Last edit by: 5khours
Messages posted in this thread between 2013 and 2018 have been archived and can now be found in the following thread:
Archived: Global Entry Renewal [2013-2018]
Global Entry Reapplication / Renewal (required every 5 years)
Archived: Global Entry Renewal [2013-2018]
Global Entry Reapplication / Renewal (required every 5 years)
You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.
You may reapply for Global Entry renewal as early as one year prior to your membership expiration date; your new GE expiration date will be five years from your next birthday.
The amount of time for approval of applications varies from as little as 1-2 days to as long as several months. The reason for this is unclear. Please be patient. If you renew before expiration, your GE benefits will continue until your renewal is approved/rejected, for up to 24 months after expiration.
__________________________________________________ ______________________________________
Important:
1) If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.
Contrary data points: three people (two of whom are minors) had their GE expire in July/August/October 2021. Renewed in March/April 2022 with full approval (no interview required) within 48 hours.
2) If you cancel a scheduled interview, your application will be canceled. So, instead of canceling an appointment date for the interview, just reschedule it.
Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.
Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).
Please don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, Capital One Venture, Venture X, Chase CSR and JPM Reserve, AMEX Marriott Bonvoy Brilliant, American Express Platinum, CNB Crystal, etc.) Interestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.
After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been.
Extension of current Global Entry:
If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date).
Please note that according to the information the TTP website, the grace period has been extended to 24 months.
Decisions on your application:
1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.
2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.
3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.
If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.
Notification of Conditional Approval:
Global Entry
Aug 28, 2015
WILLISTON, VT
PO BOX 946
Williston, VT 05495
US
JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US
Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":
We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.
In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.
You must bring the following original documents with you to the enrollment center:
Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.
Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.
Respectfully,
(unsigned)
Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection
Note: names and numbers used herein are fictitious
Global Entry
Aug 28, 2015
WILLISTON, VT
PO BOX 946
Williston, VT 05495
US
JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US
Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":
We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.
In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.
You must bring the following original documents with you to the enrollment center:
- A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
- A permanent resident card (if applicable);
- Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.
Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.
Respectfully,
(unsigned)
Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection
Note: names and numbers used herein are fictitious
If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.
The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the TTP website, the grace period has been extended to 24 months.
[b]After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.
If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.
Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this [URL="https://help.cbp.gov/app/answers/detail/a_id/1332/~/i-have-submitted-my-trusted-traveler-application-for-review.-did-cbp-receive-my"]CBP web page for the links.
You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.
Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.
If your reapplication is approved, you will generally be notified quickly.
Your Global Entry Program Number / TT# and your PASSID will not change.
Longest wait for renewal (already renewed)
360 days - 5khours (August 2023 approval; no interview); applied 08/19/22, approved 8/14/23
334 days - (ms)jmd001 (Oct 2020 approval; no interview); specifically 11/20/2019 to 10/19/2020
313 days - (ms)arollins (Dec 2020 approval; no interview); applied 02/02/20, approved 12/11/20
313 days - RandomNobody Applied Mar 30 2022, approved Feb 6 2023, no interview.
311 days - Stanj (Nov. 2020 approval)
310 days - solosf (Nov. 2020 approval)
309 days - drewguy (Nov. 2020 approval)
305 days - BTA daughter (Nov. 2020 approval)
294 days - CaptainMiles (August 2020 approval, no interview)
292 days - topcat_dcx (July 2020 approval)
292 days - gig103 (Aug 2020 approval, no interview)
263 days - phillapkin (June 2020 approval)
256 days - DCDuo (Feb. 2020 approval)
224 days - Smartguy35 (8/23/19 to 4/3/20)
223 days - N104UA (8/22/19 to 4/1/20)
222 days - cheltzel (11/4/2019 applied, 6/12/2020 approval, no interview)
212 days - Matthew330Ci (8/1/2019 applied, 2/26/2020 approval, no interview)
211 days - aerokitty (Feb. 2020 approval, no interview)
207 days - Mrs. Flaneurs (Feb 2020, interview required)
197 days - mgalisa (Jan. 2020 approval)
Longest active waits for renewal
6/3/19 - Marcky
6/26/19 - Mearagirl
7/3/19 - mctaste
Global Entry Renewal Information and Processing Timelines
#451
Join Date: Jan 2010
Location: Carmel Valley(was Hawaii)
Programs: United 1K 2.7 MM
Posts: 1,172
Still waiting
After 11 weeks you can call the customer service #- they will escalate to try and find out what is causing the delay. (877) 227-5511 and follow the prompts. If you can call very early in the day there is a good chance your phone wait will not be long. Have your application ID# and your current Global Entry TT# handy.
