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Global Entry Procedures and Timelines of Applications and Renewals for UK Citizens

Global Entry Procedures and Timelines of Applications and Renewals for UK Citizens

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Old May 18, 22, 11:19 am   -   Wikipost
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Old Jan 24, 22, 2:15 pm
  #2041  
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Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,453
Really is a perfect storm and a valuable lesson to back up these things. With things like this I also print out the personal key and additionally write it down in a little booklet I keep in a safe.

I am not sure you will get far with DHS email, but what you can do (a friend of mine did something similar a few years ago) is pop into the DHS GE interview office on your next trip and have them help you.

There are two kinds of people, those who back up and those who will.
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LondonElite is offline  
Old Jan 28, 22, 8:31 am
  #2042  
 
Join Date: Sep 2015
Location: Peterborough, UK
Programs: BA Silver; IHG Spire; Avis P+; Global Entry
Posts: 1,494
Originally Posted by AlanA View Post
Hi all,
I have a problem that Im hoping one of you may be able to help.
my iPad Pro died (charging port issue) and it had my login.gov authenticator and copy of conditional approval email.
I couldnt log in so only choice was to delete my login.gov account email and then re insert it.
problem us its asking for my global entry number, which I dont have, so Im stuck.
Ive emailed DHS for help but has anyone else been in this situation?
im hoping I dont have to start all over again
If you have an ESTA, it maybe on an there, just check your esta application and it may show
aidy is offline  
Old Jan 29, 22, 2:32 pm
  #2043  
 
Join Date: Mar 2004
Location: Warwickshire England
Posts: 633
Just checked my ESTA, it’s expiring this month, but no number apart from the esta application number on it.
loojs like I will have to ring the USA, as I’m not getting any response to my email. Not surprising really, with the amount they probably get…
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Old Jan 30, 22, 4:09 pm
  #2044  
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Join Date: Nov 2011
Location: Brighton. UK
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I'm seeing my full application on line from application last November.

Did you click 'view' on the 'authorisation approved' page where is shows name / application and passport numbers and expiry dates?

It's on the far right on the line that shows those details.
UKtravelbear is offline  
Old Jan 31, 22, 8:51 am
  #2045  
 
Join Date: Mar 2004
Location: Warwickshire England
Posts: 633
Right. Issue sorted.
in the end I rang the help line for outside the US phone number +1-202-325-8000.
pressed a few buttons to get to global entry help and wasthrough in 10 mins 1430 uk time
(good hold music by the way, Santana)
had to give my name, address, dob, city and county of birth, did that and was given my passid
easy in the end

thank you all for your help and advice.
passid now secreted in various places and types lol
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Old Feb 1, 22, 11:33 am
  #2046  
 
Join Date: Dec 2014
Location: UK
Programs: BA, U2+, SK, AF/KL, IHG, Hilton, others gathering dust...
Posts: 2,481
For a renewal, should you get the UKBF code before starting any of the renewal process on TTP site, or is there something you have to do on TTP before getting the UKBF code? Appreciate any insight.
Oaxaca is offline  
Old Feb 1, 22, 11:37 am
  #2047  
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Originally Posted by Oaxaca View Post
For a renewal, should you get the UKBF code before starting any of the renewal process on TTP site, or is there something you have to do on TTP before getting the UKBF code? Appreciate any insight.
just follow the process on the ttp site once you click on renew, i think it will prompt you to go off and get your uk code at a certain point.

the uk code usually comes within a day or two so there isn't much to be gained by going off and doing it first even if that does work.
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KARFA is offline  
Old Feb 2, 22, 9:42 am
  #2048  
 
Join Date: Mar 2012
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Originally Posted by KARFA View Post
just follow the process on the ttp site once you click on renew, i think it will prompt you to go off and get your uk code at a certain point.

the uk code usually comes within a day or two so there isn't much to be gained by going off and doing it first even if that does work.
Yup. This.

