Sep 7, 2015, 8:03 pm
Last edit by: 5khours
Messages posted in this thread between 2013 and 2018 have been archived and can now be found in the following thread:
Archived: Global Entry Renewal [2013-2018]
Global Entry Reapplication / Renewal (required every 5 years)
Archived: Global Entry Renewal [2013-2018]
Global Entry Reapplication / Renewal (required every 5 years)
You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.
You may reapply for Global Entry renewal as early as one year prior to your membership expiration date; your new GE expiration date will be five years from your next birthday.
The amount of time for approval of applications varies from as little as 1-2 days to as long as several months. The reason for this is unclear. Please be patient. If you renew before expiration, your GE benefits will continue until your renewal is approved/rejected, for up to 24 months after expiration.
__________________________________________________ ______________________________________
Important:
1) If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.
Contrary data points: three people (two of whom are minors) had their GE expire in July/August/October 2021. Renewed in March/April 2022 with full approval (no interview required) within 48 hours.
2) If you cancel a scheduled interview, your application will be canceled. So, instead of canceling an appointment date for the interview, just reschedule it.
Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.
Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).
Please don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, Capital One Venture, Venture X, Chase CSR and JPM Reserve, AMEX Marriott Bonvoy Brilliant, American Express Platinum, CNB Crystal, etc.) Interestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.
After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been.
Extension of current Global Entry:
If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date).
Please note that according to the information the TTP website, the grace period has been extended to 24 months.
Decisions on your application:
1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.
2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.
3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.
If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.
Notification of Conditional Approval:
Global Entry
Aug 28, 2015
WILLISTON, VT
PO BOX 946
Williston, VT 05495
US
JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US
Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":
We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.
In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.
You must bring the following original documents with you to the enrollment center:
Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.
Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.
Respectfully,
(unsigned)
Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection
Note: names and numbers used herein are fictitious
Global Entry
Aug 28, 2015
WILLISTON, VT
PO BOX 946
Williston, VT 05495
US
JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US
Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":
We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.
In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.
You must bring the following original documents with you to the enrollment center:
- A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
- A permanent resident card (if applicable);
- Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.
Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.
Respectfully,
(unsigned)
Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection
Note: names and numbers used herein are fictitious
If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.
The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the TTP website, the grace period has been extended to 24 months.
[b]After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.
If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.
Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this [URL="https://help.cbp.gov/app/answers/detail/a_id/1332/~/i-have-submitted-my-trusted-traveler-application-for-review.-did-cbp-receive-my"]CBP web page for the links.
You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.
Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.
If your reapplication is approved, you will generally be notified quickly.
Your Global Entry Program Number / TT# and your PASSID will not change.
Longest wait for renewal (already renewed)
360 days - 5khours (August 2023 approval; no interview); applied 08/19/22, approved 8/14/23
334 days - (ms)jmd001 (Oct 2020 approval; no interview); specifically 11/20/2019 to 10/19/2020
313 days - (ms)arollins (Dec 2020 approval; no interview); applied 02/02/20, approved 12/11/20
313 days - RandomNobody Applied Mar 30 2022, approved Feb 6 2023, no interview.
311 days - Stanj (Nov. 2020 approval)
310 days - solosf (Nov. 2020 approval)
309 days - drewguy (Nov. 2020 approval)
305 days - BTA daughter (Nov. 2020 approval)
294 days - CaptainMiles (August 2020 approval, no interview)
292 days - topcat_dcx (July 2020 approval)
292 days - gig103 (Aug 2020 approval, no interview)
263 days - phillapkin (June 2020 approval)
256 days - DCDuo (Feb. 2020 approval)
224 days - Smartguy35 (8/23/19 to 4/3/20)
223 days - N104UA (8/22/19 to 4/1/20)
222 days - cheltzel (11/4/2019 applied, 6/12/2020 approval, no interview)
212 days - Matthew330Ci (8/1/2019 applied, 2/26/2020 approval, no interview)
211 days - aerokitty (Feb. 2020 approval, no interview)
207 days - Mrs. Flaneurs (Feb 2020, interview required)
197 days - mgalisa (Jan. 2020 approval)
Longest active waits for renewal
6/3/19 - Marcky
6/26/19 - Mearagirl
7/3/19 - mctaste
Global Entry Renewal Information and Processing Timelines
Jan 29, 2019, 2:46 pm
#46
Join Date: Dec 2012
Location: Chicago, IL
Posts: 349
I applied for renewal in late November and was completely approved (no interview required) about a week later. My wife applied for her renewal on December 8th and her application still says "pending review." We visited all the same countries and none (except maybe Colombia) are ones that I'd consider any type of red flag. I was initially thinking the shutdown was the culprit, but seeing all these other quick approvals has me a bit concerned. Technically she doesn't expire until late 2019, so I guess we'll just keep waiting...
