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Global Entry Renewal Information and Processing Timelines

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Old Sep 7, 2015, 8:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: 5khours
Messages posted in this thread between 2013 and 2018 have been archived and can now be found in the following thread:

Archived: Global Entry Renewal [2013-2018]




Global Entry Reapplication / Renewal (required every 5 years)

You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.

You may reapply for Global Entry renewal as early as one year prior to your membership expiration date; your new GE expiration date will be five years from your next birthday.

The amount of time for approval of applications varies from as little as 1-2 days to as long as several months. The reason for this is unclear. Please be patient. If you renew before expiration, your GE benefits will continue until your renewal is approved/rejected, for up to 24 months after expiration.
__________________________________________________ ______________________________________

Important:

1) If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.

Contrary data points: three people (two of whom are minors) had their GE expire in July/August/October 2021. Renewed in March/April 2022 with full approval (no interview required) within 48 hours.

2) If you cancel a scheduled interview, your application will be canceled. So, instead of canceling an appointment date for the interview, just reschedule it.
Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.

Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).

Please don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, Capital One Venture, Venture X, Chase CSR and JPM Reserve, AMEX Marriott Bonvoy Brilliant, American Express Platinum, CNB Crystal, etc.) Interestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.

After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been.

Extension of current Global Entry:

If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date).
Please note that according to the information the TTP website, the grace period has been extended to 24 months.

Decisions on your application:

1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.

2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.

3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.

If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.

Notification of Conditional Approval:
Global Entry
Aug 28, 2015

WILLISTON, VT
PO BOX 946
Williston, VT 05495
US

JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US

Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":

We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.

In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.

You must bring the following original documents with you to the enrollment center:
  • A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
  • A permanent resident card (if applicable);
  • Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
When you visit the Enrollment Center, we will review your application and any additional information you provide at that time. We will verify your identity, review your documentation, and take your fingerprints and photograph. Finally, we will explain the terms and conditions of the Global Entry program and answer any questions or concerns you may have.

Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.

Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.

Respectfully,

(unsigned)

Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection

Note: names and numbers used herein are fictitious
You can check the status of your application from your TTP Website dashboard, which is displayed after you login. If you applied through GOES, you can find migration instructions here. Please DO NOT submit a new application as you will be liable for any additional fees incurred per the non-refundable terms and conditions you agree to prior to making payment.

If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.

The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the TTP website, the grace period has been extended to 24 months.

[b]After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.

If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.

Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this [URL="https://help.cbp.gov/app/answers/detail/a_id/1332/~/i-have-submitted-my-trusted-traveler-application-for-review.-did-cbp-receive-my"]CBP web page for the links.

You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.

Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.

If your reapplication is approved, you will generally be notified quickly.

Your Global Entry Program Number / TT# and your PASSID will not change.

Longest wait for renewal (already renewed)
360 days - 5khours (August 2023 approval; no interview); applied 08/19/22, approved 8/14/23
334 days - (ms)jmd001 (Oct 2020 approval; no interview); specifically 11/20/2019 to 10/19/2020
313 days - (ms)arollins (Dec 2020 approval; no interview); applied 02/02/20, approved 12/11/20
313 days - RandomNobody Applied Mar 30 2022, approved Feb 6 2023, no interview.
311 days - Stanj (Nov. 2020 approval)
310 days - solosf (Nov. 2020 approval)
309 days - drewguy (Nov. 2020 approval)
305 days - BTA daughter (Nov. 2020 approval)
294 days - CaptainMiles (August 2020 approval, no interview)
292 days - topcat_dcx (July 2020 approval)
292 days - gig103 (Aug 2020 approval, no interview)
263 days - phillapkin (June 2020 approval)
256 days - DCDuo (Feb. 2020 approval)
224 days - Smartguy35 (8/23/19 to 4/3/20)
223 days - N104UA (8/22/19 to 4/1/20)
222 days - cheltzel (11/4/2019 applied, 6/12/2020 approval, no interview)
212 days - Matthew330Ci (8/1/2019 applied, 2/26/2020 approval, no interview)
211 days - aerokitty (Feb. 2020 approval, no interview)
207 days - Mrs. Flaneurs (Feb 2020, interview required)
197 days - mgalisa (Jan. 2020 approval)

