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Global Entry Renewal Information and Processing Timelines

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Old Sep 7, 2015, 8:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: 5khours
Messages posted in this thread between 2013 and 2018 have been archived and can now be found in the following thread:

Archived: Global Entry Renewal [2013-2018]




Global Entry Reapplication / Renewal (required every 5 years)

You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.

You may reapply for Global Entry renewal as early as one year prior to your membership expiration date; your new GE expiration date will be five years from your next birthday.

The amount of time for approval of applications varies from as little as 1-2 days to as long as several months. The reason for this is unclear. Please be patient. If you renew before expiration, your GE benefits will continue until your renewal is approved/rejected, for up to 24 months after expiration.
__________________________________________________ ______________________________________

Important:

1) If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.

Contrary data points: three people (two of whom are minors) had their GE expire in July/August/October 2021. Renewed in March/April 2022 with full approval (no interview required) within 48 hours.

2) If you cancel a scheduled interview, your application will be canceled. So, instead of canceling an appointment date for the interview, just reschedule it.
Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.

Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).

Please don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, Capital One Venture, Venture X, Chase CSR and JPM Reserve, AMEX Marriott Bonvoy Brilliant, American Express Platinum, CNB Crystal, etc.) Interestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.

After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been.

Extension of current Global Entry:

If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date).
Please note that according to the information the TTP website, the grace period has been extended to 24 months.

Decisions on your application:

1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.

2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.

3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.

If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.

Notification of Conditional Approval:
Global Entry
Aug 28, 2015

WILLISTON, VT
PO BOX 946
Williston, VT 05495
US

JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US

Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":

We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.

In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.

You must bring the following original documents with you to the enrollment center:
  • A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
  • A permanent resident card (if applicable);
  • Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
When you visit the Enrollment Center, we will review your application and any additional information you provide at that time. We will verify your identity, review your documentation, and take your fingerprints and photograph. Finally, we will explain the terms and conditions of the Global Entry program and answer any questions or concerns you may have.

Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.

Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.

Respectfully,

(unsigned)

Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection

Note: names and numbers used herein are fictitious
You can check the status of your application from your TTP Website dashboard, which is displayed after you login. If you applied through GOES, you can find migration instructions here. Please DO NOT submit a new application as you will be liable for any additional fees incurred per the non-refundable terms and conditions you agree to prior to making payment.

If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.

The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the TTP website, the grace period has been extended to 24 months.

[b]After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.

If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.

Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this [URL="https://help.cbp.gov/app/answers/detail/a_id/1332/~/i-have-submitted-my-trusted-traveler-application-for-review.-did-cbp-receive-my"]CBP web page for the links.

You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.

Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.

If your reapplication is approved, you will generally be notified quickly.

Your Global Entry Program Number / TT# and your PASSID will not change.

Longest wait for renewal (already renewed)
360 days - 5khours (August 2023 approval; no interview); applied 08/19/22, approved 8/14/23
334 days - (ms)jmd001 (Oct 2020 approval; no interview); specifically 11/20/2019 to 10/19/2020
313 days - (ms)arollins (Dec 2020 approval; no interview); applied 02/02/20, approved 12/11/20
313 days - RandomNobody Applied Mar 30 2022, approved Feb 6 2023, no interview.
311 days - Stanj (Nov. 2020 approval)
310 days - solosf (Nov. 2020 approval)
309 days - drewguy (Nov. 2020 approval)
305 days - BTA daughter (Nov. 2020 approval)
294 days - CaptainMiles (August 2020 approval, no interview)
292 days - topcat_dcx (July 2020 approval)
292 days - gig103 (Aug 2020 approval, no interview)
263 days - phillapkin (June 2020 approval)
256 days - DCDuo (Feb. 2020 approval)
224 days - Smartguy35 (8/23/19 to 4/3/20)
223 days - N104UA (8/22/19 to 4/1/20)
222 days - cheltzel (11/4/2019 applied, 6/12/2020 approval, no interview)
212 days - Matthew330Ci (8/1/2019 applied, 2/26/2020 approval, no interview)
211 days - aerokitty (Feb. 2020 approval, no interview)
207 days - Mrs. Flaneurs (Feb 2020, interview required)
197 days - mgalisa (Jan. 2020 approval)

