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Global Entry Renewal Information and Processing Timelines

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Old Sep 7, 2015, 8:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: 5khours
Messages posted in this thread between 2013 and 2018 have been archived and can now be found in the following thread:

Archived: Global Entry Renewal [2013-2018]




Global Entry Reapplication / Renewal (required every 5 years)

You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.

You may reapply for Global Entry renewal as early as one year prior to your membership expiration date; your new GE expiration date will be five years from your next birthday.

The amount of time for approval of applications varies from as little as 1-2 days to as long as several months. The reason for this is unclear. Please be patient. If you renew before expiration, your GE benefits will continue until your renewal is approved/rejected, for up to 24 months after expiration.
__________________________________________________ ______________________________________

Important:

1) If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.

Contrary data points: three people (two of whom are minors) had their GE expire in July/August/October 2021. Renewed in March/April 2022 with full approval (no interview required) within 48 hours.

2) If you cancel a scheduled interview, your application will be canceled. So, instead of canceling an appointment date for the interview, just reschedule it.
Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.

Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).

Please don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, Capital One Venture, Venture X, Chase CSR and JPM Reserve, AMEX Marriott Bonvoy Brilliant, American Express Platinum, CNB Crystal, etc.) Interestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.

After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been.

Extension of current Global Entry:

If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date).
Please note that according to the information the TTP website, the grace period has been extended to 24 months.

Decisions on your application:

1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.

2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.

3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.

If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.

Notification of Conditional Approval:
Global Entry
Aug 28, 2015

WILLISTON, VT
PO BOX 946
Williston, VT 05495
US

JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US

Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":

We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.

In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.

You must bring the following original documents with you to the enrollment center:
  • A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
  • A permanent resident card (if applicable);
  • Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
When you visit the Enrollment Center, we will review your application and any additional information you provide at that time. We will verify your identity, review your documentation, and take your fingerprints and photograph. Finally, we will explain the terms and conditions of the Global Entry program and answer any questions or concerns you may have.

Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.

Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.

Respectfully,

(unsigned)

Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection

Note: names and numbers used herein are fictitious
You can check the status of your application from your TTP Website dashboard, which is displayed after you login. If you applied through GOES, you can find migration instructions here. Please DO NOT submit a new application as you will be liable for any additional fees incurred per the non-refundable terms and conditions you agree to prior to making payment.

If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.

The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the TTP website, the grace period has been extended to 24 months.

[b]After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.

If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.

Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this [URL="https://help.cbp.gov/app/answers/detail/a_id/1332/~/i-have-submitted-my-trusted-traveler-application-for-review.-did-cbp-receive-my"]CBP web page for the links.

You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.

Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.

If your reapplication is approved, you will generally be notified quickly.

Your Global Entry Program Number / TT# and your PASSID will not change.

Longest wait for renewal (already renewed)
360 days - 5khours (August 2023 approval; no interview); applied 08/19/22, approved 8/14/23
334 days - (ms)jmd001 (Oct 2020 approval; no interview); specifically 11/20/2019 to 10/19/2020
313 days - (ms)arollins (Dec 2020 approval; no interview); applied 02/02/20, approved 12/11/20
313 days - RandomNobody Applied Mar 30 2022, approved Feb 6 2023, no interview.
311 days - Stanj (Nov. 2020 approval)
310 days - solosf (Nov. 2020 approval)
309 days - drewguy (Nov. 2020 approval)
305 days - BTA daughter (Nov. 2020 approval)
294 days - CaptainMiles (August 2020 approval, no interview)
292 days - topcat_dcx (July 2020 approval)
292 days - gig103 (Aug 2020 approval, no interview)
263 days - phillapkin (June 2020 approval)
256 days - DCDuo (Feb. 2020 approval)
224 days - Smartguy35 (8/23/19 to 4/3/20)
223 days - N104UA (8/22/19 to 4/1/20)
222 days - cheltzel (11/4/2019 applied, 6/12/2020 approval, no interview)
212 days - Matthew330Ci (8/1/2019 applied, 2/26/2020 approval, no interview)
211 days - aerokitty (Feb. 2020 approval, no interview)
207 days - Mrs. Flaneurs (Feb 2020, interview required)
197 days - mgalisa (Jan. 2020 approval)

Longest active waits for renewal
6/3/19 - Marcky
6/26/19 - Mearagirl
7/3/19 - mctaste




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Global Entry Renewal Information and Processing Timelines

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Old Jun 28, 2021, 11:42 pm
  #1636  
 
Join Date: Oct 2014
Posts: 201
Hi folks. I have a credit card perk that reimburses me for Global Entry fees up to $100. The card has an annual fee and I likely will cancel it once the annual fee hits in mid October. My daughter's Global Entry will expire in July of 2022 and therefore if I apply in July 2021 and say she is approved within a month or two, will she lose the extra year that we already paid for, four years ago?

