Mar 6, 2017, 1:27 pm
Last edit by: seawolf
CBSA published NEXUS processing times to get to conditional approval can be found here. The most recently published processing time is below, along with a short history of recent official published times. A longer history of published wait times is here, via the Internet Archive Wayback machine. Please post your personal experiences below in the thread. All posts are appreciated. Thank you/Merci!
5 business days as of 2020-04-29
30 business days as of 2020-02-17
39 business days as of 2019-10-07
40 business days as of 2019-08-28
25 business days as of 2019-04-11
5 business days as of 2020-04-29
30 business days as of 2020-02-17
39 business days as of 2019-10-07
40 business days as of 2019-08-28
25 business days as of 2019-04-11
NEXUS First Time Applications Information and Processing Timelines
Sep 16, 2017, 1:34 pm
#1441
Join Date: Jun 2004
Location: Surprise, AZ
Programs: AA EXP, Marriott Gold, HiltonHonors Diamond, National Executive Elite
Posts: 18
Applied: late March, 2017 (Paper)
Credit Card Charged: May 18, 2017
Conditional Approval: August 29, 2017
(After I called again that morning to ask what was taking so long, it was approved on GOES within 2 hours. The officer I spoke to that day decided to actually look into the situation and contact the US to formally inquire about the delay. Who knows how much longer I would have had to wait without her assistance. Super appreciative for her help.)
Interview: September 05, 2017 - Blaine
Approved: September 07, 2017
Card arrived:
Credit Card Charged: May 18, 2017
Conditional Approval: August 29, 2017
(After I called again that morning to ask what was taking so long, it was approved on GOES within 2 hours. The officer I spoke to that day decided to actually look into the situation and contact the US to formally inquire about the delay. Who knows how much longer I would have had to wait without her assistance. Super appreciative for her help.)
Interview: September 05, 2017 - Blaine
Approved: September 07, 2017
Card arrived:
Who did you call ? the us cbp or canadian? i have a similar situation..
thx!
riquo
Sep 16, 2017, 4:06 pm
#1442
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 6,924
Sep 16, 2017, 6:47 pm
#1443
Join Date: Aug 2017
Programs: AAdvantage, United MC, Delta SkyMiles
Posts: 5
Applied online (initial): August 18, 2017
Conditional approval: September 14, 2017
Initial Interview at YYZ: September 16, 2017
Approved: September 16, 2017
Card arrived: September 25, 2017
Anybody from YYZ, how long did it take for your card to be delivered? Are you able to use Global Entry in YYZ or do you have to use the NEXUS machines (I assume these are different)?
Conditional approval: September 14, 2017
Initial Interview at YYZ: September 16, 2017
Approved: September 16, 2017
Card arrived: September 25, 2017
Anybody from YYZ, how long did it take for your card to be delivered? Are you able to use Global Entry in YYZ or do you have to use the NEXUS machines (I assume these are different)?
Last edited by mrnolancraig; Sep 25, 2017 at 4:23 pm
Sep 16, 2017, 11:41 pm
#1444
Join Date: Nov 2009
Location: LAS/GRU/DUB
Programs: Amex, JPMR, Nexus
Posts: 365
Applied online (initial): August 18, 2017
Conditional approval: September 14, 2017
Initial Interview at YYZ: September 16, 2017
Approved: September 16, 2017
Card arrived:
Anybody from YYZ, how long did it take for your card to be delivered? Are you able to use Global Entry in YYZ or do you have to use the NEXUS machines (I assume these are different)?
Conditional approval: September 14, 2017
Initial Interview at YYZ: September 16, 2017
Approved: September 16, 2017
Card arrived:
Anybody from YYZ, how long did it take for your card to be delivered? Are you able to use Global Entry in YYZ or do you have to use the NEXUS machines (I assume these are different)?
Sep 17, 2017, 9:45 am
#1445
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Applied online (initial): August 18, 2017
Conditional approval: September 14, 2017
Initial Interview at YYZ: September 16, 2017
Approved: September 16, 2017
Card arrived:
Anybody from YYZ, how long did it take for your card to be delivered? Are you able to use Global Entry in YYZ or do you have to use the NEXUS machines (I assume these are different)?
Conditional approval: September 14, 2017
Initial Interview at YYZ: September 16, 2017
Approved: September 16, 2017
Card arrived:
Anybody from YYZ, how long did it take for your card to be delivered? Are you able to use Global Entry in YYZ or do you have to use the NEXUS machines (I assume these are different)?
