Last edit by: 5khours
Messages posted in this thread between 2013 and 2018 have been archived and can now be found in the following thread:
Archived: Global Entry Renewal [2013-2018]
Global Entry Reapplication / Renewal (required every 5 years)
Archived: Global Entry Renewal [2013-2018]
Global Entry Reapplication / Renewal (required every 5 years)
You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.
You may reapply for Global Entry renewal as early as one year prior to your membership expiration date; your new GE expiration date will be five years from your next birthday.
The amount of time for approval of applications varies from as little as 1-2 days to as long as several months. The reason for this is unclear. Please be patient. If you renew before expiration, your GE benefits will continue until your renewal is approved/rejected, for up to 24 months after expiration.
__________________________________________________ ______________________________________
Important:
1) If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.
Contrary data points: three people (two of whom are minors) had their GE expire in July/August/October 2021. Renewed in March/April 2022 with full approval (no interview required) within 48 hours.
2) If you cancel a scheduled interview, your application will be canceled. So, instead of canceling an appointment date for the interview, just reschedule it.
Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.
Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).
Please don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, Capital One Venture, Venture X, Chase CSR and JPM Reserve, AMEX Marriott Bonvoy Brilliant, American Express Platinum, CNB Crystal, etc.) Interestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.
After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been.
Extension of current Global Entry:
If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date).
Please note that according to the information the TTP website, the grace period has been extended to 24 months.
Decisions on your application:
1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.
2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.
3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.
If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.
Notification of Conditional Approval:
Global Entry
Aug 28, 2015
WILLISTON, VT
PO BOX 946
Williston, VT 05495
US
JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US
Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":
We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.
In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.
You must bring the following original documents with you to the enrollment center:
Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.
Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.
Respectfully,
(unsigned)
Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection
Note: names and numbers used herein are fictitious
Global Entry
Aug 28, 2015
WILLISTON, VT
PO BOX 946
Williston, VT 05495
US
JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US
Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":
We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.
In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.
You must bring the following original documents with you to the enrollment center:
- A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
- A permanent resident card (if applicable);
- Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.
Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.
Respectfully,
(unsigned)
Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection
Note: names and numbers used herein are fictitious
If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.
The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the TTP website, the grace period has been extended to 24 months.
[b]After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.
If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.
Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this [URL="https://help.cbp.gov/app/answers/detail/a_id/1332/~/i-have-submitted-my-trusted-traveler-application-for-review.-did-cbp-receive-my"]CBP web page for the links.
You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.
Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.
If your reapplication is approved, you will generally be notified quickly.
Your Global Entry Program Number / TT# and your PASSID will not change.
Longest wait for renewal (already renewed)
360 days - 5khours (August 2023 approval; no interview); applied 08/19/22, approved 8/14/23
334 days - (ms)jmd001 (Oct 2020 approval; no interview); specifically 11/20/2019 to 10/19/2020
313 days - (ms)arollins (Dec 2020 approval; no interview); applied 02/02/20, approved 12/11/20
313 days - RandomNobody Applied Mar 30 2022, approved Feb 6 2023, no interview.
311 days - Stanj (Nov. 2020 approval)
310 days - solosf (Nov. 2020 approval)
309 days - drewguy (Nov. 2020 approval)
305 days - BTA daughter (Nov. 2020 approval)
294 days - CaptainMiles (August 2020 approval, no interview)
292 days - topcat_dcx (July 2020 approval)
292 days - gig103 (Aug 2020 approval, no interview)
263 days - phillapkin (June 2020 approval)
256 days - DCDuo (Feb. 2020 approval)
224 days - Smartguy35 (8/23/19 to 4/3/20)
223 days - N104UA (8/22/19 to 4/1/20)
222 days - cheltzel (11/4/2019 applied, 6/12/2020 approval, no interview)
212 days - Matthew330Ci (8/1/2019 applied, 2/26/2020 approval, no interview)
211 days - aerokitty (Feb. 2020 approval, no interview)
207 days - Mrs. Flaneurs (Feb 2020, interview required)
197 days - mgalisa (Jan. 2020 approval)
Longest active waits for renewal
6/3/19 - Marcky
6/26/19 - Mearagirl
7/3/19 - mctaste
Global Entry Renewal Information and Processing Timelines
#616
Join Date: Sep 2012
Posts: 23
Global Entry Renewal Question::'
- My Global Entry has expired
- Applied for renewal a month before the expiry
- The application shows "pending review"
- Have a trip coming up in 2 weeks
- Is there a "grace period" associated with the renewal application (ie 90 days after Expiry and still pending review)
- is can I still use the Kiosk - has anyone tried it (while renewal pending review)
#617
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,631
Global Entry Renewal Question::'
- My Global Entry has expired
- Applied for renewal a month before the expiry
- The application shows "pending review"
- Have a trip coming up in 2 weeks
- Is there a "grace period" associated with the renewal application (ie 90 days after Expiry and still pending review)
- is can I still use the Kiosk - has anyone tried it (while renewal pending review)
From the U.S. Customs and Border Protection website:
I have submitted my Trusted Traveler application for review. Did CBP receive my application?
