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Global Entry Renewal Information and Processing Timelines

Old Sep 7, 2015, 8:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: 5khours
Messages posted in this thread between 2013 and 2018 have been archived and can now be found in the following thread:

Archived: Global Entry Renewal [2013-2018]




Global Entry Reapplication / Renewal (required every 5 years)

You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.

You may reapply for Global Entry renewal as early as one year prior to your membership expiration date; your new GE expiration date will be five years from your next birthday.

The amount of time for approval of applications varies from as little as 1-2 days to as long as several months. The reason for this is unclear. Please be patient. If you renew before expiration, your GE benefits will continue until your renewal is approved/rejected, for up to 24 months after expiration.
__________________________________________________ ______________________________________

Important:

1) If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.

Contrary data points: three people (two of whom are minors) had their GE expire in July/August/October 2021. Renewed in March/April 2022 with full approval (no interview required) within 48 hours.

2) If you cancel a scheduled interview, your application will be canceled. So, instead of canceling an appointment date for the interview, just reschedule it.
Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.

Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).

Please don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, Capital One Venture, Venture X, Chase CSR and JPM Reserve, AMEX Marriott Bonvoy Brilliant, American Express Platinum, CNB Crystal, etc.) Interestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.

After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been.

Extension of current Global Entry:

If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date).
Please note that according to the information the TTP website, the grace period has been extended to 24 months.

Decisions on your application:

1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.

2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.

3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.

If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.

Notification of Conditional Approval:
Global Entry
Aug 28, 2015

WILLISTON, VT
PO BOX 946
Williston, VT 05495
US

JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US

Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":

We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.

In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.

You must bring the following original documents with you to the enrollment center:
  • A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
  • A permanent resident card (if applicable);
  • Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
When you visit the Enrollment Center, we will review your application and any additional information you provide at that time. We will verify your identity, review your documentation, and take your fingerprints and photograph. Finally, we will explain the terms and conditions of the Global Entry program and answer any questions or concerns you may have.

Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.

Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.

Respectfully,

(unsigned)

Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection

Note: names and numbers used herein are fictitious
You can check the status of your application from your TTP Website dashboard, which is displayed after you login. If you applied through GOES, you can find migration instructions here. Please DO NOT submit a new application as you will be liable for any additional fees incurred per the non-refundable terms and conditions you agree to prior to making payment.

If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.

The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the TTP website, the grace period has been extended to 24 months.

[b]After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.

If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.

Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this [URL="https://help.cbp.gov/app/answers/detail/a_id/1332/~/i-have-submitted-my-trusted-traveler-application-for-review.-did-cbp-receive-my"]CBP web page for the links.

You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.

Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.

If your reapplication is approved, you will generally be notified quickly.

Your Global Entry Program Number / TT# and your PASSID will not change.

Longest wait for renewal (already renewed)
360 days - 5khours (August 2023 approval; no interview); applied 08/19/22, approved 8/14/23
334 days - (ms)jmd001 (Oct 2020 approval; no interview); specifically 11/20/2019 to 10/19/2020
313 days - (ms)arollins (Dec 2020 approval; no interview); applied 02/02/20, approved 12/11/20
313 days - RandomNobody Applied Mar 30 2022, approved Feb 6 2023, no interview.
311 days - Stanj (Nov. 2020 approval)
310 days - solosf (Nov. 2020 approval)
309 days - drewguy (Nov. 2020 approval)
305 days - BTA daughter (Nov. 2020 approval)
294 days - CaptainMiles (August 2020 approval, no interview)
292 days - topcat_dcx (July 2020 approval)
292 days - gig103 (Aug 2020 approval, no interview)
263 days - phillapkin (June 2020 approval)
256 days - DCDuo (Feb. 2020 approval)
224 days - Smartguy35 (8/23/19 to 4/3/20)
223 days - N104UA (8/22/19 to 4/1/20)
222 days - cheltzel (11/4/2019 applied, 6/12/2020 approval, no interview)
212 days - Matthew330Ci (8/1/2019 applied, 2/26/2020 approval, no interview)
211 days - aerokitty (Feb. 2020 approval, no interview)
207 days - Mrs. Flaneurs (Feb 2020, interview required)
197 days - mgalisa (Jan. 2020 approval)

Longest active waits for renewal
6/3/19 - Marcky
6/26/19 - Mearagirl
7/3/19 - mctaste




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Global Entry Renewal Information and Processing Timelines

Old Nov 3, 2020, 9:21 am
  #1456  
 
Join Date: Nov 2020
Posts: 2
I've been watching this forum for 2 weeks or so and thought I ask the experts here a question. I'm going on 3 weeks with GE renewal pending (this is the 2nd renewal btw) and it still said is "pending review". It seems from I read that is either approved within a couple of days after applying or 7 months +. Did anyone received approval lets say 4 weeks or 8 weeks or anything in between a "few days" to "7 months +"?
It seems odd that its either fast or famine with CBP processing times and nothing in between...
Bill80 is offline  
Old Nov 3, 2020, 2:17 pm
  #1457  
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Join Date: Jan 2005
Location: If only I knew
Programs: Several of my own making in which I was recently fast-tracked to super-duper-über-elite status
Posts: 1,074
DP for my wife's application:

Applied 12/27/2019
Approved 11/2/2020 (no interview required)
311 Days
stanj is offline  
Old Nov 4, 2020, 8:15 am
  #1458  
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Originally Posted by Bill80
I've been watching this forum for 2 weeks or so and thought I ask the experts here a question. I'm going on 3 weeks with GE renewal pending (this is the 2nd renewal btw) and it still said is "pending review". It seems from I read that is either approved within a couple of days after applying or 7 months +. Did anyone received approval lets say 4 weeks or 8 weeks or anything in between a "few days" to "7 months +"?
It seems odd that its either fast or famine with CBP processing times and nothing in between...
It seems to be exactly as yu have described - either very quick renewal or many months of waiting.
Xyzzy is offline  
Old Nov 4, 2020, 8:16 am
  #1459  
BTA
 
Join Date: Feb 2006
Location: MKE
Programs: Fly: AA EXP UA Gold MM Stay: Hyatt Globalist, Marriott LT Plat Drive: Avis PC, Hertz PC
Posts: 782
Data point for my 6 year old daughter: 10 months exactly from application to conditional approval. 305 days. Her interview as an infant was obviously a joke, a bit annoyed that she still has to interview for her renewal now.

Applied 1/4/20
Approved 11/4/20
BTA is offline  
Old Nov 5, 2020, 6:21 am
  #1460  
 
Join Date: Apr 2004
Posts: 3
Global Entry Renewal vs. TSA Pre-Check?

I will rephrase my question: My Global Entry expires next week and I have not been able to find any clear instructions online how to renew it. So I have to apply for an $85 TSA Pre-Check instead? Will that help me with international travel? I thought TSA Pre was domestic only?
Thank you for any replies.
euseus is offline  
Old Nov 5, 2020, 8:38 am
  #1461  
 
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Originally Posted by euseus
I will rephrase my question: My Global Entry expires next week and I have not been able to find any clear instructions online how to renew it. So I have to apply for an $85 TSA Pre-Check instead? Will that help me with international travel? I thought TSA Pre was domestic only?
Thank you for any replies.
TSA is for domestic travel only.

You need to renew your Global Entry before it expires. https://help.cbp.gov/s/article/Artic...language=en_US You have 18 months from expiration date to complete the entire process.
1KChinito is offline  
Old Nov 5, 2020, 9:48 am
  #1462  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,593
Hello euseus,

I moved your question to the relevant thread where Global Entry renewal issues and timelines are discussed. 1KChinito gave you good information on how to go about applying for renewal. You need to use the Trusted Traveler Programs portal (please see TTP - Trusted Traveler Programs Website (replaced GOES)).

To find out more about the differences between Global Entry and TSA PreCheck, please refer to the following thread:TWA884
Travel Safety/Security co-moderator
TWA884 is offline  
Old Nov 11, 2020, 7:00 am
  #1463  
 
Join Date: May 2009
Location: Washington, DC
Programs: UA 1K 1MM, AA, DL
Posts: 7,417
309 days and finally approval . . . no interview required (second renewal).
drewguy is offline  
Old Nov 12, 2020, 8:24 am
  #1464  
 
Join Date: Jan 2003
Location: NYC
Posts: 8,497
Went for my "interview" today at Bowling Green. I think I counted 9 employees between security at the entrance, people at each end of the elevator to escort you, and the actual officers doing the interviews in the office. All to process maybe three customers during the 15 minutes I was there. My interview consisted of telling them my name, DOB, and address, and posing for a new picture. By the time I got home my status was updated to approved. They extended my membership (which originally was to expire in a couple months) by 5 years to 2026. I wonder if I could have gotten another year if I'd waited until January for my interview?
themicah is offline  
Old Nov 12, 2020, 9:06 am
  #1465  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,593
Originally Posted by themicah
I wonder if I could have gotten another year if I'd waited until January for my interview?
No, renewals are always valid for five years from the original expiration date unless the renewal application is made after the expiration date of the original membership. In such cases, the new expiration date is five years from the first birthday following the final approval date.
themicah likes this.
TWA884 is offline  
Old Nov 13, 2020, 12:58 pm
  #1466  
 
Join Date: Nov 2003
Location: SFO
Programs: AA Platinum
Posts: 124
Renewal. Approved today after submitting 310 days ago. No interview required.
solosf is offline  
Old Nov 13, 2020, 6:58 pm
  #1467  
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Join Date: Jul 2002
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Posts: 33,857
Renewal approved today after submitting February 29, 2020 (258 Days Ago). No interview required.
Majuki likes this.
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Old Nov 14, 2020, 7:03 pm
  #1468  
 
Join Date: Jul 2014
Posts: 483
What determines if we will need another interview upon renewal? I've added Italian citizenship/Italian passport since last renewal and also visits to Israel, Turkey and several other countries we went on vacation to. If we don't hear back in a couple of days does that mean we will need an interview again? It has been a few weeks and it is still pending review
SudOvest is offline  
Old Nov 16, 2020, 8:08 am
  #1469  
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Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,373
Originally Posted by googs185
What determines if we will need another interview upon renewal? I've added Italian citizenship/Italian passport since last renewal and also visits to Israel, Turkey and several other countries we went on vacation to. If we don't hear back in a couple of days does that mean we will need an interview again? It has been a few weeks and it is still pending review
Whether or not one needs an interview seems to be almost random. Yu could easily wait 300+ days and then get approval with no interview required.
Xyzzy is offline  
Old Nov 16, 2020, 8:23 am
  #1470  
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Originally Posted by googs185
What determines if we will need another interview upon renewal? I've added Italian citizenship/Italian passport since last renewal and also visits to Israel, Turkey and several other countries we went on vacation to. If we don't hear back in a couple of days does that mean we will need an interview again? It has been a few weeks and it is still pending review
Did you need to report the new citizenship / passport when you did the renewal?
QtownDave is offline  

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