Sep 7, 2015, 8:03 pm
Last edit by: 5khours
Messages posted in this thread between 2013 and 2018 have been archived and can now be found in the following thread:
Archived: Global Entry Renewal [2013-2018]
Global Entry Reapplication / Renewal (required every 5 years)
Archived: Global Entry Renewal [2013-2018]
Global Entry Reapplication / Renewal (required every 5 years)
You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.
You may reapply for Global Entry renewal as early as one year prior to your membership expiration date; your new GE expiration date will be five years from your next birthday.
The amount of time for approval of applications varies from as little as 1-2 days to as long as several months. The reason for this is unclear. Please be patient. If you renew before expiration, your GE benefits will continue until your renewal is approved/rejected, for up to 24 months after expiration.
__________________________________________________ ______________________________________
Important:
1) If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.
Contrary data points: three people (two of whom are minors) had their GE expire in July/August/October 2021. Renewed in March/April 2022 with full approval (no interview required) within 48 hours.
2) If you cancel a scheduled interview, your application will be canceled. So, instead of canceling an appointment date for the interview, just reschedule it.
Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.
Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).
Please don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, Capital One Venture, Venture X, Chase CSR and JPM Reserve, AMEX Marriott Bonvoy Brilliant, American Express Platinum, CNB Crystal, etc.) Interestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.
After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been.
Extension of current Global Entry:
If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date).
Please note that according to the information the TTP website, the grace period has been extended to 24 months.
Decisions on your application:
1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.
2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.
3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.
If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.
Notification of Conditional Approval:
Global Entry
Aug 28, 2015
WILLISTON, VT
PO BOX 946
Williston, VT 05495
US
JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US
Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":
We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.
In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.
You must bring the following original documents with you to the enrollment center:
Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.
Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.
Respectfully,
(unsigned)
Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection
Note: names and numbers used herein are fictitious
Global Entry
Aug 28, 2015
WILLISTON, VT
PO BOX 946
Williston, VT 05495
US
JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US
Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":
We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.
In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.
You must bring the following original documents with you to the enrollment center:
- A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
- A permanent resident card (if applicable);
- Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.
Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.
Respectfully,
(unsigned)
Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection
Note: names and numbers used herein are fictitious
If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.
The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the TTP website, the grace period has been extended to 24 months.
[b]After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.
If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.
Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this [URL="https://help.cbp.gov/app/answers/detail/a_id/1332/~/i-have-submitted-my-trusted-traveler-application-for-review.-did-cbp-receive-my"]CBP web page for the links.
You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.
Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.
If your reapplication is approved, you will generally be notified quickly.
Your Global Entry Program Number / TT# and your PASSID will not change.
Longest wait for renewal (already renewed)
360 days - 5khours (August 2023 approval; no interview); applied 08/19/22, approved 8/14/23
334 days - (ms)jmd001 (Oct 2020 approval; no interview); specifically 11/20/2019 to 10/19/2020
313 days - (ms)arollins (Dec 2020 approval; no interview); applied 02/02/20, approved 12/11/20
313 days - RandomNobody Applied Mar 30 2022, approved Feb 6 2023, no interview.
311 days - Stanj (Nov. 2020 approval)
310 days - solosf (Nov. 2020 approval)
309 days - drewguy (Nov. 2020 approval)
305 days - BTA daughter (Nov. 2020 approval)
294 days - CaptainMiles (August 2020 approval, no interview)
292 days - topcat_dcx (July 2020 approval)
292 days - gig103 (Aug 2020 approval, no interview)
263 days - phillapkin (June 2020 approval)
256 days - DCDuo (Feb. 2020 approval)
224 days - Smartguy35 (8/23/19 to 4/3/20)
223 days - N104UA (8/22/19 to 4/1/20)
222 days - cheltzel (11/4/2019 applied, 6/12/2020 approval, no interview)
212 days - Matthew330Ci (8/1/2019 applied, 2/26/2020 approval, no interview)
211 days - aerokitty (Feb. 2020 approval, no interview)
207 days - Mrs. Flaneurs (Feb 2020, interview required)
197 days - mgalisa (Jan. 2020 approval)
Longest active waits for renewal
6/3/19 - Marcky
6/26/19 - Mearagirl
7/3/19 - mctaste
Global Entry Renewal Information and Processing Timelines
Jun 28, 2019, 6:42 pm
#466
Join Date: Nov 2009
Programs: DL PM 1MM
Posts: 3,439
"Pending renewal" state for 12 weeks is completely normal - there are no reports on FT of a "penalty" for renewing late. Rather, since you renewed (even after expiration), benefits of your expired membership continue for several months until you reach 1) approval, or 2) six months past the original expiration date.
Jun 28, 2019, 10:30 pm
#468
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
That would be expected since the application was submitted after expiration, and thus your situation is a different thing than for those submitting an application when already a GE member and able to still use GE at US ports of entry.
