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Global Entry Renewal Information and Processing Timelines

Old Sep 7, 2015, 8:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: 5khours
Messages posted in this thread between 2013 and 2018 have been archived and can now be found in the following thread:

Archived: Global Entry Renewal [2013-2018]




Global Entry Reapplication / Renewal (required every 5 years)

You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.

You may reapply for Global Entry renewal as early as one year prior to your membership expiration date; your new GE expiration date will be five years from your next birthday.

The amount of time for approval of applications varies from as little as 1-2 days to as long as several months. The reason for this is unclear. Please be patient. If you renew before expiration, your GE benefits will continue until your renewal is approved/rejected, for up to 24 months after expiration.
__________________________________________________ ______________________________________

Important:

1) If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.

Contrary data points: three people (two of whom are minors) had their GE expire in July/August/October 2021. Renewed in March/April 2022 with full approval (no interview required) within 48 hours.

2) If you cancel a scheduled interview, your application will be canceled. So, instead of canceling an appointment date for the interview, just reschedule it.
Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.

Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).

Please don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, Capital One Venture, Venture X, Chase CSR and JPM Reserve, AMEX Marriott Bonvoy Brilliant, American Express Platinum, CNB Crystal, etc.) Interestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.

After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been.

Extension of current Global Entry:

If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date).
Please note that according to the information the TTP website, the grace period has been extended to 24 months.

Decisions on your application:

1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.

2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.

3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.

If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.

Notification of Conditional Approval:
Global Entry
Aug 28, 2015

WILLISTON, VT
PO BOX 946
Williston, VT 05495
US

JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US

Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":

We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.

In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.

You must bring the following original documents with you to the enrollment center:
  • A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
  • A permanent resident card (if applicable);
  • Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
When you visit the Enrollment Center, we will review your application and any additional information you provide at that time. We will verify your identity, review your documentation, and take your fingerprints and photograph. Finally, we will explain the terms and conditions of the Global Entry program and answer any questions or concerns you may have.

Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.

Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.

Respectfully,

(unsigned)

Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection

Note: names and numbers used herein are fictitious
You can check the status of your application from your TTP Website dashboard, which is displayed after you login. If you applied through GOES, you can find migration instructions here. Please DO NOT submit a new application as you will be liable for any additional fees incurred per the non-refundable terms and conditions you agree to prior to making payment.

If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.

The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the TTP website, the grace period has been extended to 24 months.

[b]After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.

If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.

Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this [URL="https://help.cbp.gov/app/answers/detail/a_id/1332/~/i-have-submitted-my-trusted-traveler-application-for-review.-did-cbp-receive-my"]CBP web page for the links.

You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.

Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.

If your reapplication is approved, you will generally be notified quickly.

Your Global Entry Program Number / TT# and your PASSID will not change.

Longest wait for renewal (already renewed)
360 days - 5khours (August 2023 approval; no interview); applied 08/19/22, approved 8/14/23
334 days - (ms)jmd001 (Oct 2020 approval; no interview); specifically 11/20/2019 to 10/19/2020
313 days - (ms)arollins (Dec 2020 approval; no interview); applied 02/02/20, approved 12/11/20
313 days - RandomNobody Applied Mar 30 2022, approved Feb 6 2023, no interview.
311 days - Stanj (Nov. 2020 approval)
310 days - solosf (Nov. 2020 approval)
309 days - drewguy (Nov. 2020 approval)
305 days - BTA daughter (Nov. 2020 approval)
294 days - CaptainMiles (August 2020 approval, no interview)
292 days - topcat_dcx (July 2020 approval)
292 days - gig103 (Aug 2020 approval, no interview)
263 days - phillapkin (June 2020 approval)
256 days - DCDuo (Feb. 2020 approval)
224 days - Smartguy35 (8/23/19 to 4/3/20)
223 days - N104UA (8/22/19 to 4/1/20)
222 days - cheltzel (11/4/2019 applied, 6/12/2020 approval, no interview)
212 days - Matthew330Ci (8/1/2019 applied, 2/26/2020 approval, no interview)
211 days - aerokitty (Feb. 2020 approval, no interview)
207 days - Mrs. Flaneurs (Feb 2020, interview required)
197 days - mgalisa (Jan. 2020 approval)

Longest active waits for renewal
6/3/19 - Marcky
6/26/19 - Mearagirl
7/3/19 - mctaste




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Global Entry Renewal Information and Processing Timelines

Old Jan 17, 2019, 11:26 am
  #31  
 
Join Date: Sep 2018
Posts: 17
I'm going on 5+ months from the time I initially renewed now. I got conditional approval mid-October after applying beginning of September. Got the closest available appointment in December...ended up being the day the government shut down for GHW Bush's death. At least I got a warning ahead of time. Rescheduled for the day after Christmas, office closed for government shutdown, no call or email notifying of cancellation (understandable, but I did read that others were notified!) Rescheduled again near the end of Jan, now it looks like that appointment will be again be canceled due to the shutdown. I'm flying internationally this weekend and hoping there's a chance the enrollment on arrival office is open at the airport when I get back! Thankfully I started this process a year ahead of time, it's looking like it'll take a good 6 months at least.
onoade is offline  
Old Jan 18, 2019, 2:00 pm
  #32  
 
Join Date: Jan 2019
Programs: GOES
Posts: 1
Global Entry expired

I have a flight next week but my appointment to renew my GOES trusted traveler membership was canceled due to shutdown. Can I use my expired card? Will I still be TSA pre check qualified?
lmush is offline  
Old Jan 18, 2019, 2:16 pm
  #33  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,599
Exclamation Moderator's Action

Originally Posted by lmush
I have a flight next week but my appointment to renew my GOES trusted traveler membership was canceled due to shutdown. Can I use my expired card? Will I still be TSA pre check qualified?
Hello 2lmush,

Welcome to FlyerTalk!