In our case, my husband was approved in 7 days, for me it took 10 weeks and 6 days- we have identical travel histories. We also did not have to re-interview.
In our case, my husband was approved in 7 days, for me it took 10 weeks and 6 days- we have identical travel histories. We also did not have to re-interview.
I am encouraged by other people's experiences. I thought I was being paranoid. We also have identical travel histories.
#452
Join Date: Nov 2017
Programs: AS, QF
Posts: 9
My renewal was approved in about a week. Saw the approval yesterday. Maybe it has to do with my having had multiple DOD clearances and Concealed Carry permit for years. I've been background checked from here to Sunday and I've never traveled to any 3rd world, or even 2nd world countries. My previous GE card was long expired, too.
#453
Join Date: Oct 2010
Location: ATLien
Programs: Hub Captive Club
Posts: 126
We applied for renewal two days apart at the end of May 2019. My husband was approved in 2-3 days, and has received his card. I'm still waiting. Luckily, my TT does not expire till September 30th.
I am encouraged by other people's experiences. I thought I was being paranoid. We also have identical travel histories.
I am encouraged by other people's experiences. I thought I was being paranoid. We also have identical travel histories.
#454
Join Date: May 2011
Location: San Antonio, TX
Programs: AA EXP, DL Silver, Global Entry
Posts: 1,863
Wife and I applied the same day three weeks ago within 15-20 minutes of each other. Neither of us has gotten approved yet. She’s got all the DoD security clearances and a squeaky clear record but that apparently hasn’t helped so far. What I think may be the issue is that we visited Egypt, Jordan, Oman, and UAE in 2017. We were on a cruise but all you can say is that we visited those countries so that might be holding approvals up. I don’t see that as a potential issue in the long run as nothing else has happened or changed since our initial interviews four plus years ago. We pulled the renewal trigger several months out so not concerned but would like to get it over with.
#456
Join Date: May 2011
Location: San Antonio, TX
Programs: AA EXP, DL Silver, Global Entry
Posts: 1,863
I too see their notice but then again the government close down was relatively short and months ago so I’m having a bit of trouble seeing that as a major contributor now. What’s more interesting are the reports of mere days to get a renewal approved versus what seems to be more or less a 90-day average. Again not particularly concerned at this point as we still have 7-8 months eligibility left on our existing GE enrollment and supposedly that would get extended as long as we’ve applied for renewal. Obviously my concern would go up significantly if we don’t get at least conditional approval in the next 90 days. Just odd and curious the apparent variances in renewal times.
#457
Join Date: Nov 2007
Location: BOS
Programs: AA Exec Plat, UA 1K, BA Gold, AF Plat, Hilton Diamond, Marriot Plat
Posts: 303
Applied renewal since April 7. Has been over 78 days and still pending. With recent datapoints of March 20 applications getting approved hopefully I should be getting results in 2 weeks time!
#458
Join Date: Jun 2019
Posts: 1
Question I am hoping someone can help with. Like an idiot I let my global entry lapse back in March. I applied for a "renewal" on 3/26 (two days after expiration and the option that was available on the website). Application and fee immediately accepted but now I am now going on over 90 days of being stuck waiting for conditional approval...
