Global Entry Renewal

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Old Jun 8, 20, 8:16 am   -   Wikipost
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Messages posted in this thread between 2013 and 2018 have been archived and can now be found in the following thread:

Archived: Global Entry Renewal [2013-2018]




Global Entry Reapplication / Renewal (required every 5 years)

You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.

You may reapply for Global Entry renewal as early as one year prior to your membership expiration date; your new GE expiration date will be five years from your next birthday.

The amount of time for approval of applications varies from as little as 1-2 days to as long as several months. The reason for this is unclear. Please be patient. If you renew before expiration, your GE benefits will continue until your renewal is approved/rejected, for up to 18 months after expiration.


__________________________________________________ ______________________________________


Important:






1) If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.

2) If you cancel a scheduled interview, your application will be canceled. So, instead of canceling an appointment date for the interview, just reschedule it.
Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.

Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).

Please don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, AMEX Marriott Bonvoy Brilliant, American Express Platinum, etc.) Interestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.

After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been.

Extension of current Global Entry:

If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date).
Please note that according to the information in this post, the grace period has been extended to twelve months: https://www.flyertalk.com/forum/31397574-post1554.html

Decisions on your application:

1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.

2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.

3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.

If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.

Notification of Conditional Approval:
Global Entry
Aug 28, 2015

WILLISTON, VT
PO BOX 946
Williston, VT 05495
US

JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US

Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":

We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.

In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.

You must bring the following original documents with you to the enrollment center:



  • A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
  • A permanent resident card (if applicable);
  • Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
When you visit the Enrollment Center, we will review your application and any additional information you provide at that time. We will verify your identity, review your documentation, and take your fingerprints and photograph. Finally, we will explain the terms and conditions of the Global Entry program and answer any questions or concerns you may have.

Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.

Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.

Respectfully,

(unsigned)

Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection

Note: names and numbers used herein are fictitious
You can check the status of your application from your TTP Website dashboard, which is displayed after you login. If you applied through GOES, you can find migration instructions here. Please DO NOT submit a new application as you will be liable for any additional fees incurred per the non-refundable terms and conditions you agree to prior to making payment.

If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.

The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the information in post number [URL="https://www.flyertalk.com/forum/trusted-travelers/1426118-global-entry-renewal-104.html#post31397574"]1552, the grace period has been extended to twelve months.]

After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.

If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.

Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this [URL="https://help.cbp.gov/app/answers/detail/a_id/1332/~/i-have-submitted-my-trusted-traveler-application-for-review.-did-cbp-receive-my"]CBP web page for the links.

You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.

Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.

If your reapplication is approved, you will generally be notified quickly.

Your Global Entry Program Number / TT# and your PASSID will not change.

Longest wait for renewal (already renewed)
256 days - DCDuo (Feb. 2020 approval)
224 days - Smartguy35 (8/23/19 to 4/3/20)
223 days - N104UA (8/22/19 to 4/1/20)
212 days - Matthew330Ci (8/1/2019 applied, 2/26/2020 approval, no interview)
211 days - aerokitty (Feb. 2020 approval, no interview)
207 days - Mrs. Flaneurs (Feb 2020, interview required)
197 days - mgalisa (Jan. 2020 approval)

Longest active waits for renewal
6/3/19 - Marcky
6/26/19 - Mearagirl
7/3/19 - mctaste
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Old Jun 18, 20, 2:05 pm
  #1336  
 
Join Date: Oct 2006
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My wife's GE expired in June of 2019, she reapplied on 10/16/19 and the application is still pending review. Its been 8 months, is there a way to contact them? im pretty sure 8 months is the longest ive seen.
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Old Jun 19, 20, 8:48 am
  #1337  
 
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Originally Posted by Weez_1000 View Post
My wife's GE expired in June of 2019, she reapplied on 10/16/19 and the application is still pending review. Its been 8 months, is there a way to contact them? im pretty sure 8 months is the longest ive seen.
See post #1330 above. 260 days is longer than 8 months.
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Old Jun 19, 20, 11:54 am
  #1338  
 
Join Date: Sep 2009
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Originally Posted by Weez_1000 View Post
My wife's GE expired in June of 2019, she reapplied on 10/16/19 and the application is still pending review. Its been 8 months, is there a way to contact them? im pretty sure 8 months is the longest ive seen.
FWIW - I applied at about the same time - maybe a week earlier - and I am still waiting.
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Old Jun 19, 20, 12:21 pm
  #1339  
 