Longest active waits for renewal
6/3/19 - Marcky
6/26/19 - Mearagirl
7/3/19 - mctaste




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Global Entry Renewal Information and Processing Timelines

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Old Jul 14, 2020, 7:18 am
  #1351  
Suspended
 
Join Date: Oct 2014
Posts: 16,871
Don;t remember the exact timing but my last renewal was also very fast and done online.
QtownDave is offline  
Old Jul 14, 2020, 10:44 am
  #1352  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,604
Originally Posted by Pupster
Is this typical? ONE day turnaround? I was expecting it to take 200+ days, so I just submitted it now instead of waiting a few more wks until September when it expires -- I was hoping to get the "extra year" by submitting close to the expiration date.... Had I known I would be approved in ond day, I would have waited until the day before it expired to certify. I guess I won't complain, since what's done is done, but is this typical??? I fly1-2x/month round tryp domestically and have a decent amount of international travel, none to "terrorist zones", if that makes any difference?
There is no extra year upon renewal unless you let your membership expire and submit the renewal application after the original expiration date. If you apply for renewal before the expiration date, the new expiration date will be five years from the previous expiration date even if the final approval is received after the expiration date. Members who apply for renewal before the expiration date continue to receive Global Entry benefits for up to 18 months (a year an a half) after the original expiration date pending the final approval of their renewal application.
TWA884 is offline  
Old Jul 14, 2020, 3:05 pm
  #1353  
 
Join Date: May 2009
Location: Washington, DC
Programs: UA 1K 1MM, AA, DL
Posts: 7,418
Originally Posted by Pupster
I submitted and certified my application on 7/12/20; it was pending on morning of 7/13/20, and just about 6 hours ago (on 7/13/20), i received a notification that my application was approved (no conditional...just flat out approved)...!???

Is this typical? ONE day turnaround? I was expecting it to take 200+ days, so I just submitted it now instead of waiting a few more wks until September when it expires -- I was hoping to get the "extra year" by submitting close to the expiration date.... Had I known I would be approved in ond day, I would have waited until the day before it expired to certify. I guess I won't complain, since what's done is done, but is this typical??? I fly1-2x/month round tryp domestically and have a decent amount of international travel, none to "terrorist zones", if that makes any difference?
From posts here is seems either you're approved almost instantly or you go into a hopper with a wait that's over 6 months at this point (I'm now at ~180 days).
drewguy is offline  
Old Jul 20, 2020, 1:58 pm
  #1354  
 
Join Date: Oct 2002
Location: DFW
Programs: OWE AA EXP;*A TK Gold; Marriott LTT; Hyatt Globalist; IHG Plat; National VIP
Posts: 3,097
It was almost exactly a year for my renewal
asnovici is offline  
Old Jul 24, 2020, 9:55 pm
  #1355  
 
Join Date: Jan 2019
Posts: 48
Originally Posted by drewguy
From posts here is seems either you're approved almost instantly or you go into a hopper with a wait that's over 6 months at this point (I'm now at ~180 days).
I submitted my renewal on 30 Oct 2019 and still nothing...

Originally Posted by asnovici
It was almost exactly a year for my renewal
I submitted my renewal on 30 Oct 2019 and still nothing...

Originally Posted by arcticsilver
Applied around the same date. Still waiting as well.
That makes three of us. Good to hear I'm not alone. This was for renewal by the way.
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Last edited by TWA884; Jul 25, 2020 at 8:47 am Reason: FT Rule 14: Merge consecutive posts by the same member; please use the multi-quote feature. Thank you.
seakrait is offline  
Old Jul 24, 2020, 10:19 pm
  #1356  
 
Join Date: Sep 2009
Location: Global
Posts: 5,995
Originally Posted by seakrait
That makes three of us. Good to hear I'm not alone. This was for renewal by the way.
mid-Oct for me. Nothing. (renewal)
Global321 is offline  
Old Jul 25, 2020, 8:56 am
  #1357  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,604
From the TTP website:
CBP will extend for up to 18 months the Trusted Traveler Program benefits of members who apply for renewal before their current membership expires.
TWA884 is offline  
Old Jul 25, 2020, 9:26 am
  #1358  
 