Longest active waits for renewal
6/3/19 - Marcky
6/26/19 - Mearagirl
7/3/19 - mctaste




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Global Entry Renewal Information and Processing Timelines

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Old Apr 25, 2019, 2:46 pm
  #331  
 
Join Date: May 2011
Location: San Antonio, TX
Programs: AA EXP, DL Silver, Global Entry
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Originally Posted by 747FC
Oh no. Condolences as well as congratulations.
Hard to pass up a free advanced degree and a Harvard Fellowship.
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Old Apr 26, 2019, 12:01 pm
  #332  
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Originally Posted by dhammer53
Funny you should ask. I was looking at my wife's card and her expiration date is next year. If I recall correctly, we signed up at the same time. When I pulled out my card earlier in the month, I saw the card expired 6 weeks ago.
While my renewal is still pending, my upcoming flight still shows Pre. That takes a load off.

dh
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Old Apr 27, 2019, 2:47 am
  #333  
 
Join Date: Oct 2000
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Originally Posted by joe_miami
Renewing too far in advance doesn't make sense for people who don't have foreign travel plans. If the renewal comes back with an interview required, juggling interview dates can be a hassle.
Less of a hassle when you have extra time to find dates that work for you, though. In general, I would assume that if you require a renewal interview now you will still require one in 6 months....
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Old Apr 27, 2019, 6:07 am
  #334  
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For those conditionally approved for renewal, postponing “the interview” can mean postponing membership denial and pretty close to immediate withdrawal of GE and related PreCheck benefits after the denial. In other words, there may be some benefit to postponing the final approval-seeking interview for renewal to pretty much as late as possible before even the 6 month (post-printed expiration date) extension window closes.

Originally Posted by dhammer53
While my renewal is still pending, my upcoming flight still shows Pre. That takes a load off.

dh
GE, and often enough PreCheck for GE members, continues to work for 6 months after GE membership expiration. Also, being rather near or at retirement age gives lots of people PreCheck even without GE/PreCheck membership operational.
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Old Apr 27, 2019, 10:56 am
  #335  
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Originally Posted by CKDGM

Less of a hassle when you have extra time to find dates that work for you, though. ...
Yes, but only if one actually has travel plans. Otherwise, one needs to set an appointment within 30 days and then reschedule, perhaps multiple times, once they do have travel plans. And accidentally missing an appointment can mean having the whole application canceled.

Originally Posted by GUWonder
For those conditionally approved for renewal, postponing “the interview” can mean postponing membership denial and pretty close to immediate withdrawal of GE and related PreCheck benefits after the denial. In other words, there may be some benefit to postponing the final approval-seeking interview for renewal to pretty much as late as possible before even the 6 month (post-printed expiration date) extension window closes.
Has there been a single example of someone having G.E. revoked at one's renewal interview?
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Old Apr 27, 2019, 11:02 am
  #336  
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Originally Posted by joe_miami
Has there been a single example of someone having G.E. revoked at one's renewal interview?
As with some conditionally approved applicants being rejected at the interview step, so are there some conditionally approved renewal applicants who have been rejected at the interview step. I've only mentioned this repeatedly because it has happened, and there is nothing to suggest that it won't continue to happen from time to time.