And:
If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date).
When will my membership expire and how soon can I renew my membership?
On renewal you may or may not be selected for an interview. If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date).
#618
Join Date: Jul 2013
Location: DCA
Programs: AA EXP, National Exec., SPG Gold, AmEx Plat
Posts: 87
After 109 days, I finally have good news to report:
I applied for renewal on April 16th, 2019 and received notification today, August 3rd, that my renewal has been approved. No interview necessary.
Best of luck to all who are still waiting!
I applied for renewal on April 16th, 2019 and received notification today, August 3rd, that my renewal has been approved. No interview necessary.
Best of luck to all who are still waiting!
#619
Join Date: Feb 1999
Location: Denver CO
Posts: 3,682
My wife and I, with identical travel over the past 5 years and no other relevant differences in our facts, applied 15 minutes apart in mid-May. She was approced in less than 10 days and I am still pending. Clearly they are not processing renewal apps in the order received.
#620
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,631
Moderator's Action
For indexing and future search purposes, a recent question about difficulties logging on to the Trusted Traveler website using the Authenticator app was moved to the following thread where technical glitches with the TTP website are discussed:
TWA884
Travel Safety/Security co-moderator
TWA884
Travel Safety/Security co-moderator
#621
Join Date: Feb 1999
Location: Denver CO
Posts: 3,682
For indexing and future search purposes, a recent question about difficulties logging on to the Trusted Traveler website using the Authenticator app was moved to the following thread where technical glitches with the TTP website are discussed:
TWA884
Travel Safety/Security co-moderator
TWA884
Travel Safety/Security co-moderator
#623
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,631
https://www.flyertalk.com/forum/trus...-1-2017-a.html
#624
Join Date: Jul 2019
Posts: 4
Global Entry Approval Time - anyone's guess
I see many post of getting approval in days, couple weeks, under a month. I'm at 105 days and counting. I had global entry but it lapsed on on Feb. 26 I applied again and credit chard was charged Apr 25. Still waiting for conditional approval. No idea why some go quick and some take forever. The lasted word I received was that delays have increased as agents have been shifted to the southern border to handle the increased number immigrants. So, we at least learn the order of priorities. Oh, but of course the $100 fee is charged right away. Why do some get processed quickly and other not? It's really anyones guess. There is no consistency, no valuable information, and no response to submitted questions on status. It's a crap shoot. If you are up against a travel date, I would not risk that your global entry is processed. Seek other options.
#625
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,631
Moderator's Note
Once again, it is time for the periodic reminder:
Folks,
The Trusted Travelers forum is informational. Members come here in search of data points and practical advice about applying for and using the various Trusted Travelers programs.
This thread is for keeping track of processing timelines of first time Global Entry applicants.
Please limit your postings here to seeking and providing practical information, and sharing news, experiences and data points about Global Entry applications approval timelines.
While some limited natural deviation from the topic is obviously acceptable, please let's keep the focus of this thread on reporting approval times.
Complaints, commentaries, opinions, and rants about about government bureaucracy and speculations as to why some applicants experience longer waits for the conditional and/or final approval of their GE applications belong in the Checkpoints and Borders Policy Debate forum or OMNI/PR (access to OMNI is limited to members who have been on FlyerTalk for 180 days and posted 180 contributive posts).
Future non-informational content will be summarily deleted.
Thank you for understanding,
TWA884
Travel Safety/Security co-moderator
The Trusted Travelers forum is informational. Members come here in search of data points and practical advice about applying for and using the various Trusted Travelers programs.
