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Old Feb 22, 2022, 4:15 pm
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UK Citizens Global Entry Applications and Renewals Procedures & Timelines

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Old May 22, 2022, 4:56 pm
  #2116  
 
Join Date: Dec 2013
Location: Houston, TX
Posts: 104
Originally Posted by Jzlerner
Hey guys new to flyertalk.

I'm a British Citizen and plan on traveling on two occasions to the US this year and hopefully more within the next 5 years so I started the application for Global Entry.

As a UK citizen I had to first do a UK background check which was completed in a matter of hours. I have now submitted the GE application, including the UK reference number, a few hours ago. I was wondering if people who have done this process recently or even the regular GE application process would be able to describe to approximate wait time until conditional approval is received?

Also, if anyone has any experience with doing the interview on arrival and would be able to share details that would be appreciated. Is it done at border security? Or do I have to do a separate thing after passing through customs? And about that interview, what kind of things do they ask about and ask to see? Any appointment that needs to be scheduled? Nothing to hide, of course, just want to be prepared. Flying into JFK in about a month and hope to have it sorted and done then so that I can use pre-check on my way home a week later.

One more thing; once I receive a conditional approval, what is this actually used for? Will I be able to add my number and receive GE/pre-check or is this only valid after the interview?

Thanks
Happy to share my recent experience as a UK citizen living in the US. The UK background check code came within a few hours of application, and I submitted the GE application within the same day. I got my conditional approval notification about 7 weeks later (September-November 2021). I completed the Enrollment on Arrival process at Houston IAH. It was straightforward, but just took a while. The process was such that I had to join the regular immigration line for visa holders first. I was admitted by a CBP officer as usual, but I also mentioned that I wanted to complete the EoA interview.

After I had been processed, the officer escorted me over to the dedicated booths for EoA (at IAH there are 2, immediately next to the airline crew line at the far end of the hall). There were maybe around 8 or so people in front of me, and I had to wait about 30 minutes to get to the front of the GE EoA line. The "interview" took about 10 minutes. I was asked hardly anything, and it was more a case of the CBP agent tapping into his computer. When asked if I had any questions, I asked exactly what the process was for using the GE kiosks as this was not proactively explained. The GE EoA desks at IAH close at 8:00 PM I believe - I was one of the last to be let through that day.

I was assigned a PASS ID or "Known Traveler Number" with my conditional approval, but you cannot use it until you've completed enrollment. I was able to use GE a few weeks later, and my experience was flawless. Walked straight up to one of the kiosks. Only had to line up with the camera for a biometric photo and the system immediately recognized me. It prints two receipt slips for visa holders (make sure to take both). I then followed a dedicated lane to a GE CBP desk (no wait), handed over one of my slips, and I retained the other. I was asked if I was bringing any food in, and that was it. No passport stamp or check. TSA PreCheck is also a nice perk. The US airlines frequent flier programs allow you to save your KTN to your profile so that it automatically gets added to your bookings. However, for non-US airlines, you typically have to enter the KTN to each booking, as they don't have a place to save the number on your FF profile.
ABZSimy is offline  
Old May 23, 2022, 12:13 am
  #2117  
 
Join Date: Aug 2007
Location: Spitalfields, London
Programs: BA Gold, KFC 'The Colonel's Club' Palladium tier, Mucci des Visions Célestes du Nord-Pas-de-Calais
Posts: 2,327
Originally Posted by Jzlerner
Thanks for the response. I've read reviews recently, some saying anywhere from 3 months to a year and some more recent ones suggesting backlog had cleared up and could be approved in under 48h. Do you have recent experience with the process?
I’m a UK based UK passport holder and I applied on 4th March. I have heard nothing from CBP and it is still ‘pending review’ when I log in. I hope you get dealt with faster.
choosethedrew is online now  
Old May 27, 2022, 4:28 am
  #2118  
 
Join Date: May 2022
Posts: 1
I applied on 21st January 2022, my partner applied 10th Feb. He was conditionally approved 2 weeks ago and I’ve still got absolute silence. I’ve really upset someone haven’t I?
choosethedrew likes this.
Josette is offline  
Old Jun 2, 2022, 8:15 am
  #2119  
 
Join Date: Feb 2022
Location: Hampshire, U.K
Programs: BA Executive Club Silver (OWS), Priority Pass
Posts: 6
I reached out to CBP via the online webform as mine is still pending after about 4 1/2 months, as I was wondering whether some of the previously reported issues about "missing information" from the UK Home Office applied to my application.

