The Consolidated CLEAR Information Thread (Locations, Promotions, Value)
Mar 20, 2018, 9:51 am
#526
Join Date: May 2005
Location: CLE
Programs: RA, UA MM 1k, AA EXP, Marriott LTP, Hyatt Plat, SPG100
Posts: 476
Clear at SFO, MCO, and LAS are life savers and worth every penny every year. DFW is totally pointless and should just be shut down if that's the way they want to run it.
Mar 20, 2018, 10:29 am
#527
Join Date: Aug 2005
Location: North of 90° S
Programs: B6 Mosaic, WN A-List
Posts: 565
If you are not a US citizen and/or don't want to take your ID out to show it has value aside from a quicker line.
Mar 20, 2018, 10:40 am
#528
Join Date: Dec 2006
Location: SNA
Programs: Bonvoy LTTE/AMB, AmEx Plat, National EE, WN A-List, CLEAR+, Covid-19
Posts: 4,964
SJC, especially during the morning rush, is another of those airports where CLEAR definitely supplements PreCheck. They even cut you into the PC security line and walk your docs to the TDC for you while you continue to stay in line.
(I have yet to use CLEAR on "Dog and Pony Show" days, so I'm not sure if I get to bypass all that silliness as well yet.)
(I have yet to use CLEAR on "Dog and Pony Show" days, so I'm not sure if I get to bypass all that silliness as well yet.)
Mar 20, 2018, 9:30 pm
#529
Join Date: Mar 2010
Location: SNA
Posts: 410
I've only had CLEAR for a few weeks, but it's already saved me serious time at SFO and DEN. I fly through DEN all the time, and the Pre Check lines there are regularly quite long. And in the scheme of things, the cost of the CLEAR membership with the Delta discount is so minuscule I can't imagine not having it at this point. I'm just mad at myself for waiting so long to get it.
But obviously if it is't available or useful at the airports you go through, it's a waste.
But obviously if it is't available or useful at the airports you go through, it's a waste.
Mar 20, 2018, 10:43 pm
#530
FlyerTalk Evangelist
Join Date: Jul 2008
Location: IAH
Programs: DL DM, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
Posts: 12,790
My 2 month free trial has ended and CLEAR charged me the $179 fee automatically without sending an email 30 days in advance, which their own T&Cs say they do. 
I'm now going to chase them for a refund.
Personally I thought it was a neat service but its airport coverage is too limited for me to find enough value in it, even at the reduced price for Delta elites/CC holders. I used it at SFO, LGA, and DTW over my 2 months. Hell even here at IAH CLEAR is only at one checkpoint in Terminal A, and that checkpoint doesn't even have Precheck (there are 2 in Terminal A, 1 has Pre and 1 doesn't). If my travel picks up to require more visits to DEN, ATL, and places where even Pre can be a mess I'd probably re-enroll.
I'm now going to chase them for a refund.Personally I thought it was a neat service but its airport coverage is too limited for me to find enough value in it, even at the reduced price for Delta elites/CC holders. I used it at SFO, LGA, and DTW over my 2 months. Hell even here at IAH CLEAR is only at one checkpoint in Terminal A, and that checkpoint doesn't even have Precheck (there are 2 in Terminal A, 1 has Pre and 1 doesn't). If my travel picks up to require more visits to DEN, ATL, and places where even Pre can be a mess I'd probably re-enroll.
Mar 20, 2018, 11:54 pm
#531
Join Date: Oct 2000
Location: SEA, or BOS, or MUC, or other places (probably connecting). "Detroit, Michigan is in the Eastern time zone."
Programs: DL PM/1MM, AS 100K, NEXUS/GE, CLEAR, Bonvoy Platinum, Hilton Gold
Posts: 1,201
Looking at my (already flown + currently booked) 2018 travel, 14 of 20 (70%) journey segments have CLEAR. The only origin airports that don't have it are BOS (which I'm hoping gets it someday as a DL focus city), YOW (since it's not even in the US), and MSN (too small). If BOS had it, I'd be at 18 of 20 for a 90% hit rate. That's a bunch of departures from SEA plus trips coming back from DTW, MSP, DEN, SFO, and SJC.
Mar 25, 2018, 3:15 pm
#532
Join Date: Jun 2005
Location: DCA
Programs: AA PPro, Mariott Ambassador, B6 Mosaic, SBUX Gold, Best Buy Elite
Posts: 1,838
Twice in the last week I had to show my ID and get my boarding pass scanned at the TSA podium. The Clear rep told me something like 1/4 are having to do this. Anyone else experience this ?
Mar 25, 2018, 3:59 pm
#533
Join Date: Dec 2006
Location: SNA
Programs: Bonvoy LTTE/AMB, AmEx Plat, National EE, WN A-List, CLEAR+, Covid-19
Posts: 4,964
Twice at SJC. Didn't have to get out of line in PC, the CLEAR reps walked my phone and ID up.
