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Global Entry Renewal Information and Processing Timelines

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Old Sep 7, 2015, 8:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: 5khours
Messages posted in this thread between 2013 and 2018 have been archived and can now be found in the following thread:

Archived: Global Entry Renewal [2013-2018]




Global Entry Reapplication / Renewal (required every 5 years)

You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.

You may reapply for Global Entry renewal as early as one year prior to your membership expiration date; your new GE expiration date will be five years from your next birthday.

The amount of time for approval of applications varies from as little as 1-2 days to as long as several months. The reason for this is unclear. Please be patient. If you renew before expiration, your GE benefits will continue until your renewal is approved/rejected, for up to 24 months after expiration.
__________________________________________________ ______________________________________

Important:

1) If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.

Contrary data points: three people (two of whom are minors) had their GE expire in July/August/October 2021. Renewed in March/April 2022 with full approval (no interview required) within 48 hours.

2) If you cancel a scheduled interview, your application will be canceled. So, instead of canceling an appointment date for the interview, just reschedule it.
Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.

Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).

Please don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, Capital One Venture, Venture X, Chase CSR and JPM Reserve, AMEX Marriott Bonvoy Brilliant, American Express Platinum, CNB Crystal, etc.) Interestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.

After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been.

Extension of current Global Entry:

If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date).
Please note that according to the information the TTP website, the grace period has been extended to 24 months.

Decisions on your application:

1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.

2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.

3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.

If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.

Notification of Conditional Approval:
Global Entry
Aug 28, 2015

WILLISTON, VT
PO BOX 946
Williston, VT 05495
US

JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US

Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":

We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.

In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.

You must bring the following original documents with you to the enrollment center:
  • A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
  • A permanent resident card (if applicable);
  • Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
When you visit the Enrollment Center, we will review your application and any additional information you provide at that time. We will verify your identity, review your documentation, and take your fingerprints and photograph. Finally, we will explain the terms and conditions of the Global Entry program and answer any questions or concerns you may have.

Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.

Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.

Respectfully,

(unsigned)

Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection

Note: names and numbers used herein are fictitious
You can check the status of your application from your TTP Website dashboard, which is displayed after you login. If you applied through GOES, you can find migration instructions here. Please DO NOT submit a new application as you will be liable for any additional fees incurred per the non-refundable terms and conditions you agree to prior to making payment.

If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.

The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the TTP website, the grace period has been extended to 24 months.

[b]After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.

If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.

Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this [URL="https://help.cbp.gov/app/answers/detail/a_id/1332/~/i-have-submitted-my-trusted-traveler-application-for-review.-did-cbp-receive-my"]CBP web page for the links.

You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.

Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.

If your reapplication is approved, you will generally be notified quickly.

Your Global Entry Program Number / TT# and your PASSID will not change.

Longest wait for renewal (already renewed)
360 days - 5khours (August 2023 approval; no interview); applied 08/19/22, approved 8/14/23
334 days - (ms)jmd001 (Oct 2020 approval; no interview); specifically 11/20/2019 to 10/19/2020
313 days - (ms)arollins (Dec 2020 approval; no interview); applied 02/02/20, approved 12/11/20
313 days - RandomNobody Applied Mar 30 2022, approved Feb 6 2023, no interview.
311 days - Stanj (Nov. 2020 approval)
310 days - solosf (Nov. 2020 approval)
309 days - drewguy (Nov. 2020 approval)
305 days - BTA daughter (Nov. 2020 approval)
294 days - CaptainMiles (August 2020 approval, no interview)
292 days - topcat_dcx (July 2020 approval)
292 days - gig103 (Aug 2020 approval, no interview)
263 days - phillapkin (June 2020 approval)
256 days - DCDuo (Feb. 2020 approval)
224 days - Smartguy35 (8/23/19 to 4/3/20)
223 days - N104UA (8/22/19 to 4/1/20)
222 days - cheltzel (11/4/2019 applied, 6/12/2020 approval, no interview)
212 days - Matthew330Ci (8/1/2019 applied, 2/26/2020 approval, no interview)
211 days - aerokitty (Feb. 2020 approval, no interview)
207 days - Mrs. Flaneurs (Feb 2020, interview required)
197 days - mgalisa (Jan. 2020 approval)

Longest active waits for renewal
6/3/19 - Marcky
6/26/19 - Mearagirl
7/3/19 - mctaste




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Global Entry Renewal Information and Processing Timelines

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Old Jun 29, 2022, 1:06 pm
  #1936  
 
Join Date: May 2009
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Originally Posted by Flying Machine
When I read that I get so confused. I reapplied at the beginning of the month and no update. I have some friends whom got approved in a few days this past year, so It makes me think did I do something wrong?
It's unlikely you did anything wrong. There seems to be a quick divergence - either you're approved quickly or you're not, and wait in purgatory for some time. No clear pattern as to why you end up on one track or the other.
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Old Jun 29, 2022, 7:56 pm
  #1937  
 
Join Date: Oct 2001
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Posts: 3,886
Originally Posted by drewguy
It's unlikely you did anything wrong. There seems to be a quick divergence - either you're approved quickly or you're not, and wait in purgatory for some time. No clear pattern as to why you end up on one track or the other.
Indeed. We can’t figure it out either. The only thing we can think of is that he has had a lot more international travel due to work than I had.
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Old Jun 29, 2022, 7:59 pm
  #1938  
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Originally Posted by Buster
Indeed. We can’t figure it out either. The only thing we can think of is that he has had a lot more international travel due to work than I had.
I think you're reading things into this that aren't there. If you sit back and look at all the reports here it really seems to be random whether you're approved right away or have to wait many months. Observations of my own family's applications lk the same -- with no discernible pattern.
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Last edited by Xyzzy; Jun 30, 2022 at 6:02 am
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Old Jun 29, 2022, 8:01 pm
  #1939  
 