Jan 29, 2019, 3:38 pm
#47
Join Date: Jul 2010
Location: PHL
Programs: Hyatt Globalist, Hilton Diamond, AA Gold, FB Gold, ITA Volare Executive
Posts: 3,294
Happened to us the other way around: Wife approved lickety-split, I was pending review forever, and then had to do a re-interview.
It's like the old Rawhide theme song: "Don't try to understand 'em..."
It's like the old Rawhide theme song: "Don't try to understand 'em..."
Jan 29, 2019, 9:19 pm
#48
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,421
Just a minor gripe, but my wife submitted her renewal today and it says to check back because they don't send status notifications to e-mail. I feel like that's a shortcoming!
Jan 31, 2019, 4:31 am
#49
FlyerTalk Evangelist
Join Date: Nov 2011
Location: Brighton. UK
Programs: BA Gold / VS /IHG Diamond & Ambassador
Posts: 14,167
Though in some cases they do so for example I got an email when I got my Conditional Approval and then Final Approval (the emails state 'your status/ has changed') but a friend of mine got neither. Not sure why some people get them and others don't. Perhaps some email providers just block them so they don't even get to spam folders
But with something like GE I took it as my responsibility to check rather than rely on the US Government to tell me things.
Jan 31, 2019, 8:29 am
#50
Join Date: Dec 2018
Programs: Global Entry, Mileage Plus, AAdvantage
Posts: 3
Hello. I haven't read every post on this thread, but I find it interesting that so many travel nerds like us "let" our Global Entry expire. It is ultimately my responsibility to renew on time, but it seems like our friends in the US government could save much time and expense by sending out reminder emails prior to expiration. As a point of comparison, I'm also in the UK Border Force registered traveler program (I'm a US citizen), and they sent me a reminder weeks before expiration in mid-November. I clicked to renew immediately and needed to provide almost no new information, just confirm some stuff. I then was notified one week later that I'm good; they have a written SLA of 10 business days for the decision.
Whereas for for Global Entry...
Expired November 1 (no notification about expiration or the need to create a new profile or GOES going away; found out by getting rejected in TSA Pre-check line at airport; oddly, I did have Pre on the way to that destination, and that flight was three days after my GE/Pre expiration)
Applied on November 8 (classified on TTP site as a renewal, not a new application)
As of December 3, still waiting for conditional approval
Other pertinent facts...been to about 20 countries in Europe and Asia over the last five years, my wife also has GE, no immigration or customs issues in the past, applied around a couple of holidays so maybe I should expect longer wait (Veteran's Day, Thanksgiving)
Whereas for for Global Entry...
Expired November 1 (no notification about expiration or the need to create a new profile or GOES going away; found out by getting rejected in TSA Pre-check line at airport; oddly, I did have Pre on the way to that destination, and that flight was three days after my GE/Pre expiration)
Applied on November 8 (classified on TTP site as a renewal, not a new application)
As of December 3, still waiting for conditional approval
Other pertinent facts...been to about 20 countries in Europe and Asia over the last five years, my wife also has GE, no immigration or customs issues in the past, applied around a couple of holidays so maybe I should expect longer wait (Veteran's Day, Thanksgiving)
I had a colleague tell me that over the summer her renewal took 3+ months, with no reason why and no interview needed. Given the month-long shutdown, I might have another two months of shoe and computer removal
On the upside, that minor inconvenience has generally been outweighed by the fact that non-Pre and non-GE lines have been much shorter than those premium lanes for the seven trips I've taken since my expiration. I even went international (well, Canada) and beat the GE people through customs. Timing is everything, I guess, and Clear definitely helps at SFO.
Jan 31, 2019, 11:28 am
#51
Join Date: Dec 2018
Programs: Global Entry, Mileage Plus, AAdvantage
Posts: 3
Any updates from folks that have been waiting a while now that the shutdown is paused? I applied for GE renewal on November 8 after expiration, still pending.
I had a colleague tell me that over the summer her renewal took 3+ months, with no reason why and no interview needed. Given the month-long shutdown, I might have another two months of shoe and computer removal
On the upside, that minor inconvenience has generally been outweighed by the fact that non-Pre and non-GE lines have been much shorter than those premium lanes for the seven trips I've taken since my expiration. I even went international (well, Canada) and beat the GE people through customs. Timing is everything, I guess, and Clear definitely helps at SFO.
