Mar 6, 2017, 1:27 pm
Last edit by: seawolf
CBSA published NEXUS processing times to get to conditional approval can be found here. The most recently published processing time is below, along with a short history of recent official published times. A longer history of published wait times is here, via the Internet Archive Wayback machine. Please post your personal experiences below in the thread. All posts are appreciated. Thank you/Merci!
5 business days as of 2020-04-29
30 business days as of 2020-02-17
39 business days as of 2019-10-07
40 business days as of 2019-08-28
25 business days as of 2019-04-11
5 business days as of 2020-04-29
30 business days as of 2020-02-17
39 business days as of 2019-10-07
40 business days as of 2019-08-28
25 business days as of 2019-04-11
NEXUS First Time Applications Information and Processing Timelines
Feb 10, 2014, 1:21 pm
#226
Join Date: Nov 2013
Location: PHL
Programs: AA - Plat, HHonors - Diamond, IHG - Plat, Marriott - Gold, National - Exec, Amtrak - Select, NEXUS
Posts: 1,075
There needs to be some sort of supervisory override "now that the problem is fixed" and my approval should be forthcoming with no further action required on my end. I was told this has happened in the past and all were aware of the issue.
Now this all sounds to me like a story to protect OPSEC, but the moral is that within 15 seconds after asking my PASS ID it was clear to me the issue was obvious to the officer I was speaking with and I was assured I am good to go shortly.
Feb 10, 2014, 4:38 pm
#227
Join Date: Feb 2014
Posts: 18
First, thanks for all of the information everyone has provided. Reading this forum has really helped understand the process.
I applied on January 5th and got approval this morning. The first available appointment in Seattle was June 26th. I booked that and then checked back, The appointment available is August 15th.
Do I just need to check back constantly to see if the dates change? I saw workertraveler got an interview in February.
I apologize if I should have read all 12 pages of the thread. I read quite a bit of it when I started this process but don't remember how you get new dates for appointments.
I applied on January 5th and got approval this morning. The first available appointment in Seattle was June 26th. I booked that and then checked back, The appointment available is August 15th.
Do I just need to check back constantly to see if the dates change? I saw workertraveler got an interview in February.
I apologize if I should have read all 12 pages of the thread. I read quite a bit of it when I started this process but don't remember how you get new dates for appointments.
I had my interview today (as originally scheduled) and got the approval email on my drive back to work.
Feb 11, 2014, 10:15 pm
#228
Join Date: Feb 2014
Posts: 20
My experience is quite different.
I am a Canadian Permanent Resident and I applied using the paper form to the Canadian CBSA. I hand-delivered my application form on Dec 9 (their Montreal offices are just around the corner from my office), the payment was taken on Dec 27 (I guess some Christmas delay). I called on Feb 10, got an answering machine and left a message. They called me back after a couple of hours (I was in a meeting and they left a message saying that my Canadian and US clearance arrived on Jan 29, but that it will take 3-4 weeks to receive a letter allowing me to make an appointment.
I don't know what to think: 3-4 weeks for sending a letter, after the approval has been given by both Canada and the US, sounds like an awfully long time. Maybe they are going to send a paper letter instead of an email, given that the process was started that way, but it still feels quite strange.
Did anyone have a similar experience? Any suggestions?
I am a Canadian Permanent Resident and I applied using the paper form to the Canadian CBSA. I hand-delivered my application form on Dec 9 (their Montreal offices are just around the corner from my office), the payment was taken on Dec 27 (I guess some Christmas delay). I called on Feb 10, got an answering machine and left a message. They called me back after a couple of hours (I was in a meeting and they left a message saying that my Canadian and US clearance arrived on Jan 29, but that it will take 3-4 weeks to receive a letter allowing me to make an appointment.
I don't know what to think: 3-4 weeks for sending a letter, after the approval has been given by both Canada and the US, sounds like an awfully long time. Maybe they are going to send a paper letter instead of an email, given that the process was started that way, but it still feels quite strange.
Did anyone have a similar experience? Any suggestions?
Feb 12, 2014, 12:27 pm
#229
Join Date: Jan 2014
Posts: 11
My experience is quite different.
I am a Canadian Permanent Resident and I applied using the paper form to the Canadian CBSA. I hand-delivered my application form on Dec 9 (their Montreal offices are just around the corner from my office), the payment was taken on Dec 27 (I guess some Christmas delay). I called on Feb 10, got an answering machine and left a message. They called me back after a couple of hours (I was in a meeting and they left a message saying that my Canadian and US clearance arrived on Jan 29, but that it will take 3-4 weeks to receive a letter allowing me to make an appointment.
I don't know what to think: 3-4 weeks for sending a letter, after the approval has been given by both Canada and the US, sounds like an awfully long time. Maybe they are going to send a paper letter instead of an email, given that the process was started that way, but it still feels quite strange.
Did anyone have a similar experience? Any suggestions?
I am a Canadian Permanent Resident and I applied using the paper form to the Canadian CBSA. I hand-delivered my application form on Dec 9 (their Montreal offices are just around the corner from my office), the payment was taken on Dec 27 (I guess some Christmas delay). I called on Feb 10, got an answering machine and left a message. They called me back after a couple of hours (I was in a meeting and they left a message saying that my Canadian and US clearance arrived on Jan 29, but that it will take 3-4 weeks to receive a letter allowing me to make an appointment.
I don't know what to think: 3-4 weeks for sending a letter, after the approval has been given by both Canada and the US, sounds like an awfully long time. Maybe they are going to send a paper letter instead of an email, given that the process was started that way, but it still feels quite strange.
Did anyone have a similar experience? Any suggestions?
Feb 12, 2014, 1:56 pm
#230
Join Date: Feb 2014
Posts: 20
Feb 14, 2014, 7:20 pm
#232
Join Date: May 2013
Programs: NEXUS/GE
Posts: 521
Did my interview in Detroit. Easy to find, it's right under the Ambassador Bridge on the American side. (Take the Ambassador Bridge exit and turn left into the cargo processing area) Had plenty of open slots, even next day. Took me a couple of hours early. Answered a few questions, took my picture and fingerprints, watched a video on how Nexus works and I was out the door. The longest part of the whole process was the video. Had my full acceptance email before I got back to my car. Got my card less than a week later.
Feb 17, 2014, 8:15 am
#233
Join Date: Nov 2008
Location: Toronto, ON
Posts: 9
Just for further timing tracking (I know it was useful to me).
Applied online Jan 12
Got conditional approval Feb 17
First Available interview appointment at Toronto Pearson Jun 18
Hope to luck into an interview sooner than that!
Thanks to everyone who provided information in this thread, it was very helpful.
Edited to add: After booking my initial appointment for June, checked back a couple of hours later and got an appointment for Feb 20!
Applied online Jan 12
Got conditional approval Feb 17
First Available interview appointment at Toronto Pearson Jun 18
Hope to luck into an interview sooner than that!
Thanks to everyone who provided information in this thread, it was very helpful.
Edited to add: After booking my initial appointment for June, checked back a couple of hours later and got an appointment for Feb 20!
Last edited by Salinger; Feb 17, 2014 at 10:14 am
Feb 18, 2014, 11:22 am
#234
Join Date: Feb 2014
Posts: 20
An update from me too about the timing.
After being told that I had received a conditional approval on Jan 29, I finally received a letter on Feb 14 with the instructions to obtain an interview.
The first available appointment at Montreal airport was on May 7, so I tried for Champlain, NY, which had a few slots available for Feb 18, which was the following working day (since Feb 14 was a Friday and Feb 17 was President's Day).
I have had my interview and I am now waiting for the card.
After being told that I had received a conditional approval on Jan 29, I finally received a letter on Feb 14 with the instructions to obtain an interview.
The first available appointment at Montreal airport was on May 7, so I tried for Champlain, NY, which had a few slots available for Feb 18, which was the following working day (since Feb 14 was a Friday and Feb 17 was President's Day).
I have had my interview and I am now waiting for the card.
Feb 19, 2014, 2:49 pm
#235
Join Date: Feb 2014
Posts: 7
Any chance?
So I had no idea the wait for NEXUS would be so long, I sent in the GOES app on 2/18. I have a trip to Australia on 3/28.
My question is, after I get the interview can I use the GE right away (before the card comes)? I've heard when you apply for GE you can use it right away, but am not sure about the NEXUS/GE situation.
My question is, after I get the interview can I use the GE right away (before the card comes)? I've heard when you apply for GE you can use it right away, but am not sure about the NEXUS/GE situation.
Feb 19, 2014, 4:38 pm
#236
Join Date: May 2013
Programs: NEXUS/GE
Posts: 521
So I had no idea the wait for NEXUS would be so long, I sent in the GOES app on 2/18. I have a trip to Australia on 3/28.
My question is, after I get the interview can I use the GE right away (before the card comes)? I've heard when you apply for GE you can use it right away, but am not sure about the NEXUS/GE situation.
My question is, after I get the interview can I use the GE right away (before the card comes)? I've heard when you apply for GE you can use it right away, but am not sure about the NEXUS/GE situation.
Feb 20, 2014, 9:23 pm
#237
Join Date: Feb 2014
Location: IAH (Houston Intercontinental)
Programs: GE/Nexus, UA Global Services, Star Gold, Hyatt Diamond, Marriott Platinum
Posts: 4
The whole process in a nutshell
So I had no idea the wait for NEXUS would be so long, I sent in the GOES app on 2/18. I have a trip to Australia on 3/28.
My question is, after I get the interview can I use the GE right away (before the card comes)? I've heard when you apply for GE you can use it right away, but am not sure about the NEXUS/GE situation.
My question is, after I get the interview can I use the GE right away (before the card comes)? I've heard when you apply for GE you can use it right away, but am not sure about the NEXUS/GE situation.
and then in an additional ~10 BUSINESS
days, you will receive your card. At that point you will have to go back on to your goes account and activate your card. Only at that point can you use your GE Number and card. If you use the number before activating your card, it will result in "serious consequences" (they will revoke your GE status) so yeah, you can't start using it until you get your card. it will most likely be ready just in time for your trip to aussieland! Good luck and happy travels!^ It's definitely worth the wait and process though especially if you fly through MIA, IAH, or LAX because it will save you hours and hours waiting in line!
Feb 20, 2014, 10:04 pm
#238
Join Date: Apr 2009
Location: WAS
Programs: AMEX Platinum, Global Entry, Priority Pass, SPG Gold, HHonors Gold
Posts: 1,594
No, First off the approval process for GE takes ~1-2weeks and once you have been approved, you will schedule your interview. You probably already knew this...<<< (check around if you live in an area with lots of enrollment centers as some will have shorter wait lists than others) Once you have your interview they will approve of you (or not if you lied) and then in an additional ~10 BUSINESS days, you will receive your card. At that point you will have to go back on to your goes account and activate your card. Only at that point can you use your GE Number and card. If you use the number before activating your card, it will result in "serious consequences" (they will revoke your GE status) so yeah, you can't start using it until you get your card. it will most likely be ready just in time for your trip to aussieland! Good luck and happy travels!^ It's definitely worth the wait and process though especially if you fly through MIA, IAH, or LAX because it will save you hours and hours waiting in line!
and then in an additional ~10 BUSINESS days, you will receive your card. At that point you will have to go back on to your goes account and activate your card. Only at that point can you use your GE Number and card. If you use the number before activating your card, it will result in "serious consequences" (they will revoke your GE status) so yeah, you can't start using it until you get your card. it will most likely be ready just in time for your trip to aussieland! Good luck and happy travels!^ It's definitely worth the wait and process though especially if you fly through MIA, IAH, or LAX because it will save you hours and hours waiting in line!
Feb 21, 2014, 1:27 pm
#239
FlyerTalk Evangelist
Join Date: Aug 2005
Location: Chicago
Posts: 11,513
A GE membership is active the moment the GOES account status changes to "approved." The GE kiosks can be used long before the card has been activated. There are no consequences for using the kiosks without activation. The only purpose for the activated card is use at land and sea border crossings.
It is almost as if some people join FT just to invent and share inaccurate information.
Feb 21, 2014, 5:45 pm
#240
Join Date: Feb 2014
Location: IAH (Houston Intercontinental)
Programs: GE/Nexus, UA Global Services, Star Gold, Hyatt Diamond, Marriott Platinum
Posts: 4
No card needed for GE but it is for Nexus. Sorry for any confusion! Ari, i don't mean to share inaccurate info, i was just trying to help based on one of my experiences. Forgive me for my misunderstanding^