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Last edited by TWA884; Mar 25, 2018 at 8:32 pm Reason: Opinion/commentary better left for the Checkpoints and Borders Policy Debate forum
Mar 25, 2018, 4:08 pm
#534
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,926
Also may not have 100% understood but it sounded like rescans are more likely (or exclusively?) requested for mobile BPs instead of paper. I've never paid attention to any potential correlation before so can't remember how plausible this is.
Mar 28, 2018, 9:25 am
#535
Join Date: Sep 2012
Location: MCO
Programs: AA ExPlt, AAdmirals Club, Hilton Diamond
Posts: 47
Anyone else have trouble with Clear at MCO. At MCO the id check is long, but so is line for security AFTER id check. Clear used to take you direct to front of security (which is what they promise). BUT last time I used clear at MCO, just bypassed id line and had to stand in LONG security line. Anyone else have this? Thoughts? THANK YOU!
Mar 28, 2018, 10:02 am
#536
Join Date: Jul 2000
Posts: 3,746
Similar at SFO recently. Got me past the ID check (which is 95% of the way there), but not to the head of the fairly small line after the ID check.
I suspect negative feedback from other passengers would be higher if you take a CLEAR customer to the front of a post-ID check line rather than just taking the CLEAR customer past the ID check. When you take someone past the ID check, you are taking them past a step that they can skip - the ID check. If you take someone to the front of the line after the ID check, they are basically cutting into the line for the same security check that all of the other passengers have to pass.
I suspect negative feedback from other passengers would be higher if you take a CLEAR customer to the front of a post-ID check line rather than just taking the CLEAR customer past the ID check. When you take someone past the ID check, you are taking them past a step that they can skip - the ID check. If you take someone to the front of the line after the ID check, they are basically cutting into the line for the same security check that all of the other passengers have to pass.
Anyone else have trouble with Clear at MCO. At MCO the id check is long, but so is line for security AFTER id check. Clear used to take you direct to front of security (which is what they promise). BUT last time I used clear at MCO, just bypassed id line and had to stand in LONG security line. Anyone else have this? Thoughts? THANK YOU!
Mar 28, 2018, 12:24 pm
#537
Join Date: Jul 2005
Location: SFO/SEA
Programs: Amex Biz Cent, Marriott LTP, Avis PC, Hilton Owners Diamond, AS MVP
Posts: 3,380
Similar at SFO recently. Got me past the ID check (which is 95% of the way there), but not to the head of the fairly small line after the ID check.
I suspect negative feedback from other passengers would be higher if you take a CLEAR customer to the front of a post-ID check line rather than just taking the CLEAR customer past the ID check. When you take someone past the ID check, you are taking them past a step that they can skip - the ID check. If you take someone to the front of the line after the ID check, they are basically cutting into the line for the same security check that all of the other passengers have to pass.
I suspect negative feedback from other passengers would be higher if you take a CLEAR customer to the front of a post-ID check line rather than just taking the CLEAR customer past the ID check. When you take someone past the ID check, you are taking them past a step that they can skip - the ID check. If you take someone to the front of the line after the ID check, they are basically cutting into the line for the same security check that all of the other passengers have to pass.
I sincerely hope they aren't making these decisions based upon negative feedback from other passengers (i.e., non-CLEAR members) -- why should randoms have a say in how CLEAR processes their paying members?
Mar 28, 2018, 12:28 pm
#538
Join Date: Jul 2000
Posts: 3,746
Because if CLEAR is pissing off non-CLEAR members on a regular basis, who then complain to the airport(s), in theory it could pressure airports not to renew the CLEAR contract.
CLEAR got its head in the tent by initially promoting itself as a trusted traveler service, with plans for lighter checks before TSA-Pre. The trusted traveler thing never happened, but by then CLEAR had wormed its way into various airports.
If it had started out as simply a line-cutting service, it might never have gotten approval.
CLEAR got its head in the tent by initially promoting itself as a trusted traveler service, with plans for lighter checks before TSA-Pre. The trusted traveler thing never happened, but by then CLEAR had wormed its way into various airports.
If it had started out as simply a line-cutting service, it might never have gotten approval.
Mar 28, 2018, 1:43 pm
#539
Join Date: Dec 2006
Location: SNA
Programs: Bonvoy LTTE/AMB, AmEx Plat, National EE, WN A-List, CLEAR+, Covid-19
Posts: 4,964
They still do that @ SJC (as of last week, anyway). They'll bump me straight to the X-Ray table in the PreCheck line then walk my BP/Phone (and lately, ID) over to the TDC for me so I don't lose my place.
Mar 29, 2018, 10:17 am
#540
Join Date: Sep 2014
Posts: 66
Anyone else have trouble with Clear at MCO. At MCO the id check is long, but so is line for security AFTER id check. Clear used to take you direct to front of security (which is what they promise). BUT last time I used clear at MCO, just bypassed id line and had to stand in LONG security line. Anyone else have this? Thoughts? THANK YOU!