Here's the (generic) response:
This is a general email, and we recognize that it may not address your specific situation. Please review the information below and reply directly to this email if this general information does not resolve your inquiry.
We are currently experiencing a backlog in processing. Processing times vary by applicant, but on average you can expect your application to be processed as follows:

• GE: 4 months
• NEXUS: 12-14 months
• SENTRI: 10 months
These are average times. Unfortunately, we cannot anticipate a date of completion for your specific application at this time.
So it looks like a 4 month wait time is quite average at the moment.
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Old Jun 4, 2022, 7:01 am
  #2120  
 
Join Date: Nov 2005
Location: UK
Programs: BA Gold
Posts: 592
Both myself and mrsendo have been waiting since 13 Feb, both UK passports. Next visit to the US is in 3 weeks time, was hoping to do enrolment on arrival , hope they get a bit of a shift on with it!
endoman is online now  
Old Jun 6, 2022, 5:51 pm
  #2121  
 
Join Date: May 2012
Location: Munich, Algarve, Sussex or S.F Bay Area
Programs: Mucci, BA Gold, A3*Gold, AA Plat, HH Gold, IHG Plat Amb, Marriott Plat
Posts: 4,163
I applied on Feb 28th and as of today have still heard zilch. This appears to not be a very efficient process. I‘m really getting it for TSA Pre since this is the only way for non US residents to get that.
Tafflyer is offline  
Old Jun 20, 2022, 6:39 am
  #2122  
 
Join Date: Jun 2022
Programs: BAEC Silver
Posts: 3
I applied for GE as a UK citizen, just wanted to give you some reference points:

Me and my partner applied on 21st and 22nd May respectively, travelling to the US on 21st June (tomorrow).
I was planning for the worst after reading through the post.
However, we got our conditional approval through this morning (20th June).

I also read a number of occasions here where conditional approvals were given just before travel so I'm not sure whether they prioritise with applicants' travel date
nomad.imt is offline  
Old Jun 20, 2022, 7:08 am
  #2123  
 
Join Date: May 2022
Posts: 501
Originally Posted by nomad.imt
I applied for GE as a UK citizen, just wanted to give you some reference points:

Me and my partner applied on 21st and 22nd May respectively, travelling to the US on 21st June (tomorrow).
I was planning for the worst after reading through the post.
However, we got our conditional approval through this morning (20th June).

I also read a number of occasions here where conditional approvals were given just before travel so I'm not sure whether they prioritise with applicants' travel date
​​​​​​My story:
UK citizen. Applied on 18th May. UK background check came in after about an hour. Still waiting for conditional approval. I was born in Jerusalem and travel to Israel frequently which may raise some flags with the whole Middle East situation. I'm flying into JFK in exactly a week. Very much hope I'll have the same luck as you and conditional approval a day or two before.

Can I ask, did you receive an email confirming the status change or you checked back manually? Was this a first time enrollment or a renewal. Also, assuming you are planning to do entry on arrival interview tomorrow please let us know how this goes and the steps/process involved.

Thanks
Edit: forgot to ask, I can't remember if they ask for next visit to US in the application. Do they do this to know when you're coming? Or do they know based of ESTA/airline info?
Jzlerner is offline  
Old Jun 20, 2022, 7:20 am
  #2124  
 
Join Date: Aug 2007
Location: Spitalfields, London
Programs: BA Gold, KFC 'The Colonel's Club' Palladium tier, Mucci des Visions Célestes du Nord-Pas-de-Calais
Posts: 2,327
Originally Posted by nomad.imt
I applied for GE as a UK citizen, just wanted to give you some reference points:

Me and my partner applied on 21st and 22nd May respectively, travelling to the US on 21st June (tomorrow).
I was planning for the worst after reading through the post.
However, we got our conditional approval through this morning (20th June).

I also read a number of occasions here where conditional approvals were given just before travel so I'm not sure whether they prioritise with applicants' travel date
Thanks, this is interesting and there does seem to be a pattern emerging here. My own situation will test this to the extreme, as I applied in early March but am next entering the US in early September - 6 months!
choosethedrew is online now  
Old Jun 20, 2022, 8:26 am
  #2125  
 
Join Date: Jun 2022
Programs: BAEC Silver
Posts: 3
Originally Posted by Jzlerner
​​​​​​My story:
UK citizen. Applied on 18th May. UK background check came in after about an hour. Still waiting for conditional approval. I was born in Jerusalem and travel to Israel frequently which may raise some flags with the whole Middle East situation. I'm flying into JFK in exactly a week. Very much hope I'll have the same luck as you and conditional approval a day or two before.

