Sep 7, 2015, 8:03 pm
Last edit by: 5khours
Messages posted in this thread between 2013 and 2018 have been archived and can now be found in the following thread:
Archived: Global Entry Renewal [2013-2018]
Global Entry Reapplication / Renewal (required every 5 years)
Archived: Global Entry Renewal [2013-2018]
Global Entry Reapplication / Renewal (required every 5 years)
You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.
You may reapply for Global Entry renewal as early as one year prior to your membership expiration date; your new GE expiration date will be five years from your next birthday.
The amount of time for approval of applications varies from as little as 1-2 days to as long as several months. The reason for this is unclear. Please be patient. If you renew before expiration, your GE benefits will continue until your renewal is approved/rejected, for up to 24 months after expiration.
__________________________________________________ ______________________________________
Important:
1) If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.
Contrary data points: three people (two of whom are minors) had their GE expire in July/August/October 2021. Renewed in March/April 2022 with full approval (no interview required) within 48 hours.
2) If you cancel a scheduled interview, your application will be canceled. So, instead of canceling an appointment date for the interview, just reschedule it.
Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.
Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).
Please don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, Capital One Venture, Venture X, Chase CSR and JPM Reserve, AMEX Marriott Bonvoy Brilliant, American Express Platinum, CNB Crystal, etc.) Interestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.
After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been.
Extension of current Global Entry:
If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date).
Please note that according to the information the TTP website, the grace period has been extended to 24 months.
Decisions on your application:
1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.
2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.
3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.
If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.
Notification of Conditional Approval:
Global Entry
Aug 28, 2015
WILLISTON, VT
PO BOX 946
Williston, VT 05495
US
JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US
Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":
We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.
In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.
You must bring the following original documents with you to the enrollment center:
Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.
Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.
Respectfully,
(unsigned)
Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection
Note: names and numbers used herein are fictitious
Global Entry
Aug 28, 2015
WILLISTON, VT
PO BOX 946
Williston, VT 05495
US
JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US
Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":
We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.
In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.
You must bring the following original documents with you to the enrollment center:
- A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
- A permanent resident card (if applicable);
- Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.
Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.
Respectfully,
(unsigned)
Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection
Note: names and numbers used herein are fictitious
If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.
The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the TTP website, the grace period has been extended to 24 months.
[b]After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.
If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.
Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this [URL="https://help.cbp.gov/app/answers/detail/a_id/1332/~/i-have-submitted-my-trusted-traveler-application-for-review.-did-cbp-receive-my"]CBP web page for the links.
You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.
Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.
If your reapplication is approved, you will generally be notified quickly.
Your Global Entry Program Number / TT# and your PASSID will not change.
Longest wait for renewal (already renewed)
360 days - 5khours (August 2023 approval; no interview); applied 08/19/22, approved 8/14/23
334 days - (ms)jmd001 (Oct 2020 approval; no interview); specifically 11/20/2019 to 10/19/2020
313 days - (ms)arollins (Dec 2020 approval; no interview); applied 02/02/20, approved 12/11/20
313 days - RandomNobody Applied Mar 30 2022, approved Feb 6 2023, no interview.
311 days - Stanj (Nov. 2020 approval)
310 days - solosf (Nov. 2020 approval)
309 days - drewguy (Nov. 2020 approval)
305 days - BTA daughter (Nov. 2020 approval)
294 days - CaptainMiles (August 2020 approval, no interview)
292 days - topcat_dcx (July 2020 approval)
292 days - gig103 (Aug 2020 approval, no interview)
263 days - phillapkin (June 2020 approval)
256 days - DCDuo (Feb. 2020 approval)
224 days - Smartguy35 (8/23/19 to 4/3/20)
223 days - N104UA (8/22/19 to 4/1/20)
222 days - cheltzel (11/4/2019 applied, 6/12/2020 approval, no interview)
212 days - Matthew330Ci (8/1/2019 applied, 2/26/2020 approval, no interview)
211 days - aerokitty (Feb. 2020 approval, no interview)
207 days - Mrs. Flaneurs (Feb 2020, interview required)
197 days - mgalisa (Jan. 2020 approval)
Longest active waits for renewal
6/3/19 - Marcky
6/26/19 - Mearagirl
7/3/19 - mctaste
Global Entry Renewal Information and Processing Timelines
Feb 14, 2019, 7:30 am
#91
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Feb 14, 2019, 10:40 am
#92
FlyerTalk Evangelist
Join Date: Nov 2004
Location: ORD
Programs: UA 1K
Posts: 16,900
I'm now checking daily, and am always amused at how you need to click four times to login and that all four boxes are on completely different places on the screen.