I am seeing PreCheck come up consistently for those who submit an application for GE renewal before the expiration date (as printed on GE card for those with GE cards) and have conditionally approved status for the renewal application continue even months after the expiration date.
If your GE application were submitted and placed into conditionally approved status before your GE membership expiration date, then PreCheck may have still been a consistent outcome for you too during the waiting period in pursuit of final approval for a GE application.
I am seeing PreCheck come up consistently for those who submit an application for GE renewal before the expiration date (as printed on GE card for those with GE cards) and have conditionally approved status for the renewal application continue even months after the expiration date.
If your GE application were submitted and placed into conditionally approved status before your GE membership expiration date, then PreCheck may have still been a consistent outcome for you too during the waiting period in pursuit of final approval for a GE application.
Last edited by TWA884; Jun 29, 2019 at 9:14 am Reason: Opinion/commentary not practical trusted traveler advice/information
Jun 28, 2019, 11:14 pm
#469
Join Date: Jul 2013
Location: MRY - CNX - TXL
Programs: UA 1K / *G / Marriott PE / Expedia Gold+ / Hertz PC
Posts: 7,058
I submitted my renewal the 1st week of April, it's had the brown PENDING REVIEW bar and then the green checks on the side stop at the hourglass with waiting for conditional approval.
My current GE expires the first week of July and I am going to be arriving from Europe 10 days after it expires. If the don't renew it before I arrive back in SFO I assume they'll just treat it as an expired GE and I have to use the normal passport lines?
Between now and then renewal I've had no legal/criminal issues and if anything I have got an FAA license which I think may have had a back ground check, not sure if that matters so I am assuming anything is just a backlog.
I saw on the site they mention because of the backlog: "Conditionally approved GE members should seek to complete their GE interviews without an appointment upon arrival from an international flight at any of the 49 airports participating in CBP's Enrollment on Arrival (EoA) program."
I would assume that is just for people who literally have an interview requested and not something like this?
My current GE expires the first week of July and I am going to be arriving from Europe 10 days after it expires. If the don't renew it before I arrive back in SFO I assume they'll just treat it as an expired GE and I have to use the normal passport lines?
Between now and then renewal I've had no legal/criminal issues and if anything I have got an FAA license which I think may have had a back ground check, not sure if that matters so I am assuming anything is just a backlog.
I saw on the site they mention because of the backlog: "Conditionally approved GE members should seek to complete their GE interviews without an appointment upon arrival from an international flight at any of the 49 airports participating in CBP's Enrollment on Arrival (EoA) program."
I would assume that is just for people who literally have an interview requested and not something like this?
Jun 29, 2019, 6:43 am
#470
Join Date: May 2011
Location: San Antonio, TX
Programs: AA EXP, DL Silver, Global Entry
Posts: 1,863
I submitted my renewal the 1st week of April, it's had the brown PENDING REVIEW bar and then the green checks on the side stop at the hourglass with waiting for conditional approval.
My current GE expires the first week of July and I am going to be arriving from Europe 10 days after it expires. If the don't renew it before I arrive back in SFO I assume they'll just treat it as an expired GE and I have to use the normal passport lines?
Between now and then renewal I've had no legal/criminal issues and if anything I have got an FAA license which I think may have had a back ground check, not sure if that matters so I am assuming anything is just a backlog.
I saw on the site they mention because of the backlog: "Conditionally approved GE members should seek to complete their GE interviews without an appointment upon arrival from an international flight at any of the 49 airports participating in CBP's Enrollment on Arrival (EoA) program."
I would assume that is just for people who literally have an interview requested and not something like this?
My current GE expires the first week of July and I am going to be arriving from Europe 10 days after it expires. If the don't renew it before I arrive back in SFO I assume they'll just treat it as an expired GE and I have to use the normal passport lines?
Between now and then renewal I've had no legal/criminal issues and if anything I have got an FAA license which I think may have had a back ground check, not sure if that matters so I am assuming anything is just a backlog.
I saw on the site they mention because of the backlog: "Conditionally approved GE members should seek to complete their GE interviews without an appointment upon arrival from an international flight at any of the 49 airports participating in CBP's Enrollment on Arrival (EoA) program."
I would assume that is just for people who literally have an interview requested and not something like this?
Luckily after reading this thread we decided to submit our renewals early rather than wait to close to our February and March 2020 expiration dates so we have plenty of time to get through the process. I’ve also read here that submitting a renewal and getting to the “pending review” stage buys you an additional six months past your expiration date so technically we should be good to go up to August and September 2020. Of course I will reach the “panic stage” if our renewals haven’t been processed well before then.
As for using the interview on arrival I can’t see that being of much good until or unless your renewal request has been moved to the schedule interview appointment stage. I would assume CBP would just tell you that you’re pending conditional approval.