My daughter is now 7 years old and at the time we applied, she was only 3 so they did not take her finger prints. Every time we come back from an international trip, we end up having to go through an officer as opposed to breezing through the lines because of her fingerprints are not on file. Do you think upon renewal, they will ask for an interview?
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Old Jun 29, 2021, 5:14 am
  #1637  
 
Join Date: Nov 2009
Programs: DL PM 1MM
Posts: 3,439
Originally Posted by MSerforfun
Hi folks. I have a credit card perk that reimburses me for Global Entry fees up to $100. The card has an annual fee and I likely will cancel it once the annual fee hits in mid October. My daughter's Global Entry will expire in July of 2022 and therefore if I apply in July 2021 and say she is approved within a month or two, will she lose the extra year that we already paid for, four years ago?
A GE renewal, submitted anytime before expiration, adds 5 years to the current expiration date. There is no downside to renewing early.
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Old Jun 29, 2021, 7:15 am
  #1638  
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Originally Posted by mnbp
A GE renewal, submitted anytime before expiration, adds 5 years to the current expiration date. There is no downside to renewing early.
I was under the impression that GE can nly be renewed during the last year of each 5 year membership term. So if it expires on July 1, 2022 you can renew starting July 1, 2021 (or perhaps the next day).
Xyzzy is online now  
Old Jun 29, 2021, 8:28 am
  #1639  
 
Join Date: Oct 2014
Posts: 201
Thank you, everyone!

When we applied, she was only 3 and the officer didn't take her fingerprints. Do you think they will likely ask us to come for an interview to get those fingerprints on file?
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Old Jun 29, 2021, 9:12 am
  #1640  
 
Join Date: Jul 2003
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Originally Posted by MSerforfun
Thank you, everyone!

When we applied, she was only 3 and the officer didn't take her fingerprints. Do you think they will likely ask us to come for an interview to get those fingerprints on file?
Very possible.
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Old Jun 29, 2021, 9:53 am
  #1641  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
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Originally Posted by MSerforfun
Thank you, everyone!

When we applied, she was only 3 and the officer didn't take her fingerprints. Do you think they will likely ask us to come for an interview to get those fingerprints on file?
It's entirely possible.

Please refer to the datapoints in the following thread:Moderator's note: For indexing and future search purposes, future posts on this topic will be moved to the above linked thread.

TWA884
Travel Safety/Security co-moderator
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Old Jun 29, 2021, 3:33 pm
  #1642  
 
Join Date: Jan 2013
Location: Boston, MA, USA
Programs: DL Gold Medallion (1M), Marriott Bonvoy Gold Elite (lifetime)
Posts: 29
Originally Posted by htfdcolt
Any experiences with how long it's taking nowadays to renew Global Entry when applying after the expiration date (it was about 2 weeks, in my case)? Not sure this matters, but this would be my 2nd renewal (first got it in 2010). Had no idea that it was going to expire on that date, and I swear I never got an e-mail reminder either!
Well, got my conditional approval yesterday (4 weeks after application). Zoom interview scheduled for a month from now (earliest I could find ). Anyone been through one, and know how they do document verification etc. remotely?
htfdcolt is offline  
Old Jun 29, 2021, 4:04 pm
  #1643  
 
Join Date: Dec 2015
Posts: 140
I'm in the middle of my busy travel season and suddenly lost my pre check. I didn't realize my GE expired this year and got no notice. After realizing what happened, I immediately submitted my renewal application, 2 weeks after expiration. My travel companion is up for renewal in a couple months so I suggested he renew now.

Companion got his conditional approval in 24 hours and scheduled a virtual interview, ironically, on his expiration date.
I'm a week out now from submitting my renewal application and it's still pending.

I sure hope I'm not waiting months because it expired before renewal. I've got 6 trips before Labor Day including an international. I'll report back when my status updates.
mxracer95 is offline  
Old Jun 29, 2021, 6:10 pm
  #1644  
 
Join Date: Nov 2009
Programs: DL PM 1MM
Posts: 3,439
Originally Posted by MSerforfun
Hi folks. I have a credit card perk that reimburses me for Global Entry fees up to $100. The card has an annual fee and I likely will cancel it once the annual fee hits in mid October. My daughter's Global Entry will expire in July of 2022 and therefore if I apply in July 2021 and say she is approved within a month or two, will she lose the extra year that we already paid for, four years ago?
Originally Posted by mnbp
A GE renewal, submitted anytime before expiration, adds 5 years to the current expiration date. There is no downside to renewing early.
Originally Posted by Xyzzy
I was under the impression that GE can nly be renewed during the last year of each 5 year membership term. So if it expires on July 1, 2022 you can renew starting July 1, 2021 (or perhaps the next day).
Yes, that is correct. A GE renewal can be submitted one year in advance of expiration (plus 1 day - the day after the birthday). I didn't repeat that data point since the post I was replying to already assumed that rule.
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Old Jun 29, 2021, 6:57 pm
  #1645  
 
