Sep 7, 2015, 8:03 pm
Last edit by: 5khours
Messages posted in this thread between 2013 and 2018 have been archived and can now be found in the following thread:
Archived: Global Entry Renewal [2013-2018]
Global Entry Reapplication / Renewal (required every 5 years)
Archived: Global Entry Renewal [2013-2018]
Global Entry Reapplication / Renewal (required every 5 years)
You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.
You may reapply for Global Entry renewal as early as one year prior to your membership expiration date; your new GE expiration date will be five years from your next birthday.
The amount of time for approval of applications varies from as little as 1-2 days to as long as several months. The reason for this is unclear. Please be patient. If you renew before expiration, your GE benefits will continue until your renewal is approved/rejected, for up to 24 months after expiration.
__________________________________________________ ______________________________________
Important:
1) If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.
Contrary data points: three people (two of whom are minors) had their GE expire in July/August/October 2021. Renewed in March/April 2022 with full approval (no interview required) within 48 hours.
2) If you cancel a scheduled interview, your application will be canceled. So, instead of canceling an appointment date for the interview, just reschedule it.
Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.
Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).
Please don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, Capital One Venture, Venture X, Chase CSR and JPM Reserve, AMEX Marriott Bonvoy Brilliant, American Express Platinum, CNB Crystal, etc.) Interestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.
After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been.
Extension of current Global Entry:
If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date).
Please note that according to the information the TTP website, the grace period has been extended to 24 months.
Decisions on your application:
1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.
2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.
3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.
If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.
Notification of Conditional Approval:
Global Entry
Aug 28, 2015
WILLISTON, VT
PO BOX 946
Williston, VT 05495
US
JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US
Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":
We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.
In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.
You must bring the following original documents with you to the enrollment center:
Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.
Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.
Respectfully,
(unsigned)
Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection
Note: names and numbers used herein are fictitious
Global Entry
Aug 28, 2015
WILLISTON, VT
PO BOX 946
Williston, VT 05495
US
JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US
Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":
We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.
In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.
You must bring the following original documents with you to the enrollment center:
- A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
- A permanent resident card (if applicable);
- Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.
Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.
Respectfully,
(unsigned)
Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection
Note: names and numbers used herein are fictitious
If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.
The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the TTP website, the grace period has been extended to 24 months.
[b]After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.
If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.
Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this [URL="https://help.cbp.gov/app/answers/detail/a_id/1332/~/i-have-submitted-my-trusted-traveler-application-for-review.-did-cbp-receive-my"]CBP web page for the links.
You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.
Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.
If your reapplication is approved, you will generally be notified quickly.
Your Global Entry Program Number / TT# and your PASSID will not change.
Longest wait for renewal (already renewed)
360 days - 5khours (August 2023 approval; no interview); applied 08/19/22, approved 8/14/23
334 days - (ms)jmd001 (Oct 2020 approval; no interview); specifically 11/20/2019 to 10/19/2020
313 days - (ms)arollins (Dec 2020 approval; no interview); applied 02/02/20, approved 12/11/20
313 days - RandomNobody Applied Mar 30 2022, approved Feb 6 2023, no interview.
311 days - Stanj (Nov. 2020 approval)
310 days - solosf (Nov. 2020 approval)
309 days - drewguy (Nov. 2020 approval)
305 days - BTA daughter (Nov. 2020 approval)
294 days - CaptainMiles (August 2020 approval, no interview)
292 days - topcat_dcx (July 2020 approval)
292 days - gig103 (Aug 2020 approval, no interview)
263 days - phillapkin (June 2020 approval)
256 days - DCDuo (Feb. 2020 approval)
224 days - Smartguy35 (8/23/19 to 4/3/20)
223 days - N104UA (8/22/19 to 4/1/20)
222 days - cheltzel (11/4/2019 applied, 6/12/2020 approval, no interview)
212 days - Matthew330Ci (8/1/2019 applied, 2/26/2020 approval, no interview)
211 days - aerokitty (Feb. 2020 approval, no interview)
207 days - Mrs. Flaneurs (Feb 2020, interview required)
197 days - mgalisa (Jan. 2020 approval)
Longest active waits for renewal
6/3/19 - Marcky
6/26/19 - Mearagirl
7/3/19 - mctaste
Global Entry Renewal Information and Processing Timelines
Mar 4, 2019, 7:51 am
#137
Join Date: Jan 2007
Location: SFO
Programs: DL PM,UA MP(former 1K), Hertz 5*G, National Emerald Club, SPG, Marriott Silver
Posts: 443
Mar 4, 2019, 9:57 am
#139
Join Date: Jun 2002
Location: NY Metro
Programs: DL DM
Posts: 2,881
I applied for renewal 12/23, have a govt security clearance and still not approved yet.
SO applied for renewal 2/17 approved 2/24 without new interview
so who knows how this works and incredibly frustrating given I've now had 2 full trips without pre-check. Wonder if its even worse when one has a govt security clearance given the posts on this board.
SO applied for renewal 2/17 approved 2/24 without new interview
so who knows how this works and incredibly frustrating given I've now had 2 full trips without pre-check. Wonder if its even worse when one has a govt security clearance given the posts on this board.
Mar 6, 2019, 7:53 pm
#140
Join Date: Nov 2004
Location: PDX
Programs: AA LT PLT (3.6+ MM), UA 1K LT Gold, Hilton LT Diamond, Bonvoy Gold.