I have merged your question into the relevant thread.

If you applied for the renewal before your current membership expired, you can continue to use your Global Entry benefits pending the final approval of your renewal application for up to six months after its expiration date.

TWA884
Travel Safety/Security co-moderator
TWA884 is offline  
Old Jan 21, 2019, 6:11 am
  #34  
 
Join Date: Sep 2008
Programs: UA 1K, Marriott Gold, Hilton Gold, Starwood Gold
Posts: 951
Will the system notify you when there has been a change in your application or do you have to continue to check the website?
100% Green is offline  
Old Jan 21, 2019, 7:32 am
  #35  
 
Join Date: Dec 2009
Programs: DL PM, Hyatt Plat, SPG Gold
Posts: 1,082
My wife and I applied on Jan 8, 2019 and she was approved within a few days. No interview necessary. She received her card in less than 10 days after applying. My application shows that it is still pending review. Ironically, her GE had expired. My GE has not expired yet. Maybe my application needed hands on processing and hers went through without any flags in an automated fashion. I did have a few other countries in my list of countries that I have visited than she did.
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cottonpatch is offline  
Old Jan 21, 2019, 8:43 am
  #36  
FlyerTalk Evangelist
 
Join Date: Apr 2009
Location: where lions are led by donkeys...
Programs: Lifetime Gold, Global Entry, Hertz PC, and my wallet
Posts: 20,340
Originally Posted by 100% Green
Will the system notify you when there has been a change in your application or do you have to continue to check the website?
If you mean will it send an email, it has for some people, it didn't for me, and I found out by checking the website.
Silver Fox is offline  
Old Jan 21, 2019, 8:45 am
  #37  
 
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Originally Posted by 100% Green
Will the system notify you when there has been a change in your application or do you have to continue to check the website?
System is supposed to notify you when there is a status change. However, it has been reported many times that no email notification was received when there was a status change. It is best for you to check website daily or every few days.
1KChinito is offline  
Old Jan 21, 2019, 1:15 pm
  #38  
 
Join Date: Aug 2008
Location: Somewhere in Florida
Posts: 2,615
Just renewed my passport and decided to renew my Global Entry membership when updating the new TTP website with my Passport#.

Applied for renewal: Jan-02
Received approval: Jan-06
Received card by mail: Jan-19

VERY impressed with both the US Dept of State and CBP on renewal times! Seriously, thank you!

Only took 2 weeks for my passport via regular (non-expedited) service, 4 days for CBP on GE. Fastest turn-around times I've ever seen, and I seem to be the go-to person in our office for helping people with Passports & Trusted Traveler programs, so I see quite a few data points.
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KRSW is offline  
Old Jan 21, 2019, 4:50 pm
  #39  
 
Join Date: Nov 2014
Posts: 243
Originally Posted by KRSW
Just renewed my passport and decided to renew my Global Entry membership when updating the new TTP website with my Passport#.

Applied for renewal: Jan-02
Received approval: Jan-06
Received card by mail: Jan-19
So fast! I applied for renewal early December and I am still pending.
beastieb is offline  
Old Jan 22, 2019, 2:59 pm
  #40  
 
Join Date: Jun 2014
Location: DFW
Programs: AA Lifetime Gold, Admirals Club, Global Entry
Posts: 1,141
A family member recently applied for renewal:

-- Application: Jan. 1
-- Approval: Jan. 6 (no email notice; we had to check the status manually)
-- Credit card reimbursement: Jan. 10 (Citi Executive)
-- Pressed the "activate" button: Jan. 18 (see above)
-- Received a new card: Jan. 22

So no interview but the lack of an email notice sort of threw us for a loop. It therefore looks as though the government shutdown isn't really doing much here unless the computer flags you for an interview. Color me a bit surprised.

<redacted>

Last edited by TWA884; Jan 22, 2019 at 5:02 pm Reason: Unnecessary
FallenPlat is offline  
Old Jan 26, 2019, 7:35 am
  #41  
 
Join Date: Dec 2017
Posts: 2
Existing GE while renewal application pending

Can an existing GE card be used while a renewal application is pending? (The existing card has not expired.)
MRL100 is offline  
Old Jan 26, 2019, 9:57 am
  #42  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,599
Welcome to FlyerTalk @MRL100!

I have merged your question into the thread discussing Global Entry renewals.

As long as you applied for renewal before the expiration date, you will continue to receive Global Entry benefits pending the final approval of your renewal application for up to six months after the expiration date.
U.S. Customs and Border Protection

When will my membership expire and how soon can I renew my membership?

<snip>

If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date).
TWA884
Travel Safety/Security co-moderator
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Old Jan 26, 2019, 10:01 am
  #43  
 
Join Date: Dec 2017
Posts: 2
Thank you.
TWA884 likes this.
MRL100 is offline  
Old Jan 28, 2019, 7:16 am
  #44  
 
Join Date: Jan 2007
Programs: HH Gold and lowly DL FO
Posts: 250
I submitted my renewal application on January 17 and received my new card in the mail on January 26. Color me surprised.
lexi is offline  
Old Jan 28, 2019, 7:36 am
  #45  
 
Join Date: Mar 2014
Posts: 3
Originally Posted by lexi
I submitted my renewal application on January 17 and received my new card in the mail on January 26. Color me surprised.
Interesting. I submitted my renewal application shortly after the shutdown started (12/24) and it still seems to be pending.
dave706 is offline  

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