It very quickly gets to the 'enter your UK reference code to continue' part and you can go no further without it anyway.
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Old Feb 7, 22, 8:56 am
  #2049  
 
Join Date: Feb 2022
Posts: 17
Originally Posted by MatthewRob View Post
I wasnt travelling during COVID so forgot my GE was expired in May 2021 and missed clicking renew before it expired.

* British Citizen so got Border Force code less than 24 hours after applying on 7 Oct 21
* Applied for GE renewal 7 Oct 2021
* Travelled without GE entering US on 12/11, 19/11 and 28/12
* Received conditional approval 10 Jan 22 -- total of 95 days wait.

Now to schedule an interview. There are no remote Zoom interviews available. Best location looks to be Miami which has interviews available tomorrow. Some locations have interviews in March. Some have none. Will probably do on arrival on my next trip.
May I ask did your pass/trusted traveller id change with renewal? Also when you travelled while pending renewal did you enter your old PASS id into the esta form or not? Thanks your input
munchybunch is offline  
Old Feb 7, 22, 9:43 am
  #2050  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
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Originally Posted by munchybunch View Post
May I ask did your pass/trusted traveller id change with renewal? Also when you travelled while pending renewal did you enter your old PASS id into the esta form or not? Thanks your input
The PASS ID stays the same.
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Old Feb 11, 22, 1:33 am
  #2051  
 
Join Date: Jul 2006
Location: Glasgow, UK
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Posts: 2,005
My GE expired in Jan this year. I applied for renewal in November but application is still awaiting "conditional approval". As I understand it, due to the backlog I can continue to use my "expired" GE for a grace period of up to 48 months. Flying to the US next week for the first time since I ticked past the original expiry date so does anyone here have experience of actually entering with an expired GE similar to mine?
Captain Schmidt is offline  
Old Feb 11, 22, 12:20 pm
  #2052  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
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Originally Posted by Captain Schmidt View Post
My GE expired in Jan this year. I applied for renewal in November but application is still awaiting "conditional approval". As I understand it, due to the backlog I can continue to use my "expired" GE for a grace period of up to 48 months. Flying to the US next week for the first time since I ticked past the original expiry date so does anyone here have experience of actually entering with an expired GE similar to mine?
The official grace period is only 18 months (some members have reported receiving trusted travelers benefits for up to 24 months past their current expiration dates). Please refer to the following threads in the Trusted Travelers forum:
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Old Feb 11, 22, 4:12 pm
  #2053  
 
Join Date: Dec 2008
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Originally Posted by Captain Schmidt View Post
My GE expired in Jan this year. I applied for renewal in November but application is still awaiting "conditional approval". As I understand it, due to the backlog I can continue to use my "expired" GE for a grace period of up to 48 months. Flying to the US next week for the first time since I ticked past the original expiry date so does anyone here have experience of actually entering with an expired GE similar to mine?
Not sure where you get 48 months from?

When I log in and where it shows that my renewal is pending review, it clearly shows 24 months. (increased from 18)


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Old Feb 12, 22, 6:15 am
  #2054  
 
Join Date: Feb 2022
Posts: 17
Originally Posted by TWA884 View Post
The PASS ID stays the same.
Thanks for that i got a new application ID when I filled in my renewal so thought ?my new PASS ID would change to that. Also when applying for a new ESTA in the interim while waiting for the renewal would it be best to leave the PASS ID/Global entry section blank?
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Old Feb 12, 22, 4:28 pm
  #2055  
 
Join Date: Jul 2006
Location: Glasgow, UK
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Originally Posted by TWA884 View Post
The official grace period is only 18 months (some members have reported receiving trusted travelers benefits for up to 24 months past their current expiration dates). Please refer to the following threads in the Trusted Travelers forum:
Thanks, been through those threads, but the vast majority of posts in the first thread are US citizens - I'm really looking for an answer from another British citizen whose GE has expired who has then entered the US during the granted grace period (and my mistake it is indeed 24 months) to understand if there were any issues on entry. Anyway, I'm flying on Monday so will find out first hand.
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