Sep 17, 2017, 12:56 pm
#1446
Join Date: Jul 2017
Posts: 4
My major delay was in getting conditionally approved. I called the Canadians and Americans multiple times and kept getting told to just wait. Fortunately, however, when I called the Canadian number, 1-800-842-7647, for Residents of Ontario and the United States, I finally got someone who was willing to look into the situation and it was resolved, and I was approved, within about 2 hours. Good luck!
Sep 19, 2017, 1:48 pm
#1447
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,631
Moderator's Action
A recent question and a response about NEXUS interviews for a family of four and having several of them interviewed as walk-ups during the first scheduled interview were moved to the following thread:
Please keep this thread for application timelines only.
Thank you,
TWA884
Travel Safety/Security co-moderator
Please keep this thread for application timelines only.
Thank you,
TWA884
Travel Safety/Security co-moderator
Sep 22, 2017, 3:12 pm
#1448
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,631
Moderator's Action
A recent question about the difference between NEXUS and Global Entry and a response were moved to the following thread:
TWA884
Travel Safety/Security co-moderator
TWA884
Travel Safety/Security co-moderator
Oct 3, 2017, 10:59 am
#1450
Join Date: Aug 2017
Posts: 6
By constantly checking the rescheduling interview option I was able to move ahead my interview to September 28th, and the wife's and kids to Oct 13th. I was approved, and I'm still waiting for my card. ^^^
Oct 5, 2017, 8:15 pm
#1451
Join Date: Mar 2013
Posts: 1
Initial applications for both my wife and me
Applied online: August 29, 2017
Conditional approval: October 5, 2017
Interview scheduled for: October 10, 2017
I could have scheduled it for the 5th, but was afraid that we wouldn't make it in time, plus the wife is out of town. She was on her way out, when I realized that we'd been approved. I tried to get her to hop off her Amtrak and catch a bus right back to town. ������ She told me, in no uncertain terms, that wasn't happening. Next best option is the 10th!
Applied online: August 29, 2017
Conditional approval: October 5, 2017
Interview scheduled for: October 10, 2017
I could have scheduled it for the 5th, but was afraid that we wouldn't make it in time, plus the wife is out of town. She was on her way out, when I realized that we'd been approved. I tried to get her to hop off her Amtrak and catch a bus right back to town. ������ She told me, in no uncertain terms, that wasn't happening. Next best option is the 10th!
Oct 6, 2017, 12:18 pm
#1452
Join Date: Aug 2017
Posts: 177
365 day limit for interview after conditional approval
As part of the change from GOES to TTP, CBP is now enforcing a 365-day maximum limit by which the applicant must actually interview (and provide follow-up documents about criminal charges, etc.?) after receiving conditional approval.
Previously, as long as the applicant used the interview scheduling tool within 120 days of receiving conditional approval, they could continuously reschedule, presumably out into eternity.
The 120-day limit for first picking a date seems to have been eliminated.
More discussion is here:
Significant changes/additions in GE, NEXUS, SENTRI app procedures with new TTP site
Previously, as long as the applicant used the interview scheduling tool within 120 days of receiving conditional approval, they could continuously reschedule, presumably out into eternity.
The 120-day limit for first picking a date seems to have been eliminated.
More discussion is here:
Significant changes/additions in GE, NEXUS, SENTRI app procedures with new TTP site
Last edited by Newbie2FT; Oct 19, 2017 at 1:31 pm Reason: URL again
Oct 7, 2017, 8:12 am
#1454
Join Date: May 2015
Location: EXT, sometimes NYC/LON/YQT
Programs: Aeroplan, SPG/Marriott, Radisson Rewards
Posts: 774
Applied(initial): 21 July 2017
Conditional Approval:
Initial Interview:
Approved:
Card Arrived:
Has been pending review for 55 business days now... at what point to I phone in to find out what's up?
Conditional Approval:
Initial Interview:
Approved:
Card Arrived:
Has been pending review for 55 business days now... at what point to I phone in to find out what's up?
Oct 9, 2017, 8:00 pm
#1455
Join Date: Jul 2017
Posts: 10
Conditional Approval:
Initial Interview:
Approved:
Card Arrived:
Nothing again, I called them and they said maybe up to 5 months you have to wait...