Join Date: Dec 2005
Location: DCA/PHL and sometimes HKG
Programs: CX Silver
Posts: 216
Renewal submitted in mid-January. Still listed as "pending review."
MisterTanaka is offline  
Old Jul 27, 2020, 2:14 pm
  #1359  
 
Join Date: Nov 2009
Location: CVG
Programs: DL Diamond, UA Platinum
Posts: 361
Early Oct 19 application submitted
Just received the approval today.... a whopping 292 days!

In the meantime, I also moved states..... anyone know if I need to update anything in the TTP website or give them my new address or new DL?
topcat_dcx is offline  
Old Jul 28, 2020, 8:04 am
  #1360  
 
Join Date: Feb 2006
Location: Cockeysville, MD
Programs: Marriott Rewards Lifetime Titanium, Amex Plat, Hertz Gold 5*, National Exec, AA Plat
Posts: 9,467
I'm sure this has been answered before-but just confirming. My wife has GE/Precheck. I did her renewal application in December 2019. She expires December 2020. I picked a Spring appt, because I would be able to renew at that time as well. I ended up not needing an interview. Mine processed in about 12 hours actually. So, she was caught up in the COVID closures as many are. I still cannot schedule. But, she should have a one year extension/grace period to Dec 2021-correct? Thanks
Mr. Vker is offline  
Old Jul 28, 2020, 8:58 am
  #1361  
Ambassador, British Airways; FlyerTalk Posting Legend
 
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,891
Originally Posted by Mr. Vker
I'm sure this has been answered before-but just confirming. My wife has GE/Precheck. I did her renewal application in December 2019. She expires December 2020. I picked a Spring appt, because I would be able to renew at that time as well. I ended up not needing an interview. Mine processed in about 12 hours actually. So, she was caught up in the COVID closures as many are. I still cannot schedule. But, she should have a one year extension/grace period to Dec 2021-correct? Thanks
As long as you have the renewal pending the last I heard was GE/TT would be extended for 18 months past original expiry.

https://www.cbp.gov/newsroom/nationa...llment-centers
Mr. Vker likes this.
KARFA is online now  
Old Jul 28, 2020, 11:30 am
  #1362  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,604
Originally Posted by Mr. Vker
I'm sure this has been answered before-but just confirming. My wife has GE/Precheck. I did her renewal application in December 2019. She expires December 2020. I picked a Spring appt, because I would be able to renew at that time as well. I ended up not needing an interview. Mine processed in about 12 hours actually. So, she was caught up in the COVID closures as many are. I still cannot schedule. But, she should have a one year extension/grace period to Dec 2021-correct? Thanks
Interview deadlines have been extended to 545 days from the date of the conditional approval.

Please refer to the following thread for more information and further discussion of this topic:TWA884
Travel Safety/Security co-moderator
Mr. Vker likes this.
TWA884 is offline  
Old Jul 28, 2020, 12:12 pm
  #1363  
A FlyerTalk Posting Legend
 
Join Date: Feb 2001
Location: Berkeley, CA USA
Programs: Piggly Wiggly "Shop the Pig!" Preferred Shopper
Posts: 57,047
Originally Posted by Pupster
I didn't see your post before posting my above post. Is she a frequent flyer? Trying to figure out how I got an approval in 1 day also....
Sorry for the delay in responding. Pre-pandemic, my wife would fly about ten roundtrips per year, one or two of which would be international.
dhuey is online now  
Old Jul 30, 2020, 7:52 am
  #1364  
 
Join Date: Aug 2011
Posts: 31
Originally Posted by scubaerin
Applied for renewal Nov 19, 2019, still waiting; 217 days so far.

Sigh.
255 days and still waiting...
scubaerin is offline  
Old Jul 30, 2020, 3:36 pm
  #1365  
 
Join Date: Sep 2009
Location: Global
Posts: 5,995
Originally Posted by scubaerin
255 days and still waiting...
still waiting from Oct
Global321 is offline  


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