Can I ask, did you receive an email confirming the status change or you checked back manually? Was this a first time enrollment or a renewal. Also, assuming you are planning to do entry on arrival interview tomorrow please let us know how this goes and the steps/process involved.

Thanks
Edit: forgot to ask, I can't remember if they ask for next visit to US in the application. Do they do this to know when you're coming? Or do they know based of ESTA/airline info?
It just said there is a status change in the application.

I'm a first time enrollment.
I do intend to do Enrollment on Arrival and flying into SFO. Will share my experience on here.

I don't think they ask when the next visit is in the application.
They may have in it record if you applied for ESTA. Think they have arrival but I can't remember now.
I doubt they'll get info from airline.
nomad.imt is offline  
Old Jun 20, 2022, 8:52 am
  #2126  
 
Join Date: May 2022
Posts: 501
Originally Posted by nomad.imt
They may have in it record if you applied for ESTA. Think they have arrival but I can't remember now.
I doubt they'll get info from airline.
Thanks for the info. Just one point that I've picked up, ESTA is a 2 year long validity, no specific entry dates. The entry dates are provided to the US CBP by the airlines who then verify a valid ESTA is in effect. So I'm assuming that's how they know you're coming because the form and esta doesn't detail which dates

Originally Posted by choosethedrew
Thanks, this is interesting and there does seem to be a pattern emerging here. My own situation will test this to the extreme, as I applied in early March but am next entering the US in early September - 6 months!
The truth is seeing as you have to do an interview anyway and can't use it first time you land, there isn't any difference to having conditional approval now or the day before you fly. So it probably does make sense for them to shelf your application and deal with the upcoming entry ones and then get back to yours at a later date.

Last edited by TWA884; Jun 20, 2022 at 8:08 pm Reason: Merge consecutive posts by the same member; please use the multi-quote function. Thank you.
Jzlerner is offline  
Old Jun 20, 2022, 9:14 am
  #2127  
 
Join Date: Feb 2022
Location: Hampshire, U.K
Programs: BA Executive Club Silver (OWS), Priority Pass
Posts: 6
Originally Posted by Jzlerner
Thanks for the info. Just one point that I've picked up, ESTA is a 2 year long validity, no specific entry dates. The entry dates are provided to the US CBP by the airlines who then verify a valid ESTA is in effect. So I'm assuming that's how they know you're coming because the form and esta doesn't detail which dates
Yep, so the airlines would provide your “Secure Flight” data to DHS at 72 hours before departure which is probably at this point where the application gets flagged for them to review and approve as well as the usual checks for valid ESTA, or whether SSSS appears etc.

It’ll be interesting as I applied in January to see whether I end up hearing nothing until August and then conditionally approved just before my flight. I guess it is fairer to deal with those who have imminent travel first.

Last edited by benjc24; Jun 20, 2022 at 2:57 pm
benjc24 is offline  
Old Jun 20, 2022, 12:33 pm
  #2128  
 
Join Date: Nov 2005
Location: UK
Programs: BA Gold
Posts: 592
Originally Posted by endoman
Both myself and mrsendo have been waiting since 13 Feb, both UK passports. Next visit to the US is in 3 weeks time, was hoping to do enrolment on arrival , hope they get a bit of a shift on with it!
Still nothing through for us, fly in 2 days, looks like we will be waiting until next visit in October.
endoman is online now  
Old Jun 20, 2022, 12:46 pm
  #2129  
 
Join Date: May 2022
Posts: 501
Seems to be that people are receiving the conditional approval literally a day before their flight. Would you be able to update us tomorrow?
Jzlerner is offline  
Old Jun 21, 2022, 12:13 am
  #2130  
 
Join Date: Nov 2005
Location: UK
Programs: BA Gold
Posts: 592
Originally Posted by Jzlerner
Seems to be that people are receiving the conditional approval literally a day before their flight. Would you be able to update us tomorrow?
Yep, conditional approval now granted the day before the flight for both of us.
choosethedrew likes this.
endoman is online now  


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