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Global Entry Renewal Information and Processing Timelines

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Old Sep 7, 2015, 8:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: 5khours
Messages posted in this thread between 2013 and 2018 have been archived and can now be found in the following thread:

Archived: Global Entry Renewal [2013-2018]




Global Entry Reapplication / Renewal (required every 5 years)

You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.

You may reapply for Global Entry renewal as early as one year prior to your membership expiration date; your new GE expiration date will be five years from your next birthday.

The amount of time for approval of applications varies from as little as 1-2 days to as long as several months. The reason for this is unclear. Please be patient. If you renew before expiration, your GE benefits will continue until your renewal is approved/rejected, for up to 24 months after expiration.
__________________________________________________ ______________________________________

Important:

1) If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.

Contrary data points: three people (two of whom are minors) had their GE expire in July/August/October 2021. Renewed in March/April 2022 with full approval (no interview required) within 48 hours.

2) If you cancel a scheduled interview, your application will be canceled. So, instead of canceling an appointment date for the interview, just reschedule it.
Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.

Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).

Please don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, Capital One Venture, Venture X, Chase CSR and JPM Reserve, AMEX Marriott Bonvoy Brilliant, American Express Platinum, CNB Crystal, etc.) Interestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.

After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been.

Extension of current Global Entry:

If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date).
Please note that according to the information the TTP website, the grace period has been extended to 24 months.

Decisions on your application:

1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.

2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.

3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.

If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.

Notification of Conditional Approval:
Global Entry
Aug 28, 2015

WILLISTON, VT
PO BOX 946
Williston, VT 05495
US

JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US

Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":

We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.

In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.

You must bring the following original documents with you to the enrollment center:
  • A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
  • A permanent resident card (if applicable);
  • Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
When you visit the Enrollment Center, we will review your application and any additional information you provide at that time. We will verify your identity, review your documentation, and take your fingerprints and photograph. Finally, we will explain the terms and conditions of the Global Entry program and answer any questions or concerns you may have.

Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.

Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.

Respectfully,

(unsigned)

Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection

Note: names and numbers used herein are fictitious
You can check the status of your application from your TTP Website dashboard, which is displayed after you login. If you applied through GOES, you can find migration instructions here. Please DO NOT submit a new application as you will be liable for any additional fees incurred per the non-refundable terms and conditions you agree to prior to making payment.

If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.

The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the TTP website, the grace period has been extended to 24 months.

[b]After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.

If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.

Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this [URL="https://help.cbp.gov/app/answers/detail/a_id/1332/~/i-have-submitted-my-trusted-traveler-application-for-review.-did-cbp-receive-my"]CBP web page for the links.

You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.

Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.

If your reapplication is approved, you will generally be notified quickly.

Your Global Entry Program Number / TT# and your PASSID will not change.

Longest wait for renewal (already renewed)
360 days - 5khours (August 2023 approval; no interview); applied 08/19/22, approved 8/14/23
334 days - (ms)jmd001 (Oct 2020 approval; no interview); specifically 11/20/2019 to 10/19/2020
313 days - (ms)arollins (Dec 2020 approval; no interview); applied 02/02/20, approved 12/11/20
313 days - RandomNobody Applied Mar 30 2022, approved Feb 6 2023, no interview.
311 days - Stanj (Nov. 2020 approval)
310 days - solosf (Nov. 2020 approval)
309 days - drewguy (Nov. 2020 approval)
305 days - BTA daughter (Nov. 2020 approval)
294 days - CaptainMiles (August 2020 approval, no interview)
292 days - topcat_dcx (July 2020 approval)
292 days - gig103 (Aug 2020 approval, no interview)
263 days - phillapkin (June 2020 approval)
256 days - DCDuo (Feb. 2020 approval)
224 days - Smartguy35 (8/23/19 to 4/3/20)
223 days - N104UA (8/22/19 to 4/1/20)
222 days - cheltzel (11/4/2019 applied, 6/12/2020 approval, no interview)
212 days - Matthew330Ci (8/1/2019 applied, 2/26/2020 approval, no interview)
211 days - aerokitty (Feb. 2020 approval, no interview)
207 days - Mrs. Flaneurs (Feb 2020, interview required)
197 days - mgalisa (Jan. 2020 approval)

Longest active waits for renewal
6/3/19 - Marcky
6/26/19 - Mearagirl
7/3/19 - mctaste




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Global Entry Renewal Information and Processing Timelines

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Old Nov 4, 2021, 12:46 pm
  #1756  
 
Join Date: May 2003
Location: San Antonio, Tx
Programs: UA gold, AA Plat, HHonors diamond, DL DM
Posts: 705
Fast renewal of expired GE status

A close friend allowed her Global Entry to expire during the first quarter of last year. She filed for renewal this past Tuesday. Today she was granted renewal effective for the five year period with no interview. There appears to be no rhyme nor reason as to these renewals.
MIA-SAT is offline  
Old Nov 7, 2021, 5:39 pm
  #1757  
 
Join Date: Jun 2009
Posts: 2,135
Renewing global entry early

guys - if my global entry expires in April 2021 but I renew today, will the new 5 year period kick off from April onwards?

Also I realized an error for country of birth. I think my google chrome may have auto populated it - am I big trouble given I'm trying to correct a 5 year old mistake ? Hope not !

Thx
sam007 is offline  
Old Nov 8, 2021, 8:56 am
  #1758  
 
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Originally Posted by sam007
guys - if my global entry expires in April 2021 but I renew today, will the new 5 year period kick off from April onwards?
Five years from your next birthday.

Also I realized an error for country of birth. I think my google chrome may have auto populated it - am I big trouble given I'm trying to correct a 5 year old mistake ? Hope not !

Thx
You may have to see an officer for that. Please update us for future reference. Thank you.
1KChinito is offline  
Old Nov 9, 2021, 7:43 am
  #1759  
Moderator: CommunityBuzz!, OMNI, OMNI/PR, and OMNI/Games & FlyerTalk Evangelist
 
Join Date: Nov 2000
Location: ORD (MDW stinks)
Programs: UAMM, AAMM & ExPlat, Marriott lifetime Plat, IHG Plat, Hilton Diamond
Posts: 23,506
Data point.

Expired GE renewal. Submitted application on Oct 29, still pending
Sweet Willie is offline  
Old Nov 10, 2021, 8:45 am
  #1760  
 
Join Date: Mar 2006
Programs: DL Plat, Hertz Pres, National Exec, IHG Amb, SPG/Marriott Gold
Posts: 62
Another data point

One more renewal data point from my side… I had stupidly let my GE expire back in March. Submitted for renewal on 11/03, did not win the auto-approval lottery but received conditional within an hour. No virtual slots available so I had to book first available in ATL for June 2022! Kept on checking for slots and yesterday morning (11/09) a bunch of virtual slots miraculously showed up for next day (11/10). Booked one in the morning (all slots were gone within 15-20 mins), the interview took 5 mins (had to hold up my passport, my driver license and mortgage statement with latest address up to the phone camera) and received final approval within 10 mins! All in all, very efficient once the virtual slot became available.
kevino and Xyzzy like this.
Punjabi is offline  
Old Dec 6, 2021, 5:12 pm
  #1761  
 
Join Date: Sep 2016
Posts: 32
Applied for renewal on Sept 9, 2021
Conditional Approval on Dec 6, 2021
Managed to snag a Zoom interview appointment for Dec 6, 2021

When I initially tried to schedule a remote interview, it was showing no availability for the next year. I just kept checking multiple times over the course of the day & grabbed a slot when one magically appeared. (Fortunately, I work from home so had easy access to my passport.)
WryMartini is offline  
Old Dec 7, 2021, 1:01 pm
  #1762  
 
Join Date: Aug 2018
Programs: AA Exec Plat, Bonvoy Platinum, Hilton Diamond
Posts: 621
Originally Posted by Eurynom0s
My previous Global Entry membership was set to expire August 11. I submitted my renewal application on August 2 and received notification of full approval on August 4. However I still haven't received a new Global Entry card, I still only have the one that expired on the 11th. Is it normal to not have received the new card yet nearly a full four weeks after the full approval of the renewal goes through? I just double checked on my trusted traveler profile to make sure it wasn't actually prompting me to make an interview, but indeed, it says my only remaining step is to activate the new card.
Following up on this, I created a ticket with CBP after 8 weeks had passed since my renewal was approved, but I still don't have the new card and CBP cannot even give me an estimate on when they'll be able to get me the new card. Has anyone ever had the $25 fee for just ordering a new card trigger the GE credit on a card that has that or are these cards looking for the exact $100 for GE/$85 for Precheck?

