Last edit by: 5khours
Messages posted in this thread between 2013 and 2018 have been archived and can now be found in the following thread:
Archived: Global Entry Renewal [2013-2018]
Global Entry Reapplication / Renewal (required every 5 years)
Archived: Global Entry Renewal [2013-2018]
Global Entry Reapplication / Renewal (required every 5 years)
You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.
You may reapply for Global Entry renewal as early as one year prior to your membership expiration date; your new GE expiration date will be five years from your next birthday.
The amount of time for approval of applications varies from as little as 1-2 days to as long as several months. The reason for this is unclear. Please be patient. If you renew before expiration, your GE benefits will continue until your renewal is approved/rejected, for up to 24 months after expiration.
__________________________________________________ ______________________________________
Important:
1) If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.
Contrary data points: three people (two of whom are minors) had their GE expire in July/August/October 2021. Renewed in March/April 2022 with full approval (no interview required) within 48 hours.
2) If you cancel a scheduled interview, your application will be canceled. So, instead of canceling an appointment date for the interview, just reschedule it.
Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.
Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).
Please don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, Capital One Venture, Venture X, Chase CSR and JPM Reserve, AMEX Marriott Bonvoy Brilliant, American Express Platinum, CNB Crystal, etc.) Interestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.
After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been.
Extension of current Global Entry:
If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date).
Please note that according to the information the TTP website, the grace period has been extended to 24 months.
Decisions on your application:
1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.
2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.
3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.
If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.
Notification of Conditional Approval:
Global Entry
Aug 28, 2015
WILLISTON, VT
PO BOX 946
Williston, VT 05495
US
JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US
Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":
We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.
In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.
You must bring the following original documents with you to the enrollment center:
Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.
Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.
Respectfully,
(unsigned)
Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection
Note: names and numbers used herein are fictitious
Global Entry
Aug 28, 2015
WILLISTON, VT
PO BOX 946
Williston, VT 05495
US
JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US
Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":
We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.
In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.
You must bring the following original documents with you to the enrollment center:
- A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
- A permanent resident card (if applicable);
- Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.
Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.
Respectfully,
(unsigned)
Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection
Note: names and numbers used herein are fictitious
If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.
The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the TTP website, the grace period has been extended to 24 months.
[b]After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.
If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.
Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this [URL="https://help.cbp.gov/app/answers/detail/a_id/1332/~/i-have-submitted-my-trusted-traveler-application-for-review.-did-cbp-receive-my"]CBP web page for the links.
You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.
Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.
If your reapplication is approved, you will generally be notified quickly.
Your Global Entry Program Number / TT# and your PASSID will not change.
Longest wait for renewal (already renewed)
360 days - 5khours (August 2023 approval; no interview); applied 08/19/22, approved 8/14/23
334 days - (ms)jmd001 (Oct 2020 approval; no interview); specifically 11/20/2019 to 10/19/2020
313 days - (ms)arollins (Dec 2020 approval; no interview); applied 02/02/20, approved 12/11/20
313 days - RandomNobody Applied Mar 30 2022, approved Feb 6 2023, no interview.
311 days - Stanj (Nov. 2020 approval)
310 days - solosf (Nov. 2020 approval)
309 days - drewguy (Nov. 2020 approval)
305 days - BTA daughter (Nov. 2020 approval)
294 days - CaptainMiles (August 2020 approval, no interview)
292 days - topcat_dcx (July 2020 approval)
292 days - gig103 (Aug 2020 approval, no interview)
263 days - phillapkin (June 2020 approval)
256 days - DCDuo (Feb. 2020 approval)
224 days - Smartguy35 (8/23/19 to 4/3/20)
223 days - N104UA (8/22/19 to 4/1/20)
222 days - cheltzel (11/4/2019 applied, 6/12/2020 approval, no interview)
212 days - Matthew330Ci (8/1/2019 applied, 2/26/2020 approval, no interview)
211 days - aerokitty (Feb. 2020 approval, no interview)
207 days - Mrs. Flaneurs (Feb 2020, interview required)
197 days - mgalisa (Jan. 2020 approval)
Longest active waits for renewal
6/3/19 - Marcky
6/26/19 - Mearagirl
7/3/19 - mctaste
Global Entry Renewal Information and Processing Timelines
#406
Join Date: Oct 2014
Location: TX, USA
Programs: Bonvoy Plat, Hilton Diamond, IHG SA
Posts: 140
#407
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
For my family members’ GE renewals, even for the relatives given conditional approval and asked to do a interview, they have only been getting PreCheck during the time between application and now — and seen no SSSS flagging since renewal application submission — when flying PreCheck eligible carriers from outside of the US too.
#408
Join Date: Jun 2019
Posts: 1
Wait time for renewal
applied for renewal 3/22
still listed as pending as of today 6/1
I moved, started a fed job, and have traveled to most of the continents in the last 5 years, and have worries I may have left a country or two out (all of which are probably making things fun for my reviewer).
Will update when I hear back.
still listed as pending as of today 6/1
I moved, started a fed job, and have traveled to most of the continents in the last 5 years, and have worries I may have left a country or two out (all of which are probably making things fun for my reviewer).