Join Date: Apr 2009
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Originally Posted by Buster
Indeed. We can’t figure it out either. The only thing we can think of is that he has had a lot more international travel due to work than I had.
And I did have substantial International travel as well! Thanks for posting
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Old Jul 4, 2022, 8:41 am
  #1940  
 
Join Date: May 2007
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Global Reentry Renewal

We will be returning to the U.S. flying Delta London to MSP. We have pending Global Reentry renewal applications and apparently an interview is required even for renewals.I received an email stating that interviews could be accomplished by returning travelers coming into the United States. Has anyone done this at MPS and where is this option located? Finally is an appointment required?
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Old Jul 4, 2022, 8:45 am
  #1941  
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Originally Posted by Denzoo
We will be returning to the U.S. flying Delta London to MSP. We have pending Global Reentry renewal applications and apparently an interview is required even for renewals.I received an email stating that interviews could be accomplished by returning travelers coming into the United States. Has anyone done this at MPS and where is this option located? Finally is an appointment required?
An interview is not always required. Yes can do it upon arrival. There should be a sign. If not up, just ask. Do NOT use the GE machine or otherwise attempt to clear. The process can only be done as part of your arrival.
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Old Jul 4, 2022, 3:09 pm
  #1942  
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Join Date: Dec 2009
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Originally Posted by Denzoo
We will be returning to the U.S. flying Delta London to MSP. We have pending Global Reentry renewal applications and apparently an interview is required even for renewals.I received an email stating that interviews could be accomplished by returning travelers coming into the United States. Has anyone done this at MPS and where is this option located? Finally is an appointment required?
I merged your question into the Global Entry Renewal Information and Processing Timelines thread.

Please refer to the following thread for specific information about the Enrollment on Arrival program:TWA884
Travel Safety/Security co-moderator
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Old Jul 5, 2022, 12:39 am
  #1943  
 
Join Date: Aug 2012
Location: SEA
Programs: Bonvoy Gold
Posts: 1,945
For my renewal, I'm conditionally approved but need to be interviewed. Lots of near- and far-term availability for in-person interviews at SETAC, so no problem there. Am I right to think that there's no difference between my renewal's expiration if I set an interview date for after my late 2022 birthday but before 365 days from when I got the conditionally approval?
EkekoBWI is offline  
Old Jul 5, 2022, 8:38 am
  #1944  
 
Join Date: May 2019
Programs: Delta Gold, Bonvoy Gold, National EC
Posts: 34
Global Entry Processing Time

Apologies if this has been addressed in another thread or another forum, but has anyone else recently gone through the process of renewing Global Entry? I submitted my renewal application in mid-April and it still seems to be stuck in processing limbo (it's "Pending Review"). That's not really an issue (my GE doesn't expire until October and I think DHS has a grace period so long as you submitted a renewal application in any event), but I am curious whether a 3+ month wait is standard.
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Old Jul 8, 2022, 11:13 am
  #1945  
 
Join Date: Mar 2011
Posts: 3
Seems to be random. I've been waiting 2 months now and still in pending review status.
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Old Jul 8, 2022, 2:26 pm
  #1946  
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Originally Posted by EkekoBWI
For my renewal, I'm conditionally approved but need to be interviewed. Lots of near- and far-term availability for in-person interviews at SETAC, so no problem there. Am I right to think that there's no difference between my renewal's expiration if I set an interview date for after my late 2022 birthday but before 365 days from when I got the conditionally approval?
I had my required interview after my birthday, during the extended grace period. Final approval meant my GE now expires 4 1/2 years after the interview (five years from original expiration on previous birthday).
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Old Jul 14, 2022, 11:07 am
  #1947  
 
Join Date: Jun 2013
Posts: 71
Still waiting on my Global Entry renewal since Feb 20, 2022 and it is now July. Application still says "pending review".
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Old Jul 14, 2022, 8:15 pm
  #1948  
 
Join Date: Jul 2013
Location: Washington DC and Denver CO
Programs: UA 1K, Bonvoy Titanium/LT Gold
Posts: 379
36 hours to approved.

Re-applied for my Global Entry 7/12/22 late in the evening.

Full approval received 7/14/22 at 6pm.

~36 hours from allocation to approval.

Some datapoints: Top secret clearance (who knows if it matters?), United 1K, Denver area, only a few trips to Canada in the last 5 years.

Second renewal.
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Old Jul 14, 2022, 8:44 pm
  #1949  
 
Join Date: Apr 2014
Posts: 189
My wife and I both recently renewed and were conditionally approved within 2 days pending the interview. That's the somewhat hard part. I renewed April and was able to snag a late June interview. I tried to do the interview upon arrival but they closed it 10 minutes early while we were coming through. She was able to interview while leaving Toronto.

While I was at CBP office in ATL, someone came in thinking they had an appointment but no record of it. They tried to find one for her and closest was February 2023.
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Old Jul 16, 2022, 5:54 am
  #1950  
 
Join Date: May 2022
Posts: 10
Just adding to the Data points for those looking in the future

Renewal for me (adult)
Applied: 7/9/2022
Final Approval: (no interview required): 7/15/222

Last edited by TWA884; Jul 16, 2022 at 9:55 am Reason: Please do not post the same information in more than one thread. Thank you.
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