait. Officers came and went, more and more people arrived, but no sign of systems coming back.
After 3 hours waiting, people who had appointments for this afternoon were given letters saying we were able to come back any time for priority processing, and didn't need an appointment.

I will go back Wednesday morning, as they advised that tomorrow might not be a good day because of the government shut down.

As an aside, in case anyone is interested, MIA take walk ins. The officer said that walk ins are welcome between 3pm and 7pm and the wait time is approx 30-60 mins.

Fingers crossed mine goes through Wednesday am.
Jet Ranger is online now  
Old Sep 30, 13, 4:55 pm
  #57  
 
Join Date: Feb 2009
Location: London, Cayman Islands
Programs: AA EXP, BA GGL/CCR, AMEX Cent, HHonours Diamond, Marriott Tit, Hertz PC
Posts: 492
Ranger,
Most unfortunate situation there, good they have a way to expedite the rearranged interview. Website was down earlier for me and now there is an official message saying 'Unavailable due to maintenance'
sajgidda is offline  
Old Sep 30, 13, 8:55 pm
  #58  
 
Join Date: Jul 2002
Location: Cayman, San Diego, London
Programs: BA Lifetime Gold, AA 4MM Lifetime Platinum, Hilton Diamond, IHG Spire Amb, Bonvoy Lifetime Gold
Posts: 973
Final approval letter

UK citizen & passport - total process took 39 days from California.

Request to Larry for code: Aug 22, 10.43pm
Code received: 9 hours 11 mins later
ACRO certificate application mailed from California: Aug 23
Application receipt acknowledged: Aug 28
Certificate received in California: Sept 4 (Premium Service)
Global entry application submitted: Sept 4
Email received informing me that my status had changed: Sept 23, 9.12am
Letter on the GE website confirming conditional approval: Sept 23
Interview at San Ysidro: Sept 27, 10am. Verbal approval
Letter on the GE website confirming final approval: Sept 30, after phoning the local office at San Ysidro asking when my Email confirmation would arrive. NB GE cards are not issued to UK citizens. The letter reads:

Re: Your Global Entry program Membership #98xxxxxxx

Dear Sir:

We are pleased to inform you that your U. S. Customs and Border Protection (CBP), Global Entry program membership has been approved. You may use the program as soon as you receive and activate your new Global Entry card.

If you enrolled in Global Entry, you may begin using the kiosk immediately. Global Entry cards are only issued to Global Entry members who are U.S. citizens, Lawful Permanent Residents or Mexican Nationals (who are not current SENTRI members). Global Entry cards are not valid at the Global Entry kiosks.

Please visit globalentry.gov to review the program criteria for detail information.

As a reminder, you must closely adhere to the program requirements and any violation of law or regulation may lead to the revocation of your program participation, and could result in the issuance of a penalty, seizure action, or criminal prosecution. Please periodically review the program requirements provided during your enrollment interview.

Thank you for applying to the CBP's Trusted Traveler Programs. For more information regarding Global Entry, please contact an enrollment center nearest you, or visit globalentry.gov.

Respectfully,

XXXX
Director, Trusted Traveler Programs
U. S. Customs and Border Protection
Full Score is offline  
Old Oct 2, 13, 9:52 am
  #59  
 
Join Date: Mar 2008
Location: North West, UK
Programs: BA GfL (GGL/CCR), Hilton Diamond
Posts: 1,899
Request to Larry for code: 15 Aug 14:09
Code received: 15 Aug 19:39
ACRO certificate application mailed: 21 Aug
Application receipt acknowledged: 27 Aug
Certificate received: 04 Sep (Standard Service)
Global entry application submitted: 09 Sep
Email received informing me that my status had changed: NOT YET - STILL PENDING
Letter on the GE website confirming conditional approval: NOT YET - STILL PENDING
Appointment made for interview: NOT YET - STILL PENDING

I think I must be in a huge queue of brits with applications pending review. Based on progress reported by others who have now been conditionally approved, I would have thought I should be conditionally approved any day now...
billinghamn is offline  
Old Oct 2, 13, 10:34 am
  #60  
 
Join Date: Dec 2004
Location: Miami Beach FL, Philadelphia PA, and Oxfordshire UK
Programs: BA Gold, AA Executive Platinum, PriorityPass, Global Entry, Marriott Platinum
Posts: 628
So I went back to MIA this morning, as a walk in. I arrived at 10.45am, one person in line in front of me, and no one was being processed in the office, which you can see through the blinds separating the waiting room from the interview room. There were about 4 CBP officers in the office, having a good chinwag.

Eventually an officer came out with the clipboard and asked for names, and I handed over my special pass that said I was able to come any time due to the computer outage on Monday. No issue there.

Had my interview - I was standing at the desk about 20 mins. One thing I did notice is that UK and other foreign nationals take a lot longer to process. A Mexican guy standing next to me took about the same time as me. An American lady who came in after me, was finished before me.
I was asked about travel history to Canada and Mexico, why I come to the USA so much, how I support myself on the trips etc, why I have an address in the USA. Nothing too taxing.

Anyway, it all went through and I was approved as I stood at the desk. I got the email confirmation as I was walking out of the terminal.

Good luck to everyone else waiting...

(as an aside, the officer was adamant I would get a GE card, even though I know this isn't true for UKC's and you don't need one anyway).
Jet Ranger is online now  

Thread Tools
Search this Thread
Search Engine: