slippahs

Have updated driver's license information (expiration date) that I need to input into the GOES site for Global Entry, but when I click "Update Documents," it only gives me the option of updating Passport information. Is this something you have to do at a Global Entry processing center? The Global Entry pamphlet seems to indicate you can do this online.

mnbp

Try calling the GE site where you interviewed. During my interview, they said they can update a new DL expiration date over the phone.

dakuda

I was looking to ask the same thing. I'll try a phone update this week.

mre5765

You live in Chicago. Simplest is next time you fly out of ORD, go early and head to the GE office, and ask them to enter your updated DL. Takes seconds.

drewguy

Is it even necessary? I thought the DL was used simply to prove your identity at the interview (i.e., one of the documents). Once you're into the program, what does your DL# matter?

N1120A

DL matters, for whatever reason, for driving over the 2 land borders.

rkb2530

Any recent experiences? I need to update my DL expiration date and it is currently not an option online. Can it be called in or do you need to go to an enrollment center?

slippahs

I was told you could not do this over the phone because they need to verify it on the new driver's license. Was passing through SEA, dropped in without an appointment, and everything was updated in less than 5 minutes (no wait).

smgord

I just tonight applied for Global Entry. I obviously submitted my current driver's license issuance and expiration dates, but it is going to expire shortly and I may need to renew before my appointment, which would mean the license I bring to my interview has different dates than on my application. I just checked, and it doesn't look like you can change that information online at this point in the process. Any idea if this can cause a problem?

(Also, any idea of general availability of interviews at ORD? I am traveling in mid-June. I actually am traveling to Canada, but am only planning to use the Precheck benefit, as I am traveling with my child and didn't apply on his behalf. I actually don't know when I would even be able to benefit from Global Entry, but as it was only an extra $15, decided to do it anyway.)

televisor

Does GE also need to be updated if you get a State ID? They're not a DL, but I'm not sure whether they care about the ID aspect, the driving aspect (or both). I suspect they want to track you're driving, but I'd rather play it safe.

(I had neither State ID nor DL when applying for GE, since I'd just arrived in the country. 3 months later the DMV finally sent me my ID, and I'm not sure whether I need to bring it along to a GE enrollment center, I can easily do that tomorrow or on Saturday when I'm travelling anyways.)