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Originally Posted by 1KChinito View Post
See post #1330 above. 260 days is longer than 8 months.
Originally Posted by Global321 View Post
FWIW - I applied at about the same time - maybe a week earlier - and I am still waiting.
Thank you both.
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Old Jun 19, 20, 1:18 pm
  #1340  
 
Join Date: Jun 2020
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Applied September 28, just received approval today. No interview required. 263 days.
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Old Jun 20, 20, 6:40 am
  #1341  
 
Join Date: Aug 2011
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The wife and I both had GE that expired in 2018. We are going to do some traveling and figured we better renew our GE. Since we had a two lapse we figured we would have to go through the whole process again because of the two year gap. Filled out applications and submitted in early June. Checked status a few times and always “Pending review “. Finally received e-mail of status change. Checked and both of ours were “approved.” No interview required. We had real ID so not sure if that mattered. Non the less, 7 days from submission to approval. Had to buy new cards though.
danoq is offline  
Old Jun 23, 20, 6:41 am
  #1342  
 
Join Date: Aug 2011
Posts: 27
Applied for renewal Nov 19, 2019, still waiting; 217 days so far.

Sigh.
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Old Jun 25, 20, 12:24 pm
  #1343  
 
Join Date: Jun 2020
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Originally Posted by scubaerin View Post
Applied for renewal Nov 19, 2019, still waiting; 217 days so far.

Sigh.
Applied around the same date. Still waiting as well.
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Old Jun 26, 20, 3:44 pm
  #1344  
 
Join Date: Jun 2008
Location: Northern Nevada
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My wife and I applied to renew on December 1, 2019 and hers came through in 3 days, but required an interview. I am still waiting 208 days later. We have nearly the same list of countries (mine added South Korea and the Netherlands but we both listed Cuba too).

Her appointment is two weeks from now and it is an 8-hour drive for us to get there. I called to see if there is any chance of pushing mine though so we can only make one interview trip. Not possible.

Originally Posted by artemis View Post
If you're willing to plan a domestic vacation trip around a Global Entry interview and are willing to fly to get to your vacation destination, Tucson (of all places) had openings this summer the last time I checked. (I've got a short trip planned there in August specifically to do my Global Entry renewal interview. Thought I'd do it in the summer months, in case we have a second surge of the virus in the fall once everyone's back to spending more time indoors.)
We had an appointment in Tucson and planned to drive there from Reno (13 1/2 hours). A few days ago an appointment opened up in Salt Lake which reduces the drive to 8 hours. Of course only my wife is approved - mine is still pending so we will likely have to make the drive twice.

Last edited by TWA884; Jun 26, 20 at 4:13 pm Reason: FT Rule 14: Merge consecutive posts by the same member
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Old Jun 26, 20, 5:38 pm
  #1345  
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Originally Posted by DesertNomad View Post
My wife and I applied to renew on December 1, 2019 and hers came through in 3 days, but required an interview. I am still waiting 208 days later. We have nearly the same list of countries (mine added South Korea and the Netherlands but we both listed Cuba too).

Her appointment is two weeks from now and it is an 8-hour drive for us to get there. I called to see if there is any chance of pushing mine though so we can only make one interview trip. Not possible.



We had an appointment in Tucson and planned to drive there from Reno (13 1/2 hours). A few days ago an appointment opened up in Salt Lake which reduces the drive to 8 hours. Of course only my wife is approved - mine is still pending so we will likely have to make the drive twice.
Las Vegas has some openings in July, but probably doesn't save much drive time from Reno.

Maybe you'll luck out and not have to go for an interview.
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Old Jun 26, 20, 7:26 pm
  #1346  
 
Join Date: Jun 2008
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Originally Posted by stanj View Post
Las Vegas has some openings in July, but probably doesn't save much drive time from Reno.

Maybe you'll luck out and not have to go for an interview.
Salt Lake is a bit easier - as I-80 is a better road than NV95... and SLC will be cooler. We have a small airplane so if the weather is good (no thunderstorms), we can fly and do the trip in under 3 hours. With Vegas, Tucson etc it can be too hot to fly the plane (hard to keep the engine cool when it is 105F+ outside).
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