Posts: 1,662
Good news, I finally got approval on Monday 3/4/19 for a renewal that I applied for on 12/17/18. No interview needed and card in the post apparently. Expiry was on 3/31 so cutting it a little close. Perhaps they do look at the expiry date when prioritizing who to process next? Either way I am relieved! BTW I never received a single email about my application, acceptance, processing, approval etc. Seems like this is a polling activity, no chance of an interrupt.... .
There is hope...
- Tim
There is hope...
- Tim
Last edited by timfountain; Mar 6, 2019 at 7:58 pm
Mar 6, 2019, 8:17 pm
#141
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
It is best to renew at T-364 next time to avoid any anxiety.
Mar 6, 2019, 9:48 pm
#142
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,627
I'm glad that you got your renewal, however, it was not cutting it close. As long as the renewal application is submitted before expiration of the current membership, the member continues to receive all the Global Entry benefits pending the final approval for up to 6 months after the expiration date.
Mar 6, 2019, 10:23 pm
#143
Original Poster
Join Date: Jun 2004
Programs: united airlines
Posts: 4,967
Boy, I wish I had know about that 6 month "grace" extension. Not knowing about it, I let my expiration date go by and did apply for renewal for a couple of weeks, which has already cost me 3 months with the benefit.
Mar 7, 2019, 5:17 am
#144
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Not generally, even as that (ie, membership expiry date and/or expiry date+6 months) would make sense if it always happened that way. CBP doesn’t even have the process in place to grant GE membership renewal without interview to all of those current GE members who receive conditional (renewal) approval while still having c. 11-18 months to use GE without doing the required renewal interview (at which time they may or may not get final renewal approval). In other words, it’s possible to be “trusted” enough to continue to use GE a lot but still not be granted final renewal approval as a GE member.
Mar 7, 2019, 4:46 pm
#146
Join Date: Feb 2007
Location: Atlanta
Programs: Delta Death March, Hyatt Globalist, IHG Plat, Marriott/Hilton Gold Life
Posts: 1,545
Not generally, even as that (ie, membership expiry date and/or expiry date+6 months) would make sense if it always happened that way. CBP doesn’t even have the process in place to grant GE membership renewal without interview to all of those current GE members who receive conditional (renewal) approval while still having c. 11-18 months to use GE without doing the required renewal interview (at which time they may or may not get final renewal approval). In other words, it’s possible to be “trusted” enough to continue to use GE a lot but still not be granted final renewal approval as a GE member.
Mar 8, 2019, 3:32 am
#147
Join Date: Mar 2018
Location: London
Programs: BAEC | qantas | IHG | Hilton Honors | Priority Pass | Nandos
Posts: 868
Just that having applied for renewal at, say, 12 months from expiry, you continue to have GE benefits for a further 18 months.
However, in the renewal process running in parallel, you might get conditional approval 10 months before expiry. At this point you've still got 16 months of GE left but, if you have your interview and don't get approval (however unlikely that might be, it's still possible), you would lose any unused 'grace' period the scheme was perfectly happy to allow you.
I guess that the moral would be to leave your renewal interview until as late as possible.
However, in the renewal process running in parallel, you might get conditional approval 10 months before expiry. At this point you've still got 16 months of GE left but, if you have your interview and don't get approval (however unlikely that might be, it's still possible), you would lose any unused 'grace' period the scheme was perfectly happy to allow you.
I guess that the moral would be to leave your renewal interview until as late as possible.
Mar 8, 2019, 1:12 pm
#148
Join Date: Dec 2001
Location: Iowa...Delta Charter Diamond, now Gold
Posts: 2,066
Wife and I applied on 2-18-19 for our first renewals. She received her card yesterday (neither of received any emails). I signed into my account today and I have to do the interview!! (UGH)
only difference between our applications is my passport was renewed since we signed up for program...hers is same.
I made appt then found the "you can do interview when arrive in the US" email from them...We are flying out and back to US in May, so I'm going to try to do that.
Before I found email about arrival interview I had made appointment for regular interview. I went to cancel it BUT was greeted with message, "if you cancel interview your application is no longer valid". (so I changed to date after we arrive back and hopefully we can actually do the interview upon arrival??)
only difference between our applications is my passport was renewed since we signed up for program...hers is same.
I made appt then found the "you can do interview when arrive in the US" email from them...We are flying out and back to US in May, so I'm going to try to do that.
Before I found email about arrival interview I had made appointment for regular interview. I went to cancel it BUT was greeted with message, "if you cancel interview your application is no longer valid". (so I changed to date after we arrive back and hopefully we can actually do the interview upon arrival??)
Mar 8, 2019, 5:20 pm
#149
Join Date: Feb 2007
Location: Atlanta
Programs: Delta Death March, Hyatt Globalist, IHG Plat, Marriott/Hilton Gold Life
Posts: 1,545
Wife and I applied on 2-18-19 for our first renewals. She received her card yesterday (neither of received any emails). I signed into my account today and I have to do the interview!! (UGH)
only difference between our applications is my passport was renewed since we signed up for program...hers is same.
only difference between our applications is my passport was renewed since we signed up for program...hers is same.
mine will be second renewal - last time was first / same passport, and I zipped through without an interview. 3 days.
not this time
Mar 9, 2019, 8:30 am
#150
Join Date: Jan 2010
Location: SAN
Programs: MVP
Posts: 117
Renewal applied 1/3/2019... Still pending... Exp June. Wife applied February for renewal, pending still, exp December. She did get a call from Homeland about a previous street name she left blank. Hope it wasn't a phishing scan.