Join Date: Nov 2014
Programs: UA 2MM
Posts: 1,679
Originally Posted by mxracer95
I'm in the middle of my busy travel season and suddenly lost my pre check. I didn't realize my GE expired this year and got no notice. After realizing what happened, I immediately submitted my renewal application, 2 weeks after expiration. My travel companion is up for renewal in a couple months so I suggested he renew now.

Companion got his conditional approval in 24 hours and scheduled a virtual interview, ironically, on his expiration date.
I'm a week out now from submitting my renewal application and it's still pending.

I sure hope I'm not waiting months because it expired before renewal. I've got 6 trips before Labor Day including an international. I'll report back when my status updates.
If the main reason you want it is PreCheck it may be worth it to shell out for PreCheck the week or so before your first trip as you can usually get approved with that very quickly
N104UA is offline  
Old Jun 30, 2021, 8:20 am
  #1646  
 
Join Date: Jun 2006
Location: STL
Posts: 1,546
I submitted a renewal a week ago and it's still pending, but on the TTP website, it says:

"Please remember to revisit our website for your application status updates. Notification of when you may schedule an interview appointment (if one is needed) will only be posted here."

I really need to log in every day and check the status? They won't even send me an e-mail when it's time to schedule an appointment?
t325 is offline  
Old Jun 30, 2021, 2:29 pm
  #1647  
 
Join Date: Jan 2013
Location: Boston, MA, USA
Programs: DL Gold Medallion (1M), Marriott Bonvoy Gold Elite (lifetime)
Posts: 29
Originally Posted by mxracer95
I'm in the middle of my busy travel season and suddenly lost my pre check. I didn't realize my GE expired this year and got no notice. After realizing what happened, I immediately submitted my renewal application, 2 weeks after expiration. My travel companion is up for renewal in a couple months so I suggested he renew now.

Companion got his conditional approval in 24 hours and scheduled a virtual interview, ironically, on his expiration date.
I'm a week out now from submitting my renewal application and it's still pending.

I sure hope I'm not waiting months because it expired before renewal. I've got 6 trips before Labor Day including an international. I'll report back when my status updates.
Sounds like exactly what happened to me. No advance notice at all...my expiration date fell 2 days after my outbound flight but somehow the system hadn't "caught up" so I still got Precheck on the outbound. Just to give you an idea of the timeframes to expect; I applied on May 30, got conditional approval on June 28, and am now scheduled for a Zoom interview on July 27.
htfdcolt is offline  
Old Jun 30, 2021, 2:33 pm
  #1648  
 
Join Date: Jan 2013
Location: Boston, MA, USA
Programs: DL Gold Medallion (1M), Marriott Bonvoy Gold Elite (lifetime)
Posts: 29
Originally Posted by t325
I submitted a renewal a week ago and it's still pending, but on the TTP website, it says:

"Please remember to revisit our website for your application status updates. Notification of when you may schedule an interview appointment (if one is needed) will only be posted here."

I really need to log in every day and check the status? They won't even send me an e-mail when it's time to schedule an appointment?
They do send an e-mail, with the title along the lines of "The status of your application has changed" and asking you to log in to the TTP website for the official notification. But yeah, I *was* logging in almost daily prior to that and checking!
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htfdcolt is offline  
Old Jul 1, 2021, 3:08 pm
  #1649  
 
Join Date: Dec 2015
Posts: 140
Originally Posted by htfdcolt
Sounds like exactly what happened to me. No advance notice at all...my expiration date fell 2 days after my outbound flight but somehow the system hadn't "caught up" so I still got Precheck on the outbound. Just to give you an idea of the timeframes to expect; I applied on May 30, got conditional approval on June 28, and am now scheduled for a Zoom interview on July 27.
Do you get your benefits, like Precheck, while waiting for the interview? Or no because you applied after expiration?
mxracer95 is offline  
Old Jul 1, 2021, 5:54 pm
  #1650  
 
Join Date: Nov 2014
Programs: UA 2MM
Posts: 1,679
Originally Posted by mxracer95
Do you get your benefits, like Precheck, while waiting for the interview? Or no because you applied after expiration?
If you have expired membership (without a pending renewal) TSA PreCheck should lapse as well
N104UA is offline  


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