My situation is that assuming omicorn doesn't scuttle it, I have plans to go to Vancouver at the end of January and I'd like to have the new card in hand before I go on that trip. I know it's not strictly necessary for air travel to/from Canada, but on the way back the card gets you into their equivalent of the Precheck security line (they can't just look you to see if they can let you into the line unless you're enrolled in NEXUS), and having the card on me has bailed me out before from having to go stand in the long general line when the GE terminals weren't working.
Eurynom0s is offline  
Old Dec 7, 2021, 9:57 pm
  #1763  
 
Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,060
Originally Posted by Eurynom0s
Has anyone ever had the $25 fee for just ordering a new card trigger the GE credit on a card that has that or are these cards looking for the exact $100 for GE/$85 for Precheck?
When the cards were new, someone ordered one (for $15 at the time) which triggered a full $100 (this was before Precheck) credit. This was from July 2011 though.

I don't have recent data points for GE specifically, but I just added Mrs. Majuki to my CLEAR membership. Her fee was a prorated amount under $50.00, and the credit triggered properly. I don't know if it works identically for GE, up to $100.
Majuki is offline  
Old Dec 8, 2021, 4:28 pm
  #1764  
 
Join Date: Feb 2009
Location: San Diego
Programs: UA 1K MM, SPG Plat, HH Dia
Posts: 96
Data point.

Inadvertently let GE membership expire in Jan 2021. Applied in August 2021 (says Application type: Renewal though?). Still Pending Review.
cooljw is offline  
Old Dec 13, 2021, 9:32 pm
  #1765  
 
Join Date: Jan 2003
Posts: 3,785
Got email 6 months after my birthday in June for my first GE renewal. Did the application and paid online. Next day got email that my status has changed. Went online and saw that it was approved and GE was renewed and didn't say anything about interview. I guess no interview!

My wife and son's GE also got renewed without interview the next day after applying. It will be interesting to see if they are going to send our son's new GE card with his old picture taken when he was 9 years old. Or would they have used his latest passport picture taken when he was 12. Neither picture will look like him at all.

Last edited by Need; Dec 28, 2021 at 1:47 pm
Need is offline  
Old Dec 28, 2021, 7:06 am
  #1766  
Original Member and FlyerTalk Evangelist
 
Join Date: May 1998
Location: Kansas City, MO, USA
Programs: DL PM/MM, AA ExPlat, Hyatt Glob, HH Dia, National ECE, Hertz PC
Posts: 16,579
Got the email and renewed mine and my wife's (who does not expire until 2-1/2 months after mine) on the evening of December 16th, got notice mine had been renewed on December 18th, my wife is not getting the automatic renewal apparently.

We flew on December 17th and December 19th, got PreCheck, but this morning I just noticed neither of us got TSA PreCheck for our Southwest flight today (we're on separate reservations as my wife is flying on my Companion Pass).
Beckles is offline  
Old Dec 28, 2021, 3:53 pm
  #1767  
 
Join Date: Nov 2009
Programs: DL PM 1MM
Posts: 3,439
Originally Posted by Beckles
... but this morning I just noticed neither of us got TSA PreCheck for our Southwest flight today (we're on separate reservations as my wife is flying on my Companion Pass).
Check out this thread for the myriad reasons why eligible travelers may fail to receive TSA Precheck for any particular flight and what you can do about it.

https://www.flyertalk.com/forum/trus...d-threads.html
mnbp is offline  
Old Dec 31, 2021, 1:42 pm
  #1768  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,631
Moderator's Action

For indexing and future search purposes, posts whose focus was on listing countries visited on the Global Entry application, rather than the renewal process, were moved to the relevant thread:TWA884
Travel Safety/Security co-moderator
TWA884 is offline  
Old Dec 31, 2021, 4:39 pm
  #1769  
 
Join Date: Nov 2008
Posts: 48
DP: GE Renewal
Applied: 12/29
Approved: 12/31
Interview: No
Fee: Charged posted immediately on 12/29 and reimbursed on Chase Sappire Reserve.
dealhunter999 is offline  
Old Jan 1, 2022, 6:52 am
  #1770  
 
Join Date: Sep 2008
Location: South Florida
Programs: UA 1K, VS Silver, BA Gold
Posts: 28
GE Renewal
Accidentally let GE expire in April.
Applied 12/30. Charge posted immediately.
Approved 3 am ET on 1/1!
No Zoom appointments so in-person scheduled 1/23 in West Palm Beach, FL but I may try a walk-in appointment before then.
kristainlondon is offline  


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