Feb 14, 2019, 10:43 am
#93
FlyerTalk Evangelist
Join Date: Nov 2004
Location: ORD
Programs: UA 1K
Posts: 16,900
No.
As it is explained to me, all applications are sent to our background investigators in VT. They all get divided up amongst the workers there, and it gets done when it gets done. This is why two people who apply at the same time, at the same computer, with the same information, will have their applications approved at different times.
On a local level, we only deal with applicants once conditionally approved. In person, people often ask us at the GE offices if we can do anything about their application. It sucks when mom shows up with her husband and 3 kids for their appointments, but we can't get her in because her application still shows "Pending Risk Assessment," weeks after the rest of the family was approved.
Also, due to the previous shutdown, our port is a few thousand interviews behind. There was talk about contacting those people and having them come in on a walk in basis, or even working weekends to get them caught up. Ultimately, the threat of a new shutdown has cancelled those plans, and now those people need to reschedule themselves online.
As it is explained to me, all applications are sent to our background investigators in VT. They all get divided up amongst the workers there, and it gets done when it gets done. This is why two people who apply at the same time, at the same computer, with the same information, will have their applications approved at different times.
On a local level, we only deal with applicants once conditionally approved. In person, people often ask us at the GE offices if we can do anything about their application. It sucks when mom shows up with her husband and 3 kids for their appointments, but we can't get her in because her application still shows "Pending Risk Assessment," weeks after the rest of the family was approved.
Also, due to the previous shutdown, our port is a few thousand interviews behind. There was talk about contacting those people and having them come in on a walk in basis, or even working weekends to get them caught up. Ultimately, the threat of a new shutdown has cancelled those plans, and now those people need to reschedule themselves online.
This is the exact text:
The extended partial government shutdown has resulted in a substantial backlog of CBP's Trusted Traveler Programs (TTP) applications and renewals.
Applicants for Global Entry (GE), SENTRI, NEXUS and FAST should expect significant delays in application processing times and limited appointment availability at TTP enrollment centers.
Conditionally approved GE members should seek to complete their GE interviews without an appointment upon arrival from an international flight at any of the 49 airports participating in CBP's Enrollment on Arrival (EoA) program. [Bolding mine]
Feb 14, 2019, 10:58 am
#94
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
This is now a banner on the website encouraging people "arriving internationally" who have been approved to just show up at the interview site. I assume the same would work if you're just passing through the airport. Easy enough to show up at ORD a couple hours early one day. I'm not sure why the specification is for International Arrivals,
This is the exact text:
The extended partial government shutdown has resulted in a substantial backlog of CBP's Trusted Traveler Programs (TTP) applications and renewals.
Applicants for Global Entry (GE), SENTRI, NEXUS and FAST should expect significant delays in application processing times and limited appointment availability at TTP enrollment centers.
Conditionally approved GE members should seek to complete their GE interviews without an appointment upon arrival from an international flight at any of the 49 airports participating in CBP's Enrollment on Arrival (EoA) program. [Bolding mine]
This is the exact text:
The extended partial government shutdown has resulted in a substantial backlog of CBP's Trusted Traveler Programs (TTP) applications and renewals.
Applicants for Global Entry (GE), SENTRI, NEXUS and FAST should expect significant delays in application processing times and limited appointment availability at TTP enrollment centers.
Conditionally approved GE members should seek to complete their GE interviews without an appointment upon arrival from an international flight at any of the 49 airports participating in CBP's Enrollment on Arrival (EoA) program. [Bolding mine]
Feb 14, 2019, 6:51 pm
#95
Join Date: Jul 2011
Location: West Coast
Programs: UA 1K 2MM, Hyatt Globalist, Hilton Diamond, Marriott Platinum
Posts: 264
Applied for Renewal in early December and am awaiting approval. Since then I've filled up my passport with stamps so needed to get an expedited new passport. Since the TTP website is now in this renewal layout there's no way to update my Global Entry or Nexus accounts with my new passport number. I assume my new passport won't work when I re-enter the US this month. Hopefully I can stop by an office in SFO and have them update the passport number?
Seems the programmers of the computer system didn't anticipate this happening to a user.
Seems the programmers of the computer system didn't anticipate this happening to a user.
Feb 15, 2019, 11:32 am
#96
Join Date: Feb 2017
Location: one big Port of Entry...
Programs: CBP
Posts: 141
A disturbingly large amount of people think they are applying for Pre-check.
One of my first questions during an interview is: "Are you familiar with the Global Entry program?"
