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NEXUS First Time Applications Information and Processing Timelines

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Old Mar 6, 2017, 1:27 pm
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Last edit by: seawolf
CBSA published NEXUS processing times to get to conditional approval can be found here. The most recently published processing time is below, along with a short history of recent official published times. A longer history of published wait times is here, via the Internet Archive Wayback machine. Please post your personal experiences below in the thread. All posts are appreciated. Thank you/Merci!

5 business days as of 2020-04-29
30 business days as of 2020-02-17
39 business days as of 2019-10-07
40 business days as of 2019-08-28
25 business days as of 2019-04-11


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NEXUS First Time Applications Information and Processing Timelines

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Old Sep 4, 2017, 9:21 am
  #1426  
 
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Originally Posted by Pseudo Nim
Called the processing office, they took down my info, later that day, application status changed to "approved".
Often times it is caused by someone forgetting to click "approve". Calling your processing office is the solution.
1KChinito is offline  
Old Sep 4, 2017, 9:53 am
  #1427  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,626
Exclamation Moderator's Action

This thread is about the processing time for first time NEXUS applicants.

Applications to replace existing Global Entry memberships with NEXUS are handled differently than applying for NEXUS for the first time or renewing it. All aspects of that process - including timelines - are discussed in the following thread:
Several recent posts were moved to that thread.

Thank you for understanding,

TWA884
Travel Safety/Security co-moderator

Last edited by TWA884; Sep 4, 2017 at 3:49 pm Reason: Clarification
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Old Sep 5, 2017, 12:43 pm
  #1428  
 
Join Date: Sep 2017
Posts: 3
Application Submission ( online GOES) : 08/22/17
Pending Review
abhiis is offline  
Old Sep 5, 2017, 6:09 pm
  #1429  
 
Join Date: Aug 2012
Programs: AC E35K, NEXUS
Posts: 4,368
To conclude the story:

Submitted online GOES 24 July
Cond. App. 14 Aug
Interview 26 Aug. (Fort Erie)
PASSID number on GOES same day
Used Global Entry to enter US via preclearance on 2 Sept. although name had to be typed in - did not read in from passport.
Card delivered by Canada Post 5 Sept. (6th business day after appointment)
flyquiet is offline  
Old Sep 6, 2017, 8:43 pm
  #1430  
Original Member
 
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,636
Originally Posted by flyquiet
To conclude the story:

Submitted online GOES 24 July
Cond. App. 14 Aug
Interview 26 Aug. (Fort Erie)
PASSID number on GOES same day
Used Global Entry to enter US via preclearance on 2 Sept. although name had to be typed in - did not read in from passport.
Card delivered by Canada Post 5 Sept. (6th business day after appointment)
Good to hear processing time to get to conditional approval is speeding up again.

Last edited by seawolf; Sep 6, 2017 at 8:51 pm
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Old Sep 6, 2017, 9:02 pm
  #1431  
 
Join Date: Jul 2017
Posts: 10
Originally Posted by seawolf
Good to hear processing time to get to conditional approval is speeding up again.


This is not my case... because I submitted by GOES site in June 6 and it's still in pending review...
Myrtlebeach is offline  
Old Sep 7, 2017, 8:53 am
  #1432  
 
Join Date: Aug 2012
Programs: AC E35K, NEXUS
Posts: 4,368
My theory about Mr. FQ's quick processing (quicker than my renewal, I think) is that he has both passports, and his US passport was just renewed within the previous month, so both countries already have a certain amount of their own fresh data about him.
I agree there can also be luck involved, e.g., just making it into a batch for processing.
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Old Sep 7, 2017, 2:34 pm
  #1433  
 
Join Date: Aug 2017
Posts: 6
GOES phone number

Originally Posted by Follow Your Bliss
I can't believe how long this process is taking. They still haven't made a decision. I called a couple of days ago to check on my application and they said to give it another month.
What's the phone number to call to follow up on the application? I couldn't find it anywhere.
canaveral is offline  
Old Sep 7, 2017, 5:24 pm
  #1434  
 
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Originally Posted by canaveral
What's the phone number to call to follow up on the application? I couldn't find it anywhere.
Welcome to FT. 877-227-5511.

https://www.cbp.gov/contact
canaveral likes this.
1KChinito is offline  
Old Sep 8, 2017, 1:08 am
  #1435  
 
Join Date: Jul 2017
Posts: 4
Applied: late March, 2017 (Paper)
Credit Card Charged: May 18, 2017
Conditional Approval: August 29, 2017
(After I called again that morning to ask what was taking so long, it was approved on GOES within 2 hours. The officer I spoke to that day decided to actually look into the situation and contact the US to formally inquire about the delay. Who knows how much longer I would have had to wait without her assistance. Super appreciative for her help.)
Interview: September 05, 2017 - Blaine
Approved: September 07, 2017
Card arrived:
Follow Your Bliss is offline  
Old Sep 8, 2017, 10:31 pm
  #1436  
 
Join Date: Sep 2017
Posts: 4
Applied in person: August 25, 2017
Charged: August 29, 2017
Conditionally approved: September 2, 2017
Initial Interview: October 19, 2017 (YUL)
Approved: October 19, 2017
Card Arrived: October 27, 2017


8 days processing for a new application, have I broken a record?

Last edited by Salaman; Oct 29, 2017 at 12:18 am
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Old Sep 8, 2017, 10:59 pm
  #1437  
 
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Originally Posted by Salaman
Applied in person: August 25, 2017
Charged: August 29, 2017
Conditionally approved: September 2, 2017

8 days processing for a new application, have I broken a record?
Welcome to FT. Did not know you can apply in person.
1KChinito is offline  
Old Sep 8, 2017, 11:41 pm
  #1438  
 
Join Date: Sep 2017
Posts: 4
Originally Posted by 1KChinito
Welcome to FT. Did not know you can apply in person.
Thanks.

I just dropped off my papers instead of mailing them at the Montreal processing centre, since I'm always near it and I figured it'd save me the postage effort: http://www.cbsa-asfc.gc.ca/prog/nexu...l#_Application
Salaman is offline  
Old Sep 15, 2017, 2:00 pm
  #1439  
 
Join Date: Aug 2017
Posts: 6
Applied online on August 15th
Conditionally approved on September 15th
First interview available December 5th

I applied with my wife and my two little boys, I'm hoping they get approved soon so I can get their appointment booked. We have a trip on December 23.

Last edited by canaveral; Sep 19, 2017 at 9:06 am
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Old Sep 15, 2017, 2:06 pm
  #1440  
 
Join Date: Sep 2017
Posts: 1
Originally Posted by Myrtlebeach
My son application:

Applied(initial): 6/06/2017
Conditional Approval: 7/19/2017
Initial Interview: 8/08/2017 Champlain, New York
Approved: 8/08/2017
Card Arrived: 8/16/2017

My wife application:

Applied(initial): 6/06/2017
Conditional Approval: 7/27/2017
Initial Interview: 8/08/2017 Champlain, New York
Approved: 8/08/2017
Card Arrived: 8/16/2017

My application:

Applied(initial): 6/06/2017
Conditional Approval:
Initial Interview:
Approved:
Card Arrived:

I'm still waiting I don't know what's happen...

Hi,


I am in almost the same situation as you are.
We sent our paper request at the beginning of June 2017, my wife's and two children applications were conditionally approved in about a month or so but mine is still pending... I tried to call them in the late august, they told me that US side is holding my application, they said it is normal and there is nothing to worry about. But it already 3 + months of waiting and no results yet
serge_k is offline  


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