Last edited by TWA884; Apr 27, 2019 at 4:02 pm Reason: Commentary/opinion, not trusted travelers practical advice/information
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Old Apr 27, 2019, 11:06 am
  #337  
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I don't recall a single example of someone's G.E. being revoked at the renewal interview. Frankly, it makes no sense that such a person would be allowed to keep G.E. until showing up for an interview.
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Old Apr 27, 2019, 12:01 pm
  #338  
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Originally Posted by joe_miami
I don't recall a single example of someone's G.E. being revoked at the renewal interview. Frankly, it makes no sense that such a person would be allowed to keep G.E. until showing up for an interview.
CBP has decided that not all renewal applicants should get final approval for renewal without an interview and instead has conditional approval requiring an interview for some renewal applicants. And CBP has used the interview to reject some of the conditionally-approved during the interview step.
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Old Apr 27, 2019, 12:28 pm
  #339  
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Originally Posted by GUWonder


CBP has decided that not all renewal applicants should get final approval for renewal without an interview and instead has conditional approval requiring an interview for some renewal applicants. And CBP has used the interview to reject some of the conditionally-approved during the interview step.
You've said this several times now, but without posting any examples. Who would be an example of someone who is allowed to hold G.E. until expiration but then gets rejected upon renewal?
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Old Apr 27, 2019, 4:00 pm
  #340  
 
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Originally Posted by joe_miami
You've said this several times now, but without posting any examples. Who would be an example of someone who is allowed to hold G.E. until expiration but then gets rejected upon renewal?
Someone who has a conviction after last issuance/renewal that is pick-up at renewal time.
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Old Apr 27, 2019, 4:15 pm
  #341  
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Originally Posted by joe_miami
Yes, but only if one actually has travel plans. Otherwise, one needs to set an appointment within 30 days and then reschedule, perhaps multiple times, once they do have travel plans.
That is out of date information.

Currently, conditionally approved applicants have a full year to complete their enrollment interview; it is no longer required to login within 30 days to select an interview date.
Originally Posted by CBP INFO Center Home
If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.
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Old Apr 27, 2019, 5:50 pm
  #342  
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Originally Posted by TWA884
That is out of date information.

Currently, conditionally approved applicants have a full year to complete their enrollment interview; it is no longer required to login within 30 days to select an interview date.
And for initial or renewal membership applications, applicants with conditional approval need not even schedule an interview as long as the conditional approval applicant performs the interview within 365 days of receiving conditional approval.

The language about “Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member” really is no longer correct, and it should instead read as meaning a “failure toschedule or complete an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member”. The CBP language was completed without considering what enrollment on arrival means to conditionally approved applicants who never schedule an interview but just use EOA within the relevant time frame.

While renewal applicants with conditional approval have 365 days from conditional approval to perform the interview, there may be a need to keep in mind that the GE membership benefits (inclusive of GE’s PreCheck allowance) don’t apply for more than 6 months after the renewal applicant’s printed GE membership expiration date.

Last edited by GUWonder; Apr 27, 2019 at 6:01 pm
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Old Apr 27, 2019, 7:06 pm
  #343  
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Originally Posted by Always Flyin
Someone who has a conviction after last issuance/renewal that is pick-up at renewal time.
Why would such a person be conditionally approved for renewal? They don't perform the background check at the interview.

Originally Posted by TWA884
That is out of date information.

Currently, conditionally approved applicants have a full year to complete their enrollment interview; it is no longer required to login within 30 days to select an interview date.
The second and third sentences of the text you quoted are contradictory. That said, if conditionally approved renewals no longer need to schedule an interview within 30 days of notification and then possibly deal with juggling future interview dates to match travel plans, then it would make more sense to renew sooner rather than later.
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Old Apr 27, 2019, 7:40 pm
  #344  
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Originally Posted by joe_miami
The second and third sentences of the text you quoted are contradictory. That said, if conditionally approved renewals no longer need to schedule an interview within 30 days of notification and then possibly deal with juggling future interview dates to match travel plans, then it would make more sense to renew sooner rather than later.
Conditionally-approved renewal GE members no longer need to schedule an interview within 30 days of conditional approval. Such GE members may no longer even need to schedule an interview whatsoever if using and completing the EOA method to get final approval for renewal before 365 days pass from the conditional approval date.
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Old Apr 28, 2019, 2:35 pm
  #345  
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Exclamation Moderator's Action

For indexing and future search purposes, a recent question about difficulties updating information on the TTP website during the renewal process was moved to the following thread where similar glitches have been discussed:
TWA884
Travel Safety/Security co-moderator
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