I get *far* too many responses of "Yes, that's where you don't have to take off your shoes right?"
"Do you have any international trips coming up?" "No." oooook.
But I get that it's only $15 more than PreCheck, so why not....
So yes, backgrounds take longer now. Generally.
Feb 16, 2019, 12:10 am
#97
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,584
Moderator's Action
For indexing and future search purposes, a question and a response about leaving out countries visited from a Global Entry renewal application were moved to the following thread:
TWA884
Travel Safety/Security co-moderator
TWA884
Travel Safety/Security co-moderator
Feb 16, 2019, 6:34 am
#98
Join Date: Dec 2005
Programs: DL GM, AA PLT.
Posts: 537
I'm also stuck in renewal purgatory. My GE expired a few days ago (though I applied to renew well before.)
When I go the US in a couple of weeks, I'm assuming I just use the GE kiosk as before? I note the mention of the 6m grace period on here, but can't see it on the CBP website. Didn't want to get there, for the GE machine to tell me no.
Thanks
When I go the US in a couple of weeks, I'm assuming I just use the GE kiosk as before? I note the mention of the 6m grace period on here, but can't see it on the CBP website. Didn't want to get there, for the GE machine to tell me no.
Thanks
Feb 16, 2019, 7:02 am
#99
Join Date: Nov 2009
Programs: DL PM 1MM
Posts: 3,439
I'm also stuck in renewal purgatory. My GE expired a few days ago (though I applied to renew well before.)
When I go the US in a couple of weeks, I'm assuming I just use the GE kiosk as before? I note the mention of the 6m grace period on here, but can't see it on the CBP website. Didn't want to get there, for the GE machine to tell me no.
Thanks
When I go the US in a couple of weeks, I'm assuming I just use the GE kiosk as before? I note the mention of the 6m grace period on here, but can't see it on the CBP website. Didn't want to get there, for the GE machine to tell me no.
Thanks
See post number 491 in this thread
Feb 16, 2019, 11:53 am
#100
Join Date: Aug 2009
Location: Left Coast
Posts: 858
I learn something every day. For what it's worth, I applied for GE renewal a couple of weeks ago; it took five days for approval. The new card was received today.
Feb 16, 2019, 5:09 pm
#101
Join Date: Oct 2007
Location: Catania, Sicily/South Jersey (PHL)/Houston, Texas/Red Stick/airborne in-between
Programs: United Global Svs, AA PlatPro, WN RR, AZ/ITA Freccia, Hilton Diam, Bonvoy Gold, Hertz Prez, IHG
Posts: 3,539
Basically yes. At the very beginning when it was being tested at just three airports, mine was basically instantaneous. My gov't clearance at the time played a part. Now the checks are slightly different and more in-depth. General background checks are backlogged with OPM and other government agencies also, so it is not just CBP.
Feb 16, 2019, 8:43 pm
#102
Join Date: Dec 2010
Location: DFW
Programs: UA 1K, AA Platinum, Hilton Diamond, Bonvoy Gold
Posts: 466
After applying for renewal in early December, I finally got the approval. The email said I just show up to interview upon arrival from an international location. Fair enough, but what about Pre-Check? My next international trip probably isn't until April or May, but I have plenty of domestic trips between now and then, and really want my Pre-Check done before then. This is why I'd rather schedule an interview myself.
Feb 16, 2019, 8:50 pm
#103
Join Date: Nov 2009
Programs: DL PM 1MM
Posts: 3,439
After applying for renewal in early December, I finally got the approval. The email said I just show up to interview upon arrival from an international location. Fair enough, but what about Pre-Check? My next international trip probably isn't until April or May, but I have plenty of domestic trips between now and then, and really want my Pre-Check done before then. This is why I'd rather schedule an interview myself.
Feb 17, 2019, 3:29 am
#104
Moderator: Asiana & Qantas Frequent Flyer
Join Date: Dec 2006
Location: STR/SYD/SMF
Programs: QF Lifetime SG, LH HON, OZ Lifetime Diamond +, HH Diamond, Marriott Lifetime Platinum
Posts: 14,365
Applied for renewal in June 2018. Still no news, no communication and the status still shows pending.
Feb 17, 2019, 9:50 am
#105
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
After applying for renewal in early December, I finally got the approval. The email said I just show up to interview upon arrival from an international location. Fair enough, but what about Pre-Check? My next international trip probably isn't until April or May, but I have plenty of domestic trips between now and then, and really want my Pre-Check done before then. This is why I'd rather schedule an interview myself.
Good luck.