Jun 29, 2019, 7:06 am
#471
FlyerTalk Evangelist
Join Date: Nov 2011
Location: Brighton. UK
Programs: BA Gold / VS /IHG Diamond & Ambassador
Posts: 14,192
I submitted my renewal the 1st week of April, it's had the brown PENDING REVIEW bar and then the green checks on the side stop at the hourglass with waiting for conditional approval.
My current GE expires the first week of July and I am going to be arriving from Europe 10 days after it expires. If the don't renew it before I arrive back in SFO I assume they'll just treat it as an expired GE and I have to use the normal passport lines?
Between now and then renewal I've had no legal/criminal issues and if anything I have got an FAA license which I think may have had a back ground check, not sure if that matters so I am assuming anything is just a backlog.
I saw on the site they mention because of the backlog: "Conditionally approved GE members should seek to complete their GE interviews without an appointment upon arrival from an international flight at any of the 49 airports participating in CBP's Enrollment on Arrival (EoA) program."
I would assume that is just for people who literally have an interview requested and not something like this?
My current GE expires the first week of July and I am going to be arriving from Europe 10 days after it expires. If the don't renew it before I arrive back in SFO I assume they'll just treat it as an expired GE and I have to use the normal passport lines?
Between now and then renewal I've had no legal/criminal issues and if anything I have got an FAA license which I think may have had a back ground check, not sure if that matters so I am assuming anything is just a backlog.
I saw on the site they mention because of the backlog: "Conditionally approved GE members should seek to complete their GE interviews without an appointment upon arrival from an international flight at any of the 49 airports participating in CBP's Enrollment on Arrival (EoA) program."
I would assume that is just for people who literally have an interview requested and not something like this?
Correct - you can only do the interview on arrival once you have reached the conditional approval stage. Also not everyone who gets a renewal needs an interview.
Jun 29, 2019, 8:59 am
#472
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Yes:
Correct - you can only do the interview on arrival once you have reached the conditional approval stage. Also not everyone who gets a renewal needs an interview.
Jun 30, 2019, 7:08 am
#473
Join Date: Aug 2008
Location: PHL
Programs: UA 1K 1MM, Marriott Gold, IHG Platinum, Raddison Platinum, Avis Presidents Club
Posts: 5,268
I applied April 18th for renewal. Still pending and mine expires July 17. I see that I should get a 6mo extension of GE as long as I applied for renewal prior to expiration. Does this include precheck?
Jun 30, 2019, 8:46 am
#474
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Jun 30, 2019, 10:17 am
#475
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Yes, it includes PreCheck for the (six-months) post-expiration-date period during which you remain eligible to use GE too.
Jun 30, 2019, 10:59 am
#476
Join Date: Aug 2009
Location: BNA and TPA
Programs: AA-EXP, UA, WN, DL- zilch by choice, IHG-Diamond, Marriott-Gold, Hilton Gold,
Posts: 566
Just received conditional approval after a three month wait!- applied for renewal last week in March 2019.
Unfortunately, I have to schedule an interview to complete the process. My home airport, BNA, has no availability at all. Period. That seems very strange. Has that center closed?
Fortunately, I was able to schedule a convenient time at DTW that corresponds to an upcoming trip.
Unfortunately, I have to schedule an interview to complete the process. My home airport, BNA, has no availability at all. Period. That seems very strange. Has that center closed?
Fortunately, I was able to schedule a convenient time at DTW that corresponds to an upcoming trip.
Jul 1, 2019, 7:16 am
#477
Join Date: Jun 2019
Posts: 3
Applied 3/28 - approved today (7/1) without interview. Total wait time was 95 days. They sent a "status change" email, and then when you login, you get an approval notification.
Completely clean record, first time renewal, but I've travelled a LOT, and also lived overseas (London) for 2 years in the last 5.
Completely clean record, first time renewal, but I've travelled a LOT, and also lived overseas (London) for 2 years in the last 5.
Jul 1, 2019, 7:22 am
#478
Join Date: May 2019
Location: LON + EWR/PHL
Programs: Marriott TE, United Silver, Hilton Diamond
Posts: 13
Applied 3/28 - approved today (7/1) without interview. Total wait time was 95 days. They sent a "status change" email, and then when you login, you get an approval notification.
Completely clean record, first time renewal, but I've travelled a LOT, and also lived overseas (London) for 2 years in the last 5.
Completely clean record, first time renewal, but I've travelled a LOT, and also lived overseas (London) for 2 years in the last 5.
Jul 1, 2019, 2:34 pm
#480
Join Date: Jun 2019
Posts: 3
Applied 3/28 - approved today (7/1) without interview. Total wait time was 95 days. They sent a "status change" email, and then when you login, you get an approval notification.
Completely clean record, first time renewal, but I've travelled a LOT, and also lived overseas (London) for 2 years in the last 5.
Completely clean record, first time renewal, but I've travelled a LOT, and also lived overseas (London) for 2 years in the last 5.