I'm beginning to worry that by "renewing" after expiration vs. trying to apply like a first timer I could be stuck never receiving an approval given how screwed the system is. Has anyone done anything similar and able to confirm I took the right approach?
Thanks!
I'm beginning to worry that by "renewing" after expiration vs. trying to apply like a first timer I could be stuck never receiving an approval given how screwed the system is. Has anyone done anything similar and able to confirm I took the right approach?
Thanks!
#459
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,598
Question I am hoping someone can help with. Like an idiot I let my global entry lapse back in March. I applied for a "renewal" on 3/26 (two days after expiration and the option that was available on the website). Application and fee immediately accepted but now I am now going on over 90 days of being stuck waiting for conditional approval...
I'm beginning to worry that by "renewing" after expiration vs. trying to apply like a first timer I could be stuck never receiving an approval given how screwed the system is. Has anyone done anything similar and able to confirm I took the right approach?
Thanks!
I'm beginning to worry that by "renewing" after expiration vs. trying to apply like a first timer I could be stuck never receiving an approval given how screwed the system is. Has anyone done anything similar and able to confirm I took the right approach?
Thanks!
Here are a couple of recent reports:
My timeline for renewing an expired GE.
March 6 - renewal submitted
May 22 - approved for renewal without interview
Although I gained a year by applying after expiration, it wasn't worth all the TSA PRE lines I missed. If you have a crystal ball for travel plans, act accordingly.
March 6 - renewal submitted
May 22 - approved for renewal without interview
Although I gained a year by applying after expiration, it wasn't worth all the TSA PRE lines I missed. If you have a crystal ball for travel plans, act accordingly.
#460
Join Date: Jun 2019
Posts: 3
I applied on March 28 so exactly at 90 days now. It seems like the queue is getting longer and longer, so going to wait a little while longer before escalating (I have 8 months till expiration - I wonder if they de prioritize because of that).
#461
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,598
Since you submitted the renewal application before expiration of your current membership, you will continue receive Global Entry benefits until your renewal is finalized for up to 6 months after the current expiration date; that is a total of fourteen months from now.
#462
Join Date: Oct 2009
Location: Somewhere over the rainbow
Programs: Airline Free Agent, Bonvoy Platinum, Hyatt Globalist
Posts: 3,809
A few family members had to renew their GE applications so they did it on the same day (3/31). One of them got approved without having to go for an interview after a week. However, two of them have been in "Pending" status since then...
#463
Join Date: Feb 2007
Location: Atlanta
Programs: Delta Death March, Hyatt Globalist, IHG Plat, Marriott/Hilton Gold Life
Posts: 1,541
My renewal was approved in about a week. Saw the approval yesterday. Maybe it has to do with my having had multiple DOD clearances and Concealed Carry permit for years. I've been background checked from here to Sunday and I've never traveled to any 3rd world, or even 2nd world countries. My previous GE card was long expired, too.
Those of us with CC and DoD (or 85P or 86) have actually experienced *greater* wait times.
#464
Join Date: Feb 2007
Location: Atlanta
Programs: Delta Death March, Hyatt Globalist, IHG Plat, Marriott/Hilton Gold Life
Posts: 1,541
Just based on the recent posts:
It appears that the government shutdown caused the delays of ~10-11 weeks (myself included).
That was sorted, but the reallocation of resources (officers) to the southern border has now caused an even greater delay (13+ weeks).
CBP in YYZ (and GE folks in JFK) told me as much - they're running super thin.
It appears that the government shutdown caused the delays of ~10-11 weeks (myself included).
That was sorted, but the reallocation of resources (officers) to the southern border has now caused an even greater delay (13+ weeks).
CBP in YYZ (and GE folks in JFK) told me as much - they're running super thin.
#465
Join Date: Jun 2019
Posts: 2
Missed Renewal by One Day - Painful
Missed my renewal date by 1 day (totally my fault) and am now on my 12th week of "pending review" state. Born & raised same county and no big changes since original approval, not even an address change. Hard lesson learned.