This thread is for keeping track of processing timelines of first time Global Entry applicants.
Please limit your postings here to seeking and providing practical information, and sharing news, experiences and data points about Global Entry applications approval timelines.
While some limited natural deviation from the topic is obviously acceptable, please let's keep the focus of this thread on reporting approval times.
Complaints, commentaries, opinions, and rants about about government bureaucracy and speculations as to why some applicants experience longer waits for the conditional and/or final approval of their GE applications belong in the Checkpoints and Borders Policy Debate forum or OMNI/PR (access to OMNI is limited to members who have been on FlyerTalk for 180 days and posted 180 contributive posts).
Future non-informational content will be summarily deleted.
Thank you for understanding,
TWA884
Travel Safety/Security co-moderator
#627
Join Date: Jul 2019
Posts: 6
For those who applied after expiration date and were approved: What is the date when your new membership starts?
Since they make us wait 3+ months on renewal, I hope they don't shortchange us for that time, and the new start date is when they actually approve.
109 days wait today.
Since they make us wait 3+ months on renewal, I hope they don't shortchange us for that time, and the new start date is when they actually approve.
109 days wait today.
Last edited by zvezdast; Aug 7, 2019 at 7:17 am
#628
Join Date: May 2014
Location: SoCal
Posts: 2,164
Works well for me too, however, try this link:
https://www.flyertalk.com/forum/trus...-1-2017-a.html
https://www.flyertalk.com/forum/trus...-1-2017-a.html
"https://www.flyertalk.com/forum/!1866778!"https://www.flyertalk.com/forum/trus...-1-2017-a.html
the first part needs to be deleted, i am not sure why but this is the problem.
#629
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,631
for some people the page says "page not found" because this link shows up like this for those people
"https://www.flyertalk.com/forum/!1866778!"https://www.flyertalk.com/forum/trus...-1-2017-a.html
the first part needs to be deleted, i am not sure why but this is the problem.
"https://www.flyertalk.com/forum/!1866778!"https://www.flyertalk.com/forum/trus...-1-2017-a.html
the first part needs to be deleted, i am not sure why but this is the problem.
Please report it in the Technical Support and Feedback forum.
#630
Join Date: Aug 2015
Location: IAH
Programs: UA
Posts: 605
Two recent data points:
I renewed 6 months ahead of my deadline, my renewal was approved in about 5 days, easy peasy. US citizen frequent traveler with ~15 countries visited.
I attempted to renew my minor daughter but ran into a glitch. When reviewing her auto-filled and perfectly correct passport data, an error appeared that the passport data do not match the "profile" data. So I returned to the "profile data", and sure enough, the Global Entry profile somehow omitted her second surname. This is seen on her Global Entry card as well. Note that this is her second renewal, so this condition has persisted for 10 years. I attempted to change her Global Entry profile data, which resulted in an error. I abandoned the process.
I didn't get around to trying again until a few days after her expiration date, with the same results. I used the "Email us your question" web form on the cbp.gov website and selected those various levels of "select a topic" and explained the situation. In about a day, I received a response, and after a couple more exchanges over a few days the issue was fixed. Kudos to CBP for this feature. A few days later, I completed the application online. She received conditional approval in about 10 days, requiring an interview.
I renewed 6 months ahead of my deadline, my renewal was approved in about 5 days, easy peasy. US citizen frequent traveler with ~15 countries visited.
I attempted to renew my minor daughter but ran into a glitch. When reviewing her auto-filled and perfectly correct passport data, an error appeared that the passport data do not match the "profile" data. So I returned to the "profile data", and sure enough, the Global Entry profile somehow omitted her second surname. This is seen on her Global Entry card as well. Note that this is her second renewal, so this condition has persisted for 10 years. I attempted to change her Global Entry profile data, which resulted in an error. I abandoned the process.
I didn't get around to trying again until a few days after her expiration date, with the same results. I used the "Email us your question" web form on the cbp.gov website and selected those various levels of "select a topic" and explained the situation. In about a day, I received a response, and after a couple more exchanges over a few days the issue was fixed. Kudos to CBP for this feature. A few days later, I completed the application online. She received conditional approval in about 10 days, requiring an interview.