TWA884

There is no need to go to an enrollment center to update passport information; it can be done on the TTP website.
Moderator's note:

Please continue the discussion of this subject in the Global Entry - New Passport thread.

Thank you.

UCSBCHRIS2002

Approved on 11/1. A little over 10 weeks.

I reached out to CBP on 10/31 via email, 11/1 approved, and 11/2 received email.

ravi_thota

I applied for renewal on Oct 4th, and 4 weeks later still pending. Not sure what takes them this long. Some seem to get it in 2 weeks and some in 10 weeks. Just for renewal, when they already have all the information needed and have been a member for 5 years with global entry!

peter11

My partner and I both renewed in October. His new card arrived today, 10 days after application. Mine also took about 10 days. Neither of us received an email stating that the renewal had been approved. Our only notification was receipt of the new card.

TarcanusFrostbourne

Just another data point here from my mother who recently applied for renewal:

Application Submitted: Monday, October 22, 2018.
Application Approved: Tuesday, October 23, 2018.
New Card Arrived: Monday, October 29, 2018.
No interview required.
Processed by the Philadelphia International Airport station (from the letterhead listed on her online approval letter).

I was shocked at how fast her renewal was approved. She forgot that her membership was going to expire on November 2, 2018 and we both thought that there was going to be a gap in her coverage since she applied for renewal so late.

I should also note that she never received an email confirming her application submission or that her application was approved. The new card arrived at her house a week after she applied, which is how we knew that she had been approved for renewal.

TWA884

I'm glad that she remembered to apply for the renewal before the expiration date. That prevented a gap in her GE membership.

However, so long as the renewal application was made prior to the expiration date, she would have benefited from the six months rule:

btiger14

could you share the CBP email address you used to check on your application. thanks

aztimm

My Global Entry expires next October.
My passport also expires next October.

Is there anything wrong with renewing GE now, even though my passport will expire and I'll get a new one?

I have a trip to China in a few weeks and plan to renew my passport after that. I'll still need to hang onto the old passport, since it has a Chinese visa with 7 more years of use.

TWA884

Just renew the Global Entry now. The new expiration date will be five years from the current expiration date. You will continue to enjoy your Global Entry benefits until the renewal is finalized (up to 6 months after the current expiration date). When you get your new passport, update the passport information in the TTP site:
There is also information in the following thread:

aztimm

Thanks for the quick reply! I submitted my online renewal. There's no rush, I have 11 months until it expires....but didn't want to forget about it.
I was a bit surprised when I put together my list of countries visited since 2013...14 (not including Canada or Mexico). Thankfully I use TripIt and was able to just scroll through my history so I didn't forget any.

TWA884

I renewed my GE online this summer, about 10 months early. It was approved in three business days without an interview. The new card arrived less than a week later.

SkiPremier

I applied for renewal on 10/9 it expired 10/14. When I went through global entry on 10/7 the machine let me know it was expiring in 7 days. Still waiting for approval. I saw above that you can continue to use global entry for up to 6 months during the application process. I read someone asking if that applied to precheck as well? I fly on Sunday and was hoping I could still use it. Anyone have any luck or know the answer to this? I'll plan ahead with extra time.

TarcanusFrostbourne

I did not know that! Thanks for the information.

awu25

Anyone have experience renewing Global Entry when you have NEXUS?
I got my Global Entry in 2013, and then NEXUS in 2015. I got the notification at the kiosk today that my Global Entry is expiring in 11 days. In my trusted traveler program online profile, it is only showing NEXUS with an expiration of 2020 and cannot renew until next year. The "Add a Trusted Traveler Program" button is grayed out. Will my Global Entry just somehow roll into my NEXUS?

TWA884

Do not renew your Global Entry membership.

NEXUS includes Global Entry benefits. Renewing your GE membership will deactivate your NEXUS card. Take a look at this thread:
The kiosk expiration notice is a known bug.