I had a colleague tell me that over the summer her renewal took 3+ months, with no reason why and no interview needed. Given the month-long shutdown, I might have another two months of shoe and computer removal
On the upside, that minor inconvenience has generally been outweighed by the fact that non-Pre and non-GE lines have been much shorter than those premium lanes for the seven trips I've taken since my expiration. I even went international (well, Canada) and beat the GE people through customs. Timing is everything, I guess, and Clear definitely helps at SFO.
That was a trying couple of months for this travel nerd...
Expired November 1 (no notification about expiration or the need to create a new profile or GOES going away; found out by getting rejected in TSA Pre-check line at airport; oddly, I did have Pre on the way to that destination, and that flight was three days after my GE/Pre expiration)
Applied on November 8 (classified on TTP site as a renewal, not a new application)
As of December 3, still waiting for conditional approval
Approved January 31, no interview needed
Jan 31, 2019, 11:40 am
#52
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Well, here's another update: Finally approved today! No interview needed.
That was a trying couple of months for this travel nerd...
Expired November 1 (no notification about expiration or the need to create a new profile or GOES going away; found out by getting rejected in TSA Pre-check line at airport; oddly, I did have Pre on the way to that destination, and that flight was three days after my GE/Pre expiration)
Applied on November 8 (classified on TTP site as a renewal, not a new application)
As of December 3, still waiting for conditional approval
Approved January 31, no interview needed
That was a trying couple of months for this travel nerd...
Expired November 1 (no notification about expiration or the need to create a new profile or GOES going away; found out by getting rejected in TSA Pre-check line at airport; oddly, I did have Pre on the way to that destination, and that flight was three days after my GE/Pre expiration)
Applied on November 8 (classified on TTP site as a renewal, not a new application)
As of December 3, still waiting for conditional approval
Approved January 31, no interview needed
Jan 31, 2019, 1:59 pm
#53
FlyerTalk Evangelist
Join Date: Jul 2003
Location: jfk area
Programs: AA platinum; 2MM AA, Delta Diamond, Hilton Diamond
Posts: 10,291
My (second) renewal is still PENDING since Nov. 19 [reapplied at T-364]. I check every few days to see any status update--would checking that often be an issue?
Jan 31, 2019, 2:36 pm
#54
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Jan 31, 2019, 7:04 pm
#55
FlyerTalk Evangelist
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,714
How long does it take for the typical uncomplicated renewal application to go from "pending" to "approved" (assuming no interview)? I know it varies but it seems like the wiki could be updated to include a typical range. I'd prefer not to check status every day LOL. From recent reports I gather that some are approved in as little as 5-7 days, but I don't know if that's typical.
From recent reports I gather that some are approved in as little as 5-7 days, but I don't know if that's typical.
Jan 31, 2019, 8:23 pm
#56
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,593
My renewal application travel history consisted of Western European and Central American countries and Israel (Canada and Mexico are excluded from that question). There were no changes to my employment and residence history from the previous time that I applied for Global Entry.
Hope this helps.
Feb 1, 2019, 6:19 am
#57
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
How long does it take for the typical uncomplicated renewal application to go from "pending" to "approved" (assuming no interview)? I know it varies but it seems like the wiki could be updated to include a typical range. I'd prefer not to check status every day LOL. From recent reports I gather that some are approved in as little as 5-7 days, but I don't know if that's typical.
From recent reports I gather that some are approved in as little as 5-7 days, but I don't know if that's typical.
Feb 1, 2019, 9:01 am
#58
Join Date: Jun 2015
Posts: 710
Less than 10 days on average. Once you go over double that time frame, the chances of having to do a renewal interview increase tremendously. If the renewal applicant is very young or closer to retirement age than to their 20s-40s and the applicant is female rather than male, then the chances of the renewal coming in without needing the interview are considerably higher even if longer wait.
Feb 1, 2019, 10:35 am
#59
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: UA, Marriott, Hilton; GE
Posts: 7,125
https://www.flyertalk.com/wiki/index...Edit_This_Wiki
Feb 2, 2019, 9:47 pm
#60
Join Date: Jan 2002
Location: Long Island, NY, USA
Posts: 1,334
GE Renewal Pending Review
My Global Entry renewal application is in "Pending Review" status since January 5, 2019. The payment was processed in seconds after I submitted it.
Last edited by satish_ny; Feb 2, 2019 at 9:48 pm Reason: typo