Will update when I hear back.
#409
Join Date: May 2011
Location: San Antonio, TX
Programs: AA EXP, DL Silver, Global Entry
Posts: 1,863
After some initial “we’re in no hurry to renew” we decided this morning (Sunday, 2 June) to pull the trigger and renew. Technically we were both good until February/March of next year. Actually had a bit of catch up to do on our countries visited since 2014. The thing that gives us pause about whether or not we’ll have to go to an interview is our travel, via a cruise, that stopped in Egypt, Jordan, Oman, and the UAE. I remember from our first interview all the agent said when he saw the list of countries visited was that we must cruise a lot as most countries listed were in the Caribbean. He said something along the lines that since we were on a ship and really didn’t stay on the various islands it wasn’t like we stayed there but safer to list and let CBP sort out the potential impact. Egypt and UAE might be a little different this time around because we did stay overnight on land in both countries. We’ll see how it goes.
#410
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,634
@Randyk47,
If you haven't already done so, you may want to review the Global Entry Application Countries Visited [consolidated thread].
If you haven't already done so, you may want to review the Global Entry Application Countries Visited [consolidated thread].
#411
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: UA, Marriott, Hilton; GE
Posts: 7,141
The thing that gives us pause about whether or not we’ll have to go to an interview is our travel, via a cruise, that stopped in Egypt, Jordan, Oman, and the UAE... Egypt and UAE might be a little different this time around because we did stay overnight on land in both countries. We’ll see how it goes.
#412
Join Date: May 2011
Location: San Antonio, TX
Programs: AA EXP, DL Silver, Global Entry
Posts: 1,863
Thanks for sharing. Push come to shove it would be easier for me to get selected for an interview than my wife. She works full time and has little free time to run off to an interview. Being semi-retired the little work I get nowadays can be done on the computer so I have plenty of free time to shuffle off to the airport for an interview. Interesting that with identical travel one gets interviewed and other not. Maybe there’s some kind of random selection process whereas they’ll interview X number but Y number get renewed without an interview.
#413
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: UA, Marriott, Hilton; GE
Posts: 7,141
Thanks for sharing. Push come to shove it would be easier for me to get selected for an interview than my wife. She works full time and has little free time to run off to an interview. Being semi-retired the little work I get nowadays can be done on the computer so I have plenty of free time to shuffle off to the airport for an interview. Interesting that with identical travel one gets interviewed and other not. Maybe there’s some kind of random selection process whereas they’ll interview X number but Y number get renewed without an interview.
#414
Join Date: May 2011
Location: San Antonio, TX
Programs: AA EXP, DL Silver, Global Entry
Posts: 1,863
I have two theories about our situation. Hypothesis 1 is that different staffers evaluated each of our renewal applications and used different decision rules. Hypothesis 2 is that I reported a change of job status (retired/semi-retired.) During my interview, the CPB officer asked me if I travel to the Middle East for work. I told her that I wished I did!
#415
Join Date: Sep 2012
Posts: 4,431
My wife and I just applied for renewal a little over a week ago. From what people are reporting, it’s not clear who gets renewed quickly and who has to wait months for an interview. Some questions-
1. For those who do get an email, who is the sender and what is the title? It’ll help us sift through the junk and search better.
2. My wife’s GE expires on 7/20/20. We applied for renewal on 5/25. Since some wait more than 2 months, what will happen if we don’t hear by 7/20? The renewal application will automatically convert to a new application?
3. My wife has been a stay at home mine since our baby was born 15 months ago. In her renewal app, we put “not employed” for this period. I’m wondering now if that might be considered “high risk”. Should we have our SAHM?
Thanks
1. For those who do get an email, who is the sender and what is the title? It’ll help us sift through the junk and search better.
2. My wife’s GE expires on 7/20/20. We applied for renewal on 5/25. Since some wait more than 2 months, what will happen if we don’t hear by 7/20? The renewal application will automatically convert to a new application?
3. My wife has been a stay at home mine since our baby was born 15 months ago. In her renewal app, we put “not employed” for this period. I’m wondering now if that might be considered “high risk”. Should we have our SAHM?
Thanks
#416
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,634
1. For those who do get an email, who is the sender and what is the title? It’ll help us sift through the junk and search better.
2. My wife’s GE expires on 7/20/20. We applied for renewal on 5/25. Since some wait more than 2 months, what will happen if we don’t hear by 7/20?
2. My wife’s GE expires on 7/20/20. We applied for renewal on 5/25. Since some wait more than 2 months, what will happen if we don’t hear by 7/20?
2. From the DHS website:
When will my membership expire and how soon can I renew my membership?
If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date).
#420
Join Date: Jun 2019
Posts: 2
Both myself and husband applied on Mar 14 - my approval was within 10 days - however, its now been over 11 weeks and his remains pending...at what point do we escalate? He still has plenty of time left before expiration - I'm just tired of keeping up with it...how many people have gone past the 11 week mark...