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NEXUS First Time Applications Processing Timelines

NEXUS First Time Applications Processing Timelines

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Old Oct 31, 19, 4:03 am   -   Wikipost
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Last edit by: TheBOSman
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CBSA published NEXUS processing times to get to conditional approval can be found here. The most recently published processing time is below, along with a short history of recent official published times. A longer history of published wait times is here, via the Internet Archive Wayback machine. Please post your personal experiences below in the thread. All posts are appreciated. Thank you/Merci!

39 business days as of 2019-10-07
40 business days as of 2019-08-28
25 business days as of 2019-04-11
39 business days as of 2018-11-30
35 business days as of 2018-09-06
32 business days as of 2018-06-26
20 business days as of 2018-04-13
20 business days as of 2018-02-28
18 business days as of 2018-01-29
18 business days as of 2018-01-22
23 business days as of 2017-12-14
26 business days as of 2017-10-05
60 business days as of 2017-07-12
65 business days as of 2017-07-04
71 business days as of 2017-05-31
51 business days as of 2017-03-31
47 business days as of 2017-02-28
32 business days as of 2016-12-31
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Old Nov 23, 19, 11:16 am
  #1861  
 
Join Date: Nov 2019
Posts: 9
Friend (Canadian) applied Mid June 2019 and is still pending. It really seems like June/July aren't being processed for some reason.
flyertalker574 is offline  
Old Nov 23, 19, 4:59 pm
  #1862  
 
Join Date: Aug 2016
Posts: 32
Originally Posted by ITFlyer15 View Post
I got my Nexus approved in about 6 weeks. My wife submitted hers at the beginning of July, it's now been over four months, and it's still showing "pending approval." No updates, no status. Is there someone we can call to figure out what is going on?
Hi, you can call one of the following Canadian Processing Centres:
https://www.cbsa-asfc.gc.ca/prog/nex....html#info-reg
Iceland is offline  
Old Nov 30, 19, 1:19 pm
  #1863  
 
Join Date: Dec 2013
Posts: 23
US Citizen & current GE member. Applied 10/15, yesterday was 29 business days and still pending review.
mrbiggs223 is offline  
Old Dec 2, 19, 12:02 pm
  #1864  
 
Join Date: May 2018
Location: Primarily NOVA (anywhere between IAD DCA DEN DMM BAH)
Programs: United MileagePlus, NEXUS
Posts: 339
My friend (a recent US citizen) applied to NEXUS on the first week of October and got his conditional approval on Nov. 27.
Nayef is offline  
Old Dec 2, 19, 2:23 pm
  #1865  
 
Join Date: Nov 2019
Posts: 9
Have any of the June/July people gotten their approval yet?
flyertalker574 is offline  
Old Dec 2, 19, 6:07 pm
  #1866  
 
Join Date: Oct 2019
Location: Toronto, ON
Posts: 18
Originally Posted by getoutofmycave View Post
Have any of the June/July people gotten their approval yet?
Nope. Still "pending review".
george53 is offline  
Old Dec 3, 19, 6:31 am
  #1867  
 
Join Date: Dec 2019
Posts: 1
Canadian citizen and US permanent resident. Applied for my Nexus renewal on June 26. Still pending after 5+ months!!
gooshphil is offline  
Old Dec 3, 19, 6:06 pm
  #1868  
 
Join Date: Dec 2019
Programs: NEXUS
Posts: 2
Applied in end of Sep 2019 from Vancouver; Conditional approval was by Nov 10. Initially had scheduled for Dec 31 interview at Blaine as Vancouver slots were full till march 2020. Luckily got a slot in YVR airport in between and did interview mid-Nov. Now approved on Dec 2 and waiting for card..
Ajith Peethambaran is offline  
Old Dec 9, 19, 9:51 am
  #1869  
 
Join Date: Nov 2019
Posts: 3
Originally Posted by Iceland View Post
Hi, you can call one of the following Canadian Processing Centres:
It's now been over five months since my wife submitted her application (beginning of July) with the application still showing "pending review". My wife called today and got a very angry and unpleasant woman who refused to even look up her application, and told her "it takes as long as it takes, if it's been longer than 7 months and still showing pending, then call back."
ITFlyer15 is offline  
Old Dec 9, 19, 10:19 am
  #1870  
 
Join Date: Nov 2019
Posts: 9
Originally Posted by ITFlyer15 View Post
It's now been over five months since my wife submitted her application (beginning of July) with the application still showing "pending review". My wife called today and got a very angry and unpleasant woman who refused to even look up her application, and told her "it takes as long as it takes, if it's been longer than 7 months and still showing pending, then call back."
They won't discuss it. They're massively backed up and angry and instead of considering that people actually paid for this service they should be working on the June/July backlog instead of clearing people who applied afterwards. The whole thing would be a joke if it wasn't so frustrating.

When we asked why they're continuing to process other months normally and letting the summer months continue waiting they got very angry. Either something is up with those two months or they're really THAT disorganized.
flyertalker574 is offline  
Old Dec 9, 19, 10:37 am
  #1871  
 
Join Date: Oct 2019
Location: Toronto, ON
Posts: 18
I honestly don't understand what is wrong with June/July applications? Like everyone else I'm waiting also for more than five months. No help from CBSA at all. Unless something happened to their computers at summer time that resulted in file corruption I don't know what else could be. It is drastically wrong that we are waiting for so long while people that applied in September and October got approved already. Oh, well..
george53 is offline  
Old Dec 11, 19, 1:45 pm
  #1872  
 
Join Date: May 2018
Location: Primarily NOVA (anywhere between IAD DCA DEN DMM BAH)
Programs: United MileagePlus, NEXUS
Posts: 339
Originally Posted by Nayef View Post
My friend (a recent US citizen) applied to NEXUS on the first week of October and got his conditional approval on Nov. 27.
He had his appointment yesterday (Dec. 10) at Derby Line, Vermont, and he was immediately approved. Though he has to go to Montreal to do the iris scan registration.
Nayef is offline  
Old Dec 11, 19, 10:47 pm
  #1873  
 
Join Date: Oct 2018
Posts: 81
Originally Posted by george53 View Post
I honestly don't understand what is wrong with June/July applications? Like everyone else I'm waiting also for more than five months. No help from CBSA at all. Unless something happened to their computers at summer time that resulted in file corruption I don't know what else could be. It is drastically wrong that we are waiting for so long while people that applied in September and October got approved already. Oh, well..
My friend applied mid-July is also in the “still pending”. Probably not worth a call? Your two DPs show some very unpleasant agents.

Think it’s worth showing up in-person to a NEXUS office? We’re close-ish to the airport.
tajee165 is offline  
Old Dec 12, 19, 7:38 am
  #1874  
 
Join Date: Dec 2013
Posts: 23
Originally Posted by mrbiggs223 View Post
US Citizen & current GE member. Applied 10/15, yesterday was 29 business days and still pending review.
Applied 10/15, conditionally approved 12/12 -- 40 business days
mrbiggs223 is offline  
Old Dec 12, 19, 9:16 am
  #1875  
 
Join Date: Oct 2019
Location: Toronto, ON
Posts: 18
Again, nobody knows why summer files continue to be delayed while new applications are being processed. I don't think either CBSA or CBP will tell you the reason for this. The CBP website has changed timeline for NEXUS from being 3-5 months to 6 months. CBSA said the last time I spoke to them - 7 months. Regardless, I guess one thing is very certain - the wait time for summer files is